It was a very smooth and quick process!
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Cole and his team truly made the process seamless! They went above and beyond and worked diligently.
Abby and her team are fantastic. This is the second house Abby helped us purchase and if there is ever a 3rd house I would ask for Abby and her team. A very seamless and enjoyable buying experience.
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We are very pleased with service we received.
Very responsive and helpful.
I have attempted to work with Veterans United before and I have to say this experience was vastly different. Ryan and his team made this experience a breeze. They were knowledgeable, answered my questions in a timely fashion and were very competent on the process.
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Very excellent
It was an amazing experience!! 2nd to none. I will definitely go through this program again.
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Jason and Meaghan were wonderful and very responsive.
Felt like the underwriter asked some questions that had nothing to do with the mortgage experience such as if my company pays for travel expenses.
Also, when we completed our tasks he would put more in there.
We have had better underwriting experiences
Ben was great to work with. This is not my first time working with him and if I do buy another house, I would absolutely work with Ben again. He is friendly, professional, timely, and just overall great to work with.
Thank you everyone for making my first time home buying experience fast and smooth. I appreciate everyone's prompt communication and knowledge throughout the whole process. I felt like I had the best team to work worth in helping me purchase my home.
Ginny and Jack are absolutely amazing and supportive. They helped us navigate and with patience and understanding.Woul absolutely recommend
Greg and Veronica McDonald
The people on my team during this process are heaven sent!!!! I would definitely refer them to any veteran who is looking to buy a home. Stephen Smith is a super hero man walked with me every step of the way!
Working with Veterans United was easy, smooth, accessible and the communication was continuous and we never skipped a beat. It was a pleasure to work with the up front professionals, but I know there has to be multiple professionals behind the scene making sure everything is organized and timely. Thank you for a wonderful and relaxing experience!
