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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

431,385

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
Would Recommend

Great experience! Will recommend and use again,.

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Would Recommend

I can’t say enough good things about Veterans United and how they helped my family buy our home. We were in a tough spot—renting a house since October, only to lose our landlord in January. His sons decided to sell the property, and we were left scrambling, unsure of how to even start the process of buying it ourselves. As a veteran, I’d heard of Veterans United but didn’t know much about them. On a whim, I reached out, and from that first call, they became our lifeline.
We didn’t have a realtor or any real estate agent, which made things feel overwhelming at first. But the team at Veterans United stepped up in a way I didn’t expect. They didn’t just process our VA loan; they guided us through every single step like we were their only clients. They were patient, answering my endless questions about paperwork, timelines, and what to expect. Since we were trying to buy the home we were already living in, the situation was a bit unique, but they never made us feel like it was too complicated or out of reach.
What stood out most was how fast and straightforward they made everything. From the moment we started the process to closing, it felt like they were moving mountains behind the scenes to keep things on track. They coordinated with the seller’s side, walked us through the VA loan requirements, and made sure we understood every form we signed. Even when I got stressed about deadlines, they stayed calm and kept us focused. The whole process was done in what felt like record time, and we never felt rushed or pushed into anything.
I’m honestly not sure we could’ve pulled this off without Veterans United. Their team was there from start to finish, checking in, offering advice, and making sure we got the keys to the home we already loved. If you’re a veteran looking to buy a home—whether you’ve got a realtor or not—I’d recommend them in a heartbeat. They took a stressful situation and turned it into one of the proudest moments of our lives.

headshot image of Vanessa Meyers

Loan Officer: Vanessa Meyers

NMLS# 2452468

5 out of 5 Stars
Would Recommend
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

4.5 out of 5 Stars
Would Recommend

Overall I'd say we got a great team to work with and do hope others get them to work with to experience there amazing professionalism

headshot image of Alexander Mueller

Loan Officer: Alexander Mueller

NMLS# 2529010

5 out of 5 Stars
Would Recommend
Photo submission from Jessica F.

My experience with Veterans United Home Loans was one of the greatest experiences I had due to the Loan officer I had. I would recommend Joel Deiber to anyone that is looking into buying a house with Veterans Untied. He was 100% supportive in every aspects of the process. Thank you so much Joel. You were the greatest.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

A seamless process from start to finish. Aaron and his team worked behind the scenes and burned the midnight oil to meet my specific goals within the home buying process. I commend them for their efforts, would recommend them to any veteran homebuyer, and will be sure to work with Aaron on our next purchase down the line.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Couldn’t be happier with Veterans United. My team worked tirelessly through the home buying process, tackling any obstacles, and was able to get my loan approved and closed in a short time window. Kyle Bakker and team have my deepest respect and admiration and I enthusiastically recommend them.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

I love the fact that they were always trying to help me

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

We had a wonderful experience finding our house with veterans united and would recommend it to anyone!

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

I was nervous at first but the VeteransUnited team made it possible for me to get into my new home.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend
Photo submission from Edward T.

I highly recommend Veterans United to any veteran; they are true professionals and will make your home buying experience one of a kind.

headshot image of Justin Keith

Loan Officer: Justin Keith

NMLS# 1563990

5 out of 5 Stars
Would Recommend

Just THANK YOU! Everyone that was involved. It was a stressful time that every single person involved made much easier

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend
headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars
Would Recommend
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Nothing more to say. Our dreams became reality and I can not thank my team enough!

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

4 out of 5 Stars
Would Recommend

Overall, the experience was exceptional, especially doing it over the Internet because I am in the Philippines and I bought the house in South Carolina. That was a big challenge and every challenge was me head on and accomplished very professionally.

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend

The trip isn't over as of yet for our family until we make our move soon. But overall, a fantastic team to be with! Everything went smooth as possible and with quick answers to many question I've had. We thank you for helping us with the VA loan process, house hunting, and overall service everyone provided.

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

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5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

I appreciate everything Scott and his entire team did to help me along the way! The time they spent with me meant a lot and helped me ease my fears since not having purchased a home in over 8 years! The guidance went a long way and their expediency was greatly appreciated.Thank you!!!

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

3.5 out of 5 Stars
Would Recommend

The process was smooth and painless. The only complaint I have is a lack of communication on the time line for payoff’s for the previous mortgage and credit card. I need to know this for budgeting purposes.

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend
Photo submission from Luis P.

I encourage all Veterans to work with Veterans United, I had an excellent experience with them and I feel very grateful.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

My VU team was awesome and made us feel like we matter. Great experience and we would highly recommend

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

More Reviews

See all 431,385 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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