They were wonderful. Emails and phone calls were promptly returned, and everything went very smoothly.
Very poor process collecting docs. Docs asked for one at a time by underwriter when docs could have been requested at once causing the process to extend many days beyond necessary. Extremely poor processes!
Great over all. Staff was very helpful
Excellent service! Mike Pitts was a great help and I couldn't thank him enough. Thank you for the opportunity to help me buy my first home!Cpl McDonald
Always professional and personable and the experience was a painless as possible. Little snafu with closing but we were rushed and that was not completely unexpected. Would do it again!
Jeannette Klein and her staff were fantastic!!
Doug Brady and Nicole Howard did a fantastic job with the entire process. They always kept me updated with where everything was and what I needed too. Great team!
Zach was exceptional with helping us
Given the typical hype of how stressful the home buying experience can be, mine was quite smooth and unstressful.
Barby was great. There were some setbacks, but she did a great job,.
Heather Damer was wonderful! She was always available to answer my many questions. She made the process as painless as possible. I would recommend her in the future.
Everyone I talked to at Veterans United Home Loans was polite, patient and very helpful, particularly Ben Choi. I have already given his number to my niece and have no reservations about recommending VUHL to anyone.
Dan and his team were extremely professional and always willing to assist me with any questions I may have had throughout the process. Also, what I really appreciated was the fact that I never waited more than a few hours if I had a question.
Alex and Ryan Brown were very helpful in every aspect of obtaining a home loan through united veterans.
Great expertise and service
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A great experience to be part of..
Being told a few hours before closing what to bring to closing was upsetting. Especially since I spent much of what I had to live in a motel and do some repairs.
Outstanding job!
At the beginning of the loan process they were helpful. But in the end there was a lot of miscommunication, misinformation, and missed deadlines because of it. Too much impersonal communication by email.
