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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
467,419 reviews
743 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 467,419 unfiltered reviews

Starting on Page 28 of 15,581. Return to Page 1

5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

4.5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars

Easy to communicate and navigate!

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars

We love working with Alberto and Shari at Veterans United they made our home loan application and process so smooth and kept us on track for closing. They made everything work for us and we really appreciate their hard work.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Photo submission from Aleeta R.

Thank you everyone for making my first time home buying experience fast and smooth. I appreciate everyone's prompt communication and knowledge throughout the whole process. I felt like I had the best team to work worth in helping me purchase my home.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

The experience with Schandler was so amazing, personal, and 100% professional.
This was the best home buying experience that we have ever had and it is all due to Schandler.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
headshot image of Conner Cook

Loan Officer: Conner Cook

NMLS# 2772911

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

4.5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars

Veterans United made first time home buying incredibly easy. Mason, Ryan, Christy, Michel thank you all so much for all your help. You guys were amazing and I truly appreciate the house warming/marriage gift. Would recommend to any one in the market for a home.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

Everything went through smoothly on VU side and I feel like they have done everything to help me reach my goal.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

1.5 out of 5 Stars

Emily is the best everyone else is either in team meetings or nasty like Abby

Response from Veterans United

Hi Kevin,

Thank you for sharing your feedback. I'm glad to hear that Emily made a positive impression on you. At the same time, I'm sorry that other parts of your experience left you feeling frustrated.

I understand how stressful it can be when important items arise close to closing, especially when you're trying to coordinate employment documentation, review updated disclosures, and complete signing on time. When communication feels rushed or it's difficult to reach the right person for answers, it can add unnecessary frustration to an already stressful process. I'm sorry that your experience left you feeling unsupported.

I'd appreciate the opportunity to learn more about your concerns and discuss your experience further. Please contact me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages received outside those hours are typically returned the next business day.

Sincerely,
Claire S., Client Relations Manager

4.5 out of 5 Stars

Justin, Jordan and Brianna did a fantastic job!

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
Photo submission from Floyd B.

We are so happy with our new home! Cole at Veteran's United and his team made it a seamless process. They were always available to answer any questions we had.

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars

Amazing!!!!! Travis Ward and his team made our experience extremely satisfying. I highly recommend Veterans United Travis Ward and Team, it's our 3rd home we purchased, and each experience is more satisfying.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Evan Campbell

Loan Officer: Evan Campbell

NMLS# 2732305

4 out of 5 Stars
headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

4 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

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5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

Whole team was awesome everyone was always on it. Especially when I asked dumb questions. Overall great experience.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Photo submission from Nishondra S.

Veteran mom and baby are officially homeowners. We are very grateful and honored for this blessing!

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars

Johnna and team were amazing! This was our third time working with VU and as always flawless from start to finish!

headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars

Shane was extremely professional and helpful. He answered all of our questions no matter the time. I feel he went above and beyond!

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

4.5 out of 5 Stars
headshot image of Nichole Barber

Senior Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

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