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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
473,278 reviews
646 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 473,278 unfiltered reviews

Starting on Page 187 of 15,776. Return to Page 1

5 out of 5 Stars

Derek , Dika Shana and Neva are Awesome !!!!!!! Also the rest of the crew helpled me so much .

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Tanner Baldwin

Loan Officer: Tanner Baldwin

NMLS# 2708114

5 out of 5 Stars

These guys were incredible. Sam and his coworkers were very helpful.

headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Photo submission from Thomas S.

With the help of Veterans United, I purchased my retirement home in New Smyrna Beach, Florida. Time for the Beach Life. A big thank you to everyone involved with my purchase.

headshot image of Nyk Farris

Loan Officer: Nyk Farris

NMLS# 1627933

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

4.5 out of 5 Stars
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

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5 out of 5 Stars
headshot image of Phillip Kast

Loan Officer: Phillip Kast

NMLS# 2738304

5 out of 5 Stars

The process is painful due to the required documents.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars

My whole VU team was amazing! The process went so smoothly! Thank you all so much for your hard-work!

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Photo submission from Michelle M.

Initially, when I started this process, I was scared to death. I had never owned or purchased a home before and the responsibilities that come with homeownership had me wondering if I could do it. After speaking with Veterans United, they help ease my worries. Anytime I had a question, I could call Chris and it didn't matter what time it was. My experience was great.

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

Ryan and his team are beyond phenomenal! How they were able to help me and my wife in every way was such a blessing. On top of that, to me, it seemed like Ryan and his team were working 24/7, nonstop to help us get our home. Through long nights, weekends, and early mornings they truly are a hard working team that helped us get our beautiful home! Their team truly is one of a kind and they WILL get results for anyone. Ryan, Joshua, Dustin, Claudia, Anthony hats off/ kudos to you all! I would a million percent recommend them to the whole world!Thank you from the bottom of our hearts
- Daniel & Brittany

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

They made the process much easier than we expected! Always kept us informed of what’s happening now and the next. Very efficient!

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

I was kept informed, and they handled it, including a very aggressive time requirement.

headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

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Experience first-hand why 377,721 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

4.5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars

Madison made the home buying experience so simple.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars

Veterans United made the home buying process incredibly smooth and stress-free, exceeding all our expectations.
Jordan was fantastic—he walked us through every step, patiently explaining everything and making sure we understood all our options.
Communication was excellent; we always felt informed and confident about what was happening.
The entire team was supportive, responsive, and genuinely dedicated to helping us achieve our dream of homeownership.
We couldn’t be happier with Veterans United’s professionalism, expertise, and outstanding customer service—highly recommended!

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars
Photo submission from Donald B.

They went out of their way to make a stressful situation stress-free. This is great for someone who deals with anxiety issues like me. It only took 30 days to close on my future home. I would recommend Anne Kuster if you're looking for a great loan specialist.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

Jacob and his team were amazing from day 1. I was so nervous about the whole home buying experience but they all made it so easy and explained everything in great detail. What an amazing team !

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

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