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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,983 reviews
670 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,983 unfiltered reviews

Starting on Page 15 of 15,000. Return to Page 1

5 out of 5 Stars

I’ve been saving for a lot of years for the perfect place for me. This is the first home that I purchased in my life. I’m 65 years old and this will probably be the only home for me. David Smart and his team really took their time with me to explain things and offer expert advice. They weren’t there just to answer questions but contacted me regularly just to see how I was doing and if I had any other questions. I can’t say enough about how pleased I was with the personal touch that Veterans United extended to me. They already had a good reputation with my realtor, so that made me even more comfortable. I highly recommend Veterans United and especially the team of David Smart.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

I can’t say enough great things about my Veterans United team. From start to finish, they were professional, responsive, knowledgeable, and genuinely invested in making my home-buying experience smooth and stress-free.
Every question I had was answered promptly and thoroughly, and they consistently stayed ahead of deadlines while keeping me informed every step of the way. Their attention to detail, clear communication, and commitment to excellence truly set them apart.
As a veteran, it meant a lot to work with a team that not only understands the VA loan process inside and out, but also treats you with respect and care throughout the entire journey. I always felt supported and confident knowing I was in good hands.
If you’re a veteran looking for a lender you can trust, I highly recommend Veterans United and this incredible team. They absolutely earned a 10 out of 10 and then some.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

Dilligent, hard working and communicative staff.

headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars
Photo submission from Adrian F.

Thank you Veterans United for making the house buying experience smooth!

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars

Very professional and kept me in the loop about everything

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

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5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Caroline Marra

Loan Officer: Caroline Marra

NMLS# 2737152

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars

Jeremy Henry and the entire Veterans United team delivered an exceptional blend of professional customer service and unmatched performance, far exceeding every home‑buying experience we’ve had in the past. Calling myself a “happy customer” doesn’t begin to capture it. This team established a new standard of excellence in this field. Truly outstanding work from a dedicated, highly skilled, and mission‑focused crew.

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Photo submission from Natasha M.

Homeowners at 20!

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

The process was so effortless for us, the team was amazing and very helpful throughout the home buying experience.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

Brandon and Veterans United are very easy to work with. They provided excellent service and support during our home buying process.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

Ready to see for yourself?

Experience first-hand why 357,694 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Very proactive. Competitive rates.

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars

Daniel and his team have redefined what customer service should be.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Photo submission from Myles H.

Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

Awesome, quick process and communication was excellent across the board!

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars

Can always count on veterans united

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars

Allie was amazing as usual!!! Seamless from start to close!!

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

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