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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
459,892 reviews
763 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 459,892 unfiltered reviews

Starting on Page 12705 of 15,330. Return to Page 1

5 out of 5 Stars

Excellent Service! No stress involved at all.

headshot image of Billy Watkins

Loan Officer: Billy Watkins

NMLS# 384700

4 out of 5 Stars

Once our lack of communication issue was addressed, things seemed to go a lot smoother. I appreciated how thorough Andy was through the whole process and was quick to get our issues addressed.

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
headshot image of Angie Sanders

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars

Outstanding team

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars

.

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars

Very exciting and very professional.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars

Joel, Chris, and Matt all three did an extraordinary job in serving me. They were nothing, but helpful. Thank you guys for all that you did.

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars

Jaimie Geiger was a great help - answered any questions I had *very* quickly and was very straightforward in the process

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

3.5 out of 5 Stars
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars

The process was relatively easy and user friendly.

headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
headshot image of Josh Salicco

Loan Officer: Josh Salicco

NMLS# 1048961

5 out of 5 Stars
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

3 out of 5 Stars

Promise Jackson I believe did all she was capes le of doing on her end. The closing situation should have been moved 1 more day but as I understood it could not be changed. I did not have an Alta in hand before closing. I did not have the opportunity given my time restraints with work to do a final walk through it was not of the best experience. Also I'll add that I asked Mike Harrison about my marrital situation and if it would be a problem he said he didn't think so but then I required her signature which took a month to do. I was not told to bring a cashiers check I was told cash for closing. Although the positive thing about this situation I have a much better understanding how this operates. I would recommend promise loan officer though veterans united required so many pay stubs from me and requested them very last minute

headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
headshot image of Billy Watkins

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
headshot image of Jon Beahan

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Photo submission from Gillon M.

Tons of information upfront. A responsive, helpful staff. Thanks to the hard work of Chris Thornton and Sarah Wells-Morgan, we were able to purchase our very first home. We couldn't have been happier with the level of service and professionalism provided by the Veterans United team. Evan our realtor, Debbie Moore, a VU certified realtor did an amazing job!

headshot image of Chris Thornton

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars

It was a great feeling to work with a group of professional people very knowledgeable. This made my first home purchase comfortable.

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars

Excellent communication - very appreciated!

headshot image of Steve Dean

Loan Officer: Steve Dean

NMLS# 570132

3.5 out of 5 Stars
headshot image of Peter Harper

Loan Officer: Peter Harper

NMLS# 1435364

5 out of 5 Stars
headshot image of Joe Choi

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars

Exceptional service!

headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

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3.5 out of 5 Stars
headshot image of Justin Benge

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars

Top notch! We were very pleased with the whole process .The people we dealt with were great!!!! Thanks to John and Sarah.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

Great to work with VU !!!

headshot image of Meghan Tolster

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars

Veterans United has a great staff, starting with the Light House Program all the way to the Pre approval and Lending process. Dan Kelly. Adrienne Smith, Becca Smith, and Josh Schultz were a great group. They answered all my question and also kept me informed.

headshot image of Dan Kelley

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars

Kept me well informed.

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars

They were easy to work with. They kept you informed on where they were at in the process. They made it easy to submit documents electronically which saves time. Super nice staff and knowledgeable.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

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