The process was easy and everything was explained in detail.
The team really helped me and helped with any issues that were raised. Solving the issues and helping my anxiety.
I had the best experience throughout; this my second home (sold my first) and the difference is night and day. I absolutely recommend Veterans United, can't beat the rate either. The entire Veterans United team is so professional in what they do, I am so grateful I chose Veterans United to establish my goal of owning a permanent home to live in! Best decision I have made in a long time, thank you Veterans United!
Everything was so smooth, quick .
The customer service was great, making the process efficient and enjoyable.
Underwriters should request documents ahead of time and not at the last minute
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I cannot say enough good things about Veterans United. Amanda Dusenberry and her team (Dylan, Scott, and the rest of the crew) were absolutely outstanding through the entire process. Their communication was top-tier—quick responses, clear explanations, and constant support. They were not only professional but genuinely kind and personable, which made a huge difference in what can normally be a stressful experience.The online portal deserves special recognition too—hands down the easiest, most convenient way to stay on top of everything. It kept the process organized, transparent, and stress-free from start to finish.This was the smoothest and best home buying experience I’ve ever had, and it’s entirely because of the level of care and customer service this team provides. If you're on the fence, don’t be—Veterans United is the real deal.
Even though it is a long-drawn-out proposal until closing is complete, don't get frustrated. Veterans United keeps you informed about where everything is at and answers any questions you may have. Highly recommended. Very pleased with United Veterans and the home I was able to purchase in my retirement
I am writing this letter with sincere appreciation and enthusiasm to share my experience with Veterans United and, in particular, my loan officer, Blake Weisenfelder. From beginning to end, my home loan process was handled with excellence, professionalism, and genuine care.Overall, my experience with Veterans United was nothing short of outstanding. I would rate the service a full 10 out of 10. The entire team made what could have been a stressful process feel smooth, organized, and reassuring. Every step was clearly explained, communication was consistent, and I always felt supported and respected as a Veteran. Veterans United truly lives up to its mission of serving those who have served.I would absolutely recommend Veterans United to friends, family, and fellow Veterans without hesitation. This organization sets the standard for how Veteran home financing should be done, and I am grateful for the trust and confidence they inspired throughout this journey.I also want to specifically recognize my loan officer, Blake Weisenfelder, who was truly exceptional. Blake deserves a 10 out of 10 for his performance. His knowledge, responsiveness, patience, and attention to detail were remarkable. He consistently went above and beyond to ensure I understood every part of the process and felt confident moving forward. Blake was not only professional, but genuinely invested in my success, which made a meaningful difference.Because of Blake and the Veterans United team, this experience was positive, empowering, and memorable. I am extremely satisfied and thankful for the service I received, and I would not hesitate to work with them again in the future
Responsive and kept everyone up to date. Thank you
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Very professionals
The entire experience with Veterans United wasn't like a loan officer and loan specialist, it felt like friends helping each other. Look, for us veterans being genuine is huge. We can sniff it out when you aren't, and the entire team was rock solid genuine. I never had hesitation about anything. We finally did it! Thanks to Nick and Spencer for being there for us, they made buying in this crazy market a lot less stressful.
