There needed to be just a little better communication between Veterans United and our title company. Especially concerning payoff of the our previous mortgage through VU and current mortgage that we just closed on with VU. However overall they were awesome to work with. They checked in frequently with us to ensure we didn't need any assistance with anything throughout the process of completing new mortgage.
This was my first time using Veterans United and the VA Home Loan process. My loan team was outstanding! They provided me with the information and guidance that was needed during the process. The rates that are available for home loans are much lower than can be obtained by other financial institutions which in the long run saves you money. Jeremy and Taylor are very knowledgeable and made the process very easy and smooth. They were both helpful and informative. I like and or demand to have communication when I am completing a transaction like this, my loan team was Always there to answer any questions that I had, no matter how little. They both took the time to completely answer all of them. On the information portal that is created for each member, it states that the faster you provide the information the faster your loan moves, well it is completely the truth. All people have issues with buying a house, but they made it very easy to deal with them. Yes, there is a lot more information that is needed with a VA Loan, but the process they have makes it really easy with all of the steps. I would highly recommend Jeremy Carver and Taylor Fruits to handle anyone's loan needs. I will contact them both once again when the time comes.
All of the staff I dealt with were very friendly and knowledgeable. They kept on top of everything and the app was great at keeping me on top of things I needed to do.
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Awesome service as usual!
The only issue was communication. I was being contacted by multiple people, which is totally fine, but there were a few misunderstandings with callbacks.
The whole experience was the smoothest and stressless process I’ve ever had.
The team was very helpful and responsive with any questions we had.
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Schlander, Katie and the rest of the team did an amazing job with getting me approved for my first ever home loan. I would highly recommend him and his team to friends, family members or just some stranger buying pizza!
I really won twice, while ringing the bell for no more Chemotherapy. I also got to close on my dream house all at the same time!! God is so good, and thank you Veterans United for really helping and sticking with me like family! I’d recommend you guys to anyone!
The loan team we had at Veterans United Home Loans was the absolute best. They were knowledgeable, experienced, and efficient. Additionally they cared about us as individuals. Never did we feel like just another loan. Business dealings are difficult enough and having Veterans United Home Loans and our loan team made all the difference!
Heidi and her team were amazing, always on top of the details and very good with communication.
The loan team was remarkable. They were friendly and helpful.
Thank you all for a great experience.


