Lance Nilson and the Veterans United team repeatedly exceed my highest of expectations! Home buying is a challenging effort involving a huge investment and personal and financial risk. The process is frequently associated with stress, anxiety, and doubt. Veterans United provides buyers with a team wholly dedicated to address those challenges so that buyers are confident and ready for home ownership.Among an industry that requires buyers' leaps of faith, Veterans United requires but a small step. I trust Lance Nilson, Kayla Humphrey, Landon Hoffman, and Deloris Matthews COMPLETLY! They are extraordinarily dedicated and were always ready to answer questions by e-mail, text, or phone and was usually able to anticipate my questions and provided answers before the questions finished forming in my head. I feel as if I'm their only, and most important, client.As a repeat homeowner and a prudent investor, I conduct extensive research to ensure I receive competitive service & products. Veterans United has delivered on multiple occasions and have earned by business and trust in now 3 home purchases. I am most pleased by their promptness, sage advice, support through processes, and ease of communication/processing. Together, the team takes a remarkably complicated and stressful process and simplifies it beyond expectations. Lance and the Veterans United team will continue to be my first call for all future mortgage brokerage needs!
This transaction was a total “Breach of Contract” and Veterans United was fully aware of it. I was used as a pawn due to my age and grief throughout the entire mortgage transaction and no one has come clean about it! I closed without knowing the property tax amount because I was “promised” I would be 100% exempt due to my deceased husband 100% VA Disability status. He passed away on Feb. 13, 2023 in Orlando, FL Trauma Hospital and did not qualify because of a Michigan Law stating he was NOT a MI resident and died in FL! This was disclosed with paperwork, site visits and State phone calls numerous times and again I was promised 100% property tax exemption and if denied the MI Agent would be sued (all in writing.) Right after closing on Nov. 8, 2024 it was “Denied” because of a written Michigan Law that VU failed to read. They told me they would pay 2 years worth of property taxes and lower my interest rate so I could afford the home and Aaron Swanner would fight to appeal the Wyandotte Tax Accessor which would take 17 months. I would have “NEVER” been able to afford the home with property taxes and they knew it! Even my Realtor knew it….I purchased the home on Nov 8, 2024 and SOLD the home on April 8, 2025 because of the inevitable and severe stress and heart problems. I now have Legal insurance and as soon as I feel I can fight this again I will do so accompanied by all of the documents, emails and direct messages because I lost $ a beautiful home, 2 sets of Closing Costs and multiple moves on this horrendous transaction. This is the way you treat your Veterans which I am, you should be ashamed. I ponder how the Secretary of Defense and Media would like to hear my story! The truth will be told and it is NOT over yet! If there was a “-0” rating it would be too good for Veterans United in my case Divided!
We had such a wonderful experience with veterans united! They made the whole process as less stressful as possible! Definitely would recommend them !
The team was super fast in getting everything processed and very helpful on helping me understand everything about the loan
Thank you Veterans United for making the house buying experience smooth!
Veterans United moved very quickly on approving me for a loan. They took into account my student loans, my medical disability, and were able to see that I wasn’t a high risk. The team they put together in less than 24 hours made sure I was given the opportunity to view houses I told them were in my price range. They ensured not to show me anything that was above what I was able to pay per month. They actually cared about my best interests and my finances. They also were able to get me closed on a house within less than 30 days. They were all very communicative and informative with me, telling me in detail every step of the process along the way before it occurred.
I appreciate each and every person that I worked with at Veteran's United. It was a great experience, and I would recommend Veteran's United to all of my veteran friends.
They were extremely helpful and they kept me in the loop every step of the way. I would highly recommend them to anyone looking for a loan !
Homeowners at 20!
Ryan, Everyone on the team was courteous, caring & professional. I appreciated quick replies to my questions as well. Look forward to dealing with them when I restructure my after selling my current loan.
Ready to see for yourself?
Experience first-hand why 338,759 homeowners give us a perfect score!
Good team
Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.
Bravo Zulu to the entire staff at veterans united truly fantastic service and professionalism.
My Veterans United Team was fantastic, responsive, informative and ultimately had my best interests in mind. After doing much due diligence and receiving three other estimates I came back to who I started with! Thank you!
