I cannot say enough wonderful things about Veterans United and the incredible team that helped us purchase our home! From beginning to end, the entire experience was fantastic.Communication was absolutely outstanding throughout the entire process. My team kept me informed every step of the way, made sure I understood what was happening, and was always available to answer my questions. And believe me, I had A LOT of questions! It didn't matter how many times I asked something or needed clarification; they were always patient, kind, and willing to explain everything without ever making me feel like I was being a bother.Buying a home can be an overwhelming and stressful experience, but this team went above and beyond to make the process as smooth and reassuring as possible. I genuinely felt like they cared about us and weren't just trying to get another loan closed.Thanks to their hard work and dedication, we are officially homeowners! I couldn't be more grateful for everything they did to help us get here.10/10, hands down! I would recommend Veterans United to anyone looking to purchase a home. If I could give more than ten stars, I absolutely would!
Really the best experience! We had some issues with another lender but Mason jumped when I called to see if VU would be better thank you for helping us get our dream home the whole team was AWESOME!!
The team was very supportive and responsive! I had so many questions through this process and they were patient throughout it all!
My whole experience was extremely helpful and quick. Especially my Loan officer Brett and Realtor Eric.
Home buying is a team effort. To have an awesome experience, takes an awesome team. Marcus' team is that awesome team to deliver that stellar experience!Many thanks to you Marcus and your team!
Thank you
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Buying a home for the first time is daunting and stressful, but every step that VU was involved in was flawless. Drew, Tyler, and Melissa were amazing, communicated clearly and always had time for us. I never left any conversation with more questions than answers. They went above and beyond to answer our questions and make sure that we stayed informed, confident, and happy with our progress from start to finish.
As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.
Ryan and the team were awesome and always accessible! I had previously used Veterans United and the service was and continues to be OUTSTANDING!
I think team should be on the same page a little more. We had one person take a requirement off and then another add it back on only to take it back off. Otherwise everything was great
Justin was always available and incredibly helpful toward our questions and concerns. Him and Amy were very ready to get things moving and not allowing any paperwork to sit. They made it all a smooth transition and allowed for little stress to remain with us.We are very grateful for their help in this time!
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Dustin, Kaitlin, Colleen, and the whole team were great. Made the process very smooth, will definitely use them in the future.
Stephen Erickson and the loan team that I had did a phenomenal job. They made this whole process stress free.
Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.
Austin is, hands down, the best loan officer I have ever had, and after four home purchases, I'm not easily impressed. He was invested from day one and went the extra mile every single time we talked. I've worked with other loan officers, but none of them made the process feel quite like this.He checked in almost daily, and I'll admit those updates became a highlight of my week. Evenings, weekends, whenever I reached out, there he was. He's set a standard I don't think anyone else could match.I can't say enough good things about him. If you're starting a home search and want the best loan officer, Austin is your guy.Moving to a new place often results in finding new friends. He’s the type of human I want to be friends with. Kind, hardworking, and really invested in you.Once you work with him, you won't want anyone else. I already miss our daily check-ins.Thanks again, Austin.
Outstanding experience
