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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
467,226 reviews
767 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 467,226 unfiltered reviews

Starting on Page 28 of 15,575. Return to Page 1

5 out of 5 Stars

Absolutely, the experience with Jen was above and beyond!! Never had a second thought about reaching out to Jen with questions, help filling out the To do list or anything else that came up I was not sure of. Her prompt response, via calling, email or text was such a comfort knowing I could always count on her!! Everyone from Veterans United gets 10!! Also checked in with me to see if I needed help with anything!!

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars

Always on top of it. You can try other lenders, but nobody offers the transparency and protection that these guys do. Straight forward, high communicative and will help you get the best deal without any pressuring to make a decision. 10/10.

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Photo submission from Aleeta R.

Thank you everyone for making my first time home buying experience fast and smooth. I appreciate everyone's prompt communication and knowledge throughout the whole process. I felt like I had the best team to work worth in helping me purchase my home.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

It was great! I have used VU a few times now. And working with Jake has always been awesoms and seamless!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

0.5 out of 5 Stars

2nd and last time using veterans united. Horrible experience. Closed late, terrible communication. The only person competent on the team was Ashley. If she was our loan officer we absolutely would have closed on time. She stepped in and got our home across the finish line. She’s great.

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars

I’m very grateful for Veterans United.

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
headshot image of Annie Salazar

Loan Officer: Annie Salazar

NMLS# 1099836

4 out of 5 Stars
headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

5 out of 5 Stars

It was quite a journey this time around but through the ups and downs, Veterans United was there to help out.
Consistently accurate information, this was crucial for our family while navigating the home buying process. Thank you so much for making the return to my home state possible.

headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars

Veterans United was amazing to work with. They guided us from beginning to end, and were helpful every step of the way!

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

4.5 out of 5 Stars
headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
Photo submission from Floyd B.

We are so happy with our new home! Cole at Veteran's United and his team made it a seamless process. They were always available to answer any questions we had.

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars

Aaron and Eric were great to work with. They made the process easy and painless. They were both always just a phone call away. I’d recommend them to anyone

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

4.5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

Ryan was great and responsive. When I had questions, he would not only provide answers, but he would also reach out and talk to me to see how I was doing with everything and if I needed anything. I will definitely recommend my friends and family to work with Ryan when they are looking for a new home loan.

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

1.5 out of 5 Stars
headshot image of Katelen Schnell

Loan Officer: Katelen Schnell

NMLS# 2715755

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

Ta'tianna was so so so wonderful. She always got back to me super quick and gave me every detail I needed. This was my first time buying a home and I felt confident and taken care of with my team.

headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars
Photo submission from Nishondra S.

Veteran mom and baby are officially homeowners. We are very grateful and honored for this blessing!

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars

The service, response rate, attentiveness, and knowledge of the loan team were phenomenal! I really felt valued throughout the entire home loan and purchase process.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

4 out of 5 Stars
headshot image of Victoria Flora

Loan Officer: Victoria Flora

NMLS# 2709362

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars

Very easy process refinancing our home. Our whole team at VU was awesome!

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

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