Zach and Taylor were awesome. Very attentive. Seller (realtor) also had nice things to say about the level of service / process provided by these two.
Have had the very best experience ever with Veterans United!! The very best loan officer!!
Jeff and his crews were there for me any time I needed them, always have an answer tor me and believe me I didn't want to make any mistakes. He guided me to the whole process without a doubt I highly recommend Veterans United
I would respond immediately to there request and have to wait 3 or 4 days for a response from them ornate to call and ask what was going on. Made me really want to give up
Response from Veterans United
Hi Carletta,
I’m really sorry for the delay in communication. Having to wait days for a response after replying quickly on your end is frustrating.
You should feel supported throughout the process, and I’m sorry we fell short here. I’d like to look into this further if you’re open to it.
You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
The following people in no particular order, were very professional and helpful during this loan process:Joshua Hughes, Ryan Hauser, Dustin Branson and Andrea Wiese
An amazingly easy process, and both Brad and Jack were a pleasure to work with. I am very happy with the knowledge and professional support of my loan team — I couldn't be happier.
Tina and Dana were fabulous! So easy to work with, as first time homebuyers they made it easy and understandable.
Phenomenal team! Every person involved was beyond reproach. One of the team members was more excited than my wife was about purchasing this house. I believe she was so elated she might have peed herself a little. We loved working with all of you. Great job everyone!
This is my second home purchase with Stefanie Snow, and she makes every experience smooth and easy … and enjoyable!
My experience with Veterans United has been positive from the beginning! When I decided to buy a home (and this is a first for me) I thought the process would be long and tedious, but I was wrong! Everything happened so fast; I was amazed! Living in one state and buying a house in another was crazy (and my friends thought I was crazy. too), but VU pulled it off like magicians! I thank God for the people involved in my home buying process!
Bryant, our loan officer, provided exceptional service. He was consistently available from the beginning to the end of the process, even communicating with us while on vacation to address our concerns and questions. We found him to be very patient, knowledgeable, and incredibly helpful. I wholeheartedly recommend VA United to everyone.
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They made the process really stress free
Jeff is an amazing person to work with. He call him and he doesn’t answer. He calls you back right away. He’s easy to reach through text message through email and even by phone. You can’t say that about a lot of people these days I truly appreciate what he’s done for me. And I will always continue business with veterans United because of Jeff and his team.
Scott and the team were awesome! They answered all of my questions and were always quick to update me on the progress. I will always recommend Veterans United because of my experience!
Everyone was so pleasant to work with. They asked for documents, I didn't hesitate and got them what they needed. We closed on our home very quickly and easily. All of my questions were answered and they made the process so very easy. Still don't want to buy another home any time soon, but will definitely use Veterans United Home Loans again!
