Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
468,615 reviews
598 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 468,615 unfiltered reviews

Starting on Page 186 of 15,621. Return to Page 1

5 out of 5 Stars
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

I was very impressed with the way things were handled and done. They are very thorough. Get things done quickly explain things so it’s very easy to understand and I think they took excellent. Excellent care of us. Help me find electric companies, Internet, rubbish removal car insurance house insurance so they went above and beyond and I was very very impressed with them and I was very skeptical in the beginning so they definitely want me over and I can’t thank Dean enough. He’s an awesome awesome at his job.

headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

5 out of 5 Stars
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

4 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars

Fast efficient and punctual. 10 or 10 I would recommend!

headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Photo submission from Wanda S.

This was the most seamless loan process I have ever gone through. My loan team delivered on time. Word of advice: complete your To-Do’s as soon as they hit your inbox. This is where you have the most control during this process. Bill Bales, his team, Kat in Client Advocate ...everyone was phenomenal and very professional! I wish I could leave them a 10 star and give them all a virtual hug!!!!

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars

Brice and Cole are one heck of a team. Exceeded expectations.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars

The entire team was exceptional! Very proactive with communication, kind, informative and always there for support and information whether text, email, or phone. This is the first homebuying experience I've had that felt like the Team was working together, in sync, and their priority is supporting the customer. I can't recommend Katie and the Veteran's United Team enough! As a small business owner; this is the gold star model for how the experience should go for veterans buying a home.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Start to finish Phil and team made the process run smoothly. Always able to get assistance when needed and was always made aware of information they required to keep the process running smoothly.

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

Ready to see for yourself?

Experience first-hand why 373,741 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

in al my home purchases, more than 5, this was the best experience i have ever had, everything was flawless. i kept waiting on the other shoe to drop, and it never did!I truly cannot say enough god things about Debbi and her team, they were on top of everything, if and when i did call, it was never rushed, and they acted like i was the only client they had....Spectacular...

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars

The best customer service I have received.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

Steven Erickson was phenomenal from the very first day!!!

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
headshot image of Bryce Cullins

Loan Officer: Bryce Cullins

NMLS# 2679091

5 out of 5 Stars
Photo submission from Patrick B.

Being in the Air Force our adult life we never considered buying a house due to moving every 3 years. After I retired we were still in the renting mindset. Veterans United made the process to buy very easy and we decided to buy. Welcome to our new home.

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

Brice has been a great help to us through all the steps. We are thankful for his knowledge and expertise.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

Ready to see for yourself?

Experience first-hand why 373,741 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

I think this process was made easy process for the veteran. They’re trying to buy a home.

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Photo submission from Kenneth M.

My personal advice: I had shopped around for a lender for a minute until I decide to go with Veterans United. I am very happy with the choice I made, you will be too. "Thank you, Mr. Kaplan"! Josh and his entire team were Great though out the process. They always kept me informed step by step and always had great follow-up. Thank you again.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars

The folks at Veterans United made the entire process extremely easy, and stress-free. They were extremely helpful, very patient with answering questions. All in all this was an excellent experience, and I'm awful glad I went with these guys!Joseph H Benson
US Army vet.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars

I would recommend Veterans United in a heartbeat. They are professional, friendly and knowledgeable. We would never use anyone else and highly reccomend them. On a personal i think the team we had was awesome!

headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Start Here: 0% Down VA Home Loans
3,845 Veterans started their online quote today.