Jodi Coons was wonderful. I have been associated with real estate closings for over 40 years. I have not previously worked with a loan officer who has compared to or exceeded her professional knowledge or experience level of expertise. She was diligent, courteous, friendly and remained totally professional throughout the entire process. Jodi is definitely a super star representative for Veterans United. She made the VA loan process easy and me, the veteran, most happy. Thank you.
E-Signatures made it all a lot less painful and the forest thanks you.
Knowledgeable and very understanding
I would recommend you guys to anyone I knew who needed a mortgage! A+ customer service!! I felt very important to Alex and her team and knew that they would take care of everything to get my refinance taken care of!
They are extremely helpful in achieving my loan ,they were friendly and informed about the lending process.
POOR information sharing. As a first time home buyer, all of the LAST MINUTE errors and changes were extremely unnerving to me. The delays in closing, cost me time and money and forced me to pay discount points that was total unnecessary had your team kept me better informed.Replacement cost coverage insurance??? Why do I have to have$256,000 coverage on a $60,000 loan
Very helpful, knowledgeable and efficient..
Ashley Khederian went out of her way to make sure everything I needed to get the loan process was done properly and timely. I asked for help understanding a lot of issues and she always either have the answer or got the answer for me.
Nicole was very professional and stayed on top of everything throughout the whole process. Kept me informed of any needed documents to meet time requirements. Thanks Nicole.
Insure that a closing agent and/or experienced notary is available for customers closing.
I have already recommend Diane James Djames@broward.org to Andy
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It went very snmoothly, was informed what was going on and what was needed every step of the way.
Absolutely recommend. Mike is one of the best people to work with, and always there to help with any questions.
