Subject: Heartfelt Thanks for an Outstanding Homebuying ExperienceDear Veterans United Team,I want to extend my sincere gratitude to each of you for the exceptional support and care you provided throughout our homebuying journey. As first-time buyers, my wife Lisa Chacon and I were navigating unfamiliar territory—but thanks to your guidance, we felt informed, supported, and genuinely cared for every step of the way.• Joseph Sepulveda – Your leadership set the tone for the entire process. You were our first point of contact, and your professionalism and clarity helped us build trust from the start.
• Keagan Phipps – Thank you for stepping in as Transaction Coordinator and ensuring everything stayed on track. Your attention to detail and responsiveness made a real difference.
• Mikela Olivo – I know you played an important role behind the scenes as Joseph’s assistant. Your contribution didn’t go unnoticed, and I appreciate your part in the team effort.
• Alyssa Aylor and Sarah Barba – I truly enjoyed our pleasant conversations. Your warmth and professionalism added a personal touch that meant a lot to us.This was more than just a transaction—it was a milestone for our family. You helped us overcome obstacles, kept our numbers within budget, and treated us with the kind of respect and care that’s rare in today’s world. Your communication was excellent, your teamwork seamless, and your commitment to our success deeply appreciated.From the bottom of our hearts, thank you for helping us make this dream a reality.Warm regards,
Erasmo and Lisa Chacon
Matt, Jake, and the team were phenomenal! I was deciding between three different lenders and Veterans United was the most responsive, and stayed on task to get us funded in time for closing. I will be using Veterans United in the future, this was my first time and the best experience!
Nick & Eric were great to work with they made everything go very smoothly! They were always available for me and able to answer all my questions and take care of all my needs in an outstanding fashion.
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Staff went above and beyong
My wife and I would like to thank the entire team at Veterans United for making our first time home buying experience a pleasure! We were beyond satisfied with the honest and valuable customer service we received during the entire process. Our home is everything we dreamed of and more. Thank you, from the bottom of our hearts for helping us buy our first and forever home! We are so grateful and couldn't have asked for a better team!
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Great experience
Katie and the team were absolutely amazing! My experience was easy and pleasurable.
For the second time, our home purchase through Veterans United was a breeze, thanks to Jake Hansen and Brooke Doolittle! We would recommend Veterans United to all our friends and family.
The team was very helpful and patient, thanks for making my home buying experience easy.
The team I worked with was amazing.
