It was a smooth process!
Great to work with.
Ashley Cook and her team went to the extra mile to help me with my new home and did her best and listened to what I needed to get it done. Thank you Ashley! Job well done.
Sean Shackelford was top notch to work with and guide to a new home, loan and closing.
kudos Sean and team!
Overall the process was seamless, however at the end of the process my loan officer went on leave and you can tell a proper transfer to his superior didn’t happen which caused confusion during closing.
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We had a few bumps in the process, none of which were the fault of Veterans United, but they led us through the process admirably.
VA Home loans is 100% the best i would and do recommend them to any and everyone.
Thanks
Charles A.Miller
Zach is awesome him and his team got me approved with a little couple of hiccups but it happened. I am a new homeowner for the first time. Thanks again Zach..
My family and I are so grateful to the Veterans United team for supporting our dream of owning a home. Thank you Sam and Joel for guiding the way to home ownership so my family can I enjoy our lives, family and friends.
Always a GREAT experience with Doug Lippmann!!
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Awesome team i would recommend united Veterans to anyone looking for a home. The process was easy and they took the time to communicate with us anytime we had questions or concerns. John, kyle, Candice and Vernon get a 10 out of 10😊😊👊👍👍
The team was quick and communicative about the loan process. I did have one hiccup with Veterans United Homeowners Insurance Department. First they ghosted me for about a 1 1/2 weeks and it was slowing up the loan process. After multiple unreturned emails, texts, calls, etc....then they did the bait and switch with the total. Although, I ended up using another homeowners insurance, the home loan department was excellent.
Just a great overall experience being able to do everything electronically over the phone. I was still able to work and get things done. It didn't take any time at all and they stuck with me to help me purchase my very first home.
The online process went ok for the most part. App was troublesome at times due to operating system updates. Navigating of it was fine and intuitive however direct feedback from inputs would have been appreciated. Clarification of items requested was the most challenging due to terminology and expected responses.
Only other concern was lateness of requests within the process.
Matt Reehl and Michelle Zeller were wonderful to work with. I would recommend their team to anyone purchasing a home.
VU was quick, concise, & crystal clear throughout the loan process.
