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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
474,900 reviews
844 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 474,900 unfiltered reviews

Starting on Page 15 of 15,830. Return to Page 1

5 out of 5 Stars
headshot image of Bryce Cullins

Loan Officer: Bryce Cullins

NMLS# 2679091

5 out of 5 Stars

Madison was absolutely exceptional throughout our entire home-buying journey. From start to finish, she worked tirelessly for months to ensure we made it to closing, despite the many hurdles we faced being located overseas the entire time. What could have been an incredibly stressful and complicated process felt manageable because of her dedication, responsiveness, and unwavering commitment to helping us succeed.She consistently went above and beyond… navigating time zone differences, keeping everything on track, and advocating for us every step of the way. Her communication was clear, timely, and reassuring, which gave us total confidence even from afar.Simply put, we would not have a home to return to without Madison. Her professionalism, persistence, and genuine care made all the difference. We are beyond grateful and cannot recommend her highly enough.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars

Tyler and his team were absolutely incredible. I am beyond happy with all of the help and support Tyler gave me.

headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

The staff at VU was so helpful. friendly and professional It was a wonderful experience getting my first house with VU
I am very grateful to my Super Team !
Thank You !

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Photo submission from Ysmael B.

Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

4.5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

The help provided by Alberto, Andrew, Jenny, Kohlie, and the Veterans United insurance department was outstanding, they made the home buying process much simpler and were always available to help, I could not remember them more!

headshot image of Alberto Barba

Loan Officer Team Lead: Alberto Barba

NMLS# 47902

5 out of 5 Stars

FOR MERITORIOUS SERVICE WHILE SERVING AS LOAN OFFICER FOR VETERANS UNITED. LANCE HOPPER DEMONSTRATED EXCEPTIONAL LEADERSHIP, SUPERIOR INITIATIVE, AND UNWAVERING DEDICATION. LOAN OFFICER HOPPER EXPERTLY MANAGED THE TIME SENSITIVE CLOSING OF A VETERANS HOME. LANCE HOPPERS PROFESIONALISM AND STEADFAST RESOLVE REFLECTED GREAT CREDIT UPON HIMSELF AND UPHELD THE HIGHEST TRADITIONS OF VETERANS UNITED.
I originally chose a different company for my VA Loan. Halfway to closing I switched to Veterans United. Save yourself the headache and call Veterans united first. There is a reason they are rated #1.
-USMC Veteran

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer Team Lead: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer Team Lead: Dan Hopkins

NMLS# 1525090

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3.5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

From start to finish a very great team to work with!

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer Team Lead: Greg Heins

NMLS# 1862552

5 out of 5 Stars

Awesome purchasing experience. Other than looking for the perfect home, which can be stressful and out of the control of everyone, VU took care of all worries. Closing was a breeze, and they heloed schedule to get all the services set up in my new home. Cant recommend them enough. Nicole, Tara, Tandi, Kyle, the whole team was awesome.

headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

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5 out of 5 Stars

My loan officer was professional, responsive, and made the entire process easy to understand. I really appreciated the communication and support throughout the process.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars

Stephen Bash is the best. Veterans United and Stephen made my home buying process smooth and very easy. From finding my dream home to closing on the loan and receiving my keys took less than 30 days. Amazing work.

headshot image of Stephen Bash

Loan Officer Team Lead: Stephen Bash

NMLS# 2030081

4.5 out of 5 Stars
headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

4.5 out of 5 Stars
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Photo submission from Kelly G.

Thank you so much for your determination to make my dream come true !

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

Absolutely great experience! The team made the home buying experience really easy and even helped us out in making sure we could our expenses during our PCS. Honestly can’t recommend them enough.

headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

5 out of 5 Stars

Highly recommend Jessica Galvin at Veterans United!!!My wife and I recently closed on our home here in San Diego, and I want to share our experience working with Veterans United, specifically Jessica Gavin and Nicole Sedelmeier. We started this whole home buying journey back in 2023, and at that time we were already preapproved with three different lenders, so we’ve dealt with lenders and banks trying to sell us their products, pushing things we didn’t ask for, and not really giving us the information we needed. As first time homebuyers, we didn’t want sales pitches; we wanted knowledge, clarity, and someone who could actually guide us.Fast forward to this year, and we were struggling again with two different lenders. Communication was terrible. Loan officers kept changing – five times total – and every time we’d get an email saying someone new was assigned to our file. We were constantly playing phone tag, waiting days for email replies, and never actually connecting with anyone. We needed a loan team that wasn’t restricted to banking hours and actually cared about keeping us informed.Then we met Jessica Gavin, and everything changed. Our first introduction meeting with her set the tone. She wasn’t pushy. She wasn’t trying to sell anything. She didn’t make it feel like a business transaction. She asked what we already knew, what we didn’t know, and what we wanted to understand. Since we didn’t even know what questions to ask, she gave us a list of topics to start with. Each topic opened the door to more questions, and she answered everything clearly and patiently. We left that meeting feeling confident, like we finally found someone who actually wanted to help us.The very next day, we decided to move forward with Veterans United, and Jessica did not disappoint. We started a messaging thread with her to keep communication open, and she stayed responsive every step of the way from preapproval to fully underwritten preapproval. She provided estimates for every home we put an offer on, broke down numbers in a way that made sense, and made sure we always knew exactly where we stood. The service was honestly amazing.Two months later, when we finally went under contract, Jessica introduced us to Nicole Sedelmeier, her transaction coordinator and that’s when the final stretch began. Nicole handled the closing and escrow side, and she made everything feel easy. She was organized, proactive, and always ahead of deadlines. She walked us through the contract and loan process, made sure we understood every document, and kept communication strong the entire time. Nothing ever felt rushed or confusing. With Jessica leading the loan side and Nicole coordinating the closing process, our loan was completed within the 16 day timeline; and to top that off, we were clear to close in just 7 days. For first time homebuyers, that’s wild. With them, it felt normal because everything was smooth, organized, and communicated clearly.If you’re looking for a lender who’s responsive, knowledgeable, and actually cares about making the process smooth, I’d absolutely recommend Veterans United, especially Jessica Gavin and Nicole Sedelmeier. They made a huge difference for us.

headshot image of Jessica Galvan

Loan Officer : Jessica Galvan

NMLS# 2268425

5 out of 5 Stars
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

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