I would just like to say that you have put together a really great process and a great team! My experience was great and I really appreciate that. Keep up the good work and help more people save money!
I would highly recommend any potential buyers to go directly to Derek Russell in looking to buy a home. It was a stressless experience and he made it easy for me. Thank you Sir.
On the other hand...Kendra Taylor was not the ideal person to work with. She was very hard to get in touch with and her response times were considerably longer than her counterpart, Nick Kundert. So much so, that I eventually just began corresponding with Nick, because Kendra was not accessible. This is my second time working with Nick and both times, I have had a very good experience. He kept me informed of what was going on throughout the process. Answered all my questions and even got questions answered for me when I attempted to get answers from Kendra, but got no response. There was some delay due to title clearance issues, but although the majority of the paperwork would come from Kendra, I could rarely get in contact with her to ask questions, get updates, etc. but I could always reach Nick. Essentially, Nick was outstanding throughout this process and Kendra leaves something to be desired. Her attentiveness and especially responsiveness to me during this transaction was completely unsatisfactory. Thanks again, Nick.
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The amount of hoops that I needed to jump through in order to get my home loan was absolutely ridiculous. I am coming to you guys as a customer looking for your business, but you make me act like a trained circus bear in order to get my loan paperwork approved. I didn't have to go through you guys, I had just remembered Veterans United from the last time I looked into purchasing a home. I expected more from a company that states they are here to help veterans purchase their homes, not feel like I sold my first born child for the ability to purchase a house.
EVERYTHING WENT GREAT FOR US AND THANK TO ALL OF YOU...
I had the pleasure of being a customer of Veterans United and i have to say it was the best experience of any home loan that i have had over 30 years. The team guided me through the whole process and worked with the title company of the seller to handle all of my concerns. The day that Stuart took me on as a client and introduced me to the Veterans United team, I then met Amanda Parks of whom was also awesome, i knew that this was the right lender at that moment. We started with a closing date and ended with the same closing date. I was kept informed of every step that was being made. I started with a great realtor by the name of Corey Rose and ended with a great staff at Veterans United. Taking care of a veteran is what was done and it made me really proud to be one. Hats off to the Veterans United team. Thanks Stuart, you were the best.!!!!!!
We really appreciate all the hard dedicated work Ginny and her team did for us and got the job done with ease!
I was goning through another program for almost two years. I made one phone call and I was in my house within months. Everyone worked closely together and comunicated extremely well. I want to thank all persons involved in completing this process. The loan process has been much easier than moving in!! (LOL)
You have a great company!
Keep up the good work!
Steve and Alicia
Thank you for being such a wonderful group of people. We were very nervous about buying a house, but this team made it easy and most of all possible...We are too very happy people, THANK YOU ..
Glad to refinance with no hassles....thank you all....Darlene and Thomas Pfluger