Adam Crutchfield and Mike Cathcart saved my life as i know it. They worked hard to get me in the
house that I needed. I HAD to to have this house and they got it for me. I will never forget .
The experience was a nightmare for us. Murphy's Law had a hey day with us. Our loan officer overall was supportive, but she made one severe error in her instruction, & approval for our rep , that cost both realtors involved over $2000 each, so that we could still close, otherwise the sale would have failed at the last minute.
I realise the loan officer can only do so much, but the underwriter we had, was totally incompetent, I'm am sure she is chronically disorganized, and I question her reading and retention capabilities. I am in the process of filing a formal complaint against the underwriter . I really do not know how Janeanne or anyone else can be expected to work with such an incompetent person. Janeanne deserves a Sainthood considering what she has to put up with.
Anna was amazing. Very very good at her job. She worked very fast and efficient with the title company.
Everyone on the ball, didn't lose site of my closeing date .
Jake Hanson was very helpful and knowledgable. Thanks for working your ass off for us to so we could get into our new house before Halloween Jake!
Process was very lengthy, but Ashleigh Sumner and Amanda Parks were very professional and helpful. They returned emails and calls right away, pleasant and easy to work with. VHL is very lucky to have them.
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Joel Gigler has to be one of the best employees there. He treated me as if I were his only client. He always had time to answer my questions, even on weekends. he went above, and beyond what was required. He became a trusted friend. His future with Veterans United should be very promising. You are lucky to have such a valuable employee. He is one who acts as if he really cares about the person obtaining the home loan. I would be proud to recomend any one to Joel.
I have brought and had financed several homes in my life time and my experience with this loan was satisfactory beyound belief and was the best I have ever experienced. Winsor Cooper III was knowledgeable in what he was doing and very timely in getting the job done. Veterans Home Loans were timely in processing the documents that we sent and consequently our loan was processsed and completed in less than 30 days. Also the Appraiser that was selected was outstanding as well. Thanks Winsor and the management team at Veterans Home Loans for a job well done.
I am overly satisfied with Veterans United and particularly my loan officer, Mr Zach Debord. He was very responsive to my questions, extremely knowledgeable, and managed the entire loan process timely and professionally. I had a grade "A" experience and would like to covey to Veterans United management that Mr Debord is a true asset to the company and I am glad he was my loan officer.
My experience with Veterans United was smoth Scott was very attentive to my needs and explained things as they went along
My husband and I greatly appreciate the service of Shane Martin and Molly McCay. They were very helpful, quick to respond, and most important was able to close in 30 days! Thank you so very much for our life changing moments!
When we were looking for a lender we started with USAA who gave us a pre-approval then backed out. Next we went with Wells Fargo and used their realtor. What a mistake, the loan officer and lender argued and ignored my questions (we ha a lot because we were first time home buyers). Long story short, I fired them. Enter Veteran's United and their realtor Mark. Debbie took time explaining everything down to a tee. They (Debbie and Mark) made sure everything was explained. Their razor sharp knowledge of the VA process helped simplify the enormous decision of home buying. We are now enjoying our first home thanks to the VU team. Bravo Zulu!
Celina Mowery was awesome to work with and very patient understanding as well as efficient.
Being that this was my first,It quite stressing towards the end, they pull us through smoothly.
Our experience with Veterans United Home Loans was fantastic. We were treated like family. They were prompt to get in contact with us if we had questions. They even sent us a little care package for our pit bull. We thank you so much for making our first home buying experience enjoyable.
- The Churchill Family
Rodney was extremely helpful, polite, professional and I could not have asked for a more pleasant service he provided. I would hope you reward him for an exceptional job well done as he is someone you want to represent your company for a long time.
Applying for a V.A. is not just turning in a copy of a DD-214 anymore. It's a very complicated process for anyone but a professional. Ryan Harrison, Joe Ferling and Derrick Flood (Team Ryan) were extremely helpful with me getting approved for this loan. They guided me step by step through the V.A. Loan process and were very polite and knowledgeable every time I called. I would highly recommend Veterans United and the guys at Team Ryan to all of my veteran brothers.