Only bump in the road was documents signature block had to be real aligned, but problem was taken care of quickly. Sometimes high tech doesn't just needs some human input
Exceptional service
My husband (Tim) and I started working with Veterans United over a year ago when we started prep partying for an out-of-state move. Our plans were delayed for many months and we didn't follow up on things. Then, earlier this year, I was reminded of them after seeing videos of them paying off mortgages for a dozen or so veterans this past Veterans Day. I cried through each one as I witnessed the company's mission and culture in action. When we finally found the house," the Veterans United team made it incredibly easy to update our information and generate a same-day pre-approval letter. We worked with Danny K. and his team (Brian) who have been awesome. They communicated regularly and clearly to make sure that we knew what was required from us each step of the way. We were so appreciative of how quickly the team responded to voice messages and emails when we had questions... and I had LOTS of questions! When we had delays in closing due to the seller, Danny helped us with our interest rate lock extension and explained how that affected our situation. Danny and his Veterans United team were always professional, caring, and attentive to our needs as borrowers. I am happy to refer people, because of the excellent service we've experienced. Danny's team knows how to actually SERVE his clients and how to understand their needs, and that's a rare quality nowadays. A big THANK YOU! Tim & Sandi Aldridge, happy homeowners
Ryan Was awesome! He even check in while on vacation.
Only one hitch that was quickly resolved with a phone call.
Ashlyn, Brittany, and Jason was a great team. I had so much support throughout the home buying process and they took great care of me. Thank you!
Larry McGallagher was recommended to me through my real estate agent I had a couple years ago when I was selling my property, she was also the buyers agent and told me that she was really impressed with Larry and Veterans United. I kept in touch with him and as soon as I was ready to buy Larry was there for me. I have to say it was an incredibly smooth process, and there were absolutely no surprises making it an experience I will not forget. Larry's team was the best as well, very kind and professional.
Working with Charlie was amazing. He was always there to answer any questions my family had. He made the process simple and easy.
Everyone on my team was super to work with. I was very pleased. I couldn't do it with out them. Thank you all very much.
Rae Ann Baughn
Ken, Gavin, and Matthew were fantastic. Thank you all and GOD bless!
Ready to see for yourself?
Experience first-hand why 376,831 homeowners give us a perfect score!
Ben Choi was amazing! He communicated well and made the process so simple! I highly recommend him!
The team was very helpful and were on top of everything. I couldn’t have asked for a better experience for my first time buying
The Veterans United team made this a very easy and memorable experience... big thanks to NEAL ROEDER....y'all were amazing!!
Everyone was extremely helpful during our process, Candy was awesome, gave us guidance and kept us updated through all the process.
