Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
466,811 reviews
845 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 466,811 unfiltered reviews

Starting on Page 15 of 15,561. Return to Page 1

5 out of 5 Stars

Teams were awesome, easy to talk to, and took care of me.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Aaron Esterle and his team are awesome

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

Excellent!

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

4 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Photo submission from Rhianna H.

I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars

Jordan & the rest of the team were fantastic to work with. They made the process of buying our new home easy & explained everything as we went along.

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars

From the first day of this home buying journey Veternans United was great. They walked me thru the whole process quick and effectively. I dreaded the whole process but I can say this was the easiest and less stressful home buying process I have every had!! Thanks Wesley and Daniel for being great at what you do.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

Very professional , helpful ,polite, there for any questions or whatever help needed, thanks again.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars

Although the road was rock at times Veterans United provided levelheaded service and was right on time every time to get the job done. When I was finally ready to begin my journey to find the right home I shopped around for my loan, initially it seemed like my options for financing were very limited until I was referred to Veterans United by a friend who at the time connected me to Bryant who intern ran the numbers and offered the most competitive amount. Bryant and his team along with Maddie & Sami were very patient and dedicated to seeing this through to the end and were able to find some of the most affordable options, and companies that were most suitable for me & my family. I would most definitely recommend Veterans United to any other veterans out there looking for a Home Loan and an Agency that’s willing to go the extra Mile. We are so thankful for their assistance in the process. If I ever need to purchase a Home again, I will definitely be contacting Veterans United!

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

Aimee Hall, is the best. She was awesome, honest, to the point, and my favorite is I could tell she was a person not just utilizing AI and that meant the most to me. She always came with the facts and honesty. Thank you so much Aimee Hall and your team. They were great. If you want you honesty and a smooth loan process, Aimee and her team are where you want to be.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

0.5 out of 5 Stars

My loan team had information 2 weeks prior to my closing. They forgot to file my disability tax exemption so it held up the whole process on closing day. It backed up the Title company and my agent for over 3.5 hours. In the end to complete the close my agent ended up adjusting his commission $671.00. Now I have to pay agent out of pocket instead of it being included in my financing. NO I will not ever recommend. Very poor communications and when they did they wanted to be able to talk at like one time was 849 at night on a Friday night. Another was on a Sunday. Not how ya do business sorry. I do regret using Veterans United. Their folks know nothing about Anxiety / PTSD or how to interact with some one whom has it. Believe me most vets do. It's not always just about the numbers.

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars

Charles was spot on.

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

I'm very grateful to have Chace Tuck and his team, they did a great job. Chace personally very pleasant, has tremendous communication skills and a masterful grasp specifically with my VA Home Loan.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Karlie Clark

Loan Officer: Karlie Clark

NMLS# 2675968

5 out of 5 Stars
Photo submission from Madelyn Q.

Veteran’s United helped us buy our first home. Each member of our team was super knowledgeable and their communication skills were top tier! The response time was also very short if we had questions!

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

Kody and his team did an outstanding job from the first initial contact to closing of my new home....thank you for allowing this Veteran widow to purchase a new home. My heart is overwhelmed with gratitude.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

3 out of 5 Stars
5 out of 5 Stars

Nathan was fanominal. Buying a home can be stressful and I was doing the process by myself. Nathan was available by text or phone for the entire process and any question I had. He eased my nerves more than once and I can't say enough about his customer service

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

They were so helpful throughout the entire process, even before pre-approval. I was never left in the dark about anything and all the agents were incredibly kind. I couldn't thank them all enough for making my 1st home buying experience a good one.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Everyone there that we worked with from Amanda to Chris and David were really wonderful to work with. They answered all of my questions, and they made this whole process very easy. They slso made sure we understand everything. I would definitely recommend Veterans United to anyone

headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

4.5 out of 5 Stars

Heather was amazing. Truly supportive and understanding of our concerns and goals through the process. Very communicative.

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars

Such an incredible team! Buying a home felt so easy with them.

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars

Everything went very smoothly- Alex was wonderful!

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

0.5 out of 5 Stars

Horrible communication, felt like Veterans United was against us the whole time. They made us feel uncomfortable and unwelcome. I've used my VA loan 3 times now all with Veterans United. I will never use them again. I will let fellow Veterans now to stay away!@ Horrible service. Wish I would of used any other lender!

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Photo submission from Cameron C.

We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars

We recently used Veterans United for our home loan, and the experience was outstanding from start to finish. As a veteran, buying a home can feel overwhelming, but the entire Veterans United team made the process smooth, organized, and stress-free.Communication was excellent throughout every stage of the loan process. They were always available to answer questions, explain paperwork, and keep us updated on what to expect next. Their online portal made it easy to upload documents and track progress, and we always felt supported and informed.What stood out most was how knowledgeable and genuinely caring everyone was. They understood the unique aspects of VA loans and worked hard to ensure everything stayed on track for a successful closing. Thanks to their professionalism and dedication, we were able to purchase our first home with confidence.We highly recommend Veterans United to any veteran or military family looking to buy a home. Their service exceeded our expectations, and we’re grateful for the support they provided throughout this important milestone.

headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

5 out of 5 Stars

Our home buying experience was outstanding. Although we encountered stressful moments, Kenny's professional advice and clear instructions helped us navigate the process. If the need arises, we would certainly seek Kenny's assistance again. We appreciate having had him as a valuable member of our buying team.

headshot image of Kenny Ashton

Loan Officer: Kenny Ashton

NMLS# 1294914

5 out of 5 Stars
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Start Here: 0% Down VA Home Loans
2,880 Veterans started their online quote today.