Answered all questions I had and if they ever missed a call, they called back within a reasonable time. Never lied to me and explained anything that I was unsure of.
My loan team busted their asses to get this done for us through situations most lenders would have quit.
Never ever EVER have I felt this well taken care of as a customer like I did with Veterans United. My loan specialist Terri and her team went above and beyond when accommodating me and my home buying needs. I love the ease of being able to just text them when I had a question and getting a response immediately instead of having to email or make calls back and forth. I have nothing but great things to say about Veterans United and my loan specialist. Thank you for being so great and taking off so much stress of the home buying process!
This buying experience, the team, has changed my way of life for buying a home permanently. I will never use any other organization again. Keep up the great work! This VU team is the epitome of what a team focused on their customer should look like, be like.
Great experience!
Everyone that worked with me to help me to purchase a new home for me and dog worked tirelessly to allow my dream of home ownership to become a reality, and I couldn't thank each and every one of them enough for their dedication to helping VETERANS!!!!
If you're looking to buy go VETERANS UNITED! They do what they can to make your dream come true! We closed in 33 days! Tim Spears was amazing, highly recommend him. The experience of buying a home through veterans United was fairly simple, and quick! I had the pleasure of working with Tim Spears! He was awesome at making sure we knew exactly what to do and how to do it. Also provided tons of info and have contacts for other people to reach out to! Very down-to-earth and awesome person!
Dustin was exceptional. I am very happy and would gladly recommend Veterans United. He exceeded my expectations in getting my home closed in the short time I needed. Thank you very much.
For a first-time homeowner Veterans United made this process easy and seamless, when I thought would be a stressful and complicated experience. They explained everything and walked me through every process, checked in on me and reminded me of what needed to get done in a timely manner. They even set me up with fun activities in my area and will assist with quotes for insurance, security and movers.
Jake Jack and supporting staff were absolutely great!
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They stuck with me for 2 and a half years while I was trying to get a title for my house and we finally got it and closed on the house thank you veterans united
Mark Manos was the BEST I could have dreamed of! He was always attentive and I’m a type of person that has a lot of questions and he was always just there for me answering and explaining things. He would check in along the way and always give me updates. I never really had a call to ask questions to find out if something had gone through or paperwork wise. He was also very patient. This was like a two year process where we were watching the numbers and making sure we record and saving our money and he never acted like I was a waste of time or that he was in it just for an ethical reasons. He’s definitely a good person inside and out.! And I am very much looking forward to doing business with him again.
The whole team was great to work with, if I could rate them higher then a ten most definitely they would be around 💯. Highly recommend Va Home Loans..
The Miller Family..
The overall experience was awesome. From start to finish, I felt as if my loan was the only one being worked. From updates on the loan process to getting my insurances, the experience was A1.
I was very happy with everyone that I worked with at Veterans United except for Landon. Landon had many troubles getting back with me about questions that I had during the process of buying a home. I would text and call and he would take days to respond, and then respond only after I spoke with my realtor about his complacency. Landon was also pushing hard to get the "closed sale" when I had explained several times that I would not close until the repairs were done.
Overall, I would still highly recommend Veterans United.
Nick, Shelby and all the crew are phenomenal...top notch, very informative and on time. I look forward to further business in the future with the team. Keep up the great work guys...
