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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
469,221 reviews
718 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 469,221 unfiltered reviews

Starting on Page 15 of 15,641. Return to Page 1

5 out of 5 Stars
headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars

Everything with veterans united and the team I was provided with helped me get through a process which could have been stressful, but the team was very supportive and patient.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars

I fully trust Marcus Cossgrove and his team with my home refinancing needs. Marcus keeps me appraised of what is happening, and never makes me feel as if any question is a silly one. I have said it before, and will again. Marcus is amazing!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Photo submission from Rhianna H.

I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars

My team was with me all the way, couldn’t be happier:)

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars

Doug and Lynette were great and Lucas too! They all helped me a ton !!! Life changing!

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Jackson Franklin

Loan Officer: Jackson Franklin

NMLS# 2773820

4 out of 5 Stars

Sam worked very hard to make sure we got into our new home. He has been very pleasant and helpful.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

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5 out of 5 Stars

Very quick to get things done

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars

Everyone was very great! Super helpful and helped me out with all my questions and gave me quick, direct answers that were easy to understand.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

3.5 out of 5 Stars

I did not receive any options to get my mortgage to my desired need. I had to research options to get my mortgage close to what I desired. Lender officer went on vacation towards the end offer making it hard to trust the companies concerns of my needs to meet the loan payment for the future..

headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Photo submission from Madelyn Q.

Veteran’s United helped us buy our first home. Each member of our team was super knowledgeable and their communication skills were top tier! The response time was also very short if we had questions!

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
headshot image of Marco Rea

Loan Officer: Marco Rea

NMLS# 2734304

5 out of 5 Stars

Adam and his team, including the underwriter, were excellent. They persisted through many obstacles, giving great guidance and advice on how to navigate a uniquely complex purchase, and were able to bring it all the way to closing.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

Fast, easy, and very professional
The process was super easy

headshot image of Adam Hastings

Loan Officer: Adam Hastings

NMLS# 2709229

5 out of 5 Stars

Ryan is in the top 1% of what he does.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

Ready to see for yourself?

Experience first-hand why 374,259 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

Tyler Oakley and his team are amazing!! Quick responses. Answered all my numerous questions. Great attention to detail. I can’t say enough good things about their work!!

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Photo submission from Cameron C.

We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars

On July 1, 2026, I received some of the best news of my life—I officially became a homeowner!I thank God for blessing me with an incredible Veterans United team: Kris Ball, Ashley Crump, Nicole, Lliam Ross, Steven Dudley, and Jason Cheperdak. From start to finish, each of you made this journey smooth, memorable, and stress-free.You answered every question with patience and professionalism, never making me feel like any question was unimportant. Your guidance, encouragement, and genuine care gave me confidence throughout the entire process.As a proud U.S. Army veteran, I give Veterans United my highest recommendation and a 100% approval rating. If every veteran receives the level of service I did, then they are truly in great hands.Thank you for making my lifelong dream of homeownership a reality. God bless each of you!

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars

I specifically asked for the review page that’s how great my team was. Excellent service all around, as a first time buyer my team did an exceptional job walking me through each step and we moved along in our process.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

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