Exceptional service from my mortgage team, exceeding my expectations.
Veterans United made the home buying process so easy! All parties involved helped us out every step along the way! We couldn’t be more pleased!
My team moved fast on going thru papers and letting me know what I needed ASAP. I also loved the little gift they sent us! I would love to Thank them so much for the awesome job they did and would give them 100 out of 10!
Taylor and his team were amazing. Got me pre-approved within minutes, and were great to work with throughout our long closing. Highly recommend!
My team was exceptional. They communicated everything well and moved efficiently and effectively in getting me into my home. They made things so much easier and eased my fears when I thought things weren't going right. Would definitely recommend!!!
The team made it easier and more pleasant than buying a vehicle.
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All of the team showed tremendous patience and worked hard with me though my disabilities. I worked with two commercial realtors prior to joining Veterans United and all I ended up with was a lot of stress, pressure and frustrations from them not understanding my needs. Starting with Andrew? the whole team was AAA+. Thank you all for your patience and understanding. Means the world to me!
Jodi is fantastic and I'm glad I had the opportunity to work with her and her team again.
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
I'm giving you a ten, but Kody, you know what you did lol. I love my new home. Thank you all for all your hard work. You made my family and I very happy.
Seth and his team were very supportive and professional every step of the way,keeping me in the loop of exactly what I needed to present every instant. Always determined to get the job done.Very patient and informative.
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Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
