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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,687 reviews
640 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,687 unfiltered reviews

Starting on Page 190 of 14,957. Return to Page 1

5 out of 5 Stars
headshot image of Phyllis Gatlin

Senior Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars

Jay Christman is an amazing asset of your firm. I predict his rise to Senior VP by age 35 if VU is savvy & wise enough to hold onto him!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

3 out of 5 Stars

No comment

Response from Veterans United

Hi Joseph,
I’m sorry to hear your experience with Veterans United didn’t meet expectations. Even though you didn’t leave details, we’d like the chance to learn more and see how we can improve. Please reach out at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
Photo submission from Andy V.

Never ever EVER have I felt this well taken care of as a customer like I did with Veterans United. My loan specialist Terri and her team went above and beyond when accommodating me and my home buying needs. I love the ease of being able to just text them when I had a question and getting a response immediately instead of having to email or make calls back and forth. I have nothing but great things to say about Veterans United and my loan specialist. Thank you for being so great and taking off so much stress of the home buying process!

headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars

The whole team was great to work with, would highly recommend.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars

Everyone exceptional in all aspects of this home buying experience. Everything in a timely manor and with great communications
Will always recommend Veterans United

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

Good service, very easy to work with and always available for every need.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

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5 out of 5 Stars

The team was attentive and always trying to communicate with us.

headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

5 out of 5 Stars

Great system to navigate

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

4 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

4.5 out of 5 Stars
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Photo submission from Thomas A.

If you're looking to buy go VETERANS UNITED! They do what they can to make your dream come true! We closed in 33 days! Tim Spears was amazing, highly recommend him. The experience of buying a home through veterans United was fairly simple, and quick! I had the pleasure of working with Tim Spears! He was awesome at making sure we knew exactly what to do and how to do it. Also provided tons of info and have contacts for other people to reach out to! Very down-to-earth and awesome person!

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars

Veterans united was a great orgization to work with. I would recommend them to anyone veterans wise

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

4.5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

4 out of 5 Stars

The only suggestion I have is that the buyer and the lender go over the closing disclosure before the closing. Especially if it is a first time home buyer! Other than that it was a great experience!Thank You !
Craig

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars

My experience with my loan team was excellent they helped me all the way any questions I had they had answers very helpful

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

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Experience first-hand why 356,585 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

4 out of 5 Stars

I had to request to change an agent because of her lack of respond. We missed a dream house because of late offer submission. Steve is awesome.

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

3 out of 5 Stars
headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

3.5 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars

Veterans United really work hard to service their veterans with quality and care for a very smooth home buying experience!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Photo submission from Angelo S.

The overall experience was awesome. From start to finish, I felt as if my loan was the only one being worked. From updates on the loan process to getting my insurances, the experience was A1.

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars

Everyone has been on top of our file and very helpful!

headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

5 out of 5 Stars

My overall experience was awesome. The team was their for any questions I had and they carried us through the process with their expertise. I appreciate all of the team 100%.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars

Knowledgeable, professional, expedient, reliable and dependable.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

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