I was amazed at how the team at Veterans United handled our loan. They made it quick and easy and we had 100% support from them all.
I have heard the home buying process can be difficult. But using Veterans United. Everything has been very smooth and the whole team has been very helpful along the way. For my first home purchase this did not seem very difficult at all thank you very much everyone on the team.
Excellent transaction. The Veterans United team all were very professional and kept me informed throughout the whole process. All the steps were easily understood and easily completed in a timely fashion with their web interface model. Very satisfied.
Charles and his team were very helpful and made this entire process a bit easier for us.
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Everyone on the team that helped me was super helpful and knowledgeable. However, the only issue I ran into could have been avoided. I had 2 weeks before I hit my 6 years in service. I was told to send my updated point summary as soon as posted. The problem was is that no one told me it can take 40 days before that system updates. so at the very last minute they gave me a second option to complete. This could have been done while I was waiting those 2 weeks and avoided the high stress that didn't get resolved until the day before closing.
I had a great experience with my team
They got the job done and execute the task
I will use veteran united in the future for investment projects
Thank you again
A couple words come to mind when I think of the experience we had with Veterans United and specifically with our loan officer, Mason Fast. Thoroughness and professionalism. From the first time I contacted him and throughout the entire loan process ending with our closing, Mason was always available to answer any questions we had. His answers ultimately resolved our questions/concerns. Mason made the purchase of our condo seem quite easy and, in the end, successful. I would definitely work with him again if needed.
Heidi and the team were absolutely great! Whenever I had questions, they were prompt to provide the information I needed. They made the homebuying experience less stressful!
Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.
It was a great experience working with Veterans United. They made it a very easy process. Ashley S. went above and beyond!
The team and TYLER was on top of everything that needed to be done and when we were worried about a issue they asured us that all was good. Excellent job and was a great experience and will be recommending this team to everyone.
The team was excellent and made the whole process very smooth. I always knew what I needed and what the next steps were.
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Great. Easiest buying experience I’ve ever had.
They went above and beyond any of our expectations!!!! Anytime we needed any further information they did not hesitate to get us every detail. Extremely prompt at responding and during the entire process they kept in contact and kept us in the loop. Thank you for everything Veteran United!!!
First time buying a home, didnt know anything going in. Kevin and the team checked in regularly, kept me updated on the next steps and were always available to answer questions. the process was smooth and took alot of the stress of me.
Fantastic work, always available for questions or help during the loan process and even after closing and beyond. Second loan thorough Jacob halls team and as always a happy customer.
The team was on top of everything for me and made the process that much smoother, happy to work with them all again in the future!


