The team is was blessed with helped a ton!! My realtor has worked with this company before and was hesitant... she had all good things to say about this team!
Mike Lyman and his team were wonderful.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
There is a reason I am a repeat customer with Veterans United. They are professional and are dedicated to your buyer through the entire process. Our primary contact, Aaron, was phenomenal to work with. For almost a year, he actively stood by our side until we found the home of our dreams. I can't thank Veterans United enough for the support.
Jacob Elliott was amazing, our process was very streamlined and thorough. He was very communicative and helpful.
Awesome service,great response, good timing
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Wonderful crew that kept me in the loop the entire way through
AMAZING!! My first home purchase and Scott and Ashley and team did an incredible job at getting everything done in my time frame and kept me calm in the process. If I ever had a concern, it was addressed immediately. Wish I could by another just to work with the same team, to include Katie, my realtor. She was amazing at getting us into everything we were interested in, right up til we found our perfect home, then they all worked together to get my family in and closed before our preplanned vacation. I recommend 1000%.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Working with Mike has been great. He kept us informed and up to date.
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Always available and ready to answer any questions. Kind, considerate, and understanding of our needs and concerns. Great group!
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Heidi was outstanding to work with.
Jeff and the entire Veterans United team exceeded my expectations throughout one of the most complex refinance transactions I've ever been involved with. My loan required navigating multiple challenges, and there were times when it felt like every obstacle imaginable came up. Jeff and his team remained professional, responsive, patient, and solution-oriented from beginning to end.They consistently communicated with me, explained each step of the process, and never made me feel like I was just another loan number. Their persistence, expertise, and dedication ultimately helped me successfully refinance my home and keep a property that means a great deal to me.I especially want to thank Jeff for staying engaged throughout the entire process. He never gave up, always kept me informed, and worked hard to help me reach the finish line. The level of customer service and commitment I received made a stressful process much easier to navigate.If you're looking for a lender that genuinely works for you, communicates well, and stays committed even when the process gets complicated, I highly recommend Jeff and the Veterans United team. Thank you all for helping me achieve such an important milestone.
Haley was super awesome!
Made it painless as possible
Cory and Sam were excellent with disseminating information and always keeping me on the same page.
The realtor Colleen W. Was absolutely amazing and did her very best to always insure I was taken care of. She also assisted my grandparent who i purchased my home from was taken care of too.
