I was given a recommendation from a family member about Veterans United, and I was uncertain because I was working with another lender. From the very moment I called, I was treated throughout the process exactly the way I would love for others to be treated. I was treated with respect, professionalism, friendliness, and as if i was part of a very big family. I couldn't be happier. Above all, Veterans United won my business and respect. Debbie Rau and Glenn Steely were outstanding.
Sam and his team were awesome!
Our loan officer, Willian Reschke was amazing. He and his team were very helpful and patient dealing with us being technically challenged. They made every effort to make the loan process as smooth as possible.
Rob and Aaron were excellent in explaining the whole process and didn't miss a beat. They always kept me in the loop and made my homebuying experience painless. They made my dreams possible when I wasn't sure I was even a candidate with my situation. Awesome company and awesome staff.
Jeremy Arnold is probably the best numbers man in the business. He gets things done. Also made a friend here.
The entire team led by Vanessa was incredible! They made the process smooth and painless. I would highly recommend Veterans United and Vanessa’s team
every problem I had with the home buying process, I just picked up the phone called or
text and in no time my problem was solved.
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Held my hand from start to finish. Excellent communication. Made a dreaded experience incredibly easy.
Smooth as always.
Mr. Crites was great, and so was his team. He may not have been able to talk on the phone a lot, but he made sure I was in the loop with text messages and emails. He also called back anytime I left a message or texted him. He was very kind and thoughtful with my needs and made sure I received the best deal on my new home.
Overall I was satisfied with Veterans United. But it was almost impossible to get someone to answer my phone calls. Even with the videos I still felt like I was in the dark. And it was a last minute decision that I received. I needed to be more informed by the people working on my file. Also not everyone is a computer or app expert. Which was frustrating for me. And I was never able to change anything that I thought was wrong in my file, on their app. It had to be done by Veterans United, my capability was limited.
Veterans United provided exceptional support throughout my entire home-buying journey. From the initial steps to the final closing, their team was knowledgeable and attentive, making the process as stress-free as possible. I was genuinely impressed with their commitment to helping me understand every detail, and I felt reassured every step of the way. I would highly recommend their services to anyone seeking guidance with VA loans or any type of financing.
I had heard that VA backed loans were a nightmare...not with Veterans United! The crew i worked with were the best and the process was easy!
Everyone was amazing to work with, super professional but personable at the same time, they all were hard working, and really knowledgeable over their work. I would recommend them 1000 times over.
