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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,788 reviews
961 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,788 unfiltered reviews

Starting on Page 35 of 15,393. Return to Page 1

4 out of 5 Stars

Initially my assigned representative from the corporate office kept changing / swapped out. However, after I was assigned to Jennifer from the local office, everything went a lot more smoothly and speedy. I really appreciate the efforts of Jennifer and her team,especially how accesible she was.

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

I worked with Jon, Paige, and Max. They were amazing! They made sure I understood everything that was happening and walked me through the entire process. It was so helpful to have the MyVU app and the videos that explained each step. I’m so happy with Veterans United.

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

4.5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

The entire team was great, responded quickly. I never felt overwhelmed

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
Photo submission from Codie L.

Thank you so much for everything. Tom and his team knocked it out of the park

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

Nate and Brian were like a dynamic duo throughout my experience. As a first-time homeowner, I truly appreciated how they took the time to clearly explain the terms of my loan and walk me through every step of the process. They were incredibly responsive—whether by email, text, or phone call—and always available whenever I had questions or needed support.

headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars

We couldn’t be more grateful for our amazing team! Scott and Ashley made everything so easy for us first time home buyers to include the challenge of coordinating everything with us being all the way in Germany. We couldn’t thank you these guys enough! 10/10 !!!!

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

You get help all through the process these guys will guide you and quickly thumbs up

headshot image of Aaron Mansfield

Loan Officer: Aaron Mansfield

NMLS# 2736749

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

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5 out of 5 Stars

Travis was great, I had a bit of an extended and odd situation and the service never wavered. He really made the process so much easier and easy to understand for a first time home buyer. Hailey was great and very efficient as well!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars

They were great to work with covered everything!

headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars

Easy process, up front realistic quotes and superb customer service.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

Heather and the team at Veterans United were total pros. Proactive communicators and terrific partners in the process. The portal was user friendly and our title company loved it, too. Would definitely use them again or recommend to others looking for a VA loan. -TIffany C. and Erik O.

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars
Photo submission from Lois B.

Brad worked so hard!! Thank you so much.

headshot image of Tyler Kettle

Loan Officer: Tyler Kettle

NMLS# 1693581

5 out of 5 Stars
headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars

This was my first homebuying experience, and I couldn’t have asked for a better team than Todd and Shayna and the entire Veterans United group. From start to finish, the level of professionalism, communication, and genuine care they provided to my family and me was truly exceptional.What stood out most was the personal attention—they didn’t just guide me through the process; they invested in it. Every question was answered, every step was explained, and at no point did I feel like just another transaction.By the end of it all, I wasn’t just walking away with a home—I was walking away feeling like I had built real relationships. I’ll genuinely miss working with this team.Without question, this is one of the best teams I’ve had the pleasure of working with in any capacity.

headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars

Mr. Sepulveda was excellent throughout the entire process. He and his team answered all inquiries and they did a great job of keeping us informed every step of the way. The entire process went very smoothly thanks to Mr. Sepulveda and folks over at Veterans United. I highly recommend!

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars

They did a great job closing on my house on time.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

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5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

Mike was very knowledgeable and courteous throughout my entire homebuying process! I appreciate that not only was he professional but had a personality I felt I could identify with. Great point of contact to deal with!

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
headshot image of Craig Bennetch

Loan Officer: Craig Bennetch

NMLS# 2497379

5 out of 5 Stars

Brent and Julie were great. We had worked with Brent before, so when we made the decision to refinance we called him directly.

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Photo submission from Jeffry B.
headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

The overall process went super smooth: from getting my quote to close there were little to no issues and the team helped me the entire way. Ryan truly helped me the entire way and I couldn’t ask for a better loan officer.

headshot image of Ryan Ashburn

Loan Officer : Ryan Ashburn

NMLS# 2536847

5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

4.5 out of 5 Stars

appreciate Taylor and team. i would have continued with Taylor but was contacted by Mark from Veterans United, and thought they were working together. Either way, we are very happy with Veterans United.

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

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