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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
477,022 reviews
1,023 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 477,022 unfiltered reviews

Starting on Page 460 of 15,901. Return to Page 1

5 out of 5 Stars

Mitchell and the whole team at Veterans United were the best. They were supportive, knowledgeable, and on my side through the whole journey. My closing was seamless. I highly recommend this team for any veteran looking to buy a home.

headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars

Everyone at United is very professional and caring.

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

I had a bit of an awkward situation to say the least and Daniel and his team at VU made me feel like family. They were responsive, efficient, and incredibly knowledgeable and helped me work through the financing process with me feeling very at-ease throughout. They were friendly, compassionate, and made this such a smooth process for my son and I. Thanks so much to Daniel and the VU team!!

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Photo submission from Tommy B.

My team moved fast on going thru papers and letting me know what I needed ASAP. I also loved the little gift they sent us! I would love to Thank them so much for the awesome job they did and would give them 100 out of 10!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars

Great timely service with understanding staff to assist you through the process of home buying.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars

Veterans United made the home buying experience mostly stress free. Process was simple and to the point, and would always go above and beyond communicating status updates / projections.

headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

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5 out of 5 Stars

Fast and friendly service,made it easy to understand the process of buying a house .Great teamwork though out the closing. Communication was next level each step of the way.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

Nick was awesome to use! We never had an issue getting a hold of him. Quick response and very friendly

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars

Very knowledge, transparent, communicative.

headshot image of Nichole Barber

Senior Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

Since day 1 of talking with Joel, he's been nothing but extremely helpful and patient with my wife and I. We are new to homeowners and we're quite happy with Joel's professional and friendly interactions. He helped us understand stuff if we couldnt figure it out. I highly recommend VA home loans to any new or existing homeowners. Definitely ask for Joel.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars

The whole Veterans United team was great. They made the whole home buying process very easy. Response times to any questions I had were very fast even after normal business hours. I will definitely recommend to others.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Photo submission from Robert C.

From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars

Thank you for helping us achieve our goal. Thanks to Lynn and Randy for helping us make this happen.

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars

Veterans United was by far the most responsive, accessible, and user-friendly lender. From start to finish, their team guided me through every step of the process, answered all of my questions thoroughly, and made sure there were no surprises along the way. The entire experience was smooth, professional, and reassuring. I highly recommend them, and I’ve already been spreading the word at work because of how positive my experience was. Truly an outstanding team to work with.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Easy and awesome. Second time with these folks and always a pleasure

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

Phenomenal team that we worked with. We were nervous going in that it was going to be difficult but they were always there to help out with any questions. Thanks for all the help and it was great working with you guys. Stacy, Annie and Jason were the best we’ve ever worked with!

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

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Experience first-hand why 380,945 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

5 out of 5 Stars

Veterans united made our first home buying process extremely easy and straightforward, we were walked through every single step of the process and always had multiple people to reach out to for questions or help!

headshot image of Tansee McReynolds

Loan Officer: Tansee McReynolds

NMLS# 2736687

5 out of 5 Stars
headshot image of Adam Hastings

Loan Officer: Adam Hastings

NMLS# 2709229

5 out of 5 Stars
headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
Photo submission from Jonathon B.

Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!

headshot image of Jason Brown

Loan Officer: Jason Brown

NMLS# 1061432

5 out of 5 Stars

6 years ago we bought our home from with the help of God, Aaron Hayes, and Veterans United, and he reached out to me again as I inquired online about refinancing our home.
6 years ago we considered him a trusted friend, and even moreso now that my husband is in Heaven, and our daughter who helped me appreciates him so much as well.
Thank you Aaron, and Veterans United for making this getting out of debt refinance, and transition possible! Dianne Engemann

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

4 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars

I have partnered with Veterans United on three houses now and the are exceptional at what they do. The streamline the process and communicate through the entire process. I would recommend VU to not only a friend but also to family members.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

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