The experience was amazing. Samantha walked me through the entire process, she was super responsive and jumped on calls up explain everything to me. Made the experience just so much easier
Dave Michaud did an amazing job throughout the entire home buying process helping me along the way with any questions I had and helping me to get everything I needed for my home purchase. Would recommend to anyone.
Zach, David Megan and Shelby were amazing!! They were very thorough explaining the process and answered any questions we had. I appreciate Zach and David so much for keeping my husband and in the loop on the process. Megan was on top of any request we had including providing resources for our utilities and Shelby did a fantastic job setting us up with our home insurance!!
David and his team did a phenomenal job. They made the process easy for me and I was able to close on a home in a timely manner.
Thank you Veterans United. The team I had are the best in the business. Tim our financial advisor thank you for helping us get our finances together., Matt for being such a positive figure helping us get closing on track, Misty, for all the help with connecting us with the best agent and for all the restaurant tips.
We love the Italian place Misty recommended,
and finally Jeff the best fit for us and the greatest agent. Veterans United thank you.
It was a frustrating at some points, but Rebecca and her team kept us going with plenty of encouragement that we needed. They were all amazing to work with .
I’m an old guy that doesn’t really understand banker talk. I also have a combat related brain injury. Trevor was more than patient. He walked me through every step no matter how many times I needed it repeated or broken down more simple. He never let anything proceed until I thoroughly understood each step or change. He is a true professional and would recommend his services to anyone that needs help navigating the complicated home buying process.
Huge shout out to Denielle! Getting to work with her through our entire home buying processes was such a pleasure and a relief. Buying a home from out of state and having to do everything remotely could have easily become a nightmare and overwhelming at any moment. Thanks to Danielle and her team for making it a seamless and honestly enjoyable processes. From day 1, she made herself very accessible and willing to assist with any questions we had (trust me, we had A LOT). She really did make us feel like we were her top priority throughout the entire process. She is extremely knowledgeable, professional, and most importantly to us, she is very personable. She truly made us feel like we were part of the Veterans United family. I would absolutely recommend her to anyone looking into buying a home and would gladly work with her again for any future home buying needs!
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Great experience with Veterans United! Communication was excellent throughout the entire process, and everything was handled quickly and professionally. Fast, friendly service and a smooth experience from start to finish. Highly recommend!
Great team
Great service and exceptional customer service! Aaron Brooks was an amazing loan officer! His expertise and professionalism were top notch. Many thanks to Veterans United for hiring such a wonderful team with excellent customer service. He made this process easy!
Cole was timely, efficient, professional, and knowledgable. He took the time to answer every question I had to the best of his ability/knowledge and was patient with me despite my many questions/lack of knowledge. I would 100% recommend Cole to my own family and friends.
This was my second time purchasing a home with Veterans United and as the first, the whole process was seamless, quick, and easy. My whole team was supportive from the start to the very end. They were communicative and answered all of my questions in a timely manner. I really appreciate VU and thank them for securing our home.
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Cameron, Blair, and Adrienne were so easy to work with! They answered any questions or concerns I had very quickly and made the entire process so quick and easy!
Everyone was so helpful. It was a smooth process. Thank you so much.
We were afraid to get a veterans home loan because of everything we heard. We are very happy we decided to find out for ourselves. They do make the process as painless as possible, there are not as many restrictions as we thought, they just want to make sure your home is safe for you and your family. We feel extremely lucky to have found them, with their help our 13 year dream is finally coming true. Veterans United went above and beyond for us in securing our 1st Home. We are so happy to move from Maine to this beautiful house in Southern Virginia. Veterans United made our dream a reality.
My whole team Meghan,Desi,Carter and Sharon did a amazing job I would highly recommend this team to anyone
Unfortunately there are to many things that went wrong for me to type them all out. In the end I would not recommend and nor will I choose to use Veterans United again in the future.
Response from Veterans United
Hi Shaun,
I’m sorry to hear there were so many frustrations throughout your experience that you wouldn’t recommend Veterans United or consider us in the future. I’d appreciate the opportunity to better understand where things went wrong. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
This was the best experience I could’ve ever dreamed for the team was on top of everything keeping us in the loop and making sure nothing fell through the cracks the attention to detail. The due diligence of the team is so amazing. I don’t have words that can encompass my gratitude and my satisfaction level. Thank you so much for being the ultimate professionals that you are 10 out of 10.
