Third time with Veterans United. Two purchases and one refinance. Jody is very knowledgeable and always returns calls. Jason was helpful too.
Aside from Taylor Webb’s lack of response and communication throughout the entire process, Chance did an amazing job of recommending a realtor and Mason did a great job at laying out the facts in a timely manner.
Scott made the entire process very fast and efficent. Was a absolute pleasure to work with.
My wife and I are both veterans buying our first home. She was an MI officer and I was an Infantry Officer. We had so many questions and Danny and his team answered every question we had. We compared their rates to three other lenders. They were very friendly, honest, and very professional in each step of the way. As a professor, I tell my students that I do not give grades and that I am a hard but fair grader. I record the grade my students earn. So how did Danny and his team do? Danny and his team earned a solid A+. They found every possible way to save us money. We are very happy with their work and will go back to them next time we buy a home. We give you a sincere thank you. Keep up the great work!
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Dylan and Nico were exceptional through the whole process. They never promised or said anything that could not be done. They were always transparent and full of information from the beginning to the end. Very responsive and immediately available 7 days a week, and that is unheard of. I will recommend them to anyone who asks me.
Everyone was very nice and pleasant. Very helpful with everything I had to do. Wonderful experience.
Jess was great through the whole process since the first time I ever bought a home and she was there for me every step of the way it was one of the best experiences I’ve ever had with a purchase of anything car appliance and this is the biggest purchase of my life so yes, Jess was great
Y’all are the bee’s knees and we so enjoyed and appreciated working together with y’all!! And again, last candle lit, we received a gift from y’all that has since been made and consumed - how’d y’all know pizza was our fav’s?!!
Truly great experience and would highly recommend y’all!
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
The loan process was made easy and less stressful than if could have been. Questions were answered quickly and concerns were addressed.
Great service. Thank you to Ryley and the team.
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Great customer service Highly recommend !!!!
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Outstanding service by all, Thank you for everythin
Veterans United made the home buying process smooth, straightforward, and stress-free from start to finish. The entire team was professional, responsive, and always willing to answer questions whenever they came up. As a veteran, I appreciated how knowledgeable they were about VA loans and how they kept me informed throughout every step of the process. I would absolutely recommend Veterans United to any veteran looking to purchase a home. Outstanding service and support from beginning to end.
