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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,455

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

2.5 out of 5 Stars

It was a complicated process that was not walked through very well by anyone that was supposed to be helping me.

headshot image of Jason Etters

Loan Officer: Jason Etters

NMLS# 860005

5 out of 5 Stars
Would Recommend

My process with Veterans United was top notched from start to finish. With the help i received from your lighthouse program to closing the process was very smooth. I can not begin to thank everyone involved for helping me realize my dream.

headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

4 out of 5 Stars
Would Recommend
headshot image of Tyler Billington

Loan Officer: Tyler Billington

NMLS# 361376

3.5 out of 5 Stars
Would Recommend
headshot image of Donna Roof

Loan Officer: Donna Roof

NMLS# 467080

4.5 out of 5 Stars
Would Recommend
headshot image of Jose Pagoada

Loan Officer: Jose Pagoada

NMLS# 1049497

3.5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Great experience with the company.

headshot image of Solibel Ramos

Loan Officer: Solibel Ramos

NMLS# 110667

4.5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

It was a great time working with eric & duster

headshot image of Eric Soete

Loan Officer: Eric Soete

NMLS# 951466

5 out of 5 Stars
Would Recommend
headshot image of Cole Simmons

Loan Officer: Cole Simmons

NMLS# 1127011

2 out of 5 Stars

Underwriting takes entirely too long compared to other lending agencies. Interest rates are not competitive especially for veterans! I never was contacted by a real estate agent within the VA.

headshot image of Jason Zack

Loan Officer: Jason Zack

NMLS# 1068770

4 out of 5 Stars
Would Recommend
headshot image of Steve Wheeler

Loan Officer: Steve Wheeler

NMLS# 960859

5 out of 5 Stars
Would Recommend
headshot image of Jon Beahan

Loan Officer: Jon Beahan

NMLS# 181325

4.5 out of 5 Stars
Would Recommend

My loan officer, Mike Heard, was exceptional. He was professional, prompt with responses to my questions, and made the overall process a smooth experience.

5 out of 5 Stars
Would Recommend
headshot image of Joseph Newberry

Loan Officer: Joseph Newberry

NMLS# 920498

3.5 out of 5 Stars
Would Recommend
headshot image of Mike Aldridge

Loan Officer: Mike Aldridge

NMLS# 915683

5 out of 5 Stars
Would Recommend

Sheryl was very thorough with all documnets needed for the processor. However, I got called several times from the jr. processor in missing docs when the docs were actually already present; thus double work. Also when calling clients; ensure there

headshot image of Sheryl Chun

Loan Officer: Sheryl Chun

NMLS# 346120

3.5 out of 5 Stars

Things often got stalled in underwriting and we had no idea what the holdup was or how long it would take to resolve (we heard one issue was vacation). This was not only difficult on us but on the sellers waiting to know when escrow would close.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

4.5 out of 5 Stars
Would Recommend

The process was very different but through and understandable.

headshot image of Christine Ellis

Loan Officer: Christine Ellis

NMLS# 1113880

5 out of 5 Stars
Would Recommend

This is my first time buying a house and it was easy and simple thanks to VUHL. They answered all my questions and walked me through it with no problems. Thank you so much Nathan for helping us.

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

Excellent service.! Alex Herbel was great to work with

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

1 out of 5 Stars

I was told by Katie Rose & her boss that I had to be in Az in order to sigh the closing pprs. After I sick of the dance around I no longer wanted to refi my property. That I was leaving for washington. Low & behole, 2 hrs later I received a phone

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Beth Fletcher

Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
Would Recommend

Ryan. & Nicole did an outstanding job!

headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

I was absolutely overjoyed and thrilled working with Aimee and Amanda, I have had the greatest experience of a home purchase with this team. They were outstanding to the maximum degree and highly professional. Great job and thanks, thanks, thanks!!

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

4 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Steven Humble is very good at what he does. We never met in person but I feel I have a new Freind to add to my list.

headshot image of Steven Humble

Loan Officer: Steven Humble

NMLS# 1126161

5 out of 5 Stars
Would Recommend

VUHL gave outstanding service during the loan process.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

More Reviews

See all 430,455 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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