I was new at buying a home. They made the experience pretty amazing. We did have a few hiccups, but nothing that didn’t stop me from getting a home. My loan team was amazing. I’m so thankful for them.
The entire team were amazing. Always got back to me right away when I had a question and kept me up to date on process and interest changes. I would highly recommend.
They helped me at every turn. They answered all my questions and concerns, even when I asked the same thing several times. They responded and clarified my doubts very kindly and without delay. Very helpful and professional.
My team moved fast on going thru papers and letting me know what I needed ASAP. I also loved the little gift they sent us! I would love to Thank them so much for the awesome job they did and would give them 100 out of 10!
Very helpful teams that put in effort of your behalf during every step of the process. Made it all doable while focusing on a thousand other things with moving. Might not waive some fees other banks do, but I'm happy to pay them for how much they did for me.
Very up front about everything. They were like setting the cruise control on your car, just sit back and enjoy the ride.
This is my second time working with VU on purchasing a home, both times went extremely smoothly.
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We are incredibly grateful to the entire team at United Veterans Home Loan for making the purchase of our dream home such a fast and easy experience. From start to finish, their professionalism, responsiveness, and genuine care made all the difference. We truly appreciated how smoothly everything went and how supported we felt throughout the process. Thank you for helping turn our dream into reality! We highly recommend their services to any veteran looking for a hassle-free home loan experience.
I feel that in my case the ENTIRE team went over and above to assist me in my purchase.
Fantastic service ! Professional, knowledgeable and courteous staff. It was a great journey with VU staff. I would definitely recommend VU staff to my friends and family who are seeking the American dream of home ownership..
Veterans united helped me get my credit score where it needed to be so I could obtain loan and house
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
Everyone that I work with were extremely nice and patient. I would recommend them to anybody that’s looking for a nice home!!
Veterans united all around is great. Their process, portal, and customer service is all fantastic.
We were first time home buyers and didn’t have the slightest clue on what was going on. Stephen Bash and Shayna Ulek were amazing help in the whole process! Stephen didn’t make anyone feel incompetent and made sure we understood every step in the process. He takes the time to make sure you’re getting an amazing deal and will help clarify things even after hours!!! I would 100% recommend Stephen and his team anytime. Big shout out to our amazing real estate agent Ashlee Davis too!!!
Professionalism at its best, Chris always checked back with me throughout the process from start to finish making sure I understood everything and always asked I had any questions.
Yes austin and jenny wore outstanding very professionable and kept me up to date every step and totaly carried me through every step of the process with caring and made me so very comfortable and at ease through my first home buying experience i am so very grateful to both of them
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I can’t think of one negative thing to say.
Overall my experience was great. I was helped through the whole process and this was my first time buying a home. Would recommend to anyone who would like to use their VA home loan to go with them!
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
