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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,713

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 426,713 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend

VU went above and beyond for us. It truly felt as if they had our best interests at heart and cared not only about our experience but also our new home and future life within it! I would recommend them, Katie Hayes especially, to any new and nervous home buyer!

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
Would Recommend

I could not have asked for a better team. Thank you Alex and everyone else for all of your help.

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend

Everything is explained, and I trust Ryan.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
Photo submission from Andrew T.

Anyone looking to purchase I HIGHLY recommend John Stockstill he is the man that gets the job done
I got closed in 17days!!!!
Thank you John we are enjoying our New Home. And I HIGHLY recommend John and his team!! They will take great care of you!!!

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend
headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars
Would Recommend

Thank you all so much. You’re amazing

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

The team was great yet again. Appreciate their efforts and communication as well.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

The entire team was great! Made the process very smooth and were able to explain everything in an easy to understand way.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Veterans United Team was awesome to work with. Best experience for buying a new house. Process was smooth and simple. System was easy to follow. The whole team I worked with was super nice and responsive. Thank you.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4 out of 5 Stars
Would Recommend

Just an overall great experience. Veterans united made it so simple for my wife and I to purchase our home.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
Photo submission from Wendel V.

Excellent customer service. Made the process easier for me and my family. We feel really happy and satisfied and will love to do business again. Thank you! Thank you Veterans United for the excellent service provided to me and my family, We are super happy and satisfied. Looking forward to doing business with you again. Thanks to my loan officer Terry Schoonover for helping me through the process and for making this process smooth and easy!!

headshot image of Terry Schoonover

Loan Officer: Terry Schoonover

NMLS# 1884414

4.5 out of 5 Stars
Would Recommend

John and his team were very helpful at getting this home and property for me. They are all true Assets to your company.

headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Would Recommend
headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
Would Recommend
headshot image of Michael Meyers

Loan Officer: Michael Meyers

NMLS# 449501

5 out of 5 Stars
Would Recommend

In a tough and daunting decision of money borrowing, loans and home ownership, VU has got your back. Not just for veterans, as I could see how vital and effective their mortgage process would appeal to anyone seeking a home loan. They’ll always be my first call if I seek another home loan or refi. They’re like the chick-fil-a of loans where it’s their pleasure helping you ;)

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend
headshot image of Jason Rush

Loan Officer: Jason Rush

NMLS# 2675965

5 out of 5 Stars
Would Recommend
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

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5 out of 5 Stars
Would Recommend
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
Photo submission from Juan R.

Best decision ever to go with VU San Antonio you guys rock thank you. Alea Schuyler made it easy for us to get a beautiful home. I would recommend her she will do everything possible to make it work for you. We love our new home and are extremely grateful for Alea’s hard work and dedication

headshot image of Alea Schuyler

Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend

When I started the homebuying journey, I wasn’t sure what to expect — but working with Veterans United quickly put me at ease. From the very beginning, I felt like more than just another customer. I was treated with respect, transparency, and genuine care every step of the way.Chris Rohr and Melissa were a dream team. Chris explained everything in simple terms, answered my questions with patience, and made sure I always knew what was happening behind the scenes. Melissa was on top of every detail — professional, proactive, and always one step ahead. They didn’t just process my loan; they guided me like trusted partners and made the process feel effortless.And then there’s Noelle — my Home Buying Concierge. Her energy and support from the start were incredible. She checked in just to see how I was doing, offered helpful resources, and made sure I was connected with everything I needed. That kind of above-and-beyond service really stuck with me.Buying a home as a veteran can feel overwhelming, but Veterans United made it feel empowering. I wasn’t just buying a house — I was securing my future, and they helped make it happen.To any veteran out there: if you’re on the fence, let me be the one to say — go with Veterans United. You won’t regret it.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of Dorian Henderson

Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

More Reviews

See all 426,713 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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