Most of the experience was acceptable. However, when I rejected the offer to link my bank account to veterans united the friendliness went away. Monika and Zane both were trying hard to push me to link my accounts, even though I clearly communicated my stance. As the days went on i asked for specific information they needed from me, but revolved around linking the accounts again. Finally Zane provided me a list of documents he needed from me, i sent those in, and it was complete. Veterans united needs to find a better way or provide customers options for getting bank balance information. The last few interactions with the team as we closed in with underwriters really turned upsidedown my experience with veterans united.
While everyone I worked with was nice I would not be able to recommend using Veterans United to anyone else due to the issues that we had.
Shannon and the team were awesome! Very informative and we’re there every step of home buying process. I can’t remember the last time I’ve had customer service this good.
Thank you.
Ty and his team made this process of purchasing our new home so easy! Thank you to all of you!
Great!
Excellent, friendly and helpful service.
During these uncertain times Matt and Veterans United did a fantastic job on a very quick 3 week closing.
The team was extremely friendly and made a process I was not familiar with at all easy to understand.
Veterans united has been more than what I could ever ask! They really took care of my family, and I. They made sure I was ready for whatever was to come my way on a daily basis. They are very proactive which is something that I love to ensure my loan process was smooth! Thanks again to everyone at Veterans United from the light house team, all the way to the very last closing day. All of our hard work paid off, and everyone did beyond an amazing job.
Amazing! Nathan Bitner was by my side since the first call throughout my entire buying.
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Veterans United was amazing! We would recommend to anybody.
The best experience ever. Will recommend to anyone over and over again. If you’re a veteran you better use Veterans United because no one does it better.
Truly the best experience, especially after all the horror stories that you hear about people buying their first homes. Eric brought so much knowledge to the table and has an amazing team that kept me in the know every step of the way. Thank you again for helping achieve this goal of being a homeowner.
