I was in a very bad place and did not know where to go or what to do. I saw an advertisement about the Veterans United homeowner program and decided to take a chance. I was greeted by Rusty Burney and this guy was amazing. He helped me through the whole process, even when I was tired of my to-do list his encouragement helps me get through. I am now a proud veteran homeowner. His team was absolutely awesome as well, what a team!!!. Thank you so very much
I have never had a more personalized experience than I had with Veterans United. Cole, Rebecca, Rae, Nathan, and the entire team were fantastic!
There is a lot of room for improvement in the communication between the loan officer and loan coordinator. We were often asked to submit or answer the same questions multiple times. The roles of the loan officer and loan coordinator were not always clear and made the home selling/buying process lengthy and cumbersome. This made an already stressful time more challenging. The tone and intensity of some of the communications from the Veterans United team was a little excessive and not always respectful.
We were also quoted a reasonably lower interest rate on the initial application, only to learn that the estimated interest rate had to be “bought down” which was not a nice surprise.
We did appreciate the time that was taken to find us the best insurance rates for our home and auto. This process was smooth and seamless.
Great team... Good experience overall it took me a month to close everything went smooth a fast.. love veterans united..will recommend it to friends and families...
2nd time working Tommy and his crew, couldn’t ask for better team!
Jake and the whole team were fantastic!
We loved the experience, it was our first home purchase and it went easy using veterans united. They made the stressful process easier to deal with. Our loan officer was perfect, and our real estate agent was patient to say the least, we wanted to make the purchase COUNT, in a world where rent is as much as a mortgage… we are very happy. We got all the things on our list and are happy with our purchase . Money well spent!
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Very easy to work with, they know what they’re doing. Got the job done.
Process was painless and everyone did outstanding job
Vetrens united Really helped making the buying process really easy and simple and I am honestly great full and recommend it to people trying to buy houses
If you want good communication, Veterans United representatives who truly act as your advocates, and on-time delivery, Veterans United is the lender of choice. I've always believed in the cliche, Do what you say and say what you do. Veterans United lives and breathes it every day. I am very thankful for the opportunity of homeownership. Admittedly a few years ago, I never thought I would be in this position and Veterans United made it happen. Thank you. I’d like to thank Megan and Michael for helping me achieve homeownership again after 15 years of renting. I love my new home and the mortgage payment is less than the current rent I was paying. Excellent communication and Megan was truly an advocate through the process. Hats off to the team at Veterans United Home Loans. I will never look at my service as an individual accomplishment. I was successful because of those around me. So for everyone I encountered in the Air Force, thank you for making this home possible.
can’t say enough good things about my experience with Veterans United. They handled the financing for my dream house in Emerald Isle and made what I expected to be a stressful, complicated process genuinely easy from start to finish.The team was responsive, clear, and walked me through every step so I always knew what was happening and what came next. There were no surprises, no confusing jargon left unexplained, and no feeling like I was on my own. They clearly know the VA loan process inside and out.Buying a home can feel overwhelming, but Veterans United took that weight off my shoulders and helped make my dream a reality. If you’re a veteran looking for a lender who actually makes the process smooth, I highly recommend them.
Very professional, helpful and patient with us as we navigated the business of buying our forever home.
