It was really a great experience to have Alen Catic as my Transaction Coordinator. Interacting with him over the phone made me feel at ease and his laughter is genuine and contagious. Thanks so much for your hard work and for bringing my dreams to reality. Thanks to the entire VU family for everything.
Overall a great experience. Did not enjoy when I was passed off to a the Jack guy. Sense of arrogance and made me hate this process even more. When I asked questions, I was given the same instructions that were in the to do list word for word. Hope to never work with him again.
I rated a 10: very happy with JB, Jaclyn and Madeline (?) as my team. The process to finalize a VA line is daunting! The approval to qualify was pretty simple. The process to finally get across the finish line was almost too much!
Using my VA loan for the first time on buying my first home put a lot of questions in my head, but having the app I was able to have all my questions answered quickly.
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The amount of care you give customers is beyond great.😄
Daniel Perry and Joe Hooker were very professional and easy to work with. This was our first time financing a home, and these two guys answered a lot of questions from me and were glad to do so. I like the fact that when I called, I always got Joe or Daniel and not some machine. They made it easy for me. Outstanding people.
The whole team that helped me, and my wife, to purchase our home were all really great. Everyone made the process extremely low stress, even though we closed in around 30 day from the initial phone call.
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Thanks for everything!
From The start I asked for them to just be honest with me and they kept it real when I asked questions..Thanks
Easiest financing done very professionally. All electronically and even as a senior citizen I was able to follow. Efficient and timely.


