So far everything is going great, i have no problems which makes life easy. Thank you Veteran United.
Nelson
The entire process from start to finish was fantastic. This is not my first home loan but this was my first time working with Veterans United. They are by far better than any other company that I have worked with in the mortgage industry and comparing my experiences to civilian counterparts it appears that Veterans United blows civilian mortgages straight out of the water. The entire process was simple and straightforward. There were multiple people involved that helped with any questions and concerns I had. The online document submission system is a breeze to navigate. Heck, I was able to close on my mortgage in less than 30 days. This level of service, reliability, and overall performance is basically unheard of in the industry.
⭐⭐⭐⭐⭐More Than a Home Loan — They Helped Me Build a FutureThere are some experiences in life that you never forget, and my journey to becoming a homeowner is definitely one of them.Buying a home is not just about signing papers, getting approved for a loan, or receiving the keys. For me, it represented hard work, sacrifice, perseverance, and finally having a place I could call home. And I can honestly say that having Veterans United beside me made that journey something I will always remember.From the very beginning, Emily H. was the first person I had the opportunity to work with. She helped me feel like I wasn’t walking into this process alone. That first interaction meant more than she probably realized because it gave me confidence that I had a team in my corner.Then came Shawn, my Loan Officer, who was absolutely incredible. Shawn wasn’t just someone handling my loan — he was someone who took the time to explain things, answer my questions, work through challenges, and keep me moving forward when the process became overwhelming. His patience, knowledge, and dedication meant a lot to me.I also want to give a special THANK YOU to Jaclyn, my Loan Coordinator. She was phenomenal. There were so many documents, requirements, questions, and moving pieces throughout this process, and Jaclyn helped keep everything organized and on track. She was there when I needed answers and helped make a complicated process feel manageable.And Cassie T., my Home Coordinator, deserves recognition as well. Her support and communication were another important part of getting me to the finish line.There were several other members of the Veterans United family who helped me throughout this journey whose names I unfortunately can’t remember, but I want every one of them to know something:You mattered. Your work mattered. And you were part of helping change someone’s life.There were moments when this process felt stressful. There were times when I had questions, concerns, paperwork, conditions, and obstacles that made me wonder how everything was going to come together.But somehow, every time, there was someone on the Veterans United team willing to help me find the next step.That’s what I’ll remember most.I never felt like I was just another loan number.I felt like a person.I felt like my team genuinely cared about getting me to the finish line.And then came the moment that made everything worth it — getting the keys to my home. 🏡That moment carried a lot of emotion because I knew what it took to get there. The late nights. The hard work. The uncertainty. The paperwork. The waiting. The questions. The sacrifices.And then suddenly, I was standing there knowing:“This is mine. I did it.”Veterans United didn’t just help me obtain a mortgage.They helped me reach a milestone that will impact my life and my family’s future for years to come.To Emily, Shawn, Jaclyn, Cassie, and everyone else at Veterans United who played a part in my journey:From the bottom of my heart, THANK YOU. 🇺🇸You may work with hundreds or thousands of veterans and homebuyers, but please know that for the person on the other side of that phone call, email, or document, this isn’t just another transaction.It’s their life.
It’s their family.
It’s their future.
It’s their dream.You helped make my dream of homeownership a reality, and I will always be grateful for that.Veterans United — thank you for helping me turn a dream into an address I can finally call HOME. 🇺🇸🏡❤️Five stars doesn’t come close to expressing how grateful I am.
Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.
Couldn't have been a better experience. The entire team really stepped up and went above and beyond when needed.
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It was easy to understand what documents to obtain. The to do portal was a fantastic way to keep us moving forward and the entire process was super fast from beginning to closing.
Thank you so much!
It went good a few bumps in the road but not too bad
Maggie and team were very pleasant to work with!
Dane is fantastic! Explained everything and was always available! The best
I won't work with anyone else.
Emmy and everyone else i spoke to were quick efficient and helpful with everything i needed. I never had to wait more than an hour for a text or email response at any point.
They made this process painless and smooth!
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I received nothing but the best from Veteran United. I would recommend Veteran United 100%
Lucas and the rest of the team were amazing. I would definitely recommend for a VA home loan.
Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.
One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.
On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.
Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.
Veterans United was absolutely wonderful! We initially went to 3 other loan mortgage options before finally settling on Veterans United. Hands down, VU was the most fluid mortgage application and process of all of the others! They made our home purchase easy and worked with us almost daily as well as with the title company and our realtor. Veterans United tackled our needs with a thorough team approach and the whole process was extremely clear and honest and upfront. I personally appreciated Will and his teams integrity and genuine care for us. We are very happy with our choice of mortgage lenders .
Great service
Holly was great, friendly, informative, and such a dream for my Home buying process.
Great team overall, and they communicate well.
