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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,826 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,826 unfiltered reviews

Starting on Page 243 of 14,828. Return to Page 1

4.5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars

From beginning to end, one of the best home buying experiences I’ve had. Everyone was friendly, helpful and great communication. I highly recommend any veteran to use their services.

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Photo submission from Samantha J.

If you have doubts about using Veterans United, don't! If you're a new home buyer and new to this experience, they will guide you and help you through the process. This was my first time buying a house and I'm so glad I went with Veterans United. The process was so smooth. I always felt up to speed with what was going on with my loan process. My loan team was always on point and there to help. I couldn't have asked for a better experience. I'll be using Veterans United and my loan team in the future if I need too!!! Thanks Veterans United!

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

The people and team are great wouldn’t change a single thing about them.The app on the other hand. Dog poo Why do I have to log in and authenticate every time I open the app? This defeats the purpose. Additionally I want to set up bi weekly payments. The listing only gives options for days of the week not the date itself. As a VA loan company I would expect to have the option to do it on the 1st and 15th. When the military gets paid.

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars

Veterans United were excellent to work with. They were completely transparent and helpful throughout every step of the process.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

Great customer service and quick responses to my every inquiry. Bobby and his team did an excellent job.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

The very best experience that I have had in my home buying. Zach and his team were extremely helpful during this process and we are so delighted with his knowledge of the process to get this done in an expedient and professional manner. If I were to seek out another loan offer, the Veterans United would be my first choice. Thanks for all you do.

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

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5 out of 5 Stars

Experience was great great ALL my team members were awesome experiences and kind GREAT JOB thank you

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
headshot image of Kevin Weatherspoon Jr

Loan Officer: Kevin Weatherspoon Jr

NMLS# 2709273

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

Josh Schultz is the absolute best, I wouldn’t have wanted anybody else to help me buy my first or any other home for as a matter of fact.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Photo submission from Gayle W.

The moving team prepared me for my utilities & entertainment. They were always pleasant to talk with. I recommend you use their services. Jess was so amazing to work with.She answered all my questions from the beginning to the end no matter what the question was. I really enjoyed the video Jess sent me letting me know I have the final approval & clear to close. It was nice seeing a live face. lol! The team assisted me as well. They were all amazing! I didn’t think I qualified but I had nothing but positive results. I will always recommend VU to all my fellow veterans interested in buying a home.

headshot image of Jess Vomund

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars

Highly recommend Veterans United for the home buying process! They were with me every step and had no problem explaining everything. Long story short, was supposed to close on one house but had to rescind the offer and start the shopping process all over again. The whole team kept checking on me and were very supportive through the whole ordeal.

headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

3 out of 5 Stars

On the Monterey side of things that was promise to me I did not get and nothing was explain to me

Response from Veterans United

Hi Timmy,
I’m sorry to hear that what you were promised didn’t match what you experienced, and that things weren’t explained clearly along the way. That kind of confusion can be very frustrating, and I regret that this was the impression you were left with.

Should you want to discuss further, I’d be glad to make time for a call. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.

4 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

1.5 out of 5 Stars

Lake of communication, missed target closing date that was planned out 30 days. Last minute push to get information and documents was extremely stressful.

headshot image of AJ Greiner

Loan Officer: AJ Greiner

NMLS# 2373755

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Photo submission from Albert S.

We found our dream home and property. Thanks Veterans United!!

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars

Every step of the way, I felt supported and valued. They treated me like family. I would definitely recommend going with VU anytime.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars

Yes, I really appreciated Veterans United promptness in responding to any questions I had. Again, the entire home buying process was a breeze! Great job guys!

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

4 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

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