Good service and quick!
The entire team and process was amazing. I couldn't answer my phone a lot of the time due to work. However, the team used email and texts to communicate with me throughout the entire process. As a first time home buyer I was shocked at how smooth everything went and how much help we received.
Our experience with Veterans United home loans has been great. I recall when I ask Matt if we could qualify for a larger amount due to homes being taken in a rather quick manner. Matt was eager to assist us and I qualified for the amount needed. As a veteran I would just like to say "thank you" for everything you've done for us. I'm a retired reservist with 28 years of service in the Air Force and as we say in the Air Force "Aim High" you guys have really accomplished this.
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Absolutely the lender that I have ever worked with.
The whole team made it much easier for me to navigate this process and I appreciate them so much.
Jon and his team are the best people to work with. They always checked up on us and help us when we needed them. He was available via text at anytime and just, just outstanding person to work with. I am going to recommend my whole family to Jon!!!
I went into this process not knowing and not having any experience with VA loans. The way Janet Bowe and Tommy Purk guided me, explained everything to me was very appreciated. They relaxed any type of anxiety I had which made this a very pleasant experience.
VU Made buying our first home easy and straightforward, the to-do checklist online really helped us in knowing what was needed and when.
This is our third time using veterans United they had been extraordinary with our past experiences and our current one. Mr Blake Crutchfield and the team are the best hands down our family thank you and the team very kindly Thank you so much for everything. 😇🙏😎🥳
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Dalton made everything streamline and professional and was always there for me. My family, realtor and lawyers always raved about retaining him as my loan officer and about his performance.
We have been truly blessed by the outstanding professionalism and determination of Jeff and Shan. They spent many hours, days and then months working on our loan. They showed us sincere love and concern for us while we traveled this journey. We had many unforeseen obstacles placed in our way and they never gave up on us. They worked tirelessly to help us obtain our dream of owning a home. They prayed for us while we waited to overcome our difficult circumstances. They gave us Hope during the times that we did not see the light at the end of the tunnel. Through it all, we have been grateful that God placed Jeff and Shan in our lives. May God continue using them both, to bless the lives of those they assist along the path of owning a home. We will forever be grateful to them for their sincerity and passion for what they do. Thank you for having such awesome people!!
My team was outstanding, they were great and above and beyond to help me and my husband thru the process. There were times I felt confused and frustrated but they helped me through it all. The process was amazing easy and we got through it with ease. The house is fantastic, the terms better than we expected, and we got it done just in time to celebrate our 49th anniversary in the new house. I can say that I am now on a new journey to enjoying my life in town and having neighbors again to celebrate all the holidays coming up. Thanks to Austin, Josh, Shanna, Rachael and everyone else in my VA family. It has been a pleasure working with you guys and have a blessed day.
The only issue I have is updates on increase of payment. We went from getting 1k back to paying 3k at close. I get it is going to change. A call or text would be great. Other than that. Todd doesn’t play. He will get you in a home. We started aug 24th looking at a home we wanted. He got us in there by September 25th. Thank you Todd and your whole team.
