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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
476,419 reviews
572 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 476,419 unfiltered reviews

Starting on Page 15 of 15,881. Return to Page 1

5 out of 5 Stars
headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars

Whitney and my whole team were awesome. l highly recommend Veterans United and am glad that they were the ones to reach out to me.l dont think any other company would have gave the attention that they have.If or when l buy another property, l will not hesitate to use Whitney and her team again.
Thank yall from me and my wife.

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

4 out of 5 Stars
headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

4.5 out of 5 Stars
headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars
Photo submission from Royal H.

Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

I applied with Veterans United late one night on a whim, honestly not expecting much — I was in the middle of a frustrating experience with a local credit union and had pretty low expectations for how this would go. Joshua Schmidt called me the next day, less than 24 hours after I submitted my application, and said "You're good to go, let's get the VA appraisal scheduled." I genuinely couldn't believe how fast and straightforward that was compared to what I'd just been through elsewhere.From there, Richard Litzinger (Loan Coordinator) took over and ran point on communication with my real estate agent, the VA appraiser, and everyone else involved, all the way through to closing. I know reviews here tend to show up under the loan officer's profile, but I don't want Richard's work to go unrecognized — he was the one keeping everything moving behind the scenes and made what could've been a stressful process feel completely handled.Between Joshua's responsiveness at the start and Richard's follow-through to the finish, this was hands-down the smoothest, most professional part of my home-buying experience. Highly recommend both of them and Veterans United as a whole.Update: A few days after closing, I got a sketchy-looking email claiming my homeowner's insurance was about to be cancelled for non-payment. I emailed Joshua about it not really expecting a fast response since the loan was already closed — but he got back to me right away, put in a ticket, and had it fully sorted out within about an hour. It's reassuring to know the support doesn't stop once you have the keys.

headshot image of Joshua Schmidt

Loan Officer: Joshua Schmidt

NMLS# 2736706

5 out of 5 Stars

I got the best help ever they worked with to get my first home I appreciate it

headshot image of Marco Rea

Loan Officer: Marco Rea

NMLS# 2734304

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Nicole Culbertson

Loan Officer Team Lead: Nicole Culbertson

NMLS# 1190796

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5 out of 5 Stars

Veterans United made my home buying journey painless and easy!

headshot image of Connor Philgreen

Loan Officer: Connor Philgreen

NMLS# 2128060

5 out of 5 Stars

The Loan Team is easy to contact and responds to all questions and calls.

headshot image of Charlie Holsten

Senior Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of Haley Denney

Loan Officer Team Lead: Haley Denney

NMLS# 1501441

5 out of 5 Stars
headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars

She was great

headshot image of Jon Abernathy

Loan Officer Team Lead: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars

Heather made this entire process easy. She came to our closing, was responsive to our questions and laid out many different options so we could use our money wisely. I would highly recommend VU.

headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

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Experience first-hand why 380,408 homeowners give us a perfect score!

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5 out of 5 Stars

I’m so glad we decided on working with Veterans United as our Lender. Their team was knowledgeable, responsive and went the extra mile to ensure that we received the most competitive rate for our home loan. I was easily able to track where I was in the purchase process through the portal and I received regular updates via text and calls. Seriously the best communication and most thorough no matter the time of day, my questions/concerns were answered. Thank you so much Lisa, Melissa, Gavin and Dylan for taking the stress out of purchasing a home you all are amazing ❤️✨

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Kelly and Suzanne did an amazing job, thanks to them im in my beautiful new home

headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars

My team did not leave my side throughout the whole process! I am extremely grateful for everyone who helped me out because I would of not been able to do it on my own. Thank you to Laura, the credit card expert who helped my credit get to where it is now! Joel youre amazing!! He was there for me since the beginning of this whole process almost 9 months ago now!! If I could rate everyone a 20/10 I would! THANK YOU VETERANS UNITED ❤️

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Photo submission from Robert S.

Everyone was responsive and kept me informed. All forms were easy to access.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Michael Schneider

Loan Officer: Michael Schneider

NMLS# 977211

5 out of 5 Stars

Laura went above and beyond and stuck with us every way of the step to buying our new home.

headshot image of Laura Wilson

Loan Officer : Laura Wilson

NMLS# 2416449

5 out of 5 Stars
headshot image of Bill Taylor

Loan Officer: Bill Taylor

NMLS# 1846875

5 out of 5 Stars
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

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