I would have easily given a 10 but things went a little close to the wire for me at the end.
I would have much preferred that the underwriter request all the info they needed upfront instead of spoon feeding their requests during the entire process right up to 2 days before closing. There were some miss communications concerning closing dates that may have contributed and I am convinced they were on the realtor and closing agents end. Over all I thought Dylan and the entire team performed nearly flawlessly. So yes I would highly recommend..
Crystaline, Jenny and Megan made this experience alot less stressful. They kept me engaged in the process, but never overwhelmed me with things on the "to do list". When I had questions they were always easy to get a hold of. Always professional, extremely knowledgeable and always very friendly and easy to talk to. When we closed the agent from the title company was surprised at how quickly and efficiently the paperwork went. If I move again I'd want Crystaline an her team.
Process was easy, they took care of everything and gave me regular status updates to keep me in the loop.
Brad and his team, Kathy, Camron, and all the others did an awesome job, really went above and beyond to ensure our closing. True professionals.vr,
Ricky Mathis
My Loan Officers were Johnny Mitchell and Amy Zager. They were always so informative and polite, and they were so easy to talk to. I always felt comfortable talking to them, and even more comfortable about the process after we spoke! In my opinion, they are some of the best at what they do.
I have used veterans united for the purchase of two houses. Excellent hands on service from not only my immediate agents (Austin rapp and Colin Vaughn) but I was assigned a concierge and the underwriter was phenomenal!
The loan officers were outstanding, the underwriters created unnecessary delays, the concierge did nothing for me
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Ty and Amanda were very professional and communicated through the process with all updates and answered any questions as they came up.
I had a great team to assist in processing my loan from the initial application through to closing. Everyone was responsive, knowledgeable, and kind. I couldn't be happier. Thanks!
Veterans United Home Loans is without a doubt one of the most professional agencies I have ever dealt with in 40 years. They were extremely knowledgeable, helpful and more than willing to go the extra mile. Their dedication to the client's needs were unbelievable. Constant contact and updates in all forms of communication. I have nothing but respect and admiration for their staff.
Thank you all for the outstanding work on buyer my home.
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Amazing so easy and very helpful with everything!!!
VA team members really went far and beyond to he me get my house they were very patient and professional with everything they had to do to get me approved I'll always be greatful and I will tell anyone if you are a Veteran go VA to get a home. 👍❤️
The whole team that we worked with was absolutely amazing!! When things started getting stressful they were there to help us get through the process and get our very first home!!
Terry Roberts and Bridget McGuire were a pleasure to work with. They made me feel like I was the most important client they have ever worked with. They're outstanding, and I will recommend them to anyone in the market!
Amazing
Tim and Mark were great to work with throughout the entire process. I felt things were explained when needed and any questions I had were quickly answered. Definitely appreciate their work and would recommend them to anyone looking to refinance or in need of a new home loan.
Everyone at veterans united very helpful and professional
