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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
479,943 reviews
639 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 479,943 unfiltered reviews

Starting on Page 202 of 15,999. Return to Page 1

5 out of 5 Stars

Loan officer was great work very well with me I appreciate all of his help thank you

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer Team Lead: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

I took out a conventional re-finance which was a more complicated endeavor than the VA loan I had previously. Rich Paul’s and Abbey Wandel were absolutely outstanding in navigating the complex process. I just can’t say enough good things about them.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars

Great team and easy to work with. Their response time is appreciated and also the Internet and connectivity services are very appropriate very clear and you’re able to see real time information.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

4.5 out of 5 Stars
headshot image of Patrick Barry

Loan Officer: Patrick Barry

NMLS# 1639540

5 out of 5 Stars
Photo submission from Vernon D.

I was in a very bad place and did not know where to go or what to do. I saw an advertisement about the Veterans United homeowner program and decided to take a chance. I was greeted by Rusty Burney and this guy was amazing. He helped me through the whole process, even when I was tired of my to-do list his encouragement helps me get through. I am now a proud veteran homeowner. His team was absolutely awesome as well, what a team!!!. Thank you so very much

headshot image of Rusty Burney

Loan Officer: Rusty Burney

NMLS# 1862380

5 out of 5 Stars

My loan team of Tyson and Bria was outstanding. They made the home buying process a smooth and enjoyable process. They kept me abreast of all steps during the decision process and were always available for questions myself or wife made have had.The service and professionalism provided by both was Class A .My wife and I truly thank you both for being a great asset during this experience!.I will definitely recommend Veterans United based on the service provided by my loan team.

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars

Best home buying experience we have ever had!

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

Madison made the loan process incredibly easy to follow and understand. She was always quick to reply to any questions we had and walked us through the whole process.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars

We were very satisfied with the whole process. They were very knowledgeable, professional and understanding.Thank you for everything!Miche and Pauline

headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

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5 out of 5 Stars
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars

The Veterans United team led by Jake was outstanding. They kept me abreast of what was happening every step of the way. They handled everything. Thanks Jake and the team.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer Team Lead: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars

Outstanding service in a difficult housing market. They gave us rapid responses to our messages and the document process was clear and easy to use.

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Photo submission from Komla A.

Great team... Good experience overall it took me a month to close everything went smooth a fast.. love veterans united..will recommend it to friends and families...

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars

I can’t remember the last time I bothered to leave a review for anything. I felt the customer service provided by Lance and the rest of the members of Veterans United was worthy of the time. From start to finish I felt informed and my questions were answered in a timely manner. The personnel felt genuine to speak with and there was no pressure besides providing documents in a timely manner. It would be very difficult to find better service.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

Excellent experience! Everyone we have spoken with at Veterans United has been helpful and kind. Aimee Hall our loan officer was professional but personable helping you to feel a sense of family during the purchasing process. She made sure everything was taken care of in a timely manner. We now have our forever home!

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

4.5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer Team Lead: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars

Exceptional service from all VA team members.Courteous, seamless, efficient, and timely.

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

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5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

4 out of 5 Stars

Dan and the team at Veterans United made our transition across state lines to seek our forever home so easy and seamless. Having Dan leading us through the financial process was extremely satisfying. His personal interactions with both my wife and I reduced our stress levels to near normal lifestyle by his expert financial knowledge and personal skills. We totally appreciate his hands on approach and gentle directions. Definitely a strong team player you would want on your side.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

The team made everything very easy.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Photo submission from Scott F.

If you want good communication, Veterans United representatives who truly act as your advocates, and on-time delivery, Veterans United is the lender of choice. I've always believed in the cliche, Do what you say and say what you do. Veterans United lives and breathes it every day. I am very thankful for the opportunity of homeownership. Admittedly a few years ago, I never thought I would be in this position and Veterans United made it happen. Thank you. I’d like to thank Megan and Michael for helping me achieve homeownership again after 15 years of renting. I love my new home and the mortgage payment is less than the current rent I was paying. Excellent communication and Megan was truly an advocate through the process. Hats off to the team at Veterans United Home Loans. I will never look at my service as an individual accomplishment. I was successful because of those around me. So for everyone I encountered in the Air Force, thank you for making this home possible.

headshot image of Megan Crocker

Loan Officer: Megan Crocker

NMLS# 1902220

5 out of 5 Stars

I have nothing to say, everything was perfect, it was so easy.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer Team Lead: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

I'm so glad I took the opportunity when Mary and her team began to explain everything.. It still feels surreal, but I have bought the house I wanted for.. they met every one of my needs and answered all my questions.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

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