Was very satisfied, whenever I called I either got one of the people working my loan, or a promt call back. All my my questions were answered and the process was east.
I cannot say enough great things about Felecia and her top notch team! They were with me every step of the way and made the process so easy! I will absolutely use them again in the future!
I HAD A STROKE AND THINGS DON'T WORK LIKE THEY USE TO. MAINLY TALKING-ITS DIFFICULT AND I ASKED EVERYONE TO EMAIL OR TEXT ME. I KNOW THIS CAN BE A BOTHER TO MOST PEOPLE. BUT NOT THIS TEAM---THEY ALL WERE VERY PATIENT AND UNDERSTANDING WITH ME.GOD BLESS THEM ALL!
The entire team and process was outstanding. Everyone did a fantastic job of keeping us up to date, informed, and very aware of our home buying process! Thank you everyone very much for everything!
I Would HIGHLY RECOMMEND Veterans United to other Veterans looking to buy a home. I've already started to brag about and Praise you guys. THANK YOU ALL for everything you have done for me to help me find my dream home.
I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able to accomplish a un realistic home loan. Be honest with Veterans United and the team assigned to you but more importantly be honest with yourself. Don't expect miracles, know your budget, be prepared, be proactive and most importantly be patient and respond to their request immediately. It's your loan after-all even though you'll feel like the team is only working on your loan, keep in mind they are also working on others and their loans but their response to your concerns are still their highest priority. Even by email which in some cases are at odd late / early morning hours. Just shows you they are definitely working on your behalf to give you their very best effort to make your loan happen. If your expectations are realistic and your honestly expecting a good experience you'll be satisfied. Unless your assigned Loan specialist team is Logan and his team then good won't be "good enough" of a rating you'll actually recieve an excellent experience. Also would like to say to you all that Logan's team includes a beautiful coordinator/specialist named Taylor working on your loan and she is a Rockstar, I give Taylor 100 stars as she is fantastic in all areas as well. If I had to do it again I'd request and not quit requesting for Logan and Taylor to be assigned to accomplish my loan package that's how great they are.
Logan and team made me the happiest new home owner i could be and like I stated above they are what makes the Veterans United Home Loan experience stand out among the rest.
Oustanding job
Just happened to run into your company while on the internet. I had never heard of you and planned to get my loan locally. I was very impressed with Veterans United from the start. I especially appreciated the help finding a good realtor and insurance agent. Everyone I dealt with at Veterans United was very friendly, knowledgeable and professional. Thanks again.
Great service and everyone was very helpful always going out of there way to ensure all my questions were answered. Thank you so much for such a wonderful experience.
Great experience.
Working with Veterans United was such a huge blessing! I got introduced to Ryan back in May when initially trying to pre-approve for a home. I was in the process of moving back home due to the pandemic so I was jobless and without a steady income. The only income I had was disability and at the time it wasn’t enough to qualify. Ryan told me what I needed to qualify and within weeks (nothing but God!) I was at 100% disability. This and only this allowed me to pre-qualify. Ryan was with me the whole time. He told me about my credit and what to do to maintain the score. His team of people was great and held my hand. Sidebar: This is my first home and though it’s a blessing to receive disability, I had to go through some things to be awarded it. Nevertheless, a furloughed job, living with my parents, and collecting unemployment for close to a year was all worth the wait of walking into a newly built home. Thank you, Ryan and your awesome team for giving me a place of refuge and peace.
Excellent service. Very easy to use website that makes getting documents submitted fast and easy.
Thanks to Kayla for her due diligence. We appreciate you Kayla.Thanks Veteran's United!The Howlett Family:
Tony, Jena, Troy and Keary
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I strongly recommend Veterans United to any veteran looking to purchase a home with a VA loan. VU will walk you through every step in the process. They truly think of everything and make the process as efficient as possible.
Working with the Veterans United Team led by Jeff Gilkerson was a great experience. No surprises and very professional!.
