I was pleased overall with Veterans United. The process was rather smooth and easy to stay on top of.
The Best decision I could have made! The Veterans United team walked me through every aspect of the home buying process; including providing information for competent participating agents, updated pre approval letters, contacts for home inspectors, insurance companies, and other needed services. My Loan Specialist, Shawn Stewart, was always a phone call or text away and ready to answer any and all questions in a timely manner. Jayden, my Home Buying Concierge, was in contact with me from start to finish and supplied me with contacts to help with my home search, providers to perform needed inspection and services during the closing process, and information to connect utilities, security alarm companies, and moving companies after closing. Cara Belcher, my Loan Coordinator, keep me on target to close on schedule. Together the Veterans United team totally elevated all the pressure and stress from the home buying process and made my experience as easy and enjoyable as possible. Thank you for providing veterans with the best overall experience as possible and the best customer service around.
Previously, I had credit issues. The team at VHU coached me throughout my process, i.e., credit repair. I appreciate everything. Additionally, the service was friendly. Of course, I did not enjoy engaging with the underwriter as the process progressed. However, I believe my unfamiliarity with the home buying process and lack of knowledge of the required steps made the process stressful. Overall, I now understand and would recommend Veterans use the agency.
One of the easiest loan processing ever done. Just a few uploads for underwriting and done. Highly recommend.
The entire V.U. team were an absolute delight to work with!
We enjoyed our experience with Veterans United. We will recommend them to other veterans.
Veterans United provide a team of knowledgeable and capable people to help buyers through every step of the process. The expertise of each member of the team allows for a thorough and timely closing and buying process which means less or no stress and/or anxiety.
Thank you.
