Very streamlined process, no issues
I can’t thank Veterans United enough for all they did to help my husband and I purchase our new home!
I can honestly say that I received several options with slightly lower rates but nothing compares to the total package that Veterans United offers. The customer service is top notch and unmatched.
My team moved fast on going thru papers and letting me know what I needed ASAP. I also loved the little gift they sent us! I would love to Thank them so much for the awesome job they did and would give them 100 out of 10!
Hannah and Tyler were excellent. They always came through on their promises. We closed as planned and I’m super pleased. A great group of professionals at Vereran’s United.
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Haven’t had the best experience with people outside the loan officer. This one lady I spoke to once I think she was in the service department she was pretty rude. Otherwise everyone’s good
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
Everything was great from just getting pre approved when we started to look to when it was go time and we were getting everything organized for closing on our new house. Adam, Paige and the whole team were great to deal with and answered each and every question we had during the process.
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Experience first-hand why 356,460 homeowners give us a perfect score!
Was a great experience. Excellent team who kept me up to date and made sure everything went smoothly. Would use again without hesitation.
First time purchasing a home. And these people where amazing. Thank you all for everything. I am truly blessed I worked with you all.
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
Great team to work with. Haven't let me down yet!
Our loan was to obtain the funds, after living here for twenty-six years, to renovate our home so it’s updated and improved so that we are pleased living here for the next twenty-six+ years. Veterans United made it a very efficient process. I was genuinely impressed by how quickly and smoothly everything was completed.
The process was smooth, transparent, and stress-free. Everything was explained clearly, and I always felt supported as a Veteran going through one of the biggest decisions of my life. I’d definitely recommend Veterans United to friends and family.
As a first time homebuyer, The Team I had for Veterans United was truly exceptional.
