Great to work with!
Very impressed with everyone.back the first men that helped me with the financial score.ty much I do appreciate everything that was done for me.ty Ron walsh
Service was exceptional.
More contact by phone would have been appreciated.
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The process was easy, the way everything was set up and how persistent everyone was through the process made everything very easy and always having someone there to assist in any way was so very helpful. And the house warming gift of the glasses sent to the new house was definitely a nice added touch to show how much they really care and the amount of professionalism. I would definitely use them again and recommend this to anyone. And I would tell them to request the same staff I received for there loan process.
It was my first time buying a house, of course, I was nervous but Mr. David has become a big help.
Jeff did a great job helping us get our home.
My first home buying experience. They guided me the whole way. Step by step, available for questions patient and understanding. They made a lengthy VA process smooth and hassle free.
Communication was excellent. Website had all the info and resources I needed while being easy to navigate. Well structured process. The whole process was unbelievably easy Veterans United took care of everything and worked for me to get me a good rate.
Well I would like to thank Nathan Corley and Kayla Webb for their hard work, dedication and persistency to get me in my house. It was a tedious process with a lot of documents submission. It was frustrating at times when you keep submitting the same documents. But at the end of two months I got my house. Finally. I just want to say thank you. I'm a proud active duty veteran and my family and myself appreciate our house.
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Excellent organization and outstanding service is my short description. These people are so amazing that my real estate agent and the sellers real estate agent and the lawyers for closing all wanted to know who they were and where and and! Everyone I encountered in my home buying process was amazed by Veterans United ability to get things done in the most efficient methods every witnessed. And even closing paperwork was simplified that we were done in 30 minutes. I know that after dealing with 4 previous home loan companies that Veterans United is so far ahead of the game. Did I mention the customer service. I only dealt with two people from day one and both could answer any question, in fact one of them was getting married and the other took over without missing a beat with less than a week to closing date.
Positive: My thoughts, feelings, highs and lows were all welcomed and understood throughout this home buying process. The team worked hard to keep things moving and I will never think of another organization to work with.Opportunity: The timelines are hard to pin down as there are so many moving parts which made me sacrifice work productivity to get things done. How I propose this gets fixed: First time home buyers on the east coast should be paired with loan officers on the west coast to allow things to get done up to three hours past the east coast normal work day.
Great experience!
