I cannot in good faith recommend Matt LaTorre if you’re a first time homebuyer. You really need to do your own independent research and not just trust one person will have your best interest in mind. I hope you use our experience as a cautionary tale. We got shammed on the interest rates. I highly recommend you shop around and don’t just go with veterans united. We were originally told we had great credit and we wouldn’t need to buy points. Our interest rate would be 5.99. We were excited and didn’t bother looking elsewhere for our mortgage. We thought they look out for veterans. Then 2 days later we put an offer on our house and we were told by Matt now our interest rate is 6.25 and we would have to pay for points to buy it down. So how was it lower 2 days prior and we were told we wouldn’t have to buy points. We felt trapped and deceived. When we saw rates go down we reached out to Matt and asked what it would be but we’re still told 6.25 or pay points. To make matters so much worse and absolutely soured our entire first time home buying experience we were told right as we had to lock in the final rate that it would be 6.35%. That’s far off from the 5.99% we were originally told. My wife couldn’t even sleep knowing how badly we got screwed over and it ruined our experience so much so we thought about throwing in the towel. It made us realize we will never use veterans united nor recommend it to anyone. We have been in our house a couple months and it still kills us that we got scammed into a higher rate. And every single time we see our mortgage payment we get annoyed we have a higher interest rate. Get yourself someone local you can look in the eyes and get a proper rate from. One that looks out for you, and assists especially if buying your first home. 0/10 do not recommend.
Never ever EVER have I felt this well taken care of as a customer like I did with Veterans United. My loan specialist Terri and her team went above and beyond when accommodating me and my home buying needs. I love the ease of being able to just text them when I had a question and getting a response immediately instead of having to email or make calls back and forth. I have nothing but great things to say about Veterans United and my loan specialist. Thank you for being so great and taking off so much stress of the home buying process!
So helpful and pleasant to work with.
Everyone who has assisted me with any issues I may have are extremely helpful, knowledgeable and friendly, making it easy to understand the resolution.
Wendy Edde, Rachel, Brooke Mora,and the whole staff was excellent!!They really care for their clients and Veterans.They made my House searching journey amazing!!
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The absolute best ever team
If you're looking to buy go VETERANS UNITED! They do what they can to make your dream come true! We closed in 33 days! Tim Spears was amazing, highly recommend him. The experience of buying a home through veterans United was fairly simple, and quick! I had the pleasure of working with Tim Spears! He was awesome at making sure we knew exactly what to do and how to do it. Also provided tons of info and have contacts for other people to reach out to! Very down-to-earth and awesome person!
From beginning to end, using Veterans United was seamless. They had the best, no nonsense rate for me and the online documents page made it extremely easy to keep tabs on where I was in the process.
It was good
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The overall experience was awesome. From start to finish, I felt as if my loan was the only one being worked. From updates on the loan process to getting my insurances, the experience was A1.
Nathan was absolutely on point and stayed ahead of any issues. I have purchased 5 homes in the past 12 years and this has been by far the best experience.
VU has done a fantastic job making the home buying process very simple. I've used VU twice and have been impressed both times. Would recommend VU to any veteran looking for a home.
VU was amazingly successful in facilitating a difficult loan process. Their effort, professionalism, and support throughout the process was greatly appreciated. I highly recommend them.
