Jayden and everyone were more than outstanding, my wife and i couldn’t be more happy and extremely grateful for everything she did for us, how professional she is, how she walked us all our questions. if i could give her a 20 out of 10 i would
I will definitely promote Veterans United Home Loans to any one of my Friends including my Love Ones ! The Team was absolutely great to work with and I wouldn’t change a thing. Thanks so much for your assistance and God Bless all of you and your Families
Very helpful and easy
Working with Meagan and her entire was a pleasure. They made the process easier and understandable. They answered all our questions in a timely and professional manner. Made us feel like we mattered and that our concerns were top priority. The best decision we made was to use VU for our home loan. Thank you so much Megan and team
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Zach and his team were outstanding throughout the entire process! It went smoothly as it possibly could have. It was a pleasure working with each and every team member.
Seamless communication, highly recommended
VU was great at being a one stop shop for all things associated with buying a home using the VA loan. They covered everything from the loan itself, introducing us to a realtor, and took a lot of the stress of moving away.
Asli Wissmann exemplifies everything Veterans United stands for. She was prompt, polite, and treated me like family. I love Veterans United because of her generosity and support through my home buying journey! She is phenomenal, as a loan officer she is one in a million!
There was too much back and forth. Everytime I thought I had sent in everything, I was asked to send something else. I also called several times and couldn't reach the person I was calling.
Response from Veterans United
Hi Aaron,
I'm sorry to hear the process felt so frustrating. I can understand how discouraging it would be to keep sending documents and then find out additional information was still needed. I’m also sorry you had trouble reaching the people you were trying to contact when questions came up along the way.
Communication and setting clear expectations are important, and it's disappointing to hear we left you feeling unsupported during the process. I'd like the opportunity to learn more about your experience. If you're willing, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Everyone, all the employees, that have helped me are wonderful. They are polite, diligent, and professional.
After 19 years of globe-hopping, VU facilitated a soft landing into our dream home. Aaron Swanner and his team treated us with respect and dignity during one of the most stressful times in our life. They are quintessential professionals- experts at what they do mixed in with genuine compassion for humanity. Aaron referred us to an awesome agent and wrapped up our loan with a bow. He’s truly a ROCKSTAR and we will refer friends every opportunity we get!
I have used Veterans United to buy 3 homes. Tommy Heller & his group are very courteous & knowledgeable. I highly recommend them.
Scott Davis and the entire team were amazing to work with. They made the process enjoyable and easy. Will always appreciate them and will always recommend Veterans United
