Scott and Melany where so great to work with. They kept me informed thur the whole process and made the mortgage process go smoothly. They are the best.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
All of the team were with me throughout the process, helping me get through each step and were always ready and willing to answer the questions I had, alleviating my worries. All of them were polite, patient, and genuinely glad to help another veteran get my first house at the age of 64. You guys make me proud. Thank you from the bottom of my heart.
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The service provided by Veterans United was superb and beyond measure of ordinary companies. Veterans went above and beyond by keeping their clients informed.
Very informative and thorough about the process.
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
My wife and I purchased a new home from a friend, sale by owner. We had always used a realtor in the past. The team at Veterans United were so helpful and instrumental in our purchase. The entire process was very smooth. We were very impressed with them and would highly recommend.
Absolutely amazing through the whole process
Everyone we talked to at veterans united, and other services veterans united recommended, went above and beyond. I enjoyed every conversation I had with Aaron, he was extremely knowledgeable and answered every single question we had to the tenth degree. And we had fun! We always finished our time together laughing. Just a pleasure. We will remember our experience with veterans united
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Britt is phenomenal at what she does! As a past Veteran's United customer, I called her after another lender ghosted me over the weekend when I had a short amount of time to get a pre-approval. It was the best call I could have made! She ran the numbers and found I still had VA eligibility even though I was convinced I didn't. This saved me TONS of money and put our dream house within reach. Britt was responsive, engaged, expertly knowledgeable and made me feel like I was the only person she was working with. I would 10/10 recommend her, her team, and Veteran's United to anyone looking for a loan officer!
Awesome service they make a difficult process smooth.
Overall the process was easier than I expected. Will was very helpful and did his best to answer all of my questions throughout the process.
Ashlyn and her team were so awesome. They were fast, communicative and on point. Enjoyed having them on my side to ease the home buying process. Thank you!
Thank you everyone for making my first time home buying experience fast and smooth. I appreciate everyone's prompt communication and knowledge throughout the whole process. I felt like I had the best team to work worth in helping me purchase my home.
Jessica was phenomenal! Very attentive and helpful, was always willing to do whatever I needed.
Ashlyn was my loan officer and she did wonderful job during all processing!
Everything went extremely smoothly and would recommend this company to everyone. I was in a situation and needed to purchase a home as soon as possible. They seemed to work and took me very seriously and completed my loan in advance of the schedule I was under. even gave me advice on things I wasn't expecting to be a problem. Without their hard work and experience with VA loans I would have been in a bad situation. Thank you, Veterans, United Team.
