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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
469,728 reviews
748 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 469,728 unfiltered reviews

Starting on Page 15 of 15,658. Return to Page 1

5 out of 5 Stars

Joel was great and got the job done despite all the set backs from the veterans association! Big thanks to Joel and his team.!!👍

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars

Get excellent communication and advice always went out of his way to be accommodating and truthful about the whole process of front. Definitely made this process the easiest ever.

headshot image of Mike Quinn

Loan Officer: Mike Quinn

NMLS# 2736922

5 out of 5 Stars

The whole process was very easy

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Photo submission from Rhianna H.

I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars

Veterans United really made the process as stress-free as possible. They were quick to respond with any questions that I had and were professional and helpful.

headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

thank you to all

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

3 out of 5 Stars

But I would tell them they have to have alot of patience

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
headshot image of Chris Whitchurch

Loan Officer: Chris Whitchurch

NMLS# 2679093

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4 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars

I really enjoyed and appreciated the personal message included with the coffee cup and Roosevelt coffee which is quite good by the way. I couldn’t be happier with the attention to detail because I definitely mentioned drinking and buying this house for my son and I(his mom is coming too now :)) and it really just speaks to the gregarious and friendly spirit of your employees, all of which were great. I will say though that Ellis was the first I talked to when I called last year late 2025 and yeah he’s great and I would definitely utilize your company again and/or refer other potential home buyers to your service.

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars

Excellent help!!!

headshot image of Marco Rea

Loan Officer: Marco Rea

NMLS# 2734304

4.5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Photo submission from Madelyn Q.

Veteran’s United helped us buy our first home. Each member of our team was super knowledgeable and their communication skills were top tier! The response time was also very short if we had questions!

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars

Very good experience. Julia Cobb was an incredible loan officer. This was our second time working with her and she was exceptional.

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars

Kelsey and Justin were amazing. They were very patient and thorough. Their attention to detail and great communication made this process go smoothly. I will certainly recommend them and will use their services again.

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

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4 out of 5 Stars

Victoria was phenomenal, however, I was placed with 3 different loan coordinators due to vacations, being off, etc. This was incredibly frustrating knowing who to work with and what needed to be done and who to coordinate with. I would highly recommend releasing what inspections and criteria need to be accomplished at the beginning rather than half way through the inspection period as well.

headshot image of Victoria Flora

Loan Officer: Victoria Flora

NMLS# 2709362

5 out of 5 Stars

Amazing people who care about the people involved in the home buying process. An a solute pleasure to deal with through the buying process.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

4.5 out of 5 Stars

I’ve gone through the home buying process a few times, and working with the Veterans United team was by far the easiest and smoothest process I’ve done. Great communication and always willing to answer questions.

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars

We could not have been more happier or more fortunate to fall in line with this wonderful company. They pretty much hold your hand through the whole process. In a world where everything is so hard to do they make it simple with a smile.

headshot image of Felecia Z. Solomon

Loan Officer: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars

Reed and his team were absolutely pro's. For a long and difficult process with seller negotiations and multiple surpises, my VU team made it easy! This is my second experience buying a home thru Veterans United and I cant say enough about how helpful and patient they were with getting me into our retirement home right where I grew up. Thank you Veteran's United!!!!

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Photo submission from Cameron C.

We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars

Great group and star prince was a great realtor

headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars

Ms. Suzanne and Ms Angelica , were outstanding on everything they did for my case , very professional.

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars

Malachi and his whole team, including Zach while Malachi was on PTO, were all incredible. They made this process easy. My wife and I were so thrilled with the service.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

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