Everyone I dealt with was professional. They also understood how new I was to the process and were patient with me.
Let me just start by saying how AMAZING Veterans United has been every step of the way. My loan specialist Travis Ward and his team went above and beyond and where more than I could ask for in my first home buying experience. As a first time buyer, you could imagine how many questions and concerns I had, and never did I feel Like i was alone in the process. Travis made me feel like I was an absolute priority and anytime I needed him he was readily available, he truly makes it a comfortable experience where you know you have a great team behind you. I can't express how smooth and painless the process was. I kept waiting for the day that things would become difficult but it never happened! It had been a lifelong dream to be a homeowner and thanks to Veterans Unites it became a reality. I highly recommend Veterans United and specifically Travis Ward and his team.
This is the second time I have used them and they truely work with you
Dan Hopkins and his team are the best at what they do. Every question we(the wife and I) had they answered. Every problem that arose, they tackled and overcome with a solution. I would highly recommend Veterans United to anyone, especially Dan Hopkins and his team.
Benji has been beyond helpful in the whole process of us purchasing our first house. He also was onto of when the rates dropped to initiate our refinance to take advantage of the lower interest.
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Communication via the app made documentation signing easy to stay on top of.
It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.
Brandon and Amy helped me with a seamless refinance. 10/10
Jeremy and his team are the greatest
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They do all the work for you. And are courteous an knowledgeable
My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family
Michael went above and beyond for us. We are eternally grateful to Michael and veterans United. Would definitely recommend to anyone, they truly care!
Veterans First should be their slogan. Benjamin’s team were a tremendous team to work with from the beginning to closing on our new home. They answered all my questions and responded to my emails in a timely manner. I strongly recommend this company.
The home buying process through Veterans United was seamless and easy! Everyone is great to work with and making virtually everything online made the closing fast and easy!


