Veteran's United has a great team. Communication is open, friendly follow ups to assure smooth path of your home buying journey, and the best support anyone can ask for.
This was the best and easiest option out there that I could afford. And even when things were easy, they made it way easier for me. I'm very proud to say that I own a home under Veterans united. They beat interest rates on my bank and hooked me up with the best realtor in the surrounding area. Thank you.
Everything went very smoothly until the end. An issue arose AFTER closure docs were signed that required resigning of deed. Not sure if error was on part of VU or title company, but it cause us a fair amount of stress, time & inconvenience.
I would absolutely recommend any veteran seeking to purchase a home to give Veterans United a call. They are completely focused on making the stressful parts of the home buying process as transparent, and easy as possible.
I love the communication! The ENTIRE Veterans United team stayed ready and helped relieve the stress that comes with purchasing a home.
Appreciate the dedication.
Veterans United made it so easy to get my first home after my wife and I got out of the military! There was support and transparency every step of the way.
Super friends and is willing to answer any question bug or small with in a very timely manor. We loved/ love working with this team!!!
Blake and the VU team were extremely helpful all the way through the buying experience. Would highly recommend
Always room for improvement.
Our experience with VU didnt go well! We have other family that have used them and it went good. I think VU as a whole their system to send and receive and sign Docs is great. With that being said the office in Columbia, MO did a terrible job wouldn't return my phone calls but would continue to reach out to my wife. There was no such thing as a rate lock it was constantly changing until we informed them we may go with a different lender then it all of a sudden came down. Trey Barrow and his team Lani and Dan we feel didn't not work for us. No one communicated with us as to how much to bring to close. Even our notary who was there with us signing saw different numbers that didnt make sense. Would I recommend VU yes for their process and simplicity but I would not recommend the Columbia, MO office or specifically trey and his team.
Response from Veterans United
Hi Jessup,
Thank you for sharing your experience. I’m glad to hear you found our system for sending, receiving, and signing documents easy to use, but I’m sorry the communication and clarity throughout your process fell short of your expectations. I understand how frustrating it is to feel like you’re not getting consistent answers about your rate or how much to bring to closing, especially when the numbers don’t seem to line up.
I’d like for our advocates to have the opportunity to review your file so we can better understand what happened and address your concerns directly. You can reach them at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we’ll respond the next business day if you contact us outside those hours.
I didn't think home buying would be so easy. I was honestly dreading the process, but VU took care of everything and kept me on track. I will always use Veterans United in the future!
Shawn and team were quick, thorough and efficient.
The best experience making a home purchase you could possibly have.
Without Ben and his team sticking by us and working the issue that we had was selling our other home I don’t think this would’ve been possible. This by far is the best team I have worked with or many years buying houses. The entire team worked hard and long after the sale of my home fell through to make things happen very quickly. I appreciate the ball.
Sullivan and his team have been phenomenal during this quick and easy process. Steve Philpot our realtor is an amazing person. Genuine, down to earth, all around a really cool dude. Over all the entire process has been painless. Thank you all!
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Abby, Alyssa, and Joseph were super great and helpful! I would absolutely recommend anyone I knew seeking to get their forever home to use Veterans United, specifically the SA team even if they had to drive a ways.
Amazing. The whole team was super responsive and helpful.
Chris Lippmann and Blair were very helpful with helping me thru the refinancing process of my home loan.
OMG!!! The experience I had with Veterans United and my Loan officer Mr. Steve was an amazing experience. From the time I got pre-approved to my closing date I never felt I was alone in the process. I was made to feel like I was my loan officer and Real Estate Agents only customers. No questions that I had went unanswered. I would recommend my entire team to anybody. The whole process was just too easy to be true to me at times. I'm grateful for ALL the hard work that was put in to ensure that I got into my dream home.
VU has treated me with kindness and respect every step of the way. They kept me informed about every important detail, and gave me every option available.
Very easy to work with, answered all my questions and very punctual with returning calls. Made buying my first home a breeze.
