They made the process straight forward and encouraging.
I was caught at a surprise when I was told that a virtual POA would not be accepted. In fact it was in a few days before my actual closing that I was told I needed a wet signature POA. I feel there was lack of communication with rocket closing and Veterans united.
Mr John Sullivans and his Veterans United team were just outstanding in helping me understand and navigate the home buying processes. maintaining good communications and updates. You can't go wrong with these guys that made home buying process more enjoyable, and less stressfulRegards, Joseph
My husband (Tim) and I started working with Veterans United over a year ago when we started prep partying for an out-of-state move. Our plans were delayed for many months and we didn't follow up on things. Then, earlier this year, I was reminded of them after seeing videos of them paying off mortgages for a dozen or so veterans this past Veterans Day. I cried through each one as I witnessed the company's mission and culture in action. When we finally found the house," the Veterans United team made it incredibly easy to update our information and generate a same-day pre-approval letter. We worked with Danny K. and his team (Brian) who have been awesome. They communicated regularly and clearly to make sure that we knew what was required from us each step of the way. We were so appreciative of how quickly the team responded to voice messages and emails when we had questions... and I had LOTS of questions! When we had delays in closing due to the seller, Danny helped us with our interest rate lock extension and explained how that affected our situation. Danny and his Veterans United team were always professional, caring, and attentive to our needs as borrowers. I am happy to refer people, because of the excellent service we've experienced. Danny's team knows how to actually SERVE his clients and how to understand their needs, and that's a rare quality nowadays. A big THANK YOU! Tim & Sandi Aldridge, happy homeowners
If you are considering buying a home and looking for a lender, Veterans United will make the home buying process easy, they have great customer service, very proactive and they will send you a “to do list” that will guide you step by step, they communicate with you in very clear ways, and they are definitely on your side when any challenges may arise, I highly recommend Veteran’s United to any body looking for a leader in the home buying process, it only took a few phone calls to know that I made the right choice, bravo Zulu and hats off to the whole team at Veterans United, you guys are awesome, and thank you so much for a job well done
Trevor at Veterans United Home Loans was absolutely incredible to work with. He truly went above and beyond to take care of every detail throughout our process. He was always available, quick to respond, and took the time to answer my many questions with clarity and patience.Trevor has a real talent for numbers and did an excellent job walking us through our options, making sure we understood each step along the way. That level of care and expertise made all the difference for us.We couldn’t have asked for a better experience and would highly recommend Trevor and his team to anyone looking for a knowledgeable and dedicated lender.
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Working with Charlie was amazing. He was always there to answer any questions my family had. He made the process simple and easy.
Brittney was amazing and kind! Matt was very prompt with everything.
Aimee was amazing. I reached out months ago and then chose the builders preferred lender to take advantage of some credits. They did done shady shit and I fired them. From Aimee’s initial contact she was warm, welcoming, and honest. It brought me back.
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We just sold our first house, and the purchase of our second home was contingent on the sale. Veterans United made the process seamless and excelled in communication and answering our questions.
I had a great experience working with Katy as my home loan officer. She was knowledgeable, responsive, and made the entire process feel smooth and stress-free.Rae, the loan coordinator, was also fantastic! She keeping everything organized, moving quickly, and providing clear updates along the way.I highly recommend Katy and her team!
The Veterans United team made this a very easy and memorable experience... big thanks to NEAL ROEDER....y'all were amazing!!
Both Laura and Rachael were great. Took care of all my concerns when they came up. No issues.
Kenny and his team were great! Always keeping steady communication and professionalism.
