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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,003 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,003 unfiltered reviews

Starting on Page 1952 of 14,867. Return to Page 1

5 out of 5 Stars

Thanks Veterans United so much for working with me you all were great to work with!!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars

We appreciate our veterans united team we had the pleasure to work with on getting us from the start to the finish. Rob s., Curtis W,Darlene,Christina C. They definitely did an amazing job Thank you all for your hard work and support through this process.
The Houser Family.

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars

My team is awesome

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

4.5 out of 5 Stars

What a relief it is to know you all work your hardest! Best team I’ve ever had the privilege to worth with!

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

High quality client care & super professional staff

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

2 out of 5 Stars

I list with possible documents you need. If they don’t apply, that’s fine.
As team truckers , constantly needing more and more documents we did not have with us, was so stressful. And I drive as well as Rick. Hauling hazardous chemicals across the country.
Id provide a document needed and they would ask for more.
A Total NIGHTMARE. And caused me many migraines

Response from Veterans United

Thank you, Debra. We understand that the process of buying a home can be discouraging at times and know how tiresome it can be to tackle paperwork head on each day. You have helped us understand one critical way we might improve our service. We appreciate your comments immensely. So much effort goes into every loan application to meet expectations for communication. For this reason, we are always looking to support your customer experience with excellent care. If you feel there were ways we could have better handled the process, then please give us a call to share more. You all did a phenomenal job, and you have earned the opportunity to rest in your new home!

5 out of 5 Stars

What’s to say. The team follows up on everything. Brittany doesn’t let anything fall between the cracks. What a team!! Thank you.

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

4 out of 5 Stars
headshot image of Jeffery James

Loan Officer: Jeffery James

NMLS# 1721094

5 out of 5 Stars
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

4 out of 5 Stars
headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

5 out of 5 Stars
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars

For our first home, our team was amazing. From Hayden to Tiffany to Jayde everyone was great and helped us close in time. They were responsive and helpful and gave us a good rate and I trusted their advice and help. 10/10 would recommend!

headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars

The process of working with Veterans United was extremely a pleasure. Thanks Thanks

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars

Fahad, Curtis, Sarah, and the rest of our team were exceptional! I am so happy that we chose Veterans United to buy our new home. Thank you guys so much! It was great working with you all.

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

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5 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars

Great overall experience John Parker and Selina Culp stood out the most with me with how much they made sure things ran smoothly and communicated with me every step of the way explained things I did not understand thoroughly and ensured things are completed in a timely manner

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

Was great working with the VU team from getting my credit right to the final close.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

4 out of 5 Stars

Would recommend! Easy, responsive, true to the initial deadline given.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

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