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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,285 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,285 unfiltered reviews

Starting on Page 443 of 14,843. Return to Page 1

5 out of 5 Stars

Every member of the team that helped me has been awesome.

headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars

Very quick, easy, and quick to respond. Any questions were answered immediately, 7 days a week. I couldn't have been happier with the service I received.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

Great and wonderful people to work with.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars

We had a great team of people to help us during the process. Everything ran smoothly and there was never questions I had that answers weren’t provided. Thank you for making this a great experience.

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
Photo submission from Tommy B.

My team moved fast on going thru papers and letting me know what I needed ASAP. I also loved the little gift they sent us! I would love to Thank them so much for the awesome job they did and would give them 100 out of 10!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

Veterans United should ALWAYS be the people’s choice for Veterans. Their overall customer service support and expertise have been exceptionally top notch from day one! My wife and I are happy campers and are really enjoying our beautiful home. A big thank you to the whole VU Team!! #Kudos

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

4.5 out of 5 Stars
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars

Very on top of everything! It was a fast and smooth process!

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars

Very happy with the entire team. They did an outstanding job with selling our home and with purchasing our new home.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

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5 out of 5 Stars

Everyone was awesome and made my first time buying a home easy! Thank you so very much!!!!

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars

This was my third home buying experience with Veterans United, and they have made each process smooth and effortless on my part! If I decide to purchase another home, I will use them again!

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

4.5 out of 5 Stars
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

4 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Photo submission from Robert C.

From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

I recently worked with Nichole during the process of securing a home loan, and I couldn’t be more satisfied with the experience. From the very beginning, she was attentive, knowledgeable, and incredibly supportive throughout what can often be a stressful process.
Nichole took the time to understand my financial situation, explained every step of the mortgage process in clear terms, and helped me explore all available options to find the best possible solution. What stood out most was her responsiveness—every question I had was answered promptly and thoroughly, making me feel confident and informed at every stage.Nichole professionalism, dedication, and attention to detail made a huge difference, and she went above and beyond to ensure everything stayed on track for a smooth closing. I highly recommend Veteran United to veterans and anyone looking for expert guidance and personal support when navigating the mortgage process.

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars

I experienced a smooth and seamless home financing experience with Veterans United! I couldn't be happier with the way the entire process was handled from pre qualifying to pre-approval and getting my loan through underwriting to final approval. The entire team at Veterans United was amazing!

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

4.5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

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Experience first-hand why 353,649 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

This is my first time buying a home. Although the proess was riggeous. But the Veterans United team took great care of me. I would definetly recommend a friend or family member to use Veterans United for home buying. Thank you Jamie, Bailee, Thomas, and the Spacino Law office and Realtor Amanda. No one is perfect. But you guys got to work and helped me. And now, I am a Home owner!
Thank you all:-)
10/10

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars

I enjoyed the experience everyone was helpful and answered all my questions

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

They made it easy

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

5 out of 5 Stars

Very professional and helpful. I most certainly would recommend them to any Veteran looking to buy a home!

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Photo submission from Jonathon B.

Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!

headshot image of Jason Brown

Loan Officer: Jason Brown

NMLS# 1061432

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Veterans United has been great. I got my original loan through them and have refinanced twice with them. I have checked other places, but they have always matched or excedded the other companies. Todd and his team have always been there to help and answer any questions I have had.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

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