The local office was great! Cal and his team are amazing. The corporate side that I started with leaves much to be desired. Multiple calls a day from different people trying to give me the same information over and over.
I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!
Where to start... First of all, Melissa and all her team did an outstanding job in helping us get our new home in San Antonio! Thanks to all... Oh, wait a minute now that we live in Texas now we should say "Thanks Y'all!!"
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Jake Albers and Natasha Davis were really good at assisting me with finding my new home! I recommend veterans united!!!!
The process of establishing the Veterans Mortgage loan for equity cash out was very thorough. The team was very helpful and patient in getting me through the process. In this day and time, thoroughness is essential for putting together good Veteran Mortgage loans.
Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!
Very knowledgeable and very Professional people.
“Working with Chance throughout my VA home loan process was an outstanding experience. He was extremely responsive, always checked in to see how things were going, and stayed on top of everything to help keep the process moving quickly and smoothly. He made the home buying process much easier to understand, answered my questions in a way that actually made sense, and was always easy to talk to. His professionalism, communication, and dedication really helped take a lot of stress out of the process, and I truly appreciate everything he did to help me become a homeowner.”
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Working with Bryan has been a phenomenal experience. He was very attentive. He took time to listen to my concerns and then took as much time as needed to answer questions to my satisfaction and/or give me the clarity I needed to make informed decisions. My attempts to contact Bryan were successful. If I left a voice message he would return my call expediently. The same can be said about sending him an email or a text message. He is very responsive. Bryan always made me feel that working with us and doing his part to assist us in getting our loan approved was the most important task for him. There was never a time that Bryan displayed any displeasure throughout the entire process. From the loan application to the Clear to Close, he was very personable and professional. It was my honor to work with someone so knowledgeable and passionate about their craft. We were in the process of selling our home when I first made contact with Bryan. Selling a home and purchasing a new home simultaneously involves many hills and valleys and periods of joy and pain. I am grateful that Bryan was the one constant throughout the entire process that I could count on to be reliable and be a person of his word. Even when he had to break the news to me that we had to push back our closing date, it was done with such empathy that it truly lessened the sting of that fact knowing my heart was looking forward to that closing date. Prior to Bryan compassionately delivering this news, there were a couple of hurdles that were overcome (on the sellers side) right before our closing date-so the thought was we were finally good to go! Then came the news of having to push the closing date back. Bryan is dependable and will be with you every step of the way in the loan process as if he is doing it for himself or a loved one. Thank you Bryan for who you are and for all you have done to guide us in securing our loan to move into my beautiful Dream Home. Thank you Veterans United for having Bryan on your team!
Levi was awesome he went above and beyond highly recommend
I want to take this opportunity to thank and commend both Andy Harris and Taylor Staelens. Both were with me every step of the loan process and provided me invaluable assistance. Thank you both!
Very helpful and informative!!
Top notch service
