The whole team help me a lot with all the questions and clarity.
Botched the final amount and what checks I needed to get to close. Had to go to another state to get new checks for closing.
Response from Veterans United
Hey Rachel,
I'm sorry to hear about the confusion surrounding your final closing costs and the checks needed to complete your purchase. I can understand how frustrating it must have been to travel to another state to get everything sorted out, especially so close to closing. I appreciate you sharing your experience and would welcome the opportunity to learn more about what happened. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Homeowners at 20!
Always happy to take my calls and answer questions
Jacob the loan officer and his team were well knowledgeable on their job and help me understand every step and answered every question that I had
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Experience first-hand why 383,853 homeowners give us a perfect score!
my home buying experience was professional and detailed honesty thanks to veterans united and team
The team at Veterans United made the home buying process easy. They checked in regularly and help me set up utilities, insurance and set up tax exemption. Highly recommend utilizing them for home buying needs.
Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.
I had a wonderful experience dealing with Scott and Brittany I couldn’t have asked for a better team they guided me every step of the way dealing with them was a great experience
Timothy was absolutely incredible throughout this entire process. They made me feel very safe and secure throughout my very first home purchase!
The team help with process of buying a home
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Experience first-hand why 383,853 homeowners give us a perfect score!
The entire team we had at veteran united made this process so easy and we’re so helpful. Highly recommend them
Change of Loan Officers mid stream at most lenders could be a recipe for problems or delays. Not at Veterans United. Assigned LO Moya Brown stepped in and seamlessly guided me through the process while protecting my previous agreed upon rate. Moya is a super star and loan processor Cole Moog stayed right on top of things and communicated any and all issues in a timely manner. Highly recommend VU!
Working with Veterans United was an amazing experience from start to finish! Their team was on top of everything and made the entire homebuying process so much easier. The website and app were lifesavers—they saved us so much time and made it easy to upload documents, track our progress, and stay organized.Thanks to the staff’s hard work and attention to detail, we were able to close a full week early! We’re so grateful for their dedication and support. I highly recommend Veterans United to anyone looking for a team that truly goes above and beyond!
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
Every person that helped with this process was extremely knowledgeable and friendly. I would recommend Veterans United. Thank you all.
Everyone here is amazing to work with and they’re happy to accommodate and adjust as the process evolves. I wouldn’t choose anywhere else.
Mr Michael Pitts did a fantastic job on our loan. Highly recommended.
Overall it was a very pleasant experience. I had to work a little to get what I felt was right but the VU team came through and took us to the finish line. I actually love the portal it was very user friendly and convenient to use. Karlie and team were amazing!
