Alberto and his team were awesome to work with. They made the entire home buying process very smooth. From the on-line check list to emails and phone calls to make sure everything was on track. Not too many of either, but enough that nothing went without an answer.
Daniel and his team worked hard to get approved for a VA condo waiver. We appreciate all the support.
They were incredible to work with through and through as usual. Quick and timely and the house closed on time and they made this process dummy proof for us!!
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Prompt service. Derik and Heather was on top of things. All people involved did an outstanding job
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OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
I truly enjoyed the entire team, everyone was patient and very helpful! They always answered when called no matter the time or situation. I’ve never seen Tyler or Jennifer but I felt as if we were related lol! My husband and I felt protected and cared for! Everything went smooth even though we had a couple hiccups but it wasn’t on the VA end. Thank you so much for everything.
Miguel and Alyssa provided exceptional support throughout a long and challenging loan process. Their consistency, patience, and clear communication made a significant difference. Because of their work, my son is able to remain in his home and stay at his school, which provides important stability for him. This wasn’t just a transaction — their efforts directly protected my family’s routine and security. I’m genuinely grateful for the level of care and professionalism they showed from start to finish.
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Everything was great, there were some hiccups but Ken was able to resolve.
VU was quick and communicated well. I moved from Florida to Rhode Island, buying a house soght unseen. VU helped to make this process significantly less stressful. Both Seth and Bri were available and quick to respond to any questions, explaining processes easily.
Since this was my first time going through purchasing a home, I didn't know what questions to ask with the total process.
I would recommend more detailed expectations and communication from the team for anyone who is a first time home buyer.I am very pleased and excited with the outcome of my purchase. It was a little stressful in the beginning but finally I got the home I wanted. I appreciate the assistance I received from the entire team.
Very smooth and quick process. My 3rd VA loan and was the easiest yet.
Working with Veterans United was hands down one of the best experiences we’ve had throughout the home-buying process. From start to finish, the entire team made what could have been a stressful experience feel smooth, organized, and genuinely exciting.A special shoutout to Derek Harmon—he was absolutely phenomenal. Derek was knowledgeable, responsive, patient, and always willing to answer every question we had, no matter how small. He kept us informed every step of the way, explained everything in a way that was easy to understand, and made us feel like we were his top priority.As veterans, it meant a lot to work with a company that truly understands the VA loan process and advocates for those who have served. Thanks to Derek and the Veterans United team, we were able to close on our dream home with confidence.If you’re looking to buy a home—especially if you’re using a VA loan—I cannot recommend Veterans United enough. And if you have the opportunity to work with Derek Harmon, you’re in excellent hands. 10/10 experience from beginning to end. Thank you for helping make our dream of homeownership a reality!
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Everyone was great, even when I stressed.
The entire team was absolutely wonderful to work with. Christina, Nicole, and Katie were there every step of the way during the purchase of my second home, making the entire process smooth and stress-free. They were always responsive, knowledgeable, and willing to answer any questions I had. I truly couldn’t have asked for a better team at UV to guide me through this experience. Thank you all for your outstanding service and support!
All those that helped with my load were outstanding
