Nathan is great and very knowledgeable about the entire mortgage loan process. He is easy to get in touch with and willing to answer all questions. Patient and kind. The app is great very user friendly and keeps everything on task….i love the check off list seems to make everything go a lot smoother.
Very efficient, quick and helpful with this group from Veterans United.
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
Joe and Stephanie were great but the underwritor was unfair.
I’ve use Veterans United three times and will continue to use them in the future.
Our home buying process turned into a longer timeline than we anticipated when we first reached out. However, every step of the way we had the support and guidance of our team. We worked with Tommy from day one, who always made us feel like a priority and was quick to respond to questions. He was patient while we searched for the perfect home for our family and celebrated with us once we were finally able to close on our perfect home. Could not have asked for a better team to have been by our side.
Ben, Caytlyn and the rest of the team were amazing. I stressed a lot but they helped calm me down and walk me through the process.
We were teamed up with a group of very capable professionals.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Matt and Shannon are simply the best at what they do
Veterans United makes the entire process very understandable. Uploading documents and updating the to-do list was actually pretty fun.
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Kelly Herigon made our home purchase experience incredibly smooth and stress-free. From pre-approval to closing, she was very responsive, knowledgeable, and always available to answer our questions. She truly went above and beyond . Her professionalism and attention to detail made at feel at ease every step of the way. We couldn’t have asked for a better lending partner—highly recommend! Veterans United home loan.
J.B. Barton Is the man and made the whole process super easy
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
