Everybody was really helpful, informative, and communication was great. I was kept up to date and was let know of the next steps to do. Overall thankful to every body who helped in the process of getting us our first home.
Kenny Ashton is a superstar! We were an unusual case as early retirees with a complex financial situation, and Kenny helped us get a loan that met our unique requirements with convenient terms. His communication skills are outstanding, and he exemplifies great customer service. This was my first experience with Veterans United, and Kenny proved to be an amazing ambassador for the brand.
Holly and the team at VU were absolutely amazing to work with. Professionals that go above and beyond to take care of the customer!!!
It was really a great experience to have Alen Catic as my Transaction Coordinator. Interacting with him over the phone made me feel at ease and his laughter is genuine and contagious. Thanks so much for your hard work and for bringing my dreams to reality. Thanks to the entire VU family for everything.
The whole process was great. They helped me with each step and went above and beyond with assisting me and answering any questions I had. They get to know the people they help and provided valuable assistance with each step of the process.
The VU team we worked with, Doug and Dawn, were amazing! They made the whole home buying process so easy. Dawn held my hand through all the nervousness and meltdowns!! I recommend VU very highly and can’t say enough good things about them!!
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It was a wild beginning. Evan helped us tremendously though. Any time there was a question or issue he got right on it! My wife and I are extremely thankful and will be giving out Evan Campbell's info out to all of our Veteran friends and he will be our first call when rates drop again!!!
Drew was amazing! He listened to us when we needed him to and explained things clearly when everything was happening fast and becoming overwhelming! The only thing that I would make as a suggestion is that Veterans United look into some kind of First-time home buyers program so that Veterans and their families can have the opportunity to understand more of how the process works, what is going to be needed/expected from them during the entire process, and what the current VA rules are. I think this would greatly benefit your veterans, specifically those with PTSD.
Daniel Perry and Joe Hooker were very professional and easy to work with. This was our first time financing a home, and these two guys answered a lot of questions from me and were glad to do so. I like the fact that when I called, I always got Joe or Daniel and not some machine. They made it easy for me. Outstanding people.
Mike Rahmoeller was great to work with.
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Matthew and Greg, thank you guys so much! From the very first call with Greg to the last text from Matthew, y’all were nothing short of amazing. You made our first home-buying experience easy and enjoyable, and we truly appreciate all the hard work and guidance along the way. We’ll definitely be recommending you both to everyone we know—couldn’t have done it without you!
Team was great and my entire process with Brent and the team was good
Holly and her team are very well organized and great to work with. I knew everything I needed to do and what was expected of me. Made the home buying process less stressful.
My Loan Officers were Johnny Mitchell and Amy Zager. They were always so informative and polite, and they were so easy to talk to. I always felt comfortable talking to them, and even more comfortable about the process after we spoke! In my opinion, they are some of the best at what they do.
Tim and his team were amazing!! We felt like family and they took such good care of us. Any question we had or concern they got back to us very fast. We can not thank them enough.
