It went great up until a week before closing. It seemed like there were all kinds of issues that last week that should have been seen and handled way before then.
Christian was excellent and kept me informed every step of the way.
My only issue was that i secured a job, offer letter, and the job is full time but i guess the underwriters needed to see that it was "guaranteed 40 hrs/week". Made closing out a bit of a struggle but it got done.
Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!
Michael is the best loan officer I've worked with so far. This is my second time navigating the loan process with him as my senior loan officer and I truly appreciate his support, attention to detail and more importantly communication!
Definitely looking forward to working with him again in the future.
Thanks Mike!
Fantastic group. They know what they are doing. Even a complex feeling situation with a duplex on the VA loan. Great rate and I did not have to bring anything to closing. I actually got money back in closing. Like Allstate say your in good hands with VU!
Ready to see for yourself?
Experience first-hand why 380,954 homeowners give us a perfect score!
The customer service and attention to detail was top notch. The home I purchased was a complex situation that was a for sale by owner and purchase by me without a real estate agent and they held my hand through the entire process.
Amazing easy and now own my dream home.
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.
