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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

435,404

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

Veteren's United gave us the best possible experience getting our new home! Always there for every question, every up date, communication was always there. Gave us a beautiful house warming gift! Would recommend to anyone!

headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

You guys was awesome...I never bought a house before..and didnt have any credit history..and u guys walk me threw it every step to get approve for the loan..I had several meltdowns but josh kittle was very understanding every time I didnt understand something and he talk to he in words that I understood..and calm me down..I will definitely tell a other veteran to use VA HOME LOANS...thank you guys for everything it's a great house!!!.👍👍

headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend

Outstanding group of people. They work very well as a team, they respond quickly and are all the ball with helping in any paperwork explanations. They schedule around your time and are incredibly flexible if need be.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend
Photo submission from Axel C.

I was given a recommendation from a family member about Veterans United, and I was uncertain because I was working with another lender. From the very moment I called, I was treated throughout the process exactly the way I would love for others to be treated. I was treated with respect, professionalism, friendliness, and as if i was part of a very big family. I couldn't be happier. Above all, Veterans United won my business and respect. Debbie Rau and Glenn Steely were outstanding.

headshot image of Debbie Rau

Loan Officer: Debbie Rau

NMLS# 308629

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Derek has been great throughout the entire process

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Very professional team!

headshot image of Heidi Moen

Loan Officer: Heidi Moen

NMLS# 2325896

5 out of 5 Stars
Would Recommend
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Would Recommend

10/10 would recommend they made the whole home buying experience truly easy and with no head aches!!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend

First I would like to say thank you to Lucus he made this so easy and painless. Next a big thanks to Julie Cute she was nothing less than outstanding very polite, kind great personality, easy to deal with and she got things done in a timely manner just loved her. It’s been a great experience with Veterans we appreciate it look forward to other opportunities in the future thanks to the hole team you all are outstanding thanks
Ken Cooper

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

I was very hesitant at first because I didn't know what type of score I needed to qualify but my team assured me that I was within the range and that I was good to go and they would take a look at some things to see what I may need to do to help me qualify even more they continue to tell me everything was looking good from week to week and that I was heading into the direction and this was a good time for me to do my purchase so I am really grateful for all of that help.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

The team was incredibly knowledgeable about VA loans and guided me through each step with patience and clarity. They were always available to answer questions, no matter how small, and their dedication to transparency made me feel confident and informed every step of the way.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
Photo submission from Wylee W.

Rob and Aaron were excellent in explaining the whole process and didn't miss a beat. They always kept me in the loop and made my homebuying experience painless. They made my dreams possible when I wasn't sure I was even a candidate with my situation. Awesome company and awesome staff.

headshot image of Rob Dycus

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

They are always on it. Get stuff Done!

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
Would Recommend

I want to thank the whole team at veterans united for being there to answer questions we had at any point in time of the process. I truly felt like I had someone to go to for any questions I had throughout this experience which made this whole thing so much easier.

headshot image of Kyle Upshaw

Loan Officer: Kyle Upshaw

NMLS# 2005288

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

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5 out of 5 Stars
Would Recommend
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
Would Recommend
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend

Smooth process, would use Veterans United again.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend
Photo submission from Tamara H.

Mr. Crites was great, and so was his team. He may not have been able to talk on the phone a lot, but he made sure I was in the loop with text messages and emails. He also called back anytime I left a message or texted him. He was very kind and thoughtful with my needs and made sure I received the best deal on my new home.

headshot image of Brandon Crites

Loan Officer: Brandon Crites

NMLS# 873136

4.5 out of 5 Stars
Would Recommend
headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

James and his team at Veterans Untied were extremely helpful from start to finish. James was always willing to pick up the phone and give me a call to answer all my questions.

headshot image of James Browning III

Branch Manager: James Browning III

NMLS# 1884028

5 out of 5 Stars
Would Recommend
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

More Reviews

See all 435,404 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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