Brittney White was very helful with the closing process. She even expedited the closing process so we could have an early closing. This was my third closing with Veterans United and Eric Hermann. He has always put together the right team to make the process smooth and the least amount of stress. I've always appreciated his knowledge as I've reached out to him many times for questions.
Keeping the buyer more in the loop, there was a couple small things that where asked about in the beginning, that weren't addressed causing a weeks delay and extra $1,300 investment fast to get the water to pass . If it would of been addressed in the beginning there wouldn't of been a delay and the extra $1,300 may of been substantially less, being able to do it myself...
Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.
Dane was excellent and was more than helpful along the way. Would highly reccomend
Overall the experience cradle to grave to take out a remodel mortgage with Veterans United and with Ted and team was wonderful, easier than I expected
We are first time homebuyers, the entire team from Erique to Chris to Lisa and Sabrie and everyone else has been so incredibly helpful throughout the entire process. They constantly checked in to make sure we understood the process and answered any questions we may have had. Buying a home is definitely not easy but the team with VU made it simple for us and took care of all the hard work. I would most definitely recommend VU and would work with them again in the future.
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It was a great experience for it to be my first time buying a home. I really appreciate the team I had to help me. The hand written note and the gifts at the end were a great touch I loved that.
Everyone got back to us quick and was very helpful.
Everyone was a big help to me.
Awesome service and professionalism!
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I’m genuinely happy that I went with Veterans United. Jay and the Team were amazing. I’ve been bragging to other Veterans about their great work and have recommended them. Jay did great! Professional at his job.
Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.
One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.
On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.
Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.
Incredibly easy to work with Matt and Ashley and Team. They handled everything. Smooth process from start to finish with no headaches.
As a first time homebuyer, Veterans United provided me with a competent and highly professional team that guided me throughout the entire homebuying process. I was essentially stress free!


