Jordan was easy with whom to work. He led us through the process with confidence and assurance and he even empathized with our frustrations. I look forward to future home loans with Jordan in the lead!
Tyler is amazing this is our second time working with him on a purchase and much like the 1st time amazing all the way around
I only encountered on hiccup and that centered around trying to prove that this would in fact be my primary residence as required by VA. Overall, everything was fast and the service and response was great. I would recommend Veterans United to friends and family.
Be prepared for a lot of steps... and remember to be patient. A lot of things about the process may not make sense, but once you reach the end you'll be able to see what those were about. Check your email often - throughout the day - and respond to things from them as quickly as you can to help keep everything running as smoothly as possible.Don't go crazy buying stuff for the new house until AFTER you've closed and gotten everything connected, hooked up and paid for - the power, water, etc. Remember, things can fall through on you until after everything is signed at closing.
John and Kyle both very professional and rendered outstanding service to us. They were never more than a phone call away ready to assist and help us in any way possible. Need a Veteran's Home Loan? These guys are the ones to contact!!!
Tyler and his team were on point 100%.
Easy to work with, total transparency.
This will be our 3rd time using VU and all 3 times we haven't had a single complaint or worry.
We hop We never have to use them again but it the occasion arises, VU will be our first call. Thank you so much for the effort and support of your team.
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Justin Darr was an awesome loan officer. He was there for us every step of the way and went above and beyond what would be expected from a loan officer. His customer service skills and compassion for his clients is unmatched. He is the direct reason that our experience was so good. Travis C. Was good too, but we didn’t deal with him as much as we did Justin.
Working Veterans United team has by far exceeded our expectations when it came to buying our first house. They were quick, professional but concerned and caring. They kept the whole process moving forward in a timely fashion. We are still in shock how fast we became home owners!! Thank you Veterans United for helping us buy a home that we always dreamed of!!
The best home buying experience I've ever had!
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Aaron was the lender for both me and Father and we both had nothing but good things to say about me.
Amazing, empathetic, empowering, professional and authentic is how my wife and I would describe Nina, Curtis and Chris the credit associate. Great job ALL! We are thankful for all the support during this process.
From our initial conversation, to the day we closed and after, Aaron was super helpful and always made time throughout the whole process to immediately answer any questions or concerns we had. Overall, it was a outstanding experience. I will definitely recommend Veterans United/Aaron Guinn and team to any veteran looking to purchase a home with a VA loan in the future.
We ran into a couple of problems last year when trying to buy a house..but Brian and his team walked us threw as to what to do and not do so that everything would go smoothly when I start the process again to buy a house. Now I can say we are home owners now. Great job Brian and your whole team.
Veterans United and Jeremy were a pleasure to work with. Jeremy assisted with my IRRL and kept me informed throughout the process.
