On 5/28th my June payment was made and you took an additional $3000 on 6/1. I need that money put back into my account immediately.
Response from Veterans United
Hi Carl,
I'm sorry to hear about the concern with your recent payment activity. I understand how alarming and frustrating it can be when you see an unexpected withdrawal from your account, especially involving such a significant amount.
Because this involves account-specific information, I'd like the opportunity to have our team review the situation directly. Please contact me at 1-800-212-5200 or ClientAdvocate@vu.com so we can help connect you with the appropriate team to look into this as quickly as possible.
The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. CST. If you reach out outside those hours, we'll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
Seamless process! I would highly recommend Veterans United to any Vet or anyone looking to buy a house! Awesome Team!9
If you're looking to buy go VETERANS UNITED! They do what they can to make your dream come true! We closed in 33 days! Tim Spears was amazing, highly recommend him. The experience of buying a home through veterans United was fairly simple, and quick! I had the pleasure of working with Tim Spears! He was awesome at making sure we knew exactly what to do and how to do it. Also provided tons of info and have contacts for other people to reach out to! Very down-to-earth and awesome person!
Shane Ward made everything quick and easy on my part.
Very understanding, helpful, and professional.
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The team of Nina Chapin guided me through this extremely stressful home-buying process from start to finish. Also their diligent "behind the scenes" efforts completed the closing in a timely manner despite a variety of financial & administrative challenges that put the closing's date & time in jeopardy.
Great team to work with. Kept me updated through out the process and was always available to answer questions, Satey and Adrienne are a great team and highly recommended.
The overall experience was awesome. From start to finish, I felt as if my loan was the only one being worked. From updates on the loan process to getting my insurances, the experience was A1.
We worked with Nick Laws to purchase our home. He was very nice and responsive. He was able to give us all option to inform our decision. Our process went smooth while working with him.
Melissa was amazing. I never had any questions because she explained everything great. If I had anxiety, she was always quick to answer my questions to dispel any issues
Veterans United Home Loans made the entire process smooth, supportive, and stress‑free. Their team was knowledgeable, patient, and always quick to communicate. I felt valued every step of the way, and they truly went above and beyond. Highly recommend for anyone looking for a reliable and veteran‑focused home loan experience.
Ryan was most helpful throughout the lending process. Thank you, Ryan, for making the purchase relatively painless.
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Team was on point and ready for any questions we may have had during the entire process, enabling us to stay ahead of the curve and successful.
Will’s assistance was ever present and priceless throughout the process.
Mason and John were great to work with. Our contracting process was smooth, without any unexpected challenges or changes. Mason will be my first call next time we purchase a home.
You can't go wrong with Veterans United. I can definitely say they truly care about us veterans and making our dreams of homeownership come true! Can't say enough words of how amazing Ryan and his team were through the entire process! They made sure I understood everything throughout the process and even after the sale! I can’t give enough kudos to them all.
