Outstanding service, I honestly don't know what could have been done better.Communication was crystal clear, I was able to ask multiple questions when unsure and received quick clear responses.I think a really really big part that pushed me from rating an 8 or 9 out of 10 to 10/10 is really the last little gift box I found on my new homes doorstep. It had a personal note that contained the little details most people don't care to write down or note or listen to because its only ever really important to me, but they listened, and the personal note really just sealed the deal. The gift box also included personalized items that couldn't have fit anyone better than me and my family.I genuinely couldn't say or think of anything anyone could improve or have better.Another really important thing during the hole process was really just the support and clear communication. dealing with my disability, alot of moving parts, talking to many people over and over can be really difficult and stressful for me even when for most it would just be any other day, but none of it was pointless. Every step of the process felt meaningful, reasonable, and I really felt I could trust my team because of it.I hope they and everyone on the team are able to enjoy great lives full of prosperity, and I mean EVERYONE on the team.
Ross has been amazing veterans united has definitely made my home buying experience so easy i am very pleased!
Homeowners at 20!
The Veterns united team was super helpful. The process got started super quick. If I had any question the would answer them, they also got me connected with a really great realtor.
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This was my first time buying a house. These folks were very patient with me even when I went on vacation for three weeks during the buying process. I would do it again!!!!
Veterans United was very good to me. I have to say after buying multiple houses that I would use Veterans United in the future and no one else. The team always communicated with me. It did not matter what time it was. I am very busy with work and the team did not hesitate to reach me when I needed them to. Steve, I want to say Catrina, Nick and Cameron were great along with yourself. I hope I did not forget about anyone, if so I apologize. You have an awesome team, so I do think they need a pay raise if you are the guy that does that. Don’t forget to give yourself one to. If you are not the person that gives those out please send this to whomever it is. Again, thank you everyone for everything and making a sometimes a difficult process seem very easy.
This team knocked it out of the park, not at any moment did I feel that they were not working for me.
ya'll are great! even thru a major hurricane, ya'll helped me help myself, and we kept everything well under my budget numbers, numbers count
Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.
I know a good amount of people online say to avoid Veterans United. But I’d have to disagree I tried working with 2 other lenders when I was searching for a house in DFW and another when I decided I’d be moving to Tennessee they were all doing somewhat shady things. I liked that along the way I got to see actual documentation of where the rate was at and a decent estimate for cash to close. Every other lender I worked with would just say things and kind of stall and only tried to send documents when I finally told them I wouldn’t be proceeding with them. Thanks again Veterans United and Emily for all the help throughout the process!
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Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
The team that helped us was amazing. They were professional curtious and ectreamly friendly. Any questions we asked were answered in a timely manner. They were very helpful the entire time from the very start till closing. We would definatly recomend them to any of our friends that might be looking for a house.
I had so many questions the whole way round. There was someone there for me every step of the way to thoroughly help me in this process.
Austin Rapp and his team are extremely professional, knowledgeable, and easy to work with. Austin demonstrated high levels of professionalism, clear communication, and dedication. I would gladly recommend Veterans United to my family and friends.
Thanks for making my first home-buying experience better!
