Michelle Westbrook and the team at Veterans United made the purchase of my new home seamless. They handled all steps of the process quickly, communicated well, and ensured that I understood everything along the way. They went above and beyond to make sure I was well taken care of throughout the entire process of purchasing a home.
Great team... Good experience overall it took me a month to close everything went smooth a fast.. love veterans united..will recommend it to friends and families...
Jennifer and Sarah were absolutely incredible. They turned what appeared to be Dunkirk feeling and true uncertainty going from a construction loan to a permanent mortgage into a seamless process. Very responsive, open and honest. Best thing I appreciated was their ability to find answers to due out and questions they were unable to answer immediately instead of giving a fluff answer. They knew who to reach out to and where I needed to go to get it done. Great job on a short notice and quick turnaround within 30 days.
Paul and Derick worked very hard to get my loan process. They were an excellent to work with. They made the process pleasant. I highly recommend Veterans United.
My wife and I are extremely satisfied and grateful to every Veterans United team member. They have made our dream of becoming homeowners true in the most pleasant way possible. Every team member carried out their duties with the utmost professionalism and also made us feel very comfortable throughout the whole process. Regarding the home buying process, it was very interactive and easy to accomplish my tasks online. Team members were constantly in communication with us letting us know what steps were to follow throughout the process even late into the evening. We felt like all team members truly celebrated our dream with us and that means the world. Keep doing what ya'll do and continue to help veterans and their families. There was not a section to comment on Tiffany's performance so I will place it here. Tiffany did an excellent job since the first day she contacted me. Very friendly and professional team member with a go get em attitude. Tiffany quarterbacked the whole process flawlessly and the end goal was a total success. We really enjoyed the call she made us end of her day telling us we were clear to close, what an excitement. God bless Tiffany for all her hard work.
Matt and the team overall were beyond knowledgeable in terms of helping me decide If refinancing was the best option for me during this time. I was able to save a significant amount of money thanks to the team. I literally refer to them as the Dream Team.. would highly recommend anyone who is a veteran go through Matt, though I know that everyone isn’t as lucky I sure am blessed to have been one of many who can have such a smooth process.
The team were very helpful and attentive.
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ADAM,Randel,LUPE
I would strongly recommend Veteran United to my family and friends. I would definitely use them again if I refinance.
If you want good communication, Veterans United representatives who truly act as your advocates, and on-time delivery, Veterans United is the lender of choice. I've always believed in the cliche, Do what you say and say what you do. Veterans United lives and breathes it every day. I am very thankful for the opportunity of homeownership. Admittedly a few years ago, I never thought I would be in this position and Veterans United made it happen. Thank you. I’d like to thank Megan and Michael for helping me achieve homeownership again after 15 years of renting. I love my new home and the mortgage payment is less than the current rent I was paying. Excellent communication and Megan was truly an advocate through the process. Hats off to the team at Veterans United Home Loans. I will never look at my service as an individual accomplishment. I was successful because of those around me. So for everyone I encountered in the Air Force, thank you for making this home possible.
On point with everything that was needed !
Outstanding !!!
Everyone I worked with was incredibly kind and caring - the whole process was so easy and straight forward. Originally, we were fairly intimidated but Veterans United made it so easy.
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Fast with no major issues.
I didn’t realize how much was involved with a VA loan. If it wasn’t for Gwyen Creel I would have dropped the whole loan process! But she kept encouraging me and finally got it DONE 😊 Thanks Gwyen 👍
Bobby helped us purchase our townhome. Everything went very smoothly. He then helped us refinance 8 months later for a lower interest rate which saved us almost $200 a month.
After a long struggle figuring out what job to take and where to live, we finally made our way to Tennessee. We said no to many and found the right home for us, our fur babies, and our plants. It’s an acre with a pool and a fenced-in backyard. Happiness was found with the help from our realtor and VETERANS UNITED!
The whole Veterans United team that I was assigned to consisted of my loan officer Wesley Earl, my loan specialist Wade Howser, and my loan coordinator Rachel Lenz. The team was amazing at every step. My journey started with Wade who has worked with me checking up on me for almost a year until I was able to get a property under contract. Once that took off, Wesley took rein and progressed me forward along with Rachel making sure the title company, the insurance company, and any other issue was taken care of right up to and even after closing. The great thing is, they informed me that I can contact them anytime for assistance even afterwards. Truly an amazing experience for me. If I had to do this again in the future, I would definitely not hesitate to work with them again at Veterans United.Very Respectfully,Phong (Bruce) Ngo
Corey was great, answered every question throughout the whole process.
