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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
480,073 reviews
679 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 480,073 unfiltered reviews

Starting on Page 35 of 16,003. Return to Page 1

5 out of 5 Stars

Veterans United made the process of buying our first home very smooth. They were prompt with responding to any questions and would communicate any updates in a prompt manner. They were very friendly and professional.

headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

5 out of 5 Stars

Zach Kieffer and his team did an excellent job of making the loan process a smooth process. They kept us informed each step of the way and were eager to provide help & answer the questions we had. I highly recommend Veterans United to all who are seeking to purchase a home. They delivered outstanding results, coupled with a positive experience!

headshot image of Zach Kieffer

Loan Officer Team Lead: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars

Excellent group of people!!

headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars

Thanks to Zane and Erin and all the gang. This was as easy as it gets to close in 30 days. I would definitely recommend Veterans United for all Veterans looking to get financing for their home.
Great job everyone including the customer service people who helped with moving contacts.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars
Photo submission from Brett E.

Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

It was really a great experience. They did everything right and made it very easy for me. Jordan Showalter was great and very easy to work with and very fast also.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars

The team was great and showed great patience with some of my reluctantly.

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

4 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

What can I say that wasnt amazing about Devin and Noella. These two people closed a loan in 11 days! They did amazing and I would totally recommend both them and Veterans United to any veteran! Again these two where amazing and got my loan closed and saved my house from falling through!

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

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5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Derek, Shawna, Logan, and Kayla was an awesome team. They took great care of us from start to finish and now we own a home.

headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer Team Lead: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

The team did a fabulous job and even when things got shaky with the seller, they stayed upbeat and helped walk through it

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
Photo submission from Brian W.

Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

Incredible. I would use them again and recommend them to anyone who's looking.

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
headshot image of Mason Fast

Loan Officer: Mason Fast

NMLS# 2789280

4.5 out of 5 Stars

Veterans United looked after me as far as everything being done correctly and in my favor.
I would recommend them 100% . Everyone worked very hard to get my loan approved and it was very appreciated!

headshot image of Greg Tartaglia

Loan Officer: Greg Tartaglia

NMLS# 738413

5 out of 5 Stars

My loan team was amazing. They maintained constant contact throughout the entire process. This is my wife and I first house and Craig, Bella, Maggie, John, made it as smooth and painless as possible. Honestly we couldn't be happier with our experience. Thank you Veterans United, for everything, you guys are incredible!

headshot image of Craig Anderson

Loan Officer Team Lead: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

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5 out of 5 Stars
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars

All I can say is how terrific it was working with Veterans United.
They were so helpful with everything and we did all of the qualifying over the phone. We also had less than 30 day escrow and everything got done. Blake is a rock star!

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Such an amazing experience from start to finish. Super transparent and worked with me every step of the way. From the questions at 9pm on a Saturday to the final closing day. Truly a fantastic experience from the entire team at Veterans United.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer Team Lead: Zachary Debord

NMLS# 192560

5 out of 5 Stars

Brian and Amanda outstanding

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Photo submission from Karen W.

OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

Sam and Julie were easy and great to work with. Great job by all

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

Dustin and Kara were outstanding throughout our homebuying experience with Veterans United. Buying a home comes with plenty of questions and stressful moments, but their professionalism, patience, and dedication made a real difference for our family.Dustin took the time to explain our loan options, answer my many questions, and help me understand what to expect. Kara provided excellent support throughout the process and helped keep everything moving forward. Together, they made us feel supported and treated us like people, not just another loan application.As a Marine, I truly appreciate a team that communicates clearly, follows through, and cares about the people they serve. Dustin and Kara delivered exactly that. I’m grateful for everything they did to help our family reach this milestone, and I would absolutely recommend them and Veterans United to fellow Veterans, friends, and family. Thank you both for an outstanding experience!

headshot image of Dustin Floyd

Loan Officer: Dustin Floyd

NMLS# 2792198

5 out of 5 Stars

We were having a hard time getting a VA loan in a 55+ community and these people worked extra hard getting addendum and things so that we could have our dream house while we downsized! They answer you when you call and everyone is very polite! We were very impressed!

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

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