While we had some rollercoasters with the original loan, we chose to refi with VU for an easier streamline process. And it was. Easier than I expected. We’re not sure how the numbers worked for the higher loan totals when some was to be waived because it’s a current account but sure the real loan amount will be reflected when the final is fine as our loan agent explained how it goes.
Matt, Jennifer and the entire Veteran United team were excellent and available to answer my questions at all times. They made the process smooth and stress free. Highly recommended!
Veterans United's customer service is streamlined so well that despite starting the homebuying process as a full time student/worker- thier support/network of realtors guided me through every step, helping me become a homeowner within a single semester.It was fantastic with you, Kendall Haun, Matt Fitzgerald, and team!
Your organization is wonderful. Your staff is very professional and very accommodating. Gerrit Hane and his team were phenomenal. Their patience is to be commended. Thank you so much for your great encouragement and non-stop assurance.
Craig and his team were awesome and our new home purpose, stress free!Thank you again,
Marland & Pam
Very friendly and efficient
Both gentlemen, Matt and Derek, made our loan process as smooth as possible and never gave up on this VETERAN and I would strongly recommend all my Veteran friends to Veterans United Home Loans.Thank you booth for all your support in Limestone, Tennessee. – Van and Terri Woody, Vietnam/Johnston Island SURVIVOR.
Austin and his team have been nothing but amazing. I would highly recommend them to anyone who would is in the market for a home loan.
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Everyone on the team made this seamless from the first phone call with Steve to closing with Sarah. The realtor in your network Tiffiney was wonderful to work with. The online portal kept paperwork on track and very easy to keep up with. Rates were competitive and everything went as great as possible.
We couldn’t be more pleased with the service we received!! Derek and Tori went avice and beyond and made the process seem like a piece of cake! They’re the best! Thanks a million!!
Derek Russell's team is the best. They were on top of the process throughout and were always available for questions that we had no matter how small or big. When we called, they would always get back to us in a matter of minutes not hours.
Scott and the VU team once again did a phenomenal job. This is my 4th mortgage with them and they have performed exceptionally every time. Organized, proactive, great communication. They made every effort to keep my business, as well, despite competitive offers. 100% satisfied with the service I received.
Very smooth process
Matt is the best. We have purchased our second home with his help and the whole process and team has been amazing!
