The whole process was fast and painless. very professional
Craig and the team were able to close my loan in 27 days. My realtor, as well as, the seller (who is also a realtor) couldn't say enough good things about how efficiently everything was handled.
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Our Loan Officer (Jake) and his team did an excellent job while working with us during this whole process. The stayed in constant contact with us whether via email or phone call. We were more than satisfied with the level of service we received the team and the company as a whole.
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Shawn Swenson and his staff service was outstanding. They made you feel comfortable and answered all questions.
Surprisingly we have experienced the best home buying experience anyone could have. The way technology has improved, we have completed most transactions through our phones and laptop. Thank you again for a great relationship.
What differentiated VU from the rest was the personal attention my loan agent was willing to give me in answering my questions, giving me a good faith estimate on my loan, which other lenders did not do. VU gave me a great competitive interest rate, waived processing fees other lenders charge, and continued to assist me through closing. Our Loan Estimate numbers were off at closing and VU made the numbers right at the end giving us a credit. VU went above and beyond. We even received some small gifts that were a nice touch at the end of the deal. We felt personally taken care of and not just a number. I definitely made the right choice going with VU.
