Veterans United has been great to work with and really helped me gain the confidence to buy my first home!
If you have doubts about using Veterans United, don't! If you're a new home buyer and new to this experience, they will guide you and help you through the process. This was my first time buying a house and I'm so glad I went with Veterans United. The process was so smooth. I always felt up to speed with what was going on with my loan process. My loan team was always on point and there to help. I couldn't have asked for a better experience. I'll be using Veterans United and my loan team in the future if I need too!!! Thanks Veterans United!
Loan process was very easy. Using the app to upload docs was great because I was able to do it on my schedule.
I really enjoyed the process with Veterans United. It was streamlined and the portal and group text made it easy. I am giving a 10 because the everything went much smoother than my previous VA loan with a different lender. The team was personable and did a good job at making the personal connection that can sometimes lack with remote/internet-based services. Our lender and title company did make positive comments about this process.There were a few times near the end that I left messages and didn't receive calls back of at least acknowledgment of receipt. This is a small blip in the process and admittedly there might not have been much to discuss but as a mortgage lending team you all deal with folks in the midst of the most chaotic time in people's lives. Providing peace of mind and helping assure confidence in the process can go a long way especially at the end when things are moving so fast.The process was fantastic - the team was knowledgeable - there were no surprisedThank you for the gift - the girls love the book, and my 4-year-old is sleeping with the dog toy.
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Pleasure to work with!
I was excellent experience.
The moving team prepared me for my utilities & entertainment. They were always pleasant to talk with. I recommend you use their services. Jess was so amazing to work with.She answered all my questions from the beginning to the end no matter what the question was. I really enjoyed the video Jess sent me letting me know I have the final approval & clear to close. It was nice seeing a live face. lol! The team assisted me as well. They were all amazing! I didn’t think I qualified but I had nothing but positive results. I will always recommend VU to all my fellow veterans interested in buying a home.
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From beginning to end, one of the best home buying experiences I’ve had. Everyone was friendly, helpful and great communication. I highly recommend any veteran to use their services.
We found our dream home and property. Thanks Veterans United!!
The people and team are great wouldn’t change a single thing about them.The app on the other hand. Dog poo Why do I have to log in and authenticate every time I open the app? This defeats the purpose. Additionally I want to set up bi weekly payments. The listing only gives options for days of the week not the date itself. As a VA loan company I would expect to have the option to do it on the 1st and 15th. When the military gets paid.
Veterans United were excellent to work with. They were completely transparent and helpful throughout every step of the process.
Great customer service and quick responses to my every inquiry. Bobby and his team did an excellent job.
