we had a very tight timeline to close and didn't even know if we would be eligible for VA loan since service was so long ago. the whole team did a great job in maintaining contact and getting the job done
I felt it was impossible to get a hold of people when I needed them the most..... I kept getting auto responses that my team was out of the office with out any sort of contact for someone to help while they were..... In the beginning it was great and I feel as soon as I told them I was happy they gave up and moved on to the next loan..... A lot of times I felt the lack of communication was very unprofessional and frustrating during a time I needed my team the most. Cedric was the only member of my team that I felt cared about my concerns and was willing to find me solutions..... I feel like everyone else only dealt with me to get me to leave them alone..... Almost felt abandoned at the end which is why I wouldn't recommend VU. At the beginning of making one of the biggest fancial decisions of my life I felt I was lead on and told I was going to experience the complete opposite of what I actually did experience. Very disappointed because a friend of mine did recommend VU and I believe we had very different experiences.
Levi helped me ever step of the way and made my purchase seamless. The problems I ran into were talked about, offered solutions, and made it it happen. He offered a personal touch that made the experience like I was talking to friend rather than an employee. I would use veterans united just to work with him again
Veteran mom and baby are officially homeowners. We are very grateful and honored for this blessing!
Easy to work with, intuitive. It is obvious customer service is a focus point for the team. 20/10.
Satey and Dennis are absolutely fantastic to work with. The process was surprisingly smooth compared to my previous loan. They answered all questions and assured me every step of the way. I would suggest Veterans United to every Veteran.
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I keep using veterans united because I've always had a great experience Jerry's team was so great helpful everything was so easy 🙌
I was completely blown away about how helpful, friendly, courteous, and thoughtful Veterans United and Trey Barrows team has been throughout the entire home buying process My wife and I are completely Ecstatic and never thought we could buy a home and were so afraid when we first came into the prospect, but from the beginning, United veterans team came to the rescue with everything at their disposal to help my family, and I realize a dream come true.
Thank you, Trey, Riley, and everyone else who committed themselves and was involved in helping us Find and purchase our dream home.
I would definitely recommend Veterans United, Trey Barrow, and their very professional and knowledgeable staff to everyone I know.12 out of 10 y'all
Excellent, very patient and will help you through everything. I really appreciate them and hope everybody have a blessed rest of the year and keep doing what you’re doing cause you’re doing good.
We are grateful for this all star team, from day one they were on it and ensured everything went smoothly. Thank you all for all that you did to get us in our forever home.
Wyatt was amazing since day one of our process. Any time we had questions he answered truthfully and to the best of his ability. We would work with Wyatt any day out of the week.
Evan and his team were exceptional! As first-time homebuyers, they made the entire process feel easy and much less overwhelming than we expected. Their communication was excellent, and they worked seamlessly with our Realtor throughout the process. They were always available whenever we had questions or needed support, and we truly appreciated their transparency every step of the way. Their dedication and hard work helped us secure our dream home! Thank you so much, Evan, Eli, and Jonathan! We are incredibly grateful!
Eric, Brie and their team were incredible with a challenging timeline and a tough situation overall. They went above and beyond to move things forward and to guide us through the steps in a timely, straightforward and friendly way. We felt very well taken care of and immediately like 'part of the family'.
I couldn’t say enough about how awesome James and veterans United was to help my family and I buy a home. Everything went so much smoother than I thought possible and now we’re living in our own home that we love! Thank you so much for helping us!
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Levi was outstanding. He stayed on top of all details and followed up promptly. He was very professional and consistently went above and beyond to assure that every detail was in place.
Even the title company and my realtor were ecstatic working with Carl and the team! Everyone was exceptional!!!!
First class experience. Nick and Anna and the rest of the team worked hard for us. We could have closed 2 weeks early if we wanted to. The process is very streamlined and efficient. I felt over informed every step of the way. 10/10 would recommend to any Veteran thinking of buying a home.
Everything was great. From start to finish Torri and the team had my back, ensured I was setup and good to go, and took so much stress off of me. Torri especially did such a great job with consistent, clear communication, making sure I was up to date on everything, and made sure I had all the information I could possibly have.
