Everyone was very helpful and friendly.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
I will Highly recommend Craig and his team. They did an excellent work during my process and communication was excellent.
Great Job!
I've done business with VU on 3 homes now and the first 2 were excellent but the 3rd time was NOT a charm. The app and website are down right horrible and way too problematic. I opened tickets and called the help desk but they weren't very helpful and when I was transferred to somebody that could allegedly help he was very rude on the phone. I probably won't be doing business with VU again in the future after this last interaction.
Super helpful at every step. I spent a large portion of my time working with my Veterans United team while I was deployed, and they were incredibly helpful making it all work with my limited availability and remoteness. I’d recommend them everytime.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Super helpful in every step. I never felt rushed or pressured in anyway. Even after closing, they helped with setting up utilities, mail forwarding, and more. I am so thankful for my team.
I liked working with Veterans United. They have a lot of tools that help in the buying and move in process. In particular I would like to thank Stephen and his team for their support.
Once again, Drennan and his team did an amazing job getting everything done on time for closing. They are always knowledgeable, helpful and answered all my questions. Thank you!!!
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I can not express how grateful i am to the team. Excellent communication put in a ton of work. When i thought it wasn't going to work Jamie was there even after hours.
Colin and the whole Team at Veterans United were great to work with through the whole buying process. Very informative and prompt to answering any questions or concerns.
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Scott is through and good at what he does
The best…always stayed up to date and answered all questions we had with ease and listened
Started out great, but then communication was kind of difficult. Would not get through by phone and emails were unanswered. Overall though, good experience.
Justin and his team were a pleasure to work with. Seamless process.
Most people take at least a year or so to find a house it only took me five months. They matched me with great realtors in every state I was looking in to buy. The process was quick fast and straightforward. They handled everything with promptness and professionalism. At the start of closing “chef kiss” couldn’t have gone smoother. Got a great deal with a beating home and nice sized plot of land. My squad was great especially being a first time buyer. They have went above and beyond for me from start to finish. Highly recommend using them. Thanks again team you knocked it out the stratosphere.
