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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,366

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
Would Recommend

Josh was awesome this process was not at all what i expected we were able to do this entire process in one month thanks to him so im super grateful!

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
Photo submission from Travis H.

Working with our loan officer, Moya, to secure our first home was smooth because Veterans United employees work tirelessly to lower barriers and make the home buying process fun! They set us up with a phenomenal real estate agent, Alissa, who gave us great advice and found a great home for us.

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

4.5 out of 5 Stars
Would Recommend

The Veterans United team were very helpful and thorough with helping me purchase my home for me and my family. My loan officer (Chance Mullins), was very honest and straightforward with me in all facets of my loan and home purchase.
I would definitely recommend Veterans United to any anyone looking to purchase a home, as they are very efficient in what they do.
Again. Big Thanks to the Veterans United Team!

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Matt did a great job at streamlining the refinance process! Highly recommend this agent to others!

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Veterans United made this whole process very transparent, and flexible with Timelines / To Do’s. I would highly recommend them to my peers.

headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars
Would Recommend

My experience had it's ups a m d downs. Times that felt like this would never happen but everyone here kept my hopes up and it finally paid off! 68 years old and my first house I've ever had and my team did that for me! Thanks to you all!

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend
Photo submission from Heinzwell R.

Veterans United has an easy way to apply for a loan and review all the information. The service is very fast. Thanks to Veterans United, our big dream of buying a new house came true. Nick Schuster and his team made the process easier and faster for us. He is a great Loan Officer......

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

The team that worked on my behalf guided me through the whole process. Interacting with my husband and I as a unit and not separate. Thanks to all who were involved and worked hard to get the funding for my new home. You all are greatly appreciated!

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

Veterans United is an amazing service. With the help I went from unable to preapproved and in a home within 6 months. The constant communications and coaching provided was helpful. The home buying process was seamless and my Loan Team made the process seem easy and not as burdensome as other lenders can.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

You guys are absolutely wonderful! This house is out 5-8 year plan currently. We are wanting to build a house next and we will definitely use Alberto with Veterans United.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend

I definite recommendation for anyone in the market! My #1 & #2 choice

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

Jeffrey and Erik were both exceptional in supporting our loan and mortgage process. Much appreciated for their dedication and professionalism!

headshot image of Jeff Gilkerson

Loan Officer: Jeff Gilkerson

NMLS# 2407793

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5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

I wanted to mention Jessica and Alex and so many others I can't remember at this time. I am an anxious person when I don't know people well, but your entire office has been so friendly and helpful and made everything easy for us. I didn't have that anxiety once I talked to each one of you. I either typed an email, texted or made a phone call without stress. That means so much to me. Thank you all for your help. We love our home. We'll definitely refer friends and family.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

I want to thank my entire loan team for doing such an amazing job from start to finish. They were on top of everything and were available at a moments notice. Thank you so much for the help that you provided me. Love you all.

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
Would Recommend
Photo submission from Jason W.

We really enjoyed all of the step-by-step process videos. This removed the stress associated with not knowing what to expect next. Thanks again for a very pleasant first-time experience. Our experience was exceptional! Our entire team of loan officers, concierge, and "behind the scenes" personnel made this first experience of purchasing a home very smooth and user-friendly. I would suggest going to the website and watching the video series to gain some perspective on what to expect from each step along the way. Veteran's United has made our family dream of relocating cross-country (from Tacoma, Washington to Ocala, Florida) to return to our pre-military service home come true. We could not be more satisfied!

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

4.5 out of 5 Stars
Would Recommend
headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars
Would Recommend

Easy and great communication, pleasant experience

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
Would Recommend

The whole process was great and the people were too.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

More Reviews

See all 424,366 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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