I asked to do things with pen and paper, because I am not adept with the internet or a computer. They insisted on using internet. That was very frustrating for me. However, Ashley was quite helpful when I hit a snag.
They worked with me through everything and made sure I understood everything I am very happy I chose veterans
I had a very positive experience with Va home loan, Allison and Eric were very helpful and I thank them both
The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.
From the very beginning working with Mrs. Myer she helped me every step of the way to get my credit where it needed to be. She always responded and never judged in the slightest. Her sound advice is the biggest reason I was able to close on the home I got. Mr. Bryant ALWAYS took the time to call and explain things so they didn’t get lost in context through text. Mrs. Haynes processed everything seamless for me and was always available and provided very consistent communication from start to end. Before this survey I recommended to my realtor that if veterans like me are asking her what to do that she point them in VU’s direction.
Scott Montgomery (Loan Officer) and Jayde Gebhardt (Loan Coordinator) were absolutely great to work with. Despite some minor bumps, they worked diligently to ensure I got the house I wanted. I can’t thank them enough!
Worst home buying experience we've ever had.
Exellent service! This is my second home buying with same loan officer, Cal.
What a great experience! They make it so easy with the app. No more having to fax tons of pages of information, just take a photo of the necessary documents and upload them. The app “to do” list keeps your tasks at your fingertips. The staff we dealt with were kind, courteous and extremely knowledgeable. We went from toying with buying a new home to closing in less than 2 months. I will definitely tell our friends about Veterans United.
We recently closed on another home with the help of Bryant at Veterans United, and once again he exceeded our expectations. This was our third time working with him, and every experience has been outstanding.Bryant is knowledgeable, professional, responsive, and truly cares about his clients. He made the entire financing process smooth and stress-free, keeping us informed every step of the way and always taking the time to answer our questions.We couldn’t be happier with the excellent service he provided. If you’re looking for a lender who is trustworthy, dedicated, and goes above and beyond, we highly recommend Bryant and the team at Veterans United. We look forward to working with him again in the future!
What a great experience for me and my family.
The loan was super easy the team was outstanding
Working with the Veteran's United Family with Trey as my initial contact was GREAT.
Trey was there for me when I had questions, and he was quick to answer even while out of town! Trey stayed with me as more members of team were forming the closing team.
He was a reliable contact throughout my buying process.
Need to improve on communication to person making loan
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From the first day through closing the team was proactive and supportive in our journey to get into our first home! It was an outstanding experience and are grateful for the expertise on the whole team!
Jared and his team take care of the heavy lifting so you can focus on finding your dream home! Absolutely won’t do another move without them
The team did an awesome job of keeping me informed and researching information for me. If I had a question i received an answer quickly and im impressed with how professional everyone was.
Jon and his team were amazing. This was the 2nd time that him and his team has helped my family and me get our dream home
Drew and his team were phenomenal and I would and will recommend them to everyone I know! Thanks Drew!!
I had a wonderful experience with my whole team: no complaints, no wishes for any other services. Your time is the best. I especially appreciated the checklists! I will gladly recommend you down the road. Thank you for being in my corner.
They were very professional.I am proud to meet the Veterans United team.
Every member of the team was great and very professional. I will use veterans United for every home I buy going forward. Both Michael and Mike were great made this whole process super smooth.
Bill, Tre, and Alycea were great! They couldn’t have made the process any easier, and eased any worries or stresses I had along the way.
