Tim and the whole team was terrific, it was the underwriting that was the difficult part
Charles worked so hard and diligently for me to have my first home. Doing all the paperwork and allowing me to have my first dream come true was above and beyond what I expected.
I can’t say enough good things about Veterans United. Ken and his entire team made the process of buying my first home incredibly easy from start to finish. They were always there to answer questions, keep me informed, and help me through every step of the process.I’m incredibly grateful and thankful for everything they did to help make becoming a homeowner a reality. I truly appreciate Ken and his team and would absolutely recommend Veterans United to anyone looking to buy a home. I wouldn’t hesitate to use them again in the future.Thank you for helping me get into my first home!
Homeowners at 20!
Samantha, Kyle, Nacim, and Rubia this team was great from the beginning to end. You all answered my questions and were quick to responded to my calls, text and emails. Samantha was awesome and straightforward with the process. The babies love the gift....thank you!
Fantastic and easy
Fast, quick, and responsive.. no other way to describe it! Less than 30 days from me reaching out initially until our cash out refinance was fully funded with cash in hand!! Highly recommend!
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They made the process so smooth and easy kept you informed the whole way of the time. It was amazing and I appreciated everything that the whole team done to make the process so easy.
You guys were great, very patient no rushing. I would recommend you all to friends and veterans alike thank you all for your hard work.
Erik Herman is phenomenal. This is the third home purchase I have had as him being my loan officer. He is truthful, down to earth and listens to what I have to say.
Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.
Now that the dust has settled, we've closed and are slowly moving into our new home. I wanted to take a moment to tell you my thoughts on the support I received from VU throughout the process.I am a retired Marine, and in my lifetime I have written fewer than half a dozen reviews of any kind. I felt compelled to write this one because of the exceptional support I received from Charlie Holsten.I am the first to admit I wasn't an easy customer. Our home search stretched over roughly five months. We pursued multiple properties, had offers fall through for various reasons, and faced more frustration than I’ve experienced in any previous home search.Through it all, Charlie was outstanding. He prepared every loan estimate promptly - likely 15 or more over those five months - and clearly explained each one. No matter when I emailed him, day or night, he responded quickly.Even when my emails were less than ideal, unprofessional, and/or borderline disrespectful, he replied with consistent courtesy, respect, and professionalism. When I grew frustrated, he remained calm and reassuring. Whenever I considered leaving Veterans United, he stayed with me, kept the process moving, and ultimately helped me close with VU.Charlie is an absolute A-team professional. His knowledge, responsiveness, patience, and commitment made a difficult process manageable and successful.YES - I would use VU again, and YES, I would specifically request Charlie!
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Eric Perrigo did an EXCELLENT job by keeping all parties informed of loan steps from preapproval to closing! I highly recommend him!! I could NOT have asked for better communication. Thank you Eric!!
Hannah from Veterans united is absolutely amazing, she's very helpful and always willing to help you get threw the home buy process i am very pleased with the outcome
I was struggling with another lender and Tim asked if he could take a look. This team stepped in and processed a loan in an amazingly short time frame! Worked so hard to get passed every hickup. Listened so well to what was going on and listened to my suggestions and made excellent ones of their own to get everything done. Stellar to work with!
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
