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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

421,464

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 421,464 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

Great experience. I would recommend them to any veteran looking to buy. I will definitely use them again for any new home buying.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

4.5 out of 5 Stars
Would Recommend

I would really like to express my gratitude to the entire team. Everyone was extremely helpful and professional when issues presented themselves along with how said issues were resolved. A very big thanks to everyone for making all this work. Thank you!!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
Photo submission from Daniel B.

If anyone is looking to buy a home veterans should be the first people you should call, they are Aces in my book! It's been a long road with COVID and all but veterans was there all the way I would like to give thanks and praise to my real estate agent Kelsey for all she did and the lawyers who got the paperwork straightened out in the end, Jose and John you guys were very helpful and listened to all my worries thanks to everyone for your help. Yours truly, Daniel Boudreau.

headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Veterans United is top of the list. This experience has been the best and I will always recommend. I look forward to working with VU in the future!

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend

Everything went really smooth.

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend

VeteransUnited is a great loan company for helping veterans purchase houses. They help with every step of the whole process and are there for any questions that may arise. It was a pleasure doing business with them!

headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend

This was our second time working with VU, and you were great once again. Can’t say enough about how great Hanna and her team were throughout the entire process

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

From start to finish, working with Veterans United Home Loans was an incredibly positive and smooth experience. I had the pleasure of working with Matthew Perona, Matt Hudson, and Allie Poletti, and I can’t say enough great things about them. Each one of them was responsive, informative, and genuinely supportive throughout the entire process. They were always available to answer my questions, provide clear explanations, and follow up consistently to make sure everything was on track. Their communication was top-notch, and it really made the experience feel personal and stress-free.
There was a bit of a hiccup early on with the real estate agent, who unfortunately did not follow up with me or assist in my home search as expected which led to me having to look for homes on my own. While this was initially frustrating, it turned out to be a blessing in disguise.
I ended up finding an amazing home and, even more fortunately, was able to work with the sellers’ agent, Melinda Crosslin and her son Corey Crosslin. Not only did Melinda step up and act as buyer’s agent for me, but Corey really went above and beyond in every way. Melinda’s previous experience working with Veterans United gave me an added layer of confidence and reassurance, knowing I was in great hands on all sides. The level of care and professionalism she and Corey provided truly made the rest of the process a joy.
Veterans United’s reputation as a lender was clearly recognized and respected throughout the transaction, which made everything flow smoothly. I’m incredibly grateful to the team I had supporting me and would highly recommend Veterans United—especially the dream team of Matthew Perona, Matt Hudson, and Allie Poletti—to any fellow veteran looking to buy a home.
Thank you all for making this milestone such a positive experience!

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

4.5 out of 5 Stars
Would Recommend
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
Would Recommend
Photo submission from Travis B.

The team was awesome! This was the first time I bought a house, and being active duty I wasn’t able to get away to see it. The team made it super helpful and provided me everything to enable a smooth and seemingly stress free move.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend

From the beginning to the end, 10/10 would recommend!

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
headshot image of Melissa Seboldt

Loan Officer: Melissa Seboldt

NMLS# 1061400

5 out of 5 Stars
Would Recommend

The whole process was flawless and easy! Everyone has always said the home buying process is a pain, however veterans united and their team was fantastic! Had zero issues what so ever.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

I was nervous about buying a house at first. However Veterans United made it so easy. They told me what I could afford and hooked me up with a phenomenal real estate agent. I will be using Veterans united for all of my future home buying purchases.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend

So far the experience was a good one. Of course we just closed. Now is when you find out all the hidden stuff right? But that isn't a reflection of Veterans United. It is a reflection of the average American. Veterans United made the home buying experience an easy one.

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

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5 out of 5 Stars
Would Recommend
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

4.5 out of 5 Stars
Would Recommend
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend

Very very happy with it all, the whole team was always ready and delivered my best experiences every second. Never had a team so good and helped me on my biggest adventure and words cannot describe in any language my level of satisfaction. They became friends as well as I went along. Im happier than I thought I would

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend
Photo submission from Eric H.

Big shout out to Justin and Jared for helping us buy our first home! We are so happy! Thank you for making the process so easy and smooth!

headshot image of Justin Phillips

Loan Officer: Justin Phillips

NMLS# 1803468

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend

The whole team very responsive and helpful thank you

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend

Would recommended 100x over . Veterans United made it possible for us to get our forever home . We will be forever grateful .

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

More Reviews

See all 421,464 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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