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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
476,592 reviews
704 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 476,592 unfiltered reviews

Starting on Page 28 of 15,887. Return to Page 1

5 out of 5 Stars

Everything was very well communicated and easy to understand. Very professional.

headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars

Its been amazing working with them. Especially my loan officer Solibel Ramos. She’s been really helpful from day one in explaining everything. She took care of each and everything from the beginning to the end. I highly recommend working with her if you want a great deal on a home loan.

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
Photo submission from Chandra D.

Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Very helpful team!

headshot image of Sam Sibajene

Loan Officer: Sam Sibajene

NMLS# 2355968

4 out of 5 Stars
headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

They were very patient throughout the whole process and explained every step till the closing.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

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5 out of 5 Stars
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Nick Heimericks

Loan Officer: Nick Heimericks

NMLS# 2452747

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Photo submission from Anne T.

I won't work with anyone else.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

Dustin and the team really impressed us. The communication was always there. The team really made this effortless for our family and we couldn’t be more thankful. We would absolutely recommend Dustin and the team. 10/10.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

4.5 out of 5 Stars

Very helpful when you needed questions answered.

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

4.5 out of 5 Stars
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

Ready to see for yourself?

Experience first-hand why 380,566 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars

Very pleased with Veterans United! Jeremy Patterson and Jeremy Landry kept us updated and aware of the process the entire time!
Kudos to the entire VU team…job well done!

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars

They were exceptionally helpful, making my experience seamless and helping me secure my loan.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

Just some to think about, when someone said they will get back with you later on in the day, it would be polite if they couldn’t get back with you at least send a text to tell you sorry got busy.You Molly always got back with me but others no.No problem, people get busy.

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars

Honestly I've known homelessness in my life, as a teen before the Navy and again after the Navy at a time I felt the VA had thrown me under the bus. Allot has changed in my life, I've consciously and often privately worked on myself, sowed allot of seed in the hope of a better tomorrow for many years.Then after about 17 years living in a trailer park I decided I'd had enough of the locals affecting my state of well being. Tired of watching them in my cameras getting way to close to my cars and property, constantly disputing my Sanctuary.And so I told my wife, let's buckle down and find a way to buy a house. At that point we were starting from scratch. So when I discovered Joseph Sepulveda of Veterans United I was full of hope. The level of Support is truly what made this happen.I believe Joseph was the pillar of strength I needed, and the reason I am a home owner today. Yes, I sowed the seeds and by the providence of God, Joseph was able to help make it happen on his end.My message to any Veteran who's thinking they have outgrown your current life, I encourage you to believe in yourself and in Veterans United to handle the rest.Because you can do this.
- Take a chance on yourself & the new life you deserve that's just around the corner.
- Peace

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

4.5 out of 5 Stars

Overall, everything was awesome. My team was amazing. Any question I had was met with a quick response.

headshot image of Matthew Brillhart

Loan Officer: Matthew Brillhart

NMLS# 2770542

5 out of 5 Stars

They are outstanding. Had some hiccups Julie C. and Kat W. We're impeccable. Fought it to completion. Absolute pleasure to work with

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars

Torri gave us 110% and made sure everything went smooth with that long. My wife and I are extremely happy and thank God for her and her players with her.

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

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