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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
466,344 reviews
754 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 466,344 unfiltered reviews

Starting on Page 186 of 15,545. Return to Page 1

5 out of 5 Stars

This is the 3rd time we have used VU for homebuying or refinancing and everytime has been a great experience. The team guides you through the process and keeps things on track and going smoothly.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

Lindsey and her whole team have been phenomenal with helping me with this home buying experience. I highly recommend her. She is very kind and answered all my questions and all my calls. I never thought it would be possible for me to buy a home. They told me what I needed to do and I was skeptical on fixing my credit. I listened to their advice and it worked. I highly recommend them and I will definitely work with them if I ever decided to purchase another home in the future. THANK YOU TO THE WHOLE TEAM THAT WAS ASSIGNED TO ME!!!

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Mickey Sires

Loan Officer: Mickey Sires

NMLS# 2365616

5 out of 5 Stars
Photo submission from Patrick B.

Being in the Air Force our adult life we never considered buying a house due to moving every 3 years. After I retired we were still in the renting mindset. Veterans United made the process to buy very easy and we decided to buy. Welcome to our new home.

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars

Jeremy and his team made the entire home buying process very easy. A lot of things go into it but I never felt “lost” in the process

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars

Jeff’s customer service was phenomenal! He was very communicative about the process for acquiring my loan and patiently answered all of my questions. I’m really grateful for how great he made this experience for me as I purchased my first home.

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars

Veterans United was very thorough about the process. Jake was responsive to texts, emails and calls with any questions. I also lined the checklist through the app the keep everything organized and on track.

headshot image of Jake Ferguson

Senior Loan Officer: Jake Ferguson

NMLS# 1993204

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5 out of 5 Stars

The entire VU team is amazing! They make the process easy to understand and guide you through every step. Everyone is friendly, professional and very quick to respond. We had the best experience working with VU and would happily recommend Alex Horn and his team.

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars

I just like to say that everyone that worked with me or that I worked with when above and beyond and I am greatly thankful to all of you very much appreciated

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

Kris was awesome and a great help throughout this process.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Photo submission from Kenneth M.

My personal advice: I had shopped around for a lender for a minute until I decide to go with Veterans United. I am very happy with the choice I made, you will be too. "Thank you, Mr. Kaplan"! Josh and his entire team were Great though out the process. They always kept me informed step by step and always had great follow-up. Thank you again.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars

Thank you Veterans United for helping us achieve homeownership and shaping the path for our veterans and military families. Wes D, you and your team are best!

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

I was so nervous going into this process. Veterans United as a whole worked diligently to make it it a smoothed as possible. They assigned me a realtor and I had my own in mind but Mrs Sterling was all that I could as for and more. She paid attention and studied me and caught on very quickly to the things I liked and dislike. Your realtor is a major major factor in this process. I would highly recommend this entire team. Bobby I thank you again and again for your patience and open availability. Veterans United 10000/10 definitely the way to go. I love my new home.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

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5 out of 5 Stars

Taylor is your best loan officer by far. Anyone who says otherwise is kidding themselves.

headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars

Absolutely amazing lender. Professional, fast and genuinely committed to making the process stress-free. Communication, care and attention to detail made this the best lending experience I ever had.

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

4.5 out of 5 Stars
Photo submission from Michelle M.

Wow, where do I begin? Veterans United and my team of Adam, Amanda, Rich, and Shannon are all Rock Stars! I began my journey to homeownership without a clue, luckily these guys and gals were there every steps of the way. From outstanding customer service to personable interactions and did I mention they have streamlined their process, so you have your own portal that allows you to track the process/progression of your loan? Well, they do, and it's great. Veterans United doesn't just get you pre-approved and tell you to do ABC, they have videos, and articles that further explain each step of the process, detailing what to expect, why this step is necessary what the next step is. Simply put, they bring their a game every time.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

My experience with veterans united was a great one Seth has been working with me for a few years and I appreciate his professionalism and patience because I was a picky buyer but we crossed the finish line . He kept the lines of communication open, if I texted or called he responded quickly.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars

The ENTIRE team was amazing from start to finish!

headshot image of Eric Voss

Loan Officer: Eric Voss

NMLS# 2770519

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

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