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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,135

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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Showing all 424,135 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Closing was a nightmare, due to my buyer, but the VET united team was awesome at helping to make sure everything was taken care of!

headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend

Taylor did an excellent job from start to finish. From the first phone call, he was reassuring and did everything that he could to help explain the process to me. He made himself available to me via text and was regularly responsive to me when I needed assistance. For a first time home buyer, this was very helpful and put me at ease in a situation where I was about to be spending a lot of money---and during a time of extreme financial instability in the country. Taylor did such a good job that in the future when buying at home I will undoubtably use veterans United and will ask for him to help me in the process. I will also be recommending your services to other people buying a home.

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend

It was a dark and stormy night. My wife and I are struggling to find help, scared of every phone call that rings with thought that the person on the other side was seller demanding questions and a title agency requesting payment. Then everything changed when we lit the VeteransUnited beacon!!I always knew buying a home could be stressful. If I didn’t have Seth and his team, and Josh to help me out; I could have been in those stressful situations!
I would recommend anyone to this amazing team that helped me and also tell them that it is not as stressful as it seems!

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend
Photo submission from Terrill T.

I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able to accomplish a un realistic home loan. Be honest with Veterans United and the team assigned to you but more importantly be honest with yourself. Don't expect miracles, know your budget, be prepared, be proactive and most importantly be patient and respond to their request immediately. It's your loan after-all even though you'll feel like the team is only working on your loan, keep in mind they are also working on others and their loans but their response to your concerns are still their highest priority. Even by email which in some cases are at odd late / early morning hours. Just shows you they are definitely working on your behalf to give you their very best effort to make your loan happen. If your expectations are realistic and your honestly expecting a good experience you'll be satisfied. Unless your assigned Loan specialist team is Logan and his team then good won't be "good enough" of a rating you'll actually recieve an excellent experience. Also would like to say to you all that Logan's team includes a beautiful coordinator/specialist named Taylor working on your loan and she is a Rockstar, I give Taylor 100 stars as she is fantastic in all areas as well. If I had to do it again I'd request and not quit requesting for Logan and Taylor to be assigned to accomplish my loan package that's how great they are.
Logan and team made me the happiest new home owner i could be and like I stated above they are what makes the Veterans United Home Loan experience stand out among the rest.

headshot image of Logan Kadolph

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend

The VETERANS UNITED team provided very personal and professional service from beginning to the end. Would highly recommend them for any VETERAN looking to buy a home.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

The entire team demonstrated exceptional professionalism and dedication in ensuring that all of my needs were thoroughly addressed. Their communication was clear and timely, and they consistently provided thoughtful and comprehensive answers to my questions. Moreover, their diligence in problem-solving significantly contributed to making this process remarkably smooth and stress-free. What I appreciated most was that the experience never felt purely transactional; rather, the team was personable and genuinely invested in my well-being throughout. I am sincerely grateful for the outstanding service provided by Veterans United.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Perfick ( A )

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

4.5 out of 5 Stars
Would Recommend

The full process went very smooth. All who I spoke to were very friendly and helpful.

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
Photo submission from Kimberly D.

Working with Veterans United was such a huge blessing! I got introduced to Ryan back in May when initially trying to pre-approve for a home. I was in the process of moving back home due to the pandemic so I was jobless and without a steady income. The only income I had was disability and at the time it wasn’t enough to qualify. Ryan told me what I needed to qualify and within weeks (nothing but God!) I was at 100% disability. This and only this allowed me to pre-qualify. Ryan was with me the whole time. He told me about my credit and what to do to maintain the score. His team of people was great and held my hand. Sidebar: This is my first home and though it’s a blessing to receive disability, I had to go through some things to be awarded it. Nevertheless, a furloughed job, living with my parents, and collecting unemployment for close to a year was all worth the wait of walking into a newly built home. Thank you, Ryan and your awesome team for giving me a place of refuge and peace.

headshot image of Ryan Anderson

Loan Officer: Ryan Anderson

NMLS# 1393748

5 out of 5 Stars
Would Recommend

Working with this team was amazing. We had a short timeframe and a lot of hurdles to overcome but Tony and the team walked us through everything and made the home buying process stress free and easy. I would recommend them to any veteran, or anyone in general.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

We’ve not purchased all than many homes during our married life of 58 years, but I truly believe this been the EASIEST of them all! The whole team that we worked was was so pleasant and understanding of all of our questions, MANY phone calls during our entire process! A BIG SHOUTOUT to Matt and his entire team. We’re in our home now and seeing all of children, grandchildren and great grand son now all the time, and we’re LOVING IT!!! THANK YOU IMMENSELY!

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

A special thank you to all on the Veterans United team. All questions I had were answered quickly, communication was around the clock amazing, and we recommend them 1000 times over for anyone. This was our first ever home we have bought and this process couldn’t have been better. Thank you Jake Rhonda Rynda and Angie for EVERYTHING you all have done.

headshot image of Jacob Knipp

Loan Officer: Jacob Knipp

NMLS# 1427980

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

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5 out of 5 Stars
Would Recommend
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

I want to thank everyone again at veterans united, this was my first time buying a home and everyone was very helpful and patient with us. I hope for all the success in your futures.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

Steve is my favorite and my realtor says he is the best loan officer she’s ever worked with! He definitely was for me too, for sure!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
Photo submission from Christopher J.

I strongly recommend Veterans United to any veteran looking to purchase a home with a VA loan. VU will walk you through every step in the process. They truly think of everything and make the process as efficient as possible.

headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend

I really enjoyed working with this company. Everyone was very knowledgeable and helpful. They made this process very easy and clear.

headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

4.5 out of 5 Stars
Would Recommend

Veterans United supplied me with a great team that was extremely helpful through the process. As a first time home buyer, I feel lucky that Veterans United was there to help me. I would recommend Veterans United to any veteran.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

4 out of 5 Stars
Would Recommend

Worked well for us. Got everything done

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

More Reviews

See all 424,135 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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