Everyone with Veterans United was so absolutely amazing to work with. They made things so painless and answered any questions that we had and were right there every step of the way to help with our first home purchase. Ryan, thank you so much for an outstanding job as our loan officer and thank you to the entire team at veterans united. We are so excited about our new dream home!
This entire team has made buying home feel enjoyable.
I am very pleased and happy that Veterans United Home loan help me get home. I feel very blessed! Thank you so much Veterans United Home loan for being there for me.
This was the most seamless loan process I have ever gone through. My loan team delivered on time. Word of advice: complete your To-Do’s as soon as they hit your inbox. This is where you have the most control during this process. Bill Bales, his team, Kat in Client Advocate ...everyone was phenomenal and very professional! I wish I could leave them a 10 star and give them all a virtual hug!!!!
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Veteran’s United paved the way for our growing family to finally find and support our home!
It was a very easy, to the point process. They streamlined everything and connected us to everybody we needed to be in touch with to get the sale done.
I appreciated all the support from the entire team both before my purchase and after as well.
Being in the Air Force our adult life we never considered buying a house due to moving every 3 years. After I retired we were still in the renting mindset. Veterans United made the process to buy very easy and we decided to buy. Welcome to our new home.
Wonderful service - best loan team we’ve worked with!
We had an absolutely outstanding experience with Veterans United Home Loans from start to finish. As first-time homebuyers, we expected the process to be stressful and confusing, but they made everything smooth, fast, and incredibly organized.The communication was top-notch the entire way through. We always had someone available to answer questions, explain the next steps, and keep us updated. It never felt like we were left wondering what was going on. Every person we worked with was professional, responsive, and genuinely cared about helping us succeed.What impressed us most was how efficiently they handled everything. Not only did they keep the process moving, they actually got us to closing THREE WEEKS EARLY. That kind of dedication and teamwork is hard to find.If you’re looking for a lender that communicates well, works quickly, and truly supports veterans and homebuyers throughout the entire process, we cannot recommend Veterans United highly enough. They exceeded every expectation we had.
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Made process easier than any service member or vet would have thought off.
My personal advice: I had shopped around for a lender for a minute until I decide to go with Veterans United. I am very happy with the choice I made, you will be too. "Thank you, Mr. Kaplan"! Josh and his entire team were Great though out the process. They always kept me informed step by step and always had great follow-up. Thank you again.
The process could not been any easier
Vince was great. He single-handedly kept this deal alive.
Response from Veterans United
Hey Jerri,
Thank you for sharing this. I’m so glad to hear Vince made such a positive impact throughout your homebuying experience. Having someone dependable, responsive, and committed to helping you through the process can make all the difference, and I’ll be sure your kind words are shared with him and the team.
If there was anything we could have done to make your experience better, I’d appreciate the chance to learn more. You can reach me directly at 1-800-212-5200 or ClientAdvocate@vu.com. Our Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages received after hours are typically returned the next business day.
Congratulations on your home, and thank you again for choosing Veterans United.
Sincerely,
Claire S., Client Relations Manager
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