This is the second time I used Veterans United to buy a house and it was the best decision I made...twice. The whole team was helpful, communication was amazing, and the whole process was stress free. Thank you, Veterans, United for taking the stress out of home Buying.
My experience was uneventful, which is just the way I like for things to be in my life. I felt good & secure the whole way through the process. Have not a thing bad to say.
Response from Veterans United
Hi Angela,
Thanks for taking the time to share this. I’m really glad to hear the process felt steady and that you felt good and secure throughout. That’s exactly what we hope for.
If there’s anything more you’d like to share or clarify about your experience, our Client Advocate team is always happy to listen. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S.
Client Relations Manager
Highly recommended nobody else is going to care the way they do, the entire team works for you and everything go smoothly
I was in a very bad place and did not know where to go or what to do. I saw an advertisement about the Veterans United homeowner program and decided to take a chance. I was greeted by Rusty Burney and this guy was amazing. He helped me through the whole process, even when I was tired of my to-do list his encouragement helps me get through. I am now a proud veteran homeowner. His team was absolutely awesome as well, what a team!!!. Thank you so very much
Dalton was absolutely amazing! Made it so simple for me. Thank you!
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Right away Veterans United put me at ease. They made sure that their team got familiar with me as a client. Videos was made available to view and a 'To Do List's was put in place. Every day a team associate checked to see if I was on task with understanding the information that I was to provide and when necessary they stepped in to assist.
This is the second time I’ve used Veterans United Home Loans and must say they go above and beyond to help you every step of the way, and even after.
The team was responsive and had answers to all my questions. Very friendly service.
Great team... Good experience overall it took me a month to close everything went smooth a fast.. love veterans united..will recommend it to friends and families...
Dustin and the team were exceptional even through the difficult parts of the process
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Craig, is a professional individual that knows how to treat a person, he takes it personal at the same time taking care of his company, if I ever buy another property, its with Craig
I have already recommended the company to my brother who is also a veteran. I do not think the process would have went as smooth as it did of not for the team I was assigned.
If you want good communication, Veterans United representatives who truly act as your advocates, and on-time delivery, Veterans United is the lender of choice. I've always believed in the cliche, Do what you say and say what you do. Veterans United lives and breathes it every day. I am very thankful for the opportunity of homeownership. Admittedly a few years ago, I never thought I would be in this position and Veterans United made it happen. Thank you. I’d like to thank Megan and Michael for helping me achieve homeownership again after 15 years of renting. I love my new home and the mortgage payment is less than the current rent I was paying. Excellent communication and Megan was truly an advocate through the process. Hats off to the team at Veterans United Home Loans. I will never look at my service as an individual accomplishment. I was successful because of those around me. So for everyone I encountered in the Air Force, thank you for making this home possible.
once again VU was great but not so much the title company. we were told our disbursement would be direct deposit. we gave them that info then find out it was mailed . as I work for the USPS that is 4 to 5 days when everything is working right. since we had two truck break downs we will be lucky to get the check by the 13th or 14th. now I know they had no control over that but still. let them know we won't use them again.
The process was simple and efficient. My team provided excellent help and understanding. They were quick to respond to any question or concern I had.
Niesha and Nick were very helpful the WHOLE process. They are the definition of it takes a village! I’m truly appreciative they made this process easier! Super informative and was very consistent with communication.
