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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,144

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Our experience with Veterans United was nothing short of amazing. They guided us through every step of the process, showing exceptional attentiveness and responsiveness to all our questions. The journey was incredibly smooth, which was a pleasant surprise considering a less favorable encounter we had with this mortgage company a year earlier. However, Gabe, whom we spoke with this time, truly turned things around. He not only addressed all our concerns but also sincerely apologized for our prior experience. This personal touch made us feel heard and comfortable moving forward. The team's thoughtfulness was further displayed by a lovely housewarming gift they sent. Working with them was an absolute pleasure, and we're eager to recommend them to friends and family with VA benefits. The possibility of collaborating with them in the future is something we're genuinely excited about.

headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

5 out of 5 Stars
Would Recommend

Sincerely I want to thank everyone for their incredible effort in order to close on this home . Thank you all .

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

I have nothing more to say other than I was completely taken care of, respected, and treated with professionalism all the way around.

headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

5 out of 5 Stars
Would Recommend

Rob was very informative and helpful. He and his team made this an easy and stressfree process for my family. Thank you Rob for everything

headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

I’ve bought a home with another lender before and it was awful. I would call and call for days without having any idea where where we were in the whole process. With this particular experience, I knew where we were and what needed done every step of the way.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

4.5 out of 5 Stars
Would Recommend
headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

5 out of 5 Stars
Would Recommend
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

I will always refer my veteran friends to use Veteran's United. I have dealt with VU for several years, and always been great to us. The website is great, user friendly, and my team was awesome. Will absolutely used VU again when the next life adventure requires us to buy another house.Thank you all so much!

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend
headshot image of Devin Carballo

Loan Officer: Devin Carballo

NMLS# 2357853

5 out of 5 Stars
Would Recommend

I did not know what to do or when to do it.If it hadn’t been for all the people involved , I would never have made it thru the home buying process. Veterans United is more than I expected. They were with me every step. I can’t thank them enough.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

I have nothing but great things to say about Daren and his team. Moving half way around the world on a tight timeline and not being able to physically see a house until after I put an offer in. Daren and his team my the process simple. I knew what to do every step of the way throughout. There was always an open line of communication. If I was ever slow to knock a checklist item out, his team gave me an extra nudge to get it done!

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

4.5 out of 5 Stars
Would Recommend

Great experience, kept me informed along the way and provided excellent guidance.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Would Recommend
headshot image of Kristin Thomas

Loan Officer: Kristin Thomas

NMLS# 1960366

5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

The entire VU team and process has been great. Everyone was timely with responses, and able to answer all questions. We were able to close in just over 2 weeks.I had a unique scenario, where I added my fiance to the loan, and they were able to help us out with that process prior to closing. The only hiccup was that when she was added, there was a swing in fees of about $1,100 that could have been pointed out to us.All in all, we are very satisfied with the home buying process and our new home. Thanks to VU team for their help.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

2.5 out of 5 Stars
Would Recommend

Grace Walther didn’t communicate at all in the beginning but at the end she did well on getting back to me on my questions.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend

Veteran United loan team makes your loan process easy and simple. They treat like person and not just under mortgage they have too process, your success is their success your failure is their failure, through your entire process they are helping you providing you with resources , helping you gather what’s needed their portal and to do list is so easy and great to use it helps you stay on track . We have done 2 mortgage with them and we keep coming back because of the ease of working with them.

headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars
Would Recommend

Going with Veterans United made everything easy because they assist and guide you through the entire process. They help with everything, including pre-approval, assist with moving, utility setup, and so much more. We are in our retirement home thanks to all the hard working people at Vetetans United.

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

3.5 out of 5 Stars
Would Recommend
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars
Would Recommend

Veteran united made me feel like we were old friends they took away oh my God is the job going to get done no worries especially Stephanie Pantaleo she was great I must give credit where credit is do may God bless you Stephanie thanks guys

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Levi Brugger

Loan Officer: Levi Brugger

NMLS# 1451031

4 out of 5 Stars
Would Recommend
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

4.5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend

Great job to all. Top class team in clear communication and keeping us up to date on the step by step process.

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

More Reviews

See all 401,144 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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