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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,169 reviews
931 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,169 unfiltered reviews

Starting on Page 186 of 15,506. Return to Page 1

5 out of 5 Stars

You all were excellent. I couldn’t have asked for a better team in taking this next big step in our life. Thank you for everything. I wouldn’t go anywhere else. VU is the only place I will go for any future home loans. Thank you for making the process so easy. Thank you for believing in us and supporting us.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Patient, professional, knowledgeable and went above and beyond duty. Dealt with a difficult buyer and came through. Thank you!

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Photo submission from Kenneth M.

My personal advice: I had shopped around for a lender for a minute until I decide to go with Veterans United. I am very happy with the choice I made, you will be too. "Thank you, Mr. Kaplan"! Josh and his entire team were Great though out the process. They always kept me informed step by step and always had great follow-up. Thank you again.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars

They have a fantastic team, very professional, personable, and flexible. I will be using them again for any of my home buying needs and consult them if I need any advice or guidance.

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

4 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

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5 out of 5 Stars

Great job

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

Another great job! Communication was excellent.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

The process was seamless

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

4 out of 5 Stars
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

4 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Photo submission from Omar D.

Thanks to Bill Musick and his team, I was able to purchase my Dream home in GA. I closed in July and haven’t stop smiling since. Bill and the team made my process super smooth and answered all questions and concerns quickly and thoroughly.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars

Stephen Erickson was an excellent mortgage officer to work with. We’ve worked with him for about three years, and throughout that time he’s been incredibly helpful in answering all of our questions. He was also very patient as we searched for our dream home. Overall, he was fantastic and a pleasure to work with.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars

Mike Smith is my go-to guy. Have used him a couple of times with great results. Excellent communication.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

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Experience first-hand why 370,804 homeowners give us a perfect score!

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5 out of 5 Stars

Austin Butler was awesome and very patient!
Tayla Breeden always went above and beyond to make a smooth process! Tayla I really appreciate all your hard work, you are fantastic!
Deb Kelly was focused on getting us exactly what we wanted on a home purchase. They are all shining examples of customer service at its best! It is the dream team of experts, thank you all !!!

headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars

We felt that every aspect and detail concerning the purchase of our home was being handled by highly competent professionals who were almost as close as family. I have never seen or heard of such attentive service by any entity that I have worked with before.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

4.5 out of 5 Stars
Photo submission from Michelle M.

Wow, where do I begin? Veterans United and my team of Adam, Amanda, Rich, and Shannon are all Rock Stars! I began my journey to homeownership without a clue, luckily these guys and gals were there every steps of the way. From outstanding customer service to personable interactions and did I mention they have streamlined their process, so you have your own portal that allows you to track the process/progression of your loan? Well, they do, and it's great. Veterans United doesn't just get you pre-approved and tell you to do ABC, they have videos, and articles that further explain each step of the process, detailing what to expect, why this step is necessary what the next step is. Simply put, they bring their a game every time.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Trip Klaus

Loan Officer: Trip Klaus

NMLS# 1997201

5 out of 5 Stars

I couldn’t have been any more happy with my home buying experience with Juliana & her team. I was so lost when I first started looking at homes since this is my first home, but with their help, I feel like I learned so much in the process & never once did I feel like my voice wasn’t heard since any questions I had were answered immediately. I don’t know when I plan to buy my second home, but I already know who I’m to call when I do!

headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars

Zack and his team made it extremely easy!!

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

4.5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

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