My Loan Officer, Joe Newberry and his staff were very professional and were avalible after hours that made this process very smooth and pain less. Keep up the Great Work!
The required documentation is incredible and I understand that. However, when I have a signed document indicating gift funds and a wire transfer of those funds, I shouldn't have to burden that person with providing bank statements. It's a gift.
The entire process was so fast. We found the home we wanted and VU made it happen. Thank You!! Even when we chose to walk away from a home prior, VU was understanding and worked with us. Thanks again!
Great experience. Jon Abernathy and his team always conducted themselves in a professional manner. A special hats off to Nathan for making changes I requested right at the very end of the process. He went above and beyond in my opinion.
The customer service was very good and understanding how much they care about our veterans.
Both Mathew and Johnny where very good at what they did. They kept myself and family at ease. There is no words that can be used to discribe the work and diligent that they had.
I had to submit many items several times. The specialists always needed them quickly even though I had already sent them. I spent $60 sending one set of materials by next day air and spent much time making additional copies.
We received exceptional and personalized customer service from Mike and Michelle Dapkus.
Very professional. I would recommend this company to anyone.
It was great!
Easy process that every homebuyer should experience.
if your people are too busy to talk to a client then maybe she needs some training or more help
Samuel, and Samantha were both outstandingly helpful. I was joyfully surprised at how friendly and amazingly helpful in and during the entire process a big THANK YOU both
Our journey was the best with cole simmons and candy they made us feel like family and they know there business with honesty straight forward and exceptional integrity we have nothing but praise !
My loan officer was very patient and explained things well
Very professional yet warm and helpful.
Very helpful but need to respond to inquiries submitted by buyers regarding what needs to be completed or submitted.