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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,085 reviews
676 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,085 unfiltered reviews

Starting on Page 443 of 15,003. Return to Page 1

5 out of 5 Stars

Top notch , they were committed to me closing !!!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars

Allison and her team were great! The process was beyond easy and the team was friendly and super responsive...couldn't ask for anything more. Thank you!

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Photo submission from Tommy B.

My team moved fast on going thru papers and letting me know what I needed ASAP. I also loved the little gift they sent us! I would love to Thank them so much for the awesome job they did and would give them 100 out of 10!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
headshot image of Katlin Walls

Loan Officer: Katlin Walls

NMLS# 2184822

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Experience first-hand why 357,775 homeowners give us a perfect score!

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5 out of 5 Stars

This is a great program, so many helpful people to walk us through our home buying journey! They know how to take care of the vets!

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars

Krystal was wonderful to work with. As a senior not very computer knowledgeable. She answered all my concerns quickly.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

4 out of 5 Stars
headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars

Melissa and her team was awesome to work with. I really appreciate the opportunity and the support the gane me and ny family.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Photo submission from Robert C.

From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

4.5 out of 5 Stars
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars

Everyone was wonderful at every step of the way. Can’t say enough good things about our experience with veterans united

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars

Jeff did an amazing job! Great customer service overall

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars

They are the best

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

Ready to see for yourself?

Experience first-hand why 357,775 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Veteran’s United was upfront professional and provided outstanding customer service. We have used them 3 times and will continue to use them. They made the process easy.

headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars

I love everything you did for me to get my home 🏡 thank you and your team you guys are the best keep up the good work 👍

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

4.5 out of 5 Stars
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars

Easy to work with fast and responsive what else do you want

headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
Photo submission from Jonathon B.

Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!

headshot image of Jason Brown

Loan Officer: Jason Brown

NMLS# 1061432

5 out of 5 Stars

Hands down best home buying experience for me. Everyone is kind, courteous, and professional. My team guided me through the process with ease. They answered questions before I could ask. I feel blessed beyond measure even more since they were in my corner. Madison was absolutely amazing from start to today, Im in awe of her dedication to my home buying process. Im happy I worked with her. She explained everything in great details. She left no stone unturned. True professional.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars

Everyone who helped me was beyond amazing! To many to list. Give them all raises

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

0.5 out of 5 Stars

Never again

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

It was a great experience working with Mark and his team. Mark was easy to talk to and understood exactly how to help me. This was my fourth time purchasing a house and this was the easiest transaction from start to finish thanks to Mark Manos. I wholeheartedly would recommend Mark to everyone I know in the future.

headshot image of Mark Manos

Senior Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars

It was great working with the VA a lot of paperwork on yours on my side but they were awesome to work with

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

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