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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

439,406

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 439,406 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Our experience with Veterans United was amazing. Such a great service for all you Vets . The process is easy to understand and user friendly great job 👍

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

4 out of 5 Stars
Would Recommend
headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend

Very kind individuals and they worked with me every step of the way!

headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

From the min we started with veteran united it was flawless and everyone remain communicative walking us through everything step by step. On days I felt stress it’s like they knew, I received weekly and daily updates from Michael! It was the same with Derek prior to the hand off. The portal was so easy to access and get everything done with checklist. Our realtor Tommie that was recommended to us was amazing. He took us to see so many homes and stayed within our requirements for wants and needs. I have already recommended veteran united to three other soilders I work with.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
Photo submission from Richard C.

I would advise and have advised any Veteran to allow Veterans United Home Loans to use their Mortgage Services. Professional Staff that is well trained to take you through the process in a error free, sometimes difficult system. Thank you so much to Rob, Kristy and Alyessa.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
Would Recommend
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend

Exceptional service from Justin. We closed in 22 days

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend

The Veterans United team is the best. They made the whole home buying process a lot easier for me. They are true professionals. Thank you all.

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
Would Recommend

Everything about this was quick, smooth and felt easy with the assistance of my entire team.

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

4.5 out of 5 Stars
Would Recommend
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
Would Recommend

The entire process with Veterans United was stress free! The communication and the app made all documentation uploads as easy as you can expect.

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend
Photo submission from Timothy H.

Collin has always explained things very well. He will go over it & over it if you are having trouble understanding any part of the loan process. We look to Collin to provide us with honest & reliable information & have never been disappointed. He is always our 1st choice, if we need loan help again.

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

Ran into a slight problem caused by me or my wife, as we misunderstood some info given to us. Otherwise, top-notch service by Felicia Solomon and her team. Jennifer Nelson was also very friendly and helpful. Kudos to her. Lots of paperwork. Necessary for our protection because of other people who are deceptive and fraudulent! Paperwork pertains to all lenders. I highly recommend the friendly and professional service of Veteran's United.

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

Completely smooth process! They work hard for you and it shows!

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

They found the perfect realtor for us. They walked us through every step and was always checking on us. They helped find the best insurance and rates. Made recommendations for us for things we had only thought about. Very helpful and knowledgeable.

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Adam’s communication was outstanding. He ensured I understood each step clearly, always taking the time to explain terms, processes, and requirements in a way that made me feel confident and informed. His proactive updates and consistent follow-through removed much of the stress that can often accompany a first-time homebuying experience.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

4 out of 5 Stars
Would Recommend
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

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5 out of 5 Stars
Would Recommend
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend
Photo submission from Fatema J.

Stephanie Pantaleo and Rachel Bruce were very prompt and patient with me from the beginning through the end of the loan approval and closing escrow process. They made everything easy to understand and uploading the documents to the VU website with your account was unbelievably fast and easy as well secure! I would recommend VU to all homebuyers!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

This was my 3rd overall interaction, two loans and a refinance, I would recommend them to anyone looking to buy a home.

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

More Reviews

See all 439,406 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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