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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
456,512 reviews
783 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 456,512 unfiltered reviews

Starting on Page 321 of 15,218. Return to Page 1

5 out of 5 Stars
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

4 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars

The service and attention to detail was phenomenal. The app and communication via phone, email, & text worked great for my schedule. The entire process took less than 45 days from initial contact to finish. I would definitely recommend (and have already) MyVU team to others.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars

Yes it was great working with Shan Ward and his team couldn't have been anyone else better to work with

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Photo submission from Christina E.

We had no idea what we were doing, but from the first phone call through closing, they were friendly, alert, and always looking out for us. We are so grateful!

headshot image of Jason Polk

Loan Officer: Jason Polk

NMLS# 1748681

5 out of 5 Stars
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars

Definitely recommend Veterans United as a stellar mortgage lender. Their customer service goes above and beyond! Such a wonderful home purchase experience!!

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

My Husband and I are both Veterans and we moved to an area to be with family. We decided after renting for three months we needed a home. Searching through the Internet trying to find a Veterans loan providers. After researching reviews and backgrounds we called Veterans United. The first call the gentleman was very informative and made me feel welcomed. After we talked we decided to go forward. Next we were contacted by Lance our loan office. Lance was very professional and welcoming. We have not bought a home together and we knew nothing of the process. Lance guided us through everything and set up a team, including realtors in our area. Everything ran smoothly and we felt like the team was working for us at every turn. That was refreshing and a blessing. It helped us focus on our needs for our forever home. Lance Madi and Josh and all the team set up for us were professional and made you feel like family while buying a home. We would highly recommend Lance and Veteran United for paying a home. Thank you so much Lance we love our home and y'all made it possible.
Ray and Donna Lahti

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

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5 out of 5 Stars
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Jay and his whole team were phenomenal to work with! They truly made the process so smooth and seamless from start to finish.

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Photo submission from Gabriele C.

Nick really wants you to succeed in the process and very clearly lays everything out. He is a very charismatic individual, well spoken, and has a lot of confidence in his answers, which leaves you feeling very confident. I didn't at any time feel like I was lost and if I did, a quick call with nick would straighten out any confusion I may have had. He walked me through buying a house without a realtor, which is typically a little more paperwork and time consuming and made it seem easy. Thank you for all the time and effort!!

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars

I found the Veterans United application very comprehensive and easy to follow the steps to purchasing my home. I’ve utilized VU twice now and wouldn’t hesitate to use their services in the future.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars

This is my 5th home and by far the best loan experience I’ve ever had! The team and yes team, make it easy for you as a customer! While ensuring I receive a competitive rate, they were able to assist with competitive insurance and home services. The app and dropbox are both user friendly and efficient. Sounds weird saying it but I’m pleased with my loan experience!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars

VU was a amazing experience! I loved how quick and organized this home buying process was!

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

Ready to see for yourself?

Experience first-hand why 363,363 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars

Alex and John are absolute rockstars. When my family and I PCS next he will be hearing from me again. I couldn’t ask for a more reliable and supportive team.

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

I’ve worked with Veterans United before, and I know you do great work with integrity! You even remembered me from the last time, years ago. Thanks for making the process as smooth and efficient as possible, and for being so friendly and nice along the way!

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Photo submission from Kenneth F.

The professionalism, attention to detail, personal awareness for the client all contributed in my confidence in the stressful process of moving to closing. A honest pleasure working with the whole team.

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

4.5 out of 5 Stars

The Team at Veterans United was very responsive to questions and proactive in providing updates throughout the process. It was a very organized and step by step process that put my wife and I at ease at every stage. I would recommend Veterans United for everyone looking to purchase a home.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

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