Everyone was fantastic throughout this entire experience. We were never left with an unanswered question - of which there were few since the Team kept us informed of everything we needed (and did not know we needed) almost daily.
We couldn’t have asked for a better experience with Ross Pierson! From start to finish, he guided us through the VA home loan process with professionalism, patience, and genuine care. He took the time to explain every detail, answer our questions, and ensure we understood our options—making what can often feel like a complicated process smooth and stress-free.Thanks to Ross, we felt confident and supported throughout the entire journey. He and his team went above and beyond to ensure our loan was processed quickly and efficiently, and we always felt like a top priority.If you’re looking for someone knowledgeable, reliable, and truly committed to their clients, we highly recommend Ross. Our homeownership dream became a reality thanks to his outstanding guidance.
Blake and his team made the whole process easy. They were very responsive to e-mails and phone calls. The online portal is intuitive and easy to navigate. Everything went great, overall. I highly recommend Veterans United.
The entire loan team was a delight to work with. Thanks for all your efforts.
Thanks to Cal and crew the refy went as exspected...and would recommend your sevices any day any time...10 stars anytime...Dr. Larry A Bond,PH.D.
The experience was 10/10 until we reached the closing date. Clint was incredible to work with and helped me out every step of the way. There was a miscommunication so my spouse on the mortgage despite her not being present at signing. We were supposed to close on a Friday afternoon and it took until the following Wednesday to resolve all of the paperwork. I couldn’t reach anyone on the team that Friday evening and when one of the team members responded to my realtor I was not included in the response or contacted by veterans united. It felt like the team didn’t know what options I wanted to go ahead with.
The closer insisted on my spouse waiving her homestead rights if she wasn’t on the title, but didn’t explain why it was necessary. The title attorney and her team were also confused because it was an unusual request.
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I had an excellent experience working with my loan specialist by the name of Kelly Tolster; the whole team at Veterans United was great. They were patient, knowledgeable, and always willing to explain every step clearly. I never felt rushed or confused, and they made the entire process smooth and stress‑free. Their professionalism and kindness truly stood out. I’m very grateful for their help and would highly recommend them to anyone going through the VA loan process.
My realtor, Aretha, was great! The team at VU was great, just a little time problem at the end, but they got it done!
From start to finish this was a very professional process, great communication the entire time and was able to flow well with the changes that had to be made
Knowledgeable excellent communication A+.
Defenitly recommended!
Everything is cool, the freezer isn’t working right lol
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Jennifer and Dana on my team were amazing to work with. Very helpful with answering questions and keeping me updated. Very professional would highly recommend to anyone.
Anne,She was very attentive to what I needed for the purchase of my home. She communicated consistently and often to keep me informed of the process. I am very happy with the results.


