Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,729 reviews
969 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,729 unfiltered reviews

Starting on Page 28 of 15,391. Return to Page 1

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

Rob Weigand was very informative throughout the whole process. He made the process a very smooth transition. He answered all of questions in a very timely manner. I can’t thank him and his team enough for all the great customer service I received.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
Photo submission from Jylene E.

Veterans United made it super easy to even move out of our home state and we felt secure in our decision. Outstanding 24 Hour help and always answered our questions! We absolutely recommend VU!

headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars
headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

5 out of 5 Stars
headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars

Very efficient and made the entire process smooth!

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars

Ali the best!

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars

Stephen Coloni,
Our loan Officer provided exceptional service throughout our home buying process. He was always available to answer questions, explained every step clearly, and ensured everything stayed on track. His professonalism and dedication made a huge difference for us. We couldn't have asked for a better experience and would confidently recommend him to others. Veterans United provided outstanding service. 100%
Jenny Foster is also exceptional and is very knowledgeble keeping everything on track as well. 100% recommended.Jonathon retired Veteran USMC

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

0.5 out of 5 Stars

had a very disappointing experience working with this team. Communication was consistently poor—we had to repeatedly follow up just to receive basic updates, and we never felt like a priority.Kendal and Donna were often unprofessional and dismissive. On multiple occasions, they emphasized how busy they were or mentioned upcoming vacations, which only reinforced the lack of attention given to our file. Most concerning, Donna accidentally included me on an email where she was making fun of me, which was completely inappropriate and unacceptable.Additionally, the appraisal process was handled extremely poorly. The report contained numerous errors—over eight corrections were needed—including incorrect names and inaccurate information. This significantly delayed the process and added unnecessary stress.Overall, this was a frustrating and unprofessional experience from start to finish. I would not recommend this team and will not be using them again.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

The team worked with me and answered amny questions I had quickly. I never felt alone through the process.

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars

Outstanding job and was able to save me a lot of money.

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

This process started out is only a dream. I made a simple phone call from a Google search and ended up with Veterans United, Alberto and his team. What a God send. It is amazing and I am astounded at how smooth they really make the process. Along every single step they knew exactly what they were doing. The smallest of details were taken care of by their team. Veterans have enough to deal with with many returning from war, deployment, and time away from their families. It’s comforting to know that there’s a company out there that looks out for their well-being. Unfortunately, 10 is the highest grade you can grade someone on their scale, in our opinion, they deserve a much higher score. They took a dream and turned it into a reality, and for that we will be forever grateful. I could not recommend this team higher. Thank you Alberto, and your entire staff for not only making us feel like family, but taking our dream and turning it into a reality. God bless you.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Everyone involved was great!!!!! Special shout out to Nate, Christy, and Marjorie!!!!

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars

Honestly extremely happy with how everything went

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

4.5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

Ready to see for yourself?

Experience first-hand why 367,847 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Phil Smyser is exceptional. He took the time to understand our unique situation and FOUGHT for us!!! Simply put we got in a bind because of another mortgage services misinformation and PHIL swept in and saved the day. HE IS AMAZING, Veterans United is amazing. I especially love the level of integration on the web site and app. You can simply enter in your info and viola your income, addresses, employment history is all imported in and verified.

headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars

The process as a whole really sucks but I imagine it could've sucked more without Ryan and Cara.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

Veteran’s United made the home buying process quick and pain-free. Tyler, our Loan Officer, was vigilant during the entire process and ensured we made it to closing on time. This was our first time using Veteran’s United, but fifth home purchase. Hopefully we won’t be moving again, but if we do I’ll be using Veteran’s United for our next purchase.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars

Carla with veterans United helped us to understand what we needed to do with our credit to qualify for a mortgage. She gave us direction and checked in on us periodically to see how we were progressing. She notified us as soon as our credit score had reached the threshold for approval. The next day Andrew Beckett and his team contacted us and we started the loan process. Andrew, Selena and his entire team were always on point, willing to help and kept us focused and on track. We started out 2026 still wondering if find a home was in our future and May 1 we are now in our new home! Veterans United gave us top-notch service from beginning to end!

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Photo submission from Andrey P.

Veterans United helped me find a place I can finally call HOME!

headshot image of Joyce Kulakowski

Loan Officer: Joyce Kulakowski

NMLS# 833698

5 out of 5 Stars

Easy to follow portal, and my VU team was awesome, personable, and all around helpful!
Its the way to go
Semper Fi

headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars

Wonderful company as a vet will recommend it to anyone buying a home.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars

I felt overwhelmed throughout the process and the team assigned to us helped me understand terms, actions, timelines and things I didn’t even consider when buying a home. I would fully recommend and use these services for every single time.I could not have had a better experience

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.