Veterans United made the whole process easy! From the preapproval process right through the purchase. They connected us with an outstanding realtor and even helped with movers and utilities! Made the process a one stop shop!
Both Matt and Julie were absolutely amazing, from the very start to the very end. Their communication and professionalism were top tier! I HIGHLY recommend using them if it's possible to request the team working for you! They far surpassed my expectations!
My personal advice: I had shopped around for a lender for a minute until I decide to go with Veterans United. I am very happy with the choice I made, you will be too. "Thank you, Mr. Kaplan"! Josh and his entire team were Great though out the process. They always kept me informed step by step and always had great follow-up. Thank you again.
Working with veterans united was an incredible experience. As a first time home buyer and now a first time home owner the process was made very easy and fast. I am thankful to have worked with such an amazing team.
I think over all the service was really great it was easy and seamless my only thing to say would be more communication between officers and buyers I was left in the dark for the majority of this but besides that va united was amazing
Response from Veterans United
Hi Jay,
Thank you for sharing your experience. I'm glad to hear the process felt easy and seamless overall and that you had a great experience with Veterans United.
I also appreciate your feedback about communication. Buying a home is a big milestone, and I understand how important it is to stay informed throughout the process. Your comments help us identify opportunities to improve the experience for future borrowers.
Thank you again for choosing Veterans United, and congratulations on your new home!
Sincerely,
Claire S., Client Relations Manager
Rachel Gruber and her team are amazing people. Their care and dedication is unmatched. I appreciate the way they guided me through this stressful process. Rachel explained in detail all procedures and provided outstanding customer service. I love their “can do” attitude
Hanna Mohesky and Madison Steinkamp were an absolute pleasure to work with. They both were very helpful throughout the process. Both were quick to respond with any questions I had and kept me updated on the progress. I would highly recommend Veterans United.
It was a stressful process, nonetheless Corey got us on the right track and lower APR, he put in the work 🙏🏼🙏🏼
Wow, where do I begin? Veterans United and my team of Adam, Amanda, Rich, and Shannon are all Rock Stars! I began my journey to homeownership without a clue, luckily these guys and gals were there every steps of the way. From outstanding customer service to personable interactions and did I mention they have streamlined their process, so you have your own portal that allows you to track the process/progression of your loan? Well, they do, and it's great. Veterans United doesn't just get you pre-approved and tell you to do ABC, they have videos, and articles that further explain each step of the process, detailing what to expect, why this step is necessary what the next step is. Simply put, they bring their a game every time.
They were ahead of the game through the whole process.
Josie and her team were great! I’m a first-time buyer and the process was pretty smooth. They were communicative, quick to answer my questions and helped keep me at ease during a mildly stressful experience. The to-do list is an awesome feature! I was a little overwhelmed by how many people I was interacting with and unsure of who to contact for what at first. I maybe would have preferred a single contact, but more people also means more helping hands!
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Steve was absolutely amazing and a pleasure to work with! Easily would recommend him and veterans united to friends and family for future home loans.
Working with Aaron was an amazing experience from start to finish. He made the entire home loan process feel simple and stress free. His communication was always clear and timely, which gave me a lot of confidence every step of the way. Aaron was easy to work with, knowledgeable, and truly had my best interests in mind. I would absolutely recommend him to anyone looking for a reliable and professional lender.
Thanks to Bill Musick and his team, I was able to purchase my Dream home in GA. I closed in July and haven’t stop smiling since. Bill and the team made my process super smooth and answered all questions and concerns quickly and thoroughly.
EXCELLENT SERVICE
You and your team where and are excellent people at what you do for Veterans and their family. Thanks so much for how and what you all did for me and my wife. God bless and looking forward to the next steps ahead.
Daren and his team made an unbelievably stressful act seem more like a brisk walk in the park with them cheering you on throughout the process.
