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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
471,408 reviews
840 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 471,408 unfiltered reviews

Starting on Page 28 of 15,714. Return to Page 1

5 out of 5 Stars

My VA team was really great to work with and if I could them something higher than a 10 I would. They were all so helpful and very patient with me and all my questions. Thank you!

headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars

Alex and Becky and Cole were winderful

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

4.5 out of 5 Stars
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars

Veterans United & the team that they had me work with which included Wade, Kathleen & Chance made the home buying process the easiest that I have ever experienced. Their knowledge, professionalism & friendliness kept me at ease the entire time. They were always available for me & answered any questions that I had. I would recommend VU to any Veteran that is interested in buying a home in the future.i have actually already recommended them to a couple of Vets that I have talked to the past few days!

headshot image of Wade Howser

Loan Officer: Wade Howser

NMLS# 1962584

5 out of 5 Stars
headshot image of Nathan Corley

Loan Officer Team Lead: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Photo submission from Adrian F.

Thank you Veterans United for making the house buying experience smooth!

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

2.5 out of 5 Stars

My experience with Verterans United was extremely stressful and disappointing. They were not flexible at all when it came to documents that were more than 20 years old and no longer available. Even when I provided alternative proof, it was dismissed as “not good enough.” Instead of helping track down information they easily could have obtained themselves, they kept sending new to‑do items day after day, each one demanding something different.On top of that, their 11th‑hour demands made the situation even more frustrating and stressful. Every time I thought I had provided what they needed, they added something new at the last minute, creating unnecessary pressure and confusion.It felt like they turned me into their errand runner—constantly chasing paperwork, digging through old records, and trying to satisfy requirements that seemed to change every time. Overall, their lack of flexibility, constant shifting demands, and unwillingness to assist with document retrieval made the entire experience far more difficult than it needed to be

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer Team Lead: Alberto Barba

NMLS# 47902

5 out of 5 Stars

They were great and worked awesome with me through out the process

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars

Jeff Gordon was absolutely fantastic. He was super responsive and helpful!

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars

They’re very honest and informative about the whole process, never felt like I was being coerced into anything. They also make an effort to work around your schedule.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

4 out of 5 Stars

Lots and long

headshot image of Katie Wann

Loan Officer: Katie Wann

NMLS# 2772157

5 out of 5 Stars

Everything that was needed to be addressed to make sure the loan went thru right, in my favor, they did. I was always kept in the loop and what ever questions I had were answered. I truly appreciate everyone’s help in the process.

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars

This is the third time Jason has helped us buy a home. He is very professional AND personable and communicates in a timely manner. His assistant Megan is also very helpful!

headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Photo submission from Natasha M.

Homeowners at 20!

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars

Amber was amazing and a pleasure to work with. This was my next home buying process with her and again I wasn’t disappointed. She was always available for my endless questions & if she didn’t have the answer she knew how who to go to and got back to me.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

4.5 out of 5 Stars

VU was professional, pleasant to work with, and moved quickly to enable us to close in just over a month.

headshot image of Conner Cook

Loan Officer: Conner Cook

NMLS# 2772911

4 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

4.5 out of 5 Stars

The process was easy with the help of the staff at Veterans United!! I was in my new home within 2 weeks🤗. I love it!!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

Veterans United made the home buying process easy.

headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

0.5 out of 5 Stars

The constant calls. The massive lack of communication. The telling me one thing, then calling the insurance broker or landlord and giving them completely different information. I wouldn't take this team to Mcdonalds for the dollar menu. I've seen bad, I've never seen a team so bad at being aligned. Wouldn't recommend to friends, family, even enemies.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

Very professional always answered in a timely manner

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
Photo submission from Myles H.

Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars

Great team!!!! Made everything easy and stress free. Will always remember how they treated me right!

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

4.5 out of 5 Stars

I had a great experience with them.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

Anything I needed, someone was there to assist me. I am a first time home buyer and they made this process so much easier. Especially when I had questions, they always had an answer for me and were so reassuring even though I was having constant panic attacks. They were great!

headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer Team Lead: Stephen Bash

NMLS# 2030081

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