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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,575 reviews
617 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,575 unfiltered reviews

Starting on Page 425 of 14,986. Return to Page 1

4 out of 5 Stars

I would have easily given a 10 but things went a little close to the wire for me at the end.
I would have much preferred that the underwriter request all the info they needed upfront instead of spoon feeding their requests during the entire process right up to 2 days before closing. There were some miss communications concerning closing dates that may have contributed and I am convinced they were on the realtor and closing agents end. Over all I thought Dylan and the entire team performed nearly flawlessly. So yes I would highly recommend..

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars

Crystaline, Jenny and Megan made this experience alot less stressful. They kept me engaged in the process, but never overwhelmed me with things on the "to do list". When I had questions they were always easy to get a hold of. Always professional, extremely knowledgeable and always very friendly and easy to talk to. When we closed the agent from the title company was surprised at how quickly and efficiently the paperwork went. If I move again I'd want Crystaline an her team.

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

Process was easy, they took care of everything and gave me regular status updates to keep me in the loop.

headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars

Brad and his team, Kathy, Camron, and all the others did an awesome job, really went above and beyond to ensure our closing. True professionals.vr,
Ricky Mathis

headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars
Photo submission from Natocha W.

My Loan Officers were Johnny Mitchell and Amy Zager. They were always so informative and polite, and they were so easy to talk to. I always felt comfortable talking to them, and even more comfortable about the process after we spoke! In my opinion, they are some of the best at what they do.

headshot image of Johnny Mitchell

Loan Officer: Johnny Mitchell

NMLS# 1116244

5 out of 5 Stars

I have used veterans united for the purchase of two houses. Excellent hands on service from not only my immediate agents (Austin rapp and Colin Vaughn) but I was assigned a concierge and the underwriter was phenomenal!

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

3.5 out of 5 Stars
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

4.5 out of 5 Stars

The loan officers were outstanding, the underwriters created unnecessary delays, the concierge did nothing for me

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

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5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars

Ty and Amanda were very professional and communicated through the process with all updates and answered any questions as they came up.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars

I had a great team to assist in processing my loan from the initial application through to closing. Everyone was responsive, knowledgeable, and kind. I couldn't be happier. Thanks!

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Photo submission from Mike W.

Veterans United Home Loans is without a doubt one of the most professional agencies I have ever dealt with in 40 years. They were extremely knowledgeable, helpful and more than willing to go the extra mile. Their dedication to the client's needs were unbelievable. Constant contact and updates in all forms of communication. I have nothing but respect and admiration for their staff.

headshot image of Nate Reeves

Loan Officer: Nate Reeves

NMLS# 856448

3.5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

Thank you all for the outstanding work on buyer my home.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

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Experience first-hand why 357,339 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

Amazing so easy and very helpful with everything!!!

headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars

VA team members really went far and beyond to he me get my house they were very patient and professional with everything they had to do to get me approved I'll always be greatful and I will tell anyone if you are a Veteran go VA to get a home. 👍❤️

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars

The whole team that we worked with was absolutely amazing!! When things started getting stressful they were there to help us get through the process and get our very first home!!

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
Photo submission from William M.

Terry Roberts and Bridget McGuire were a pleasure to work with. They made me feel like I was the most important client they have ever worked with. They're outstanding, and I will recommend them to anyone in the market!

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars

Amazing

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Tim and Mark were great to work with throughout the entire process. I felt things were explained when needed and any questions I had were quickly answered. Definitely appreciate their work and would recommend them to anyone looking to refinance or in need of a new home loan.

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

Everyone at veterans united very helpful and professional

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

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