Devon saved the day when NFCU completely dropped the ball. I would have lost the cabin as financing would not have been acquired in time if I stayed with NfCU. So glad I jumped ship…pun intended
From start to finish, my VU team was by my side and guiding me through the home buying process, expertly coordinating across state lines with the local realtor. All of my questions were answered in a timely manner, in terms I could understand, and I was kept informed of all changes or adjustments along the way. 10/10 recommend!
100% there was many benefits as a veteran I was unaware of that I learned using veterans united. It also made home buying extremely easy.
I started the process and had no clue on buying a house. Lance,Landon and jacklyn was so helpful, patient and believe in me after I had some past life things I didnt know I had to get cleared up first. I really appreciate the whole team!! Any vet who has been hesitant about buying a house like i was please reach out to veterans united there amazing 👏 🤩
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
I’m so grateful I worked with Veterans United, Tansee, Sean and Brianna all of them help me, guide me and made the process of buying a house so easy.
This was my first home buying experience, so I really would not know any better. However, I didn't have any headaches, worries or misunderstandings at all. If I asked a question, it was answered, if it didn't makes sense to me, it was properly explained. So I'd Veterans United has been great with my experience.
Shannon and Mason were amazing to work with and despite all the issues with working with the VA both kept me and my family focused on getting the house and working all avenues while having multiple backup plans.
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Very easy to buy a house, the Veterans United team handled everything in a timely manner
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Extremely helpful, walked me through every step of the way
A few communications issues toward the end that were pretty stressful on our end but overall excellent
Was not always kept informed
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Thank you all !
Luke, Lauren, Kate and Caitlin were all very knowledgeable and was able to communicate this is effectively. As someone who has never been through this process I had full confidence that I was being informed at every step. Highly professional group of people. I am grateful to all of them. Please thank them for their support, and the gift I received.
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
From the very first phone conversation to moving in to our new home about 35-40 days later, this team did an amazing job of calming all of my concerns and comforting me with their confidence of knowing the process.The entire team: Aaron, Patrick, Kurt, and Amy, were all on the ball! They were quick to answer my calls and texts. They always took the time to explain things more than once and they also had genuine care for us as a family.So happy to have them ALL on our side! The whole process was a breeze and they were wonderful!!
Veterans, James Waldrod (Loan Officer) and his TEAM were terrific!
