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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
470,074 reviews
741 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 470,074 unfiltered reviews

Starting on Page 28 of 15,670. Return to Page 1

5 out of 5 Stars

Colin and the whole Team at Veterans United were great to work with through the whole buying process. Very informative and prompt to answering any questions or concerns.

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Scott is through and good at what he does

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

The best…always stayed up to date and answered all questions we had with ease and listened

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Photo submission from Brian W.

Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

3.5 out of 5 Stars

Started out great, but then communication was kind of difficult. Would not get through by phone and emails were unanswered. Overall though, good experience.

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars

Justin and his team were a pleasure to work with. Seamless process.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars

Most people take at least a year or so to find a house it only took me five months. They matched me with great realtors in every state I was looking in to buy. The process was quick fast and straightforward. They handled everything with promptness and professionalism. At the start of closing “chef kiss” couldn’t have gone smoother. Got a great deal with a beating home and nice sized plot of land. My squad was great especially being a first time buyer. They have went above and beyond for me from start to finish. Highly recommend using them. Thanks again team you knocked it out the stratosphere.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

4 out of 5 Stars

Communication could have been better.

headshot image of Victoria Flora

Loan Officer: Victoria Flora

NMLS# 2709362

5 out of 5 Stars

This was my first home to buy. I didn't have the slightest of what to do. But I received the best help possible help from every person I dealt with. It was only a month from start to close. I would definitly recommend Veterans United to anybody.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

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5 out of 5 Stars
headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

5 out of 5 Stars
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
headshot image of Melissa Velasquez

Loan Officer : Melissa Velasquez

NMLS# 2673576

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Photo submission from Karen W.

OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

Buying a home from Italy could have been a stressful experience, but Danny Kliethermes and Anna Barton made the entire process seamless. Their response times were incredibly fast, and they always took the time to answer every question I had. Even when I felt like I was asking a silly question, they reassured me that there are no dumb questions when buying a home, especially through Veterans United.Danny and Anna were professional, knowledgeable, and genuinely cared about making sure I understood each step of the process. Thanks to their guidance and support, purchasing our home from overseas was far easier than I ever expected. I couldn't be happier with the experience and would highly recommend both of them and Veterans United to anyone looking to buy a home.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

Exceptional service, responsive and friendly. Would definitely work with this team again and I recommend them highly!

headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

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5 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars

Buying a house initially felt like a daunting step. Where to begin? Who to contact? Can I even afford it?From the start I felt informed and guided to the steps I needed to take to make my home ownership a reality. Carma, Curtis, Mandy and Dana were all great to work with. If I needed anything, I had responses very quickly. This team made the ideas of a home into a reality and I'l always be thankful for them.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

4 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Photo submission from Liroy G.

I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Christina Squires was outstanding in all aspects from start to finish. A true professional not AI but with the human touch of compassion and reassurance to remain patient and diligent through the entire process.

headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars

every question I had was answered promptly and accurately. At no point did i feel rushed or made to feel pressured. great company.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

Torri T. Was a phenomenal help in this whole process and never once did I have a poor interaction with her or any of her team

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

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