Veterans United provided exceptional service throughout our home-buying process. After another lender dropped the ball and demonstrated a lack of familiarity with our particular needs, we found ourselves at risk of losing the home we were trying to purchase.Fortunately, Nick and his team stepped in and immediately took ownership of the situation. Their professionalism, expertise, responsiveness, and sense of urgency were remarkable. What seemed nearly impossible was accomplished in a matter of days, and they successfully guided us across the finish line.The level of customer service we received was nothing short of outstanding. Nick and his team not only saved the transaction but also restored our confidence during an incredibly stressful time. We are deeply grateful for their hard work, dedication, and commitment to serving veterans and their families. We would wholeheartedly recommend Veterans United to anyone seeking a knowledgeable, dependable, and results-driven mortgage team
Doug was extremely helpful, his entire team was always reachable with you every step of the way. Doug was knowledgeable, friendly, and right to the point. This is the second time I have used him, I would highly recommend him and his team to anyone.
Tommy, Shannon, and the entire team were amazing for the entire journey. I knew very little about buying a home but they helped me understand every step along the way. I absolutely loved working with them and will absolutely recommend them to any veteran!
This was the most seamless loan process I have ever gone through. My loan team delivered on time. Word of advice: complete your To-Do’s as soon as they hit your inbox. This is where you have the most control during this process. Bill Bales, his team, Kat in Client Advocate ...everyone was phenomenal and very professional! I wish I could leave them a 10 star and give them all a virtual hug!!!!
Great organization, very helpful and will work with you and for you
Since the beginning, Ryan was in contact and guiding us to the whole process. They are a great team and very good at working with people! Thanks Ryan and Team for making this transaction as smooth as possible.
It would be a 10 if not for the high fees.
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Jodi and team were great even my old Loan officer Suzie chipped in when she didn’t need too.
Being in the Air Force our adult life we never considered buying a house due to moving every 3 years. After I retired we were still in the renting mindset. Veterans United made the process to buy very easy and we decided to buy. Welcome to our new home.
Dean and Hope helped us so much with everything!
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Tim and his team worked very hard to make a first time home buyer. He is very knowledgeable. They went the extra mile to save me money and make this experience smooth and easy.
Super easy to use, I've already recommended it to multiple other service members.
As a Veteran, I see no reason why anyone who has served would not take advantage of Veterans United! We were treated so well by the entire team! They even took our worried calls on the weekend lol. Home buying is always stressful but the team headed by Ryan was an absolute pleasure to work with and went above and beyond and were always honest and upfront with any information be it good or bad. I would definitely recommend them to anyone that is eligible!!
Super easy and great experience. Ben/Brittany and the VU team were a pleasure to work with and made the entire process less stressful!
My personal advice: I had shopped around for a lender for a minute until I decide to go with Veterans United. I am very happy with the choice I made, you will be too. "Thank you, Mr. Kaplan"! Josh and his entire team were Great though out the process. They always kept me informed step by step and always had great follow-up. Thank you again.
Easy to work with and explained very thing.
