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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,982 reviews
339 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,982 unfiltered reviews

Starting on Page 15 of 15,867. Return to Page 1

5 out of 5 Stars

Veterans United made the home buying process very straightforward. This is the fourth home I've purchased and honestly, it felt like the most streamlined and stress-free experience so far. The team was helpful, communicative, and kept things moving.

headshot image of Chris Hill

Loan Officer Team Lead: Chris Hill

NMLS# 868934

5 out of 5 Stars

Very kind, patient, and helpful. Will recommend you to other veterans. 100 percent satisfied.

headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

4 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

4 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Photo submission from Royal H.

Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Tyler Brockman was absolutely amazing throughout our entire home-buying process. He was always available whenever we needed help or had questions, and he was incredibly responsive, caring, and attentive from start to finish. He consistently checked in on us throughout the process and even followed up afterward to make sure everything went smoothly.We had such a great experience working with Tyler that I’ve already recommended him to my sister, who is also getting ready to use a VA home loan. We truly can’t recommend him enough and are so grateful for everything he did to help our family get into our new home!— The Escobedo Family

headshot image of Tyler Brockman

Loan Officer: Tyler Brockman

NMLS# 2759869

5 out of 5 Stars
headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars
headshot image of Megan Martin

Loan Officer: Megan Martin

NMLS# 2741062

4.5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

4.5 out of 5 Stars

Jeff Gordon is great and very knowledgeable. Always the most helpful and works with a great team. I would highly recommend!

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

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5 out of 5 Stars

Trey has been amazing, extremely helpful in walking me through everything, give this man a raise

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
headshot image of Eric Stephens

Loan Officer: Eric Stephens

NMLS# 2006901

4 out of 5 Stars
headshot image of Sam Sibajene

Loan Officer: Sam Sibajene

NMLS# 2355968

5 out of 5 Stars

Very professional, Jordan and his team made the whole complicated process of buying a house easier than my past experiences of house buying through banks, less stressful. Way to go team. Nancy and myself thank you very much.
Ted Mummery

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars

Kyle Gardner and Sarah Johnson were extremely responsive and helpful throughout the process

headshot image of Kyle Gardner

Loan Officer Team Lead: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer Team Lead: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars

Jay and the team helped theough the complete process best experience I have had buying a home

headshot image of Jay Christman

Loan Officer Team Lead: Jay Christman

NMLS# 1812715

5 out of 5 Stars

Mr Kapil was outstanding throughout the entire home buying process!

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars

I could not be happier with the amount of contact and fast response from this team!

headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

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Experience first-hand why 380,042 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Every member of our team helped make our process so much easier! Down to answering the little stupid questions we had every other day! Ben & Katie were amazing.

headshot image of Ben Choi

Loan Officer Team Lead: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars

Stephanie Buckridge - is amazing!!! She was always available to answer all my questions. She’s very friendly and easy to talk to and would make the time to go over things with me. Mackenzie McCarthy is super nice and very helpful. I truly appreciate all of their hard work and support throughout this process and for making it easy. I honestly felt they truly cared about us. We can’t thank them enough!!!

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

4.5 out of 5 Stars

I would absolutely recommend Veterans United. My loan officer, Chase Anderson, was outstanding and deserves a 10/10. He was the one person throughout the entire home-buying process who consistently stayed on top of everything, communicated with me, followed up, answered my questions, and genuinely seemed to care about getting my family into our home.
A lot of the stress and delays we experienced were not caused by Veterans United. Many of the problems came from communication and coordination issues involving my real estate agent and the seller's side, particularly regarding what documents, title items, and other requirements were needed. Chase repeatedly stayed ahead of those issues and helped keep the transaction moving.
I am giving Veterans United a 9/10 because the overall home-buying process was stressful, but I do not believe that was Veterans United's fault. If I were rating Chase individually, he would receive a 10/10 without hesitation. I would use Veterans United again, especially if I could work with Chase.

headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars
Photo submission from Robert S.

Everyone was responsive and kept me informed. All forms were easy to access.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

Communication was great. Casey was very helpful throughout the whole process.

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

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