Great team to work with we couldn’t be happier with the support and help given!!
Brian and his team are so easy to work with. They are professional and friendly. Their exceptional work is expedient and they are prepared to make any updates when needed to get the very best loan possible.
I would highly recommend Veterans United.
Veterans United and the team we worked with were awesome, we will never work with anyone else when buying a home! My sister worked with VU for her recent home purchase and also had nothing but good things to say! We will recommend VU to any veteran looking to buy a home!
When we faced the risk of losing the house purchase, Veterans United intervened in a chaotic situation and alleviated the entire process on short notice.
Was a very smooth process and the app and website made turning in documents so easy
Charles and the team were great. Attentive and asked all my questions when I had them.
They were straight-forward, timely, and efficient.
Veterans United has been the best experience I have had for home buying. It was your team that made our dream of being a homeowner possible. Your team was the most professional, customer oriented, and, most importantly, most caring and experienced that I have ever met. It started with the Lighthouse team and Ms Bobbie Hafford that worked with us for over a year to get our credit up to where it needed to be. She always reached out to us, kept us motivated, and kept us progressing to our goal of being a homebuyer. Once we were qualified my home loan specialist Seth reached out to us within an hour of being qualified and even though he had engagements with his family and it was late he always took the time to answer our calls, kept us informed, and kept our loan and pre approval moving. He motivated his team and even though it was late on a Friday Lucas stepped in and together we were able to be pre approved that same day. Seth Wilmes, Lucas Hassemer, and Morgan Luster always was prompt to return calls and texts and always was kind, informative and dedicated to our loan needs. Without these dedicated and caring professionals my family's dreams of owning our first home may have never came true. Thank you Seth, Bobbie, Lucas, and Morgan. And thank you to the Veterans United Team. My loan officer Seth Wilmes is one in a million. He is caring, professional, exceptionally proficient, ethical, and passionate about his job and exceptional customer service. Always available or quick to respond with my questions and I do believe he was always fully engaged and dedicated his time to me when i had the first time buyer many questions. He took the time to fully answer my spouse and I's questions fully and professionally. I will always refer Seth and his team as well as Veterans United to all of my friends, family, and associates that are starting the home buying or refinancing journey.
Amazing experience!!!
good service all through the prosses i will use them when i buy my next home
Amazing assistance made this easy in a world of chaos!!!! I’ll always use Greg, but personally hope this my last buy!!!
I love veterans united and will recommend them to any military affiliated person who is looking to buy a home!
The Veterans united team are very exceptional team. They are ready and eager to work with new customers and existing ones. They made the home buying process a very smooth and pleasant experience. Thank you Veterans United. You guys rock!!
Matthew and Rachael were on top of everything throughout the entire process. My buyers felt that all their needs were met and questions were answered. I would recommend VA buyers to Matthew again!
1. Many of the houses, which I preferred, were unavailable due to Veterans United’s stringent inspection policies. This resulted in me having to settle for a property that didn’t have the appeal that I was interested in.2. My closing cost figures were “all-over-the-place”, resulting in a huge depletion of my cash, credit and savings.3. The website listed the property monthly payments at a little over $640, which turned out to be close to $900It will be a miracle if I can afford to be in the house for 3-months!
Response from Veterans United
Hi Mitchell,
I’m really sorry to hear how overwhelming and disappointing this process felt for you. Buying a home is already a major decision, and when the numbers shift or the homes you’re excited about don’t work out, it can feel like the rug’s been pulled out from under you.
It sounds like a mix of factors left you feeling blindsided—from homes not passing the VA-required standards to closing cost swings and that unexpected jump in your monthly payment. I can absolutely understand how that would shake your confidence, especially when you’re just starting out in a new home and trying to budget for what’s ahead.
I’d really appreciate my team have the chance to look into your file and better understand how everything unfolded. If you’re willing, I’d love to talk one-on-one. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but feel free to reach out anytime.
Thank you Veterans United, you helped us get into our dream home. Exceptional customer service, unfortunately a 10 is the highest score we can give. You all went above and beyond. Thank you all! Sincerely, The Cobb family
The entire team at veterans united and the realtor were so amazing, quick, and made the whole process as smooth as humanly possible!
I would recommend this company to every veteran I come across. This was a great experience with very few hiccups and the communication was fantastic.
