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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

471,977

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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3
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Showing all 471,977 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I really enjoyed my experience with you guys I didn't know anything about buying a home until I received the help from you and my special realtor

headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars
Would Recommend

The smoothest process. We were guided every step of the way!

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Michelle, Chris, and team were excellent! I appreciated the timely updates on where we were during the process as well as responding to all of my questions.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

The team was cooperative, kind, and I felt supported throughout the process

headshot image of Billy Wundrack

Loan Officer: Billy Wundrack

NMLS# 2736682

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend
Photo submission from Mark P.

The website was well done and easy to follow. i knew where I was in the process at all times. The home-buying experience may be stressful, but not because you are uninformed. This team kept us in the loop 100% of the time!

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Andrew and the team did an amazing job. Helped me with getting my one home on the market and closing on another in a different state. Thankyou for the quick closing.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

4 out of 5 Stars
Would Recommend

Great communication, timely responses

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

3.5 out of 5 Stars
Would Recommend
headshot image of Cory Stipp

Loan Officer: Cory Stipp

NMLS# 2736695

2 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
Would Recommend

Heidi and Brian were absolutely exceptional throughout our mortgage process. Their communication was fantastic from start to finish, and they always took the time to listen to our needs and answer any questions we had. Buying a home can be very stressful, but they made the process feel much more manageable with their guidance and support.
They were honest, upfront, and kept everything moving efficiently every step of the way. We were working on a very tight timeline, and they went above and beyond to make it happen — even getting us to closing a day early! Their hard work, professionalism, and dedication truly made all the difference for our family.
We are incredibly grateful for everything they did and would highly recommend Heidi and Brian to anyone looking for a reliable and supportive mortgage team.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Thanks to Celina Mowrey and Jordan Webber for their outstanding help.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend

Very easy to deal with. Stayed in touch through whole process.

headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars
Would Recommend

Everyone in this office is amazing! I have used them twice, and would use them again! Kala and Marty are very helpful, and will do anything and everything to help with the process!

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend
Photo submission from Raymond M.

Veterans United is very efficient and personable! You will love the experience of working with Veterans United. Take the plunge and buy a home!!!

headshot image of Dorothy Willy

Loan Officer: Dorothy Willy

NMLS# 182161

5 out of 5 Stars
Would Recommend

We have worked with Eric and his team several times over the last decade. He and his team answer questions and walk you through the process. He takes time to listen and creates an atmosphere of trust. Highly recommended!

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

As painless as it gets for a Re-Fi, I don't even think I had to send any updated docs. All my debt is paid off and my monthly cash flow will increase significantly. Jason and Tiffany are an A+ Mortgage team, thanks again Jason and Tiffany!

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

4.5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

The whole process was very easy on my part. I was guided each step along the way and was always updated and informed about the current/next step on the process. The app makes it very easy to upload required documents. Very satisfied with the level of care and concern that was shown by both Lynn and Tim. They were fantastic in every way!

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

4.5 out of 5 Stars
Would Recommend
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

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5 out of 5 Stars
Would Recommend

Very difficult case. They stuck with us.

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
Would Recommend

Thank you Veterans United. You guys have the greatest team. This home purchase was my second with you guys and both times it was the best!! I highly recommend Veterans United!!

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend
Photo submission from Brad R.

The experience we have with Veterans United was a very positive one! The process was easy and the loan team was very awesome to work with. They really know the ins and out of the VA loan process. The online process was a breeze when submitting requirements. Our loan team keep us in the loop the whole time. It was actually a breeze and less stressful than what I expected. I recommend veterans united to everyone!

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Would Recommend

Ryan was great

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

More Reviews

See all 471,977 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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