As a loan officer myself, I know what great service should look like — and I have to say, Veterans United absolutely nailed it. From start to finish, the experience was smooth, professional, and refreshingly personal.Evan, my loan officer, and his team member Jacob went above and beyond. Their communication was clear, their response time was fast, and their attitude was nothing short of outstanding. Every step felt effortless — no surprises, no stress, just genuine care and competence.I initially applied with another lender that gave me a confusing denial, but Veterans United immediately stood out for their transparency, understanding, and veteran-focused approach. Their rates and fees were competitive, but what impressed me most was how organized and client-centered their process was. You can tell this company genuinely values the people they serve.As someone who works in the mortgage industry, I rarely say this — but Veterans United truly sets the gold standard. Their technology, teamwork, and culture of integrity make them stand out from the rest.And if for some reason you don’t like Evan (which is impossible), call me — I’ll take care of you! 😉 Just kidding… kind of.
VU has a great team ready to get you right into your future home. I had a great experience with them, they took care of my case quick and did their best to get the best deal.
We've worked with VU twice now and we have not been disappointed. John Parker is an exceptional loan specialist (having done so many of them!), down to earth, and easy to work with. I highly recommend VU for all of your VA home buying needs!
Evan picked up everything we needed, slapped it into the system and had us an answer to closing in 30 days.
Chase and his team has a great asset, helping my wife and I getting a home. I would recommend him to any other veteran who is looking for a home. Thanks very much.
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I think a little bit more time getting to know the client better would be helpful. I was getting the feeling that the VU team saw me as a first time buyer.
Overall, the experience was awesome. First time buying a house and they made it easy. The checklist thing made it simple and clear what I needed to do, which was great because I had no clue. You guys made it easy as can be.
Absolutely veteran friendly. No matter what you need, Veterans United and staff get things done! I'm so happy that I chose VU for my loan and can't wait for future investments with them!
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My process is always fast and flawless.
Christopher and Paige were outstanding! They made the process so easy and quick from start to finish. I would absolutely recommend!
Great customer service, easy to communicate with when questions arose.
Wonderful experience and I would definitely recommended Veterans United to my fellow service members. Semper Paratus!!!
Melissa Kunkel was amazing in giving me the information I needed to make decisions based on locking in my loan rate, informing me about the EARL program and ultimately making me feel comfortable and fully educated on the process and what I was signing myself up for.
