I initially started my loan process with Veterans United Home Loans but made the mistake of switching to Navy Federal Credit Union halfway through because they offered a lower rate I could lock in—huge mistake.
My closing was delayed twice, and just two days before the third scheduled closing, I was STILL being asked for documents I had already submitted multiple times. At that point, it was clear the process was completely disorganized and another delay was inevitable.
I withdrew my application immediately and went back to Veterans United—and that decision saved my entire homebuying process. Mr. Shawn Hall and Mr. Anthony Perrigo took over and had me clear to close in just ONE WEEK, with an even better interest rate.
The difference was night and day. Veterans United was efficient, responsive, and professional from start to finish—everything NFCU was not during my experience.
If you value your time, sanity, and closing date, skip NFCU and go straight to Veterans United.
Shawn Hall and Anthony Perrigo are outstanding. I can’t thank them enough—10 stars all the way.
Such an easy process, they were with us every step of the way. I highly recommend..
Thank you so much for everything. Tom and his team knocked it out of the park
Taylor and Kayla were extremely helpful and informative throughout the entire process.
other than a minor gaff by who knows whom everything went smoothly
They streamed line a painful process, and helped the entire way through. I will recommend them to anyone and use them in the future.
It was a pleasure to work with Tommy Purk and his team. They made everything along the way easy and interactive process. Any time I had concerns or questions they responded in a timely and punctual manner. I would recommend veterans united to family, friends, and any veteran looking into home ownership.
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I was very pleased with the service I received from my loan officer, Tim Spears. He was very professional and timely with his communications. When I had questions, he clarified with a phone call.
Good, however, I don’t know who I make my payments to or my account number!
Brad worked so hard!! Thank you so much.
Bill and his team went well above and beyond. The whole process went far smoother than I expected.
Outstanding!
My officers were. Katie Smith and Gray Grimm and they helped us through everything. The app made everything so much easier and they explained everything and answered quickly all of our concerns.
OUTSTANDING OUTSTANDING TEAM!!!!!!!
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I went though the entire home loan/buying process while deployed overseas and Veterans United made it such an easy and pain free process. I was thoroughly impressed and happy.
Was a patient process and streamlined information
My team people Brice Tyler Hannah Zac were always there for me when ever I called - polite, helpful and friendly . There is a lot of paperwork but with a great team that is very encouraging you will be successful in obtaining a home My team was outstanding Thank you all for your patience and efforts.
Ryan and Kelly were great during this experience. They answered calls frequently and when I couldn’t reach them, they called back quickly.Reliable and knowledgeable about every question we had. I am absolutely going to tell veterans to look to you guys when buying a home
