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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,036 reviews
569 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,036 unfiltered reviews

Starting on Page 190 of 14,935. Return to Page 1

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Scott Ratliff

Senior Production Manager: Scott Ratliff

NMLS# 976418

5 out of 5 Stars

Streamlined process and easy to enter documents into a data base.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Photo submission from Andy V.

Never ever EVER have I felt this well taken care of as a customer like I did with Veterans United. My loan specialist Terri and her team went above and beyond when accommodating me and my home buying needs. I love the ease of being able to just text them when I had a question and getting a response immediately instead of having to email or make calls back and forth. I have nothing but great things to say about Veterans United and my loan specialist. Thank you for being so great and taking off so much stress of the home buying process!

headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

4 out of 5 Stars

Was pretty good over all. Veterans insurance not so good. Was literally told that to get homeowners insurance I had to move my auto insurance too. Then when I informed the guy that I had already secured home owners insurance quotes and let him know how much my new premium would be, he said he could not beat that premium. I decided to let him check on auto insurance rates for me and he gave me the same monthly amount that I had already been quoted directly from progressive but wanted $150.00 more down to start the coverage that what I had been quoted directly from progressive. Between those two things I was left with a bad impression of Veterans United insurance. Everything else with Veterans United went great.

5 out of 5 Stars

I was provided with excellent help, and guidance.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Hello, let me just say. I had tried many times as a 100% connected veteran in the past to get qualified through other loan officers, without any luck. When I met Brandon, he made me feel confident, he made me feel immediately as though I could actually get qualified by just following what it is he tells me to do. For that reason, I followed his advice and now my wife and I are now in a home after years of trying to get qualified. Brandon, and his team are the best lender team I have ever come across. Always there when I had a question, never left me alone, they worked hard to give us the best loan possible. My wife and I are sincerely grateful for all they have done to make our dream come true. Andrew and Rachel Lopez.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
headshot image of Matthew Gandlmayr

Loan Officer: Matthew Gandlmayr

NMLS# 2486642

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5 out of 5 Stars

VU was very attentive, and got everything done in a expeditious manner. This is the second time I've used Veterans United

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Photo submission from Thomas A.

If you're looking to buy go VETERANS UNITED! They do what they can to make your dream come true! We closed in 33 days! Tim Spears was amazing, highly recommend him. The experience of buying a home through veterans United was fairly simple, and quick! I had the pleasure of working with Tim Spears! He was awesome at making sure we knew exactly what to do and how to do it. Also provided tons of info and have contacts for other people to reach out to! Very down-to-earth and awesome person!

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

4 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

In the past, we have had horrible experiences during our home buying process but not this time and it is all because of the Veteran's United Team including Scott and the very first representative that I spoke with. Unfortunately, I can't remember her name, but she and Scott are a dynamic team.

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

October 30, 2025Dear Miguel, Ashly, and the entire team,I want to express my sincere gratitude for the support I received in securing the home loan. The team's professionalism and commitment transformed what is often a complex process into a much simpler experience. The user-friendly online dashboard from Veterans United was an essential tool, enabling me to monitor my loan's progress and clearly understand the next steps.I am especially thankful to Ms. Ashley for her excellent recommendation of a local realtor, Ms. Castillo, for her persistence during the house-hunting phase. Additionally, I appreciated the thoughtful gesture from the Veterans United team that arrived yesterday on our front door, and finally grateful for Ms. Castillo's expert guidance throughout this significant journey.I will certainly recommend your services to anyone in my network seeking a home loan.Thank you once again.Sincerely,M. Johnson

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars

I can't say how much I appreciate the Veterans United team. They did an excellent job of keeping me updated and prepared for each step of process. Their efforts made for a very stress free home purchase.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

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Experience first-hand why 356,024 homeowners give us a perfect score!

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5 out of 5 Stars

a doctor said that foods that start with the letter "P" are typically good foods to feed a baby.I'm not a doctor but if You a looking for Professional, Pleasant Prompt People when purchasing a property, I definitely recommend The VA United Home Loan. Ask about Mr. Rich Paul and His Team. They Are Partners you are looking for.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

Worked with me to get the best out of my situation. Very knowledgeable and very professional.

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

4 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Photo submission from Angelo S.

The overall experience was awesome. From start to finish, I felt as if my loan was the only one being worked. From updates on the loan process to getting my insurances, the experience was A1.

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars

I had a super great team

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars

You guys did an awesome job.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

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