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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
463,264 reviews
801 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 463,264 unfiltered reviews

Starting on Page 202 of 15,443. Return to Page 1

5 out of 5 Stars

An amazingly easy process, and both Brad and Jack were a pleasure to work with. I am very happy with the knowledge and professional support of my loan team — I couldn't be happier.

headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars

Tina and Dana were fabulous! So easy to work with, as first time homebuyers they made it easy and understandable.

headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars

Phenomenal team! Every person involved was beyond reproach. One of the team members was more excited than my wife was about purchasing this house. I believe she was so elated she might have peed herself a little. We loved working with all of you. Great job everyone!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

This is my second home purchase with Stefanie Snow, and she makes every experience smooth and easy … and enjoyable!

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars

Bryant, our loan officer, provided exceptional service. He was consistently available from the beginning to the end of the process, even communicating with us while on vacation to address our concerns and questions. We found him to be very patient, knowledgeable, and incredibly helpful. I wholeheartedly recommend VA United to everyone.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Photo submission from Timothy A.

My husband (Tim) and I started working with Veterans United over a year ago when we started prep partying for an out-of-state move. Our plans were delayed for many months and we didn't follow up on things. Then, earlier this year, I was reminded of them after seeing videos of them paying off mortgages for a dozen or so veterans this past Veterans Day. I cried through each one as I witnessed the company's mission and culture in action. When we finally found the house," the Veterans United team made it incredibly easy to update our information and generate a same-day pre-approval letter. We worked with Danny K. and his team (Brian) who have been awesome. They communicated regularly and clearly to make sure that we knew what was required from us each step of the way. We were so appreciative of how quickly the team responded to voice messages and emails when we had questions... and I had LOTS of questions! When we had delays in closing due to the seller, Danny helped us with our interest rate lock extension and explained how that affected our situation. Danny and his Veterans United team were always professional, caring, and attentive to our needs as borrowers. I am happy to refer people, because of the excellent service we've experienced. Danny's team knows how to actually SERVE his clients and how to understand their needs, and that's a rare quality nowadays. A big THANK YOU! Tim & Sandi Aldridge, happy homeowners

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

4 out of 5 Stars
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

4.5 out of 5 Stars
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars

They made the process really stress free

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

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5 out of 5 Stars

Jeff is an amazing person to work with. He call him and he doesn’t answer. He calls you back right away. He’s easy to reach through text message through email and even by phone. You can’t say that about a lot of people these days I truly appreciate what he’s done for me. And I will always continue business with veterans United because of Jeff and his team.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
headshot image of John Kiely

Loan Officer: John Kiely

NMLS# 2709243

5 out of 5 Stars

Scott and the team were awesome! They answered all of my questions and were always quick to update me on the progress. I will always recommend Veterans United because of my experience!

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Photo submission from Derrick R.

Working with Charlie was amazing. He was always there to answer any questions my family had. He made the process simple and easy.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

4.5 out of 5 Stars
headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars

Amanda and the whole team were wonderful, I really expected to have to do more or provide more documents. They made it easier and I loved the process with VA United with having the portal and how to process documents. It was easy and simplified. Great experience overall! Thank you!

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

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Experience first-hand why 369,166 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

Professional services and its Agent....
All processes were professionalism...

headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

4 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Photo submission from Michael C.

The Veterans United team made this a very easy and memorable experience... big thanks to NEAL ROEDER....y'all were amazing!!

headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

4.5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

The entire staff that assisted me throughout process of buying my new home were simply outstanding. Cannot say enough about them!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

4 out of 5 Stars

Thanks robert great job on your part

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

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