Krystal kept us updated every step of our purchase. Keeping us informed was what we wanted and she succeeded in that.
Veterans united as a whole made my first time buying a home very smooth.
My experience working with Veterans United was a super easy process. I was nervous at first, because I was thinking that I’m a young 30 year old, that wouldn’t even know where to go or what to do when it comes to purchasing a home. Veterans United made it very easy, they guide me step by step throughout the entire process. If I didn’t know something or wasn’t clear with anything I bumped into, I would ask and they had the resources and tools to help. All you have to do is make a call and they are there to help! Thanks a lot team you are all awesome!
Everyone was easy to work with they made the loan process very easy. And the biggest thing they help me get my dream home thank you everyone thank you
Willing to accept data I could obtain. Made changes as needed without too many hoops.
Respectful - I used this lender before and it was easy to be loyal and use them again!
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Everyone on the team was wonderful.
I felt that she cared about my needs as a first time home buyer. She answered all of my questions and made sure I understood the process.
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We had our original lender fall through just a week before closing. We had previously gotten pre-approved through VU, so my realtor suggested reaching out to them again as a last-ditch effort. We worked with Don Smith's team, and they were outstanding! They even price-matched the previous lender's interest rate with no out-of-pocket costs to us. They were able to close our manufactured home in just 16 days! They were professional, easy to get a hold of, communicated well, and just fast overall. They took each new hurdle in stride and really fought for us. When it comes to Don's team, I would choose to work with them time and time again. Without them, we wouldn't have our house now.
VU was patient with me during my undecided era - and once I was ready, They made it a breeze! Everyone kept in touch and communicated well, it felt like I was working with friends.
Many thanks to our very special loan team for all you’ve done to make this an enjoyable experience. We are delighted with our new home and thank you for helping to make it happen. Also, Bella loves her new toys and treats.
Highly recommend it to Veterans or active duty personnel! Great service who really looks out for you. Not just loan services, but also insurance quotes, and realtor recommendations with incentives. Hard to find organizations that really are working for the customer and in this particular case, the service member. Thank you to Cindy Tolster and Veterans United for your help, support, and professionalism throughout this major life event.
