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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
476,788 reviews
859 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 476,788 unfiltered reviews

Starting on Page 15 of 15,893. Return to Page 1

5 out of 5 Stars

Dane was excellent and was more than helpful along the way. Would highly reccomend

headshot image of Dane Jackson

Loan Officer: Dane Jackson

NMLS# 2407552

5 out of 5 Stars

Overall the experience cradle to grave to take out a remodel mortgage with Veterans United and with Ted and team was wonderful, easier than I expected

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars

We are first time homebuyers, the entire team from Erique to Chris to Lisa and Sabrie and everyone else has been so incredibly helpful throughout the entire process. They constantly checked in to make sure we understood the process and answered any questions we may have had. Buying a home is definitely not easy but the team with VU made it simple for us and took care of all the hard work. I would most definitely recommend VU and would work with them again in the future.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4.5 out of 5 Stars
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Photo submission from Eric M.

Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

It was a great experience for it to be my first time buying a home. I really appreciate the team I had to help me. The hand written note and the gifts at the end were a great touch I loved that.

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer Team Lead: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars

Everyone got back to us quick and was very helpful.

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

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5 out of 5 Stars

Everyone was a big help to me.

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars
headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars

Awesome service and professionalism!

headshot image of Mickey Sires

Loan Officer: Mickey Sires

NMLS# 2365616

5 out of 5 Stars
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer Team Lead: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars

I’m genuinely happy that I went with Veterans United. Jay and the Team were amazing. I’ve been bragging to other Veterans about their great work and have recommended them. Jay did great! Professional at his job.

headshot image of Jay Christman

Loan Officer Team Lead: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

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Experience first-hand why 380,742 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer Team Lead: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Incredibly easy to work with Matt and Ashley and Team. They handled everything. Smooth process from start to finish with no headaches.

headshot image of Matt Colgin

Loan Officer Team Lead: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

As a first time homebuyer, Veterans United provided me with a competent and highly professional team that guided me throughout the entire homebuying process. I was essentially stress free!

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars

Amazing service from start to finish with our team!! They went above and beyond with getting us in our new home and had made the whole process easy.

headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

5 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars

This is the 3rd time working with Jodi and like always she is always very professional and a pleasure to work with.

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

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