Everything was great, Toby Clifton and the team did an amazing job and made the whole process very seamless!
Mike Wilson, and Patrick were amazing. Thank you for your kindness, patience, and diligence towards making sure I closed on my home. You both are AMAZING Thanks again Tanya Northcross
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
It was easy to get all my questions answered even with my difficult schedule.
The whole team was fantastic. They were leading me every step of the way. Always available anytime I had a question, and I could really tell that they care about the people they do work with. Everyone was great and I will definitely recommend them to anyone looking for help buying a home. I couldn't be more appreciative of every single team member I worked with
They really kept in consideration that I was a first-time military homebuyer.
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Veterans United where very helpful through the entire process.
I had some issues with another lender, Justin took over and had my mortgage closed in just over a week. Made it simple and helped me out.
This is our second time using VU and it was an awesome experience and will use VU again in the future!
Mallory and the rest of the team were great to work with and very helpful
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
As a first time home buyer I would absolutely recommend working with veterans united but especially Amanda Law. Friendly service, awesome communication, support and a fast process. It was a great first experience!
Karol has always did a phenomenal job! I always use her services because I always get the most out of the process. Everyone there in my opinion are very nice and helpful that in my eyes is the team I want to work with in one of the biggest purchases in life. Big thank you again!
♾️/10 Experience! ⭐⭐⭐⭐⭐I honestly can't thank Melissa and her entire team enough for everything they did for us!My husband and I recently purchased our home, and we couldn't have asked for a better team to work with. Buying a house while preparing for a military PCS was already stressful enough, but Melissa and her team made the whole process so much easier.One thing I really appreciated was their patience and communication. I had A LOT of questions throughout the process, and Melissa never made me feel like I was asking too much. She always took the time to explain things, kept us updated, and made sure we understood everything before moving forward.What stood out to me the most was how much they genuinely cared. We never felt like we were just another client. Even with everything going on, they made sure we were taken care of.Melissa, thank you so much for your patience, honesty, and all the hard work you and your team put into helping our family purchase our home. We truly appreciate everyone who worked behind the scenes to make this happen!♾️/10, hands down! We are beyond grateful for Melissa and her entire team! And just so you know, Melissa, your name and your team's reputation are making their way all the way to California! 😂 We're definitely spreading the word because good people and great service deserve to be recognized. Don't be surprised if you start getting calls from the West Coast! ❤️
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My team was amazing through every step, they explained everything in detail and were an extremely kind and fun group of people to work with. They took a lot of stress off me.
The help and communication frim start to finish, was beyond outstanding! The only thing I wish had been discussed further, and earlier on, was how we could have used the money left over from closing; but I consider that a very minor thing. Our entire team was incredible and I cannot recommend them enough!! Thank you. All of you! I wake up everyday, in awe that this is my home, and you all were no small part.
They were super efficient. Everything was explained so that we understood everything.
A very friendly group that focus their efforts on you. I can't say enough about these friends.
Thank you everyone for making my first time home buying experience fast and smooth. I appreciate everyone's prompt communication and knowledge throughout the whole process. I felt like I had the best team to work worth in helping me purchase my home.
We were about 13 days from closing with another company and they told us they never locked in our interest rate from two weeks prior and that we would be paying an additional 1% on the loan. I shopped around and got in contact with Austin B and he was able to match our original offer and close on time and come in with lower closing costs. He was very transparent with the whole process and very helpful. He made it seemless, and saved my family and I so much money in addition to relieving stress around the home buying experience
The process was good, though at times it seemed the communication on the exact numbers did not get through to all of you at Vets United, even when we sent those numbers ourselves. Maybe it was the builder who was not forthcoming with proper documentation to you on time with correct information. Your attentiveness is appreciated, as that did keep us apprised of timelines and paperwork needed so this loan could fund.
A huge thank you to you and your team!
By the way, the sign you sent is beautiful! We will be hanging it soon, (as soon as I find the right box with the stuff that I need to hang it!).
The whole process was absolutely painless and much easier than I was expecting. The team was great in relaying information and keeping me updated on the process. 10/10, would recommend.
