The process was clear, concise, and transparent, from beginning to end.
You and your team made the entire process easy and pretty much stress free
Excellent
We can't thank you enough for making what can be a stressful process feel so easy and smooth! You were always just a text or phone call away! Even on Sunday!!
Kenny and his team made the home buying process easy and quick. would recommend them to any veteran.
Jay and his crew were excellent, very professional, and took care of me as if I were family!
Jennifer was great! She always had the best attitude and was so friendly and easy going! Anytime I had a question she was so fast to answer
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We were struggling when we suspected our original lender and our realtor were intimidating us to use them. I called Kellen N., explained our situation, and with understanding and professionalism, he got straight to work on our behalf. I cannot thank Kellen, Katie, and Allie enough for all their kindness and help. Despite a short timeline, they got our loan application through and approved by our original closing date. What started as a very negative home buying experience turned into a really wonderful one thanks to Kellen and his team.
The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!
Mike amd Bri were fantastic to work with. They made the entirw process go flawlessly.
They clearly and timely communicated and were always available to answer questions. This really made the process easy!
The technology is very intuitive with the portal navigation, look and feel. The entire loan was completed remotely with no office visits. Also, the fact that the loan officers are knowledgeable on the VA loan process makes the whole process way less stressful. Excellent!
I would recommend the agents whole heartedly, however our overall experience could/should have been a lot smoother than it was. We were blessed with 3 agents, all of them very capable gentlemen. Unfortunately, there was a quite a bit of confusion involved with the concept of a "family-owned " business ran by 4 individuals. The tax returns were a particular concern of the underwriters, who insisted on a particular page of a schedule that isn't necessary to file for our business by the federal government. Our closing was delayed 24 hours by that one. The final week was "messy" all the way around. I'm very thankful it's over.
I had some communication issues with my loan team even my agent wasn’t able to get ahold of them and I would go days without hearing anything from them
Torri, Julie and Aiden are TOP NOTCH and were wonderful to work with !! Always there when I had a question or if I was simply feeling overwhelmed with everything. I would definitely recommend this team to help a veteran or spouse with their home purchase.
They helped me with the whole process from start to finish, guided me all the way, making sure I had all my questions answered. The process was very simple. And I know they can do the same for you. Don’t be afraid to give them a try. Being a veteran and using my VA home loan for the first time to purchase, I know who to use if I purchase another home thank you, to the whole team at veterans United.
Highly recommend. Molly and the rest of the team were outstanding on everything they did. From Miss Meuler with the credit check to Ophelia with the final steps and all in between. They are very responsive and answer all and any questions I and my wife had. Thanks so much and may God bless you all.
I can say enough about how helpful and knowledgeable Bryan and his team are. They are also quick in responding to messages and phone calls. They made this entire process relaxing and easy
Too much BS plus this is my 6th home and I have never had to pay out as much as I did would never recommend your company and as soon as I can I am going to refinance with another company
Overall pretty smooth experience. Communication was effective at making the process easy.
