Everyone as always was amazing. I did not need much help with the home concierge, however was unable to find information on utilities she was supposed to send my way.
From the first phone call that I had with Chris I knew that I had made the right decision to use Veterans United. Friendly, positive, and professional from the beginning and the service and commitment only got better.
I would advise and have advised any Veteran to allow Veterans United Home Loans to use their Mortgage Services. Professional Staff that is well trained to take you through the process in a error free, sometimes difficult system. Thank you so much to Rob, Kristy and Alyessa.
Smooth Transaction.
Everyone bragged on Chase and how punctual he was and that he was great at communicating with everyone involved.
This was our second go-around using you folks and twice in a row you and your team did NOT disappoint!
Fantastic service from start to finish. As a first time home buyer the only hiccup I had was not initially aware of the closing cost/cash to close part of the process, but we were able to take a step back and proceed again. Being able to sign and upload documents beforehand made actual closing day appointment take 10 minutes! I'd recommend any first time homebuyers use Veterans United.
I kept telling everyone from friends to family, that I wish that everyone could use Veterans United. Having such a dedicated team of people accessible to you, is invaluable. And everyone along the process was amazing to work with, understanding and knowledgeable! Thank you so much everyone!!!
Sam Brown was always there for us, even when one house purchase after another failed. He reassured and encouraged us, took care of all the details promptly, and was truly invaluable. Nancy also was great. It is largely due to the two of them that we finally have a house.
Collin has always explained things very well. He will go over it & over it if you are having trouble understanding any part of the loan process. We look to Collin to provide us with honest & reliable information & have never been disappointed. He is always our 1st choice, if we need loan help again.
The Veterans United team provided exceptional service from day one! The entire process from initial application to closing was seamless and the Veterans United team was very responsive and helpful throughout.
some communications could have been more precise and clear. Need to understand and consider what is going on with agent, time lines, and so forth.
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David and Nate were extremely professional, incredibly personable and made my home buying experience easy and comfortable. I would highly recommend them to all my veteran friends!
Made the process very easy and clear to understand especially when using the VU app.
Stephanie Pantaleo and Rachel Bruce were very prompt and patient with me from the beginning through the end of the loan approval and closing escrow process. They made everything easy to understand and uploading the documents to the VU website with your account was unbelievably fast and easy as well secure! I would recommend VU to all homebuyers!
