Tyler was always professional and Prompt with the process and any questions I had. Great experience, Thank You
Brent and his team were absolutely incredible! Answered all our questions and concerns immediately.
Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.
These guys had a team that helped me every step of the way. It was a long process, but easy. Thank you, Veterans, United for all the help!!!
Matt was a 11.
Underwriters a 10.
Jameson with insurance was a 10.
Communications with some of the other support staff was challenging until well into the process. I was confused much of the time. 7-8
Considering my lack of technical skills and experience at 73, I needed more help than I asked for or got in a timely fashion.
Don’t understand why property taxes of $860 a year cost me $150/month. The title company was no help in my understanding of this.
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Very professional and caring. Faithful to communicate! Always available if there were any questions! A team that made it happen with great care and effort.
Austin and team were great! They were all responsive, extremely helpful, and very personable.
We were so suprised how easy the process went. Everyone was so kind and helpfull. Thank you so much
I won't work with anyone else.
Everyone was so helpful during the whole process, cat thank them enough.
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We were overseas and everyone went above and beyond to help us close! Not only did they make everything super easy for us and they were truly accommodating but they also helped us close early so we didnt have to stay in hotels! Great experience!
Anne, my loan officer and her team were extremely helpful and engaged in the entire loan approval and closing process. They made it significantly easy for me as a first time homebuyer.
Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.
One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.
On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.
Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.
Veterans United has made the homebuying process so much easier than I expected. There were several things I thought would be major roadblocks, but every time I brought up a concern, my team helped me work through it. Things I had been stressing over turned out to be manageable, and I felt supported every step of the way.Their help goes well beyond the mortgage. They also help with finding homeowners insurance, locating utility companies, and connecting you with partner deals for things like home security. Having that support while buying a home and planning a move has taken so much off my plate.What could have been an overwhelming experience moving states has felt much more manageable because of their guidance. I’m so grateful for everything they’ve helped me with and would absolutely recommend Veterans United!
Thank you Kris and team!
Jon and his team helped so much. They were patient when the home search wasnt leading anywhere, they were patient when my employment status changed. They were ready to jump back in when I employment status changed again. They answered my many questions with no complaints.
Talked us through every step and helped us work out things when needed. Great job tracking down and communicating all the moving pieces.
