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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
478,105 reviews
555 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 478,105 unfiltered reviews

Starting on Page 35 of 15,937. Return to Page 1

4.5 out of 5 Stars

It was a good experience. Not being in the finance field makes it difficult to determine the best situation available. The team seems to have guided me to make good decisions

headshot image of Tanner Baldwin

Loan Officer: Tanner Baldwin

NMLS# 2708114

5 out of 5 Stars

This is the second home that I have financed with Veterans United, We are very pleased with their service provided. Dont change anything your doing outstanding work.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars

We worked with Tyson and he helped making this the best home buying experience we have ever had. He was always available to answer any of my questions or help me understand the process. Tyson and his team went above and beyond for us and I can’t thank them enough!! They even sent us the sweetest welcome home gift. It was so unexpected and one of the most thoughtful gifts I’ve ever received. They were amazing and I highly recommend buying a home with them!

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars
headshot image of John Kiely

Loan Officer: John Kiely

NMLS# 2709243

5 out of 5 Stars
Photo submission from Karen W.

OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars

Working with Veterans United was a pleasure and made the process of purchasing a home very simple. Veterans United followed up on my inquiries and credit checks to make sure they could work with me on my home loan. They were persistent through the process and worked with me to ensure I was able to purchase a home.

headshot image of Charlie Holsten

Senior Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars

The team I had put everything together quick and handled everything

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

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5 out of 5 Stars

I enjoyed my experience with Veterans United. They made the process easy and it was faster to complete than I thought. This is my second time using their services. I would recommend all veterans consider Veterans United when seeking purchasing a home or refinancing a home.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars
headshot image of Tansee Kramer

Loan Officer: Tansee Kramer

NMLS# 2736687

5 out of 5 Stars

This has been a great experience, the whole team was exceptional, answered all of our questions and concerns and we had. Thank you all so much for helping us.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars

The team at Veterans United make homebuying a stress-free experience. Evan, Shannon, Chelsee and the rest of the team ensured that every step of the process was easy to understand and answered questions very quickly. Buying a home can be stressful, but with Veterans United, my family and I felt comfortable throughout the process. Thank you to all involved!

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Photo submission from Liroy G.

I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars

Mary Davis (NMLS #1926641) is great, and I highly recommend her to anyone needing a home loan. She and her team were always ready to help. Best of all, Mary knew how to assemble the right team to assist me throughout the home-buying process. Thank you, Mary, James, Tyler, and Miles.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

4.5 out of 5 Stars

Had a really great experience working with Veterans United and would 100% recommend them for any veteran looking to buy.

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

4 out of 5 Stars
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars

I did a VA cash out refinance and this was genuinely the easiest lender I have worked with. Very pleased. I highly recommend.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

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5 out of 5 Stars

Debbie and her team are fantastic.

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars

I didn’t intend on purchasing a knew home this year. A simple thought turned into a dream and a new chapter for my family. I owe a huge thank to Kara Vernon for making this happen and for being there for me every single time I had questions. I cannot say enough how much I appreciate her and Veterans United.

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars

Scott Hutto and Neisha White with VU were a pleasure to work with! From day one, all questions, comments, or concerns were answered. I could not have asked for a more professional, hardworking, and honest team. I 100% recommend the Veterans United team to any active, separated, or retired military personnel.

headshot image of Scott Hutto

Loan Officer Team Lead: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

Nicole and her team were great! They answered any questions I had in a timely manner.

headshot image of Nichole Barber

Loan Officer Team Lead: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

It was great workking with Veterans United. They did a great job.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Photo submission from Aleeta R.

Thank you everyone for making my first time home buying experience fast and smooth. I appreciate everyone's prompt communication and knowledge throughout the whole process. I felt like I had the best team to work worth in helping me purchase my home.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

4.5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

Neil and our Home Buying Team made the experience of purchasing our home so stress free!! The Veteran's United Portal was extremely user friendly and the To-Do List made life so simple!!

headshot image of Neil Hansen

Senior Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars

Matthew Lucas and team were very professional with their communication and answered they inquiries in a timely manner.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Service was great! Easy to follow instructions… great people ready to assist at anytime.

headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars

Yes, I absolutely would!

headshot image of Jaimie Geiger

Loan Officer Team Lead: Jaimie Geiger

NMLS# 842497

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