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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
453,187 reviews
757 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 453,187 unfiltered reviews

Starting on Page 243 of 15,107. Return to Page 1

4.5 out of 5 Stars

Very good, underwriters are a little strict. But overall very good.

headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

4 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

Veteran United is awesome! They have members of their team to help you through every step of the loan process. They’re really involved letting you know what you need to do to get to the closing table. They’re a blessing! My wife and I bought our first home through them. They made the process very easy!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Photo submission from Christian B.

Jennifer is the most kind and flexible person I have ever had the pleasure to work with. She handled every issue that came up during the home buying process with poise and candor. This company was professional, timely, and considerate.

headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

Veteran’s United did an exceptional job in processing my refinancing request. I could not ask an organization to have performed better.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars

Process was great and fast

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

0.5 out of 5 Stars

Poor communication from loan officer

Response from Veterans United

Hi Greorgisson,
I’m really sorry to hear the communication didn’t meet your expectations. You deserve clear, steady updates throughout the process, and I’d like my people to look into what happened. If you’re open to talking more, you can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.

4 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

4.5 out of 5 Stars
headshot image of Trip Klaus

Loan Officer: Trip Klaus

NMLS# 1997201

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Photo submission from Angela P.

JB and the whole team were outstanding. This is my first time buying a home and he walked me through every step of the way. There were no questions that he didn’t have an answer for. This was a very stress free home buying experience for me and I would most definitely recommend Jb and the team! Thank you so much!

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars

The process was smooth and organized. The online platform was helpful to organize, upload, and view documents.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

4.5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

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4.5 out of 5 Stars
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars

Veterans United out of Clarksville, TN is the best team of folks I’ve ever met and had the pleasure of working with! We’ve had the pleasure of working with Amanda and her team a few times now and they are the best!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

4.5 out of 5 Stars
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Photo submission from Scott Y.

I will be recommending Devon and Zac from Veterans United to any friend/family who are looking to buy a home. I will be recommending Katie to assist anyone with looking for a new home to live in. They’re all great and made this process as smooth and easy as possibly could. I wouldn’t be in my new home without them.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars

I’ll be honest. This was a stressful time. I can’t remember the last time I went through more. Any time I had a question, it seemed like they were way ahead of me. Any worry I had got addressed immediately. It is clear that these folks understand exactly how a veteran thinks and are prepped and ready to keep us moving forward through a process that seems insurmountable at times. I could not recommend them more highly.

headshot image of Victoria Elliot

Loan Officer: Victoria Elliot

NMLS# 2030084

5 out of 5 Stars

Thank you to all on the team. You’re all phenomenal! As much as I never want to buy another house ever again…because, well, moving stuff ;) I’ll be back if the event ever occurs again. Thank you!!

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

4.5 out of 5 Stars
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

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