Veteran United is awesome! They have members of their team to help you through every step of the loan process. They’re really involved letting you know what you need to do to get to the closing table. They’re a blessing! My wife and I bought our first home through them. They made the process very easy!
Veteran’s United did an exceptional job in processing my refinancing request. I could not ask an organization to have performed better.
Process was great and fast
Tommy P. will never forget his experience working with me ("The Crazy woman in Alabama!") I jokingly told him, that, once we finally found a home, he would miss me, not calling 3-5 times daily!
Poor communication from loan officer
Response from Veterans United
Hi Greorgisson,
I’m really sorry to hear the communication didn’t meet your expectations. You deserve clear, steady updates throughout the process, and I’d like my people to look into what happened. If you’re open to talking more, you can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
The process was smooth and organized. The online platform was helpful to organize, upload, and view documents.
I really appreciated Veteran United and especially Steve Schuh, my loan officer, on my journey to buy my first home. It was a very easy and pleasant process. Words are not enough to say how much I want to thank them!
Veterans United out of Clarksville, TN is the best team of folks I’ve ever met and had the pleasure of working with! We’ve had the pleasure of working with Amanda and her team a few times now and they are the best!
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I’ll be honest. This was a stressful time. I can’t remember the last time I went through more. Any time I had a question, it seemed like they were way ahead of me. Any worry I had got addressed immediately. It is clear that these folks understand exactly how a veteran thinks and are prepped and ready to keep us moving forward through a process that seems insurmountable at times. I could not recommend them more highly.
I will tell my friends about how easy it was to contact them all the way up to closing. They made my home buying experience amazing during a global pandemic! Through a retirement, transition to civilian from military, and loss of a grandmother, this was one thing I didn't have to worry about. My daughter and I or very happy in our new home. Thank you VU!
Thank you to all on the team. You’re all phenomenal! As much as I never want to buy another house ever again…because, well, moving stuff ;) I’ll be back if the event ever occurs again. Thank you!!
I have received excellent assistance from Josh and his team. Many thanks for their help.
