Blake and his team were wonderful made the whole process easy
The team really made sure i got all the info and updates as needed. Very helpful
Outstanding communication and professionalism from the whole staff working at VU.
Veterans United made our home buying experience as painless as possible! I have heard horror stories from people who have used other financial institutions and was expecting at least a little bit of push-back, but there was none! Thank you to everyone who helped my wife and I get into our first home!
Ellis Carter truly a champion for Veterans and their families. He was always upfront and honest about every requirement and/or step of the process.Professionalism and kindness was exemplified throughout. I would wholeheartedly refer any homebuyer to Ellis Carter.
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Despite minimal issues with their documents portal the team did a great job ensuring I had requisite documents in time to meet all funding on time obligations.
I was very pleased with the service and the fact that we were able to close 1 1/2 weeks early.
Outstanding service from the entire team.
I really enjoyed the setup of the website. We were able to get information and send documents with ease. We knew exactly what step we were on and what to expect. The loan team was always there with a quick answer for any and all questions we had.
The entire team was great, Shane, Zach and Kurt were on top of every aspect of this home purchase. It was easy, smooth, and fast. I will recommend this team to anyone I know, with confidence. I couldn't be more happy with the situation. I don't sugar coat things, I'm being 100 percent honest.
Haley and Danielle were incredible. It was clear that they truly cared about us and our experience.The underwriting team, however, I wanted to say horrible things too. Everyday, it was some new bullshit thing they had never mentioned before that they needed in order for us to close. Sometimes, it was even something we had already provided. We closed 2 days late because the underwriting team couldn't get their shit together, resulting in additional hotel and moving truck expenses. I hope they step on a lego once a day til the end of time.
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My VU team is amazing, they kept me informed about every step of my refinance process which gave me such confidence and peace of mind. It was so easy and painless that I can’t imagine going with a different company or team and I highly recommend them.
Brian and Danielle (and the rest of the team that I did not get the pleasure to speak with directly) were so great! The whole process was so easy, and they made sure I understood everything along the way. As a first-time home buyer, I was pretty nervous that it was going to be a difficult and confusing process.
Beth Fletcher, Nikki Hilliard and the team were so professional, courteous and thoughtful throughout the entire process. My wife Kim and I had Beth work her magic on a home we bought in Elgin when we lived there. We are finally retiring and moving from Oahu Hawaii back to our home state of Texas. We reached out and Beth was able to facilitate our VA loan from her office and worked her magic once again and we’ve closed and so excited to be moving back home. Nikki was also very courteous and very punctual with responding to any questions we had. I would definitely recommend Beth Fletcher, Nikki Hilliard and everyone at Veterans United Lawton Oklahoma office for everyone wanting to use their VA loan as they are definitely experts. Thank you so very much for everything.
