Had an immaculate experience from start to finish with the loan process. Complicated things were simplified down to a T.
Awesome job
My team moved fast on going thru papers and letting me know what I needed ASAP. I also loved the little gift they sent us! I would love to Thank them so much for the awesome job they did and would give them 100 out of 10!
The entire team I dealt with at veterans united treated my wife and I with respect and dignity throughout the entire process.
Emmett, was very professional in handling this .he took the time to explain many items in the process . i must mention Tanner and Alix .
Veterans will appreciate Veterans United.
Like a well-trained Army, everyone is completely covering their area with professionalism. As so often, everyone stepped in wherever and whenever they needed. As your name, Veterans United!!!!! Thanks
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You guys are great
I am very impressed on how everything went well with the paperwork. Sometimes you just know something is going to be off or not. But I was very impressed and again Thank you for everything.
it was a pleasure dealing with Veterans United
Veterans united was there every step of the despite my repeated calls and questions.
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
I didn't think the process of buying a home was going to be this easy. From the start, the team at Veteran's United was working hard to make my dream possible. The team was constantly communicating with me making sure I stayed moving on to the next task. Keeping me focused and never overwhelmed by the process. My first home buying experience was a great one and I am forever grateful for all the hard work the team at Veteran's United did to make that possible.
The use of the portal made the process very smooth.
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Clayton and Kathleen were outstanding from start to our closing. Clear in their explanations of what was needed, patient with my many questions and overall very helpful.
The experience I had with my loan team was fantastic I highly encourage and recommend veterans or active duty to use the services here at veterans united
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
Bert and the Team made it seem so easy. Thanks again to them. 👍👍
This is the second home i have purchased and Veterans United made this 10 times easier than buying our first house. Don't get me wrong, it is a lot of work, but Veteran United made this a super user friendly as possible. I will continue to use them in the future for any new home we may purchase. Thank you so much for all your help!!
