The process is simple but thorough. The loan team does a really good job with keeping you informed on all necessary steps in the process.
I must say as a first time home buyer you all made my experience stress free. The to do list was very efficient I loved that.
Veterans United was very responsive to any questions I had, There were several obstacles that were presented during the loan process, and they stepped up to help me navigate the issues, which were not Veterans United created !!! I give them and A+
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Only thing was told at closing that money owed to us would be in the bank that day! But it’s not in my account yet!
Extremely accommodating. I needed a certain closing date and this team made sure everything was taken care. They communicated to me what was needed and were always friendly and professional. I would absolutely recommend for any veterans who want to buy a home.
Everything went very smooth other than the closing phase. Requires some extra attention to detail to void the unnecessary delay resulting three additional days at the lodging.
Very helpful! Answered all of my questions, and kept me updated at all times.
I was not just a first-time home buyer; I started this process with what few hours I could spare in a combat zone. Dylan and his team were patient and helpful. They did everything they could to accommodate to my demanding schedule.
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Experience first-hand why 382,361 homeowners give us a perfect score!
Would have been a 10 but a small mistake was made they admitted to it and compensated for it
We are very grateful for Trish Cole! She came in at time where everyone else we had tried had failed us. Therefore, we were really apprehensive about trying another company but once we met Trish she eased our fears. My husband is a retired Army Soldier, who suffers from P.T.S.D. and just about any episode can set him off. However, everything about our home buying process went smoothly. I love the fact that you have a secure portal to place all of your documents in versus putting it in an email. This is what sets Veterans United apart from the rest. Thank you Trish for assisting us with the purchase of our lifetime!
I really appreciate the "Team Approach" to getting things done!
