Everything went smoothly and great. The whole team was very helpful.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Aaron and the whole team were amazing.
You all made the process stress free and so thoughtful!
The gift box was an added (awesome) thought, even my dogs say thank you, they loved the treats!!
The patient skills, the knowledge everything they did every step of the way and I believe until now is outstanding work I would not do anything different things to them
From start to finish, this team is absolutely incredible. Ive spent all my adult life in or around the military, and have moved with wife and fam over 15 times, and Vet United was by far the easiest, smoothest and most competent experience we have ever had!! I would and will never go anywhere else for home buying. Their team synergy is like a T1 mil SoF unit, lol. Seriously, look no further, i know you will have the same. Good luck and Thanks!!
Chase Lyles turned what should have been an impossible refinance into a smooth closing. Our situation was complicated: an active billing dispute with our HOA and a lien clouding title mid-process. Chase never flinched. He worked with the title company to structure an escrow holdback so we could close on time without surrendering our dispute, kept us informed at every step, and treated every complication like a problem to solve rather than a reason to say no. We closed on a rate that saves us over $1,100 a month. Veterans United and Chase earned every bit of this 10.
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Buying my dad’s forever home was such an important milestone for our family, and I truly cannot thank Kate, Gage, and their entire team enough at veterans United for making the process such a wonderful experience.From the very beginning, they were professional, knowledgeable, patient, and incredibly supportive. They took the time to answer every question we had, kept us informed every step of the way, and made what could have been a stressful process feel smooth and manageable. Their communication was outstanding, and we always felt like we were a priority.Kate was amazing as our loan coordinator. She was organized, responsive, and made sure every detail was handled with care. Gage was an exceptional loan officer who went above and beyond to ensure we understood our options and felt confident throughout the entire process. Together with their team, they exceeded every expectation we had.Because of their dedication and hard work, my dad is now in his forever home, and our family will always be grateful for everything they did to help make that dream come true.If you’re looking for a mortgage team that genuinely cares about their clients and delivers outstanding service, I wholeheartedly recommend Kate, Gage, and their entire team. They truly deserve five stars, and if I could give them more, I absolutely would!Thank you all for your kindness, professionalism, and commitment. You made a lasting difference in our lives, and we will never forget it.Sincerely, the Harris and Macklin family
My team was outstanding. They made sure I understood the process and quickly addressed any issues that came up. I called Aaron a couple times on weekends and he always took the time to calm my nerves and explain everything to me. Danielle stayed in contact with me many times and got questions answered. I'm very impressed not only with their professionalism but with the way they made me feel like I was their only client. I highly recommend that any veterans who are looking for a new house use Veterans United.
I would say working with Dylan was really nice. He answered all my questions and he was really professional, straightforward with me and my plans on how achieve my dreams.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Very excellent! I would recommend you guys to other veterans when given the chance.
My loan team was always available to answer any questions i had and was able to help with anything i needed.
Couldn't have had a better experience
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Don and Levi were great; went the extra mile to help me
Working with Brett made buying my first home so much easier. Since I was using a VA loan there were a ton of moving parts, but he stayed on top of everything. He spent so much time running the numbers to help me hit the exact monthly payment I was looking for. He even broke down how the market works with interest rates so I actually understood what was happening. Anytime I panicked or had a question, he got back to me fast and always had my back. If you need a loan officer who actually cares and knows his stuff, Brett is your guy. Thanks for helping me achieve this milestone!
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Josie, Desi and Scott were awesome making this process streamlined and easy!
I highly recommend Josie and her team for refi’s like mine as well as home financing!
Thank you Josie, Desi and Scott!!
From start to finish our experience with Veterans United was excellent, timely and professional. I would highly recommend their team.
I cannot recommend Kenny enough. He was professional, personable, and prompt throughout the home buying process.
Great customer service and guidance through the entire loan process.
