I was told that I should avoid Veterans United, but I’m glad I went with my gut. Everyone’s experience may be different..but mine was FANTASTIC. My team looked out for me every step of the way!!
I will be going through VU again for my next home…and may even have VU sell this current home.
They went above in beyond during the whole process and communicated well during our first home buying process.
What everyone else said could not be done, Vet United said "yeah, not a problem" and did it! I cannot give Vet United enough Kudo points to level set them above everyone else because they exceed beyond any scale of measure the industry could offer.
Buying this home was a long, stressful process for us because of some unexpected circumstances. Collin and the rest of the team worked with us and kept us informed every step of the way. They were quick to explain anything that we didn’t understand and genuinely seemed to care. We will definitely recommend Veterans United to friends and family who want to buy a home.
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
Very Good and detailed oriented
The service was exceptional! Communication was top notch. I have never had such an easy experience.
Excellent service.
I would recommend Veterans United. The home-buying process had delays related to title and closing, which was stressful, but I appreciated the team’s support, patience, and updates as they worked through the issues. Thank you, Diego, for your assistance through the Home Buying Concierge program.
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Our home purchase went through without any issues. I cannot recommend this team enough.
The group was wonderful and walked me through everything. Being 79 they had to give me a lot of help and their patience was so great.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Our loan officer, Malachi Goodman was a fantastic guide through the entire home-buying process.
Absolutely stellar from the entire team!
There were some struggles...but Veterans United, you did great navigating through everything. I met Johnny years ago when he helped me buy a house so when the time came to buy again I am very glad we got the chance to work through this together... rough patches and all.
Everything went so fast everyone were fantastic!!
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OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Overall, a really great experience. I really appreciate the nuts-to-bolts effort put in by the entire team.
Ms. Nichole and her team were awesome! She made the process easy and were always so eager to help. Let’s me please let not forget the excellent communication , availability, and great customer service.
