Title: Outstanding Home-Buying Experience with Veterans UnitedI cannot say enough positive things about my experience with Veterans United, especially the incredible loan team, Tony Stephenson, Rachel Gray, Gabby Gawronski and Credit Specialist Ryan Branson.As a first-time homebuyer, I went into this process expecting it to be stressful and overwhelming. I had heard plenty of horror stories about buying a home from the financing process to the endless paperwork and everything in between. Thankfully, Tony and his team completely changed that expectation.Their service was absolutely remarkable. They were incredibly attentive to my needs, always available when I had questions, and consistently responded to my calls, emails, and texts almost immediately. They never made me feel like I was asking too many questions or being a bother. Instead, they made sure I understood what was happening every step of the way and always made me feel like my home purchase was a priority.Buying my first home was a major milestone for me, and having a team that was knowledgeable, responsive, patient, and genuinely invested in making the process as smooth as possible made all the difference. Tony and his team took what I expected to be a stressful experience and made it as easy, convenient, and enjoyable as it could have been.I truly appreciate everything they did to help me get to the finish line. Their professionalism and dedication are a huge reflection of the kind of service Veterans United provides, and I would highly recommend them to anyone, especially a first-time homebuyer.Thank you, Tony, Rachel, Gabby, and Ryan, for making my first home-buying experience such a great one! You all were absolutely amazing, and I am incredibly grateful for your help throughout the entire process.Regards,
Maurice P.
Sara, Jeremy, and Chloe were all very helpful, friendly and understanding. Working with Sara was like working with a good friend or family member, and I always felt like I was taken care of.
Great team... Good experience overall it took me a month to close everything went smooth a fast.. love veterans united..will recommend it to friends and families...
Super easy to work with them! They kept us up to date with every step and very clear with information they needed! Highly recommend with how easy and fast it went!
I loved how corey &’ dawn helped me I still cannot believe it ! I’m a home owner thanks to my team and I will highly recommend THANK YOU 🙏 for helping my family find our home
Dustin and the team are amazing. Made my first home buying process as easy and stress free and possible. Thank you for everything and I’m happy to have you in my team.
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Marty and his Team were a pleasure to work with. They replied promptly to my many inquiries and provided timely updates as my refinancing application progressed.
Very helpful and quick process. Full of knowledge
If you want good communication, Veterans United representatives who truly act as your advocates, and on-time delivery, Veterans United is the lender of choice. I've always believed in the cliche, Do what you say and say what you do. Veterans United lives and breathes it every day. I am very thankful for the opportunity of homeownership. Admittedly a few years ago, I never thought I would be in this position and Veterans United made it happen. Thank you. I’d like to thank Megan and Michael for helping me achieve homeownership again after 15 years of renting. I love my new home and the mortgage payment is less than the current rent I was paying. Excellent communication and Megan was truly an advocate through the process. Hats off to the team at Veterans United Home Loans. I will never look at my service as an individual accomplishment. I was successful because of those around me. So for everyone I encountered in the Air Force, thank you for making this home possible.
Ellis Carter's team helped keep us on track and helped explain news solutions for set backs that we encountered in the process of closing on the home.VU was a good tool w a straight forward app that I appreciated!
I can't thank you enough "Team O." for being there with, and for me, through this challenging journey of refinancing my home. I also needed to take over everything from a divorce decree. I was so mentally overwhelmed when I called Veterans United. I had talked to other lenders but communication was lagging. I was a bit frustrated while trying to stay hopeful. I had prayed that someone would just hold my hands, and help me get this done. Of my goodness, this team was the answer to my prayer. It has been so surreal. From the first call and spoke with Lauren L., I felt relieved. She was calm, comforting, told me what to expect moving forwards, kept in touch until I was in the next step. Then, the rest of my team/family, Shelby W.- Kenzie T.- Rachel G.- Shae C., you were sooo amazing. Even the way you helped me stay focused and calmed, when the ex tried to give a hard time at the last minute, that was so appreciated. I didn't feel like a number or just a customer. I felt like family. You gave comforting words when I needed it. You didn't have to, but you chose to. I don't have the words. You guys kept me updated on everything going on, even when someone had to be out of town but others took over... I was able to close in so little time and effortless. I have already tell others about veterans United. l will continue to do so. I cannot thank you enough 🙏😊
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Ben Choi and Amanda Jennings were amazing throughout this process. They were responsive, efficient, and always worked through any challenges that presented themselves. Top shelf service!
Candy and her team made me feel comfortable and informed during the entire process.
After a long struggle figuring out what job to take and where to live, we finally made our way to Tennessee. We said no to many and found the right home for us, our fur babies, and our plants. It’s an acre with a pool and a fenced-in backyard. Happiness was found with the help from our realtor and VETERANS UNITED!
Everyone I worked with was friendly and knowledgeable. They were very on top of everything going on and able to answer every question I had.
