Handled everything with ease and comfort!!! My whole team was excellent and communication was spot on!!! Made the whole experience wonderful!!!
My team moved fast on going thru papers and letting me know what I needed ASAP. I also loved the little gift they sent us! I would love to Thank them so much for the awesome job they did and would give them 100 out of 10!
Great team, very professional. I couldnt have gotten a better team to work with. Knowledgeable and quick, any quesrions I had through out the process was answered and understandable.
VU was very good at keeping in touch and being sure we were on track for closing..We were.delayed by the seller to get things in on time, but VU managed to pull it off on tje origimal.closing day. They even sent us who to get in touch with once moved for utilities, electric, water, and gas! Great team effort!
Best team I ever had
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Suzanne McClain was the difference maker. She is by far the best I have dealt with during a really stressful time for us. She walk us through everything with patience. When we buy another property Suzanne will be our first choice.
Josh, Becca & the whole team were great. Keeping in contact with us—letting us know what we needed to do and when the deadline was. Nothing hidden. Very transparent.
Overall I was highly satisfied.
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
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I am very pleased with veterans united! Great team and wonderful service!
Make sure to utilize every service they offer you, it was definitely a big help.
This team of Nicole's was fantastic from start to finish. Very professional and very helpful. I would recommend VU to any Veteran in the Market for a VA loan. Thanks Nicole to you and your entire team, Vern
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
Veterans United was extremely helpful throughout the home buying process. As first time home buyers they assisted us with finding our way to our new home
