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56,627
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8,368
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1,282
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561
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402

Page 1237 of Unfiltered Reviews from Our Homeowners:

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5 / 5
Would Recommend
5 / 5
Would Recommend

From the very beginning to the signing of the loan it was top notch service. I am proud to have people like them to be able to help other people. I was a home builder for several years and use a lot of loan companies but Veterans United Home Loans is the best. Thank you all very much.

5 / 5
Would Recommend
5 / 5
Would Recommend
4 / 5
Would Recommend

My home buying process was very efficient. The loan officer(Donna Roof) was helpful and the real estate agent(Derek McCord) was outstanding.

5 / 5
Would Recommend

Sheryl was great at staying on top of everything we needed. it was extremely easy to receive and review documents by email and sign them from our computer or phone. She was very flexible with our odd schedule. I will definitely recommend her to family and friends.

4.5 / 5
Would Recommend

Very Helpful

4 / 5
Would Recommend
5 / 5
Would Recommend
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4.5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend

Over all working with VU was a positive experience. All of the required documents can be very tedious, but after the housing crash I fully understand a lender's need to protect themselves and also the borrower. With that perspective I really didn't mind.

Dave and Presley were very responsive and very helpful; I feel like both of them put in a lot of hard work for me.

Megan Phelps my real estate agent worked hard for us and it was pleasure to work with her as well.

4 / 5
Would Recommend
5 / 5
Would Recommend

Was 100% on our side.. But helped the seller (FSBO) with the process as well.

5 / 5
Would Recommend
4.5 / 5
Would Recommend

Found us the perfect home. Communicated with us better than we expected.

5 / 5
Would Recommend
5 / 5
Would Recommend

I'm giving the Real Estate Agent an "8" for one reason, Dawn Cromwell was horrible and was the only negative component of the entire VU process. \With that being said, the Keller Williams Brokers, Mark Midyette and Chris Van Olphen stepped in and took over the transaction and saved the transaction. Both Mark and Chris were very pleasant to work with, very informative and demonstrated the client was important and they were interested in the client's best interest. Unfortunately Dawn Cromwell did not demonstrate the same client interest which led to significant frustration and almost resulted in us losing the house.

I would highly recommend Mark and Chris to any future VU buyers seeking an agent.

The VU Real Estate referral and Insurance team (Michelle, Tyler and Bruce) were great as well. They provided a piece of mind to the customer and reduced work I would have needed to perform otherwise.

Lastly, I cannot stress enough the level of support and satisfaction Ashley provided throughout this entire process.

I will definitely recommend Ashley and VU to everyone I know for their purchase and refinance needs.

5 / 5
Would Recommend
4.5 / 5
Would Recommend
4 / 5
Would Recommend

The underwriters want way to information, and we're extremely annoying, but at the end of the day, they performed, so that is a positive.

5 / 5
Would Recommend
1 / 5
5 / 5
Would Recommend
4.5 / 5
Would Recommend

Dave was very professional and patient...........he returned all of my calls in a timely manner and I could not have gotten thru this process without him.....he is five star

5 / 5
Would Recommend

The entire team did great work and the experience was great.

4.5 / 5
Would Recommend

Danny and Denise were great to work with and very thorough

3.5 / 5

Laura is a very nice person but I have to say that we did all the work in finding a home and going to the appointments to see the homes. She was hardly there. All she did was the paperwork.

4.5 / 5
Would Recommend
5 / 5
Would Recommend

See all 67,240 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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