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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
478,028 reviews
550 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Army
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 478,028 unfiltered reviews

Starting on Page 202 of 15,935. Return to Page 1

5 out of 5 Stars

From day 1, when I met David Fields, he's been instrumental during the entire process. He told me then, and continued to tell me, "if there's anything you need or questions you need answered, call me anytime". True to his word he was. Called several times after hours and even the holidays, but it was by accident due to the time zones and I work 2 weeks straight and get lost with, "is it Monday or Saturday", type thing.
But yes, I couldn't have done it without the assistance of this great team. A truly collaborative team.
One thing is to have tools readily accessible as an employee, and another is mastering these assets that have been provided to the team. One can really notice the streamline program that has been developed for customers like me. But ince again, I bring it back to the professional that masters their craft. This entire team are truly masters of their craft.
So YES, I would highly share my experience with anyone and definitely recommend Veterans United.!!

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

4.5 out of 5 Stars
headshot image of Michele Young

Loan Officer: Michele Young

NMLS# 408897

5 out of 5 Stars
Photo submission from Scott F.

If you want good communication, Veterans United representatives who truly act as your advocates, and on-time delivery, Veterans United is the lender of choice. I've always believed in the cliche, Do what you say and say what you do. Veterans United lives and breathes it every day. I am very thankful for the opportunity of homeownership. Admittedly a few years ago, I never thought I would be in this position and Veterans United made it happen. Thank you. I’d like to thank Megan and Michael for helping me achieve homeownership again after 15 years of renting. I love my new home and the mortgage payment is less than the current rent I was paying. Excellent communication and Megan was truly an advocate through the process. Hats off to the team at Veterans United Home Loans. I will never look at my service as an individual accomplishment. I was successful because of those around me. So for everyone I encountered in the Air Force, thank you for making this home possible.

headshot image of Megan Crocker

Loan Officer: Megan Crocker

NMLS# 1902220

5 out of 5 Stars
headshot image of Melissa Seboldt

Loan Officer: Melissa Seboldt

NMLS# 1061400

5 out of 5 Stars
headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars

Aaron and his great team of Kaylyn and ShaNiece stayed on top of all my beds and were very responsive to any needs that I had.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

4 out of 5 Stars
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars

Hunter and his team were phenomenal for the entire process from my initial application in November 2025. Hunter followed up periodically (which I loved because if there is one thing that will turn me off from working with someone is being to pushy) just to check in. As my agent and I started getting into looking at houses Hunter was always there to answer questions. This was a huge deal for me as I was navigating the home buying as a single mom and I was very nervous! I would highly recommend Veterans United and more importantly, Hunter and his team!

headshot image of Hunter Hukari

Loan Officer Team Lead: Hunter Hukari

NMLS# 1215343

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5 out of 5 Stars

Ashley was wonderful to work with and very fun spirited making it a comforting process thank you dearly ☺️

headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

4 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

John, Jerod, Katie, tanner, and anyone else who worked on getting us our house were amazing!! Always available when we needed them and were great with explaining the ins and outs of home buying. Couldn’t be more grateful!

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

Great experience. Felt welcomed, guided through the process, felt like I wasn’t pressured or treated like a child.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Photo submission from Santa C.

After a long struggle figuring out what job to take and where to live, we finally made our way to Tennessee. We said no to many and found the right home for us, our fur babies, and our plants. It’s an acre with a pool and a fenced-in backyard. Happiness was found with the help from our realtor and VETERANS UNITED!

headshot image of Alex Demczak

Loan Officer: Alex Demczak

NMLS# 1559325

5 out of 5 Stars

Made it super easy and less stressful for being a first time home buyer!

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of John Kiely

Loan Officer: John Kiely

NMLS# 2709243

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer Team Lead: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars

Be patient and complete your to do list. Don't put off things and things will happen on time.

headshot image of Dalton Reiter

Loan Officer: Dalton Reiter

NMLS# 2770599

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Experience first-hand why 381,797 homeowners give us a perfect score!

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5 out of 5 Stars

My reps were amazing they slow walked me through every step of the process explaining things sometimes again and again so that I was clear and content

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

4.5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer Team Lead: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

Casey and his team did an outstanding job processing my mortgage.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

Brandon Snyder and Jeffrey Howard were absolutely amazing to work with. They made a daunting task for me manageable. They certainly went above and beyond.

headshot image of Brandon Snyder

Loan Officer: Brandon Snyder

NMLS# 2736697

5 out of 5 Stars

Great team work

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Photo submission from Liam M.

This is my second time buying a home but the first time using veterans united and I will always use veterans united in the future if I end up moving on. It was the easiest process using VU which was such a relief for me.They were there every step of the way to answer any questions, explain things multiple times if needed, lol. I cannot recommend them enough, it's the only way to go.

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars

Aaron was awesome!

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

Buying a home can be one of the most exciting but also one of the most stressful experiences, and our situation definitely had its fair share of obstacles. Thankfully, we had Miles on our side.From the moment he stepped in, everything changed. He took what felt like an impossible and incredibly stressful situation and turned it into a success. He was knowledgeable, responsive, patient, and always one step ahead. Every question we had was answered, every concern was addressed, and he made us feel like our family truly mattered, not just another file on his desk.Because of his hard work, dedication, and determination, our family is now living in our dream home. There were moments when it felt like everything was falling apart, but Miles came in like a hero and made it happen. We honestly don’t know if we’d be sitting in this beautiful house today without him.If you’re looking for someone who genuinely cares, works tirelessly for his clients, and goes above and beyond to get the job done, look no further. I cannot recommend Miles highly enough. He made what was becoming a nightmare of a home buying experience into one of the happiest moments of our lives.Thank you, Miles, for helping make our dream a reality. We will always be grateful for everything you did for our family. You truly changed our lives, and we’ll never forget it.

headshot image of Miles Pivonka

Loan Officer : Miles Pivonka

NMLS# 1171208

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