My loan team was trustworthy, reliable, and efficient from start to finish. Their communication and follow-through gave us peace of mind during a process that can otherwise feel overwhelming. We initially considered going with a different lender, but their lack of communication—missed callbacks and no updates—made the decision easy. Choosing this team was absolutely the right move, and we’re so glad we did. Highly recommend Veterans United Home Loans. Our loan officer was Tony Stephenson. He was absolutely outstanding. He was incredibly communicative and made the entire loan process feel so much easier and less stressful for us. Tony truly went above and beyond—always available to answer questions, even after hours, to ensure everything stayed on track and on time. We always felt informed, supported, and confident throughout the process. We couldn’t have asked for a better experience and highly recommend working with him.
Veterans United made my VA home loan experience smooth and stress-free from beginning to end. The team was responsive, knowledgeable, and truly supportive throughout the entire process. They took the time to explain everything clearly and made me feel confident every step of the way. As a veteran, I felt genuinely valued and cared for. Because of Veterans United, I’m now a homeowner, and I’m incredibly grateful. Highly recommend to any veteran looking to buy a home!
The process was fast and convenient. The staff was very helpful, friendly and knowledgeable.
My overall experience left a lot to be desired!
Response from Veterans United
Hi Lauren,
I’m sorry to hear your experience left you feeling this way. That’s not what we want for anyone, and I appreciate you taking the time to share your feedback.
If you’re open to it, our Client Advocate team would be glad to listen and learn more. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S.
Client Relations Manager
I can't say enough good things about Veterans United Home Loans. They were so easy to work with and made the application process very simple. Everyone I encountered during the process was excellent! The customer service is outstanding! I will definitely use them again! Thank you so much Veterans United Home Loans!
I would definitely recommend the VA for a home mortgage, but ask for Ross Mc Clanahan, he will guide you in the right direction.
For a first time homeowner, Kevin Reichert along with other members of the team made my transition from a renter to a homeowner truly amazing. Anytime I had a question, it was answered in a timely manner. With God, United Veterans made my dream come to a reality. Now I'm sitting back and enjoying the beautiful view. THANKS AGAIN KEVIN REICHERT
It was not clear that the payment would remain the same even if I prepaid and that I would just be shortening the life of the loan.
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The entire team from Brandon, Charlie, Missy,Lauren, and Michelle were allll Fantastic. Helped me get my credit scores to point needed to then move along to the amazing loan team.Michael was also a very amazing realtor recommended by veterans united. Overall loved the entire experience. Thank you!
Kapil Vanamala has been my Veterans United Loan Officer from the very beginning. Kapil is an upstanding professional that keeps my needs FIRST AND FOREMOST in the home purchase process. He alerted me to a significant rate reduction and took care of everything for me to obtain that reduction which will save me thousands over the duration of the loan. I could not be more please with Kapil and his team! I am so happy that I selected Veterans United!!!
Love the team! Way to go! Loved using the second time!
I always have had a excellent experience with veterans united.l
I mean excellent 👍🏾👌🏾
With my limited finances I was doubtful at times. But Jason and the team made it work for me. My realtor, Mason Harward was akin to an old friend, honest and looking out for me.
Taylor and Jennifer were wonderful. Very satisfied with my home refinancing. There was a few delays from others that we had no control of.
I can not say enough good things about Phil and Taylor!!!!!! They made the process of buying our new home such an amazing experience. I would give them 100 out of 100 if possible.
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My loan team was awesome. They guided me every step of the way to my forever home.
Working with Veterans United made a life goal of mine so much easier to achieve.
Our mortgage team was amazing! So glad I went with VU! I will be recommending VU to all my military friends and family. Thank you!
My whole team was great. Even though we had no realtor, the Veteran's United team made our home buying experience easy and quick.
