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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

435,404

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
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Showing all 435,404 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Overall best home buying experience ever!!! Professional and knowledgeable team. I highly recommend Veterans United!

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

4 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

The whole team was excellent to work with. They communicated well, had an answer to all my questions, and overall made the process seamless. I absolutely would recommend them to anyone and plan to use them again myself.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Hayley, Brie, Nicky, and the rest of the VU team were a pleasure to work with and very helpful and friendly. They went above and beyond even when we had a few hiccups in the loan approval process, which in turn made everything super easy for me. In the end, everything worked out and it couldn’t have happened without them. They deserve a raise!

headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

5 out of 5 Stars
Would Recommend
Photo submission from Gregory T.

My husband and I had an amazing and awesome experience with our Veteran United Home Loans Team. Mr. Kaplan, Mr. Stephenson, and Mr. Jones expertise assisted our family through our First-Time Home buying process. Mr. Tony Stephenson was always available with his knowledge, reassurance, and patience. I definitely will recommend my family and friends to Mr. Stephenson personally. I will always want him on our Homebuying Teams!

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Veterans was a great company to work with in my home purchasing experience went above and beyond to make sure everything went smoothly and quickly

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend

Great team on the ball and work very well with one another on your behalf, they make sure all t's are crossed and all i are dotted with each other on you behalf and really care about their clients. I would recommend if you're buying a home check them out.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

The Veterans United team that dealt with my home buying needs was the best! You couldn't ask for a more professional and caring group of individuals to be on your side. They took care of me and my family as if we've been friends or even family for a long time. Thank you to all of them for helping to make my families dream come true.

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend

Also and her terms did a great job!

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Well, I already mentioned how wonderful our experience was with VU, so I'll just tell you that you're all great again!

headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
Would Recommend
Photo submission from Alan F.

Our loan team (Will and Diana) were absolutely fantastic to work with. Correspondence was top notch and the whole process was very smooth and stress free. Even the VU's website was user friendly and was loaded with information that was very valuable.

headshot image of Will McCullah

Loan Officer: Will McCullah

NMLS# 42406

4.5 out of 5 Stars
Would Recommend
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

4.5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Maggie was amazing and truly made my wife and I feel like we were important to her on a personal level. I have never experienced that level of customer service.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Would Recommend

Amazing work. 2nd time using John and the team at Veterans United. Will only work with them.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

4.5 out of 5 Stars
Would Recommend
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

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5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

From the beginning I was completely in communication and understood the process of buying a house. Every aspect of the process was met with care and concern. At the end of the day the entire team went above and beyond to ensure this experience was as easy as possible and the outcome was the best for my situation. I could not ask for a better team and I certainly don't think that ever find one.

headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars
Would Recommend
Photo submission from Charles R.

This was my first home, and I was very anxious. Steve and the gang at VU were well organized and knowledgeable; these attributes put my mind at ease and made the whole process more manageable. I felt like they had my back from beginning to end.

headshot image of Steve Staszcuk

Loan Officer: Steve Staszcuk

NMLS# 42811

4 out of 5 Stars
Would Recommend

Underwriters are a pain in the rear with asking for last minute documents that are almost identical or identical to already received documents and then making up last minute requirements that didn’t exist before. They added so much more anxiety to the process but my main team did a great job running interference and trying to explain why they were doing certain things when possible. If the underwriters could get their acts together, it would be a much better experience

headshot image of Michael Kane

Loan Officer: Michael Kane

NMLS# 2295187

5 out of 5 Stars
Would Recommend
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

More Reviews

See all 435,404 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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