Susie and Brie were outstanding, but the underwriter was stupid.
My experience with Kevin and his team was nothing short of amazing. From the time I entered my info to talk to someone about pre-approved through settlement, they were most helpful and efficient. Cris, Adam, Tressa, Jackie, Jessica and Kevin were all consummate professionals and helpful. I highly recommend Veterans United.
Someone was always available to talk.
Very knowledgeable and helpful! All questions were answered and explained.
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Any questions I had were answered right away. Dan, Erin and Abby all worked together and made my home buying experience stress free.
Tim Alvis was our loan officer and he worked with us for quite some time. It took us over a year to find the the right house and he would always run the numbers so we knew what the expected payments would be. He also provided valuable advise on how to structure our loan.
I just want to provide my deepest sense of gratitude to you with a huge thank you for working with me these past few months. You have helped make a lifelong dream of mine come true; owning my own home. Even when I called or texted well after business hours you were always responsive and courteous to my concerns. You made this loan process much smoother and less stressful than I could have imagined.
Great service and dedicated team.
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Great support and easy transitions online.
The choice to collaborate with them has proven to be one of the most significant decisions of my journey. Their expertise and unwavering support have been crucial in my success, particularly in navigating the complexities of the home-buying process.
Had an awesome team and wouldn't have had it any other way. Way less stressful than anticipated and kept me informed the whole way. Thanks again Andy and Brandon!
James Walrod’s team at Veterans United provided exceptional service. They maintained open communication with my wife and me, ensuring we received the most up-to-date information. All our phone calls were answered promptly or returned within a reasonable timeframe. I couldn’t have asked for a more supportive team to guide us through this process. Thank you, Ashley and Tori. 🙂
Stephanie and Sarah were absolutely fabulous! Made the entire experience quick and painless
I am confident in my loan, but thought it would be structured differently to lower my mortgage. Instead everything else upfront was covered, even giving me money back. Reading so much about rate-buy down from seller credits, underwriting seemed uninterested in even answering direct questions as to why they chose to structure the loan the way they did after I asked about structuring it a different way that worked very well on my end. Either way, I’m happy to close!
