My 1st home buying experience was better than i expected it to be. I thought the process was going to be a headache but it wasn't. Brice & team (Alix & Robin) made this a seamless process. Thank you all for making this a great experience.
Mike and his team took the time to always respond quickly to any questions we had and was always willing to give us advice that could help us throughout the home loan process.
They were fast and completely reliable
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I could not believe there is a whole team working to help us through the process!
Don and Sarah provided information and support throughout the entire loan process. They responded promptly, explained each step clearly, and addressed questions as needed.
Devon and his team were the only lenders who understood rules about seller's assistance for VA home loans. Every other lender I spoke with said they interpreted rules a certain way; Devon gave me the correct information unequivocally. It's for this reason that I decided to commit to VU. Customer service was also top notch.
Until the VA, the Appraiser and Veterans United can get on the same page there will always be too many set backs.
Response from Veterans United
Hi Danny,
I’m sorry the process felt weighed down by setbacks. I know how frustrating it can be when different parts of the process don’t feel in sync. The VA appraisal’s role is to look at the property’s value at face value, but it isn’t the same as a full home inspection, which can help buyers catch more details earlier on. I understand that doesn’t make the experience easier, and I’d like to hear more about what happened. Our Client Advocate team is here for you at ClientAdvocate@vu.com or 1-800-212-5200.
I have already recommended veterans united to 4 other service members who are set to close next month 👍 Spreading the love
We had many ups and downs with our home purchase including a house change, realtor changes and Corey and his team were with us through every step. I give them 10+ if I could!!
I am so glad I decided to go with Veterans United because I really don't think I would have had the same level of dedication and professionalism I had with you and your team. I truly want to thank you for everything you did for my wife and I during our home-buying process. I can tell you it was a bit stressful, but you were always there for us. Whether it was me calling you at night or on the weekends just to clarify things, you were always there! I cannot express to you how much that meant to me and how it eased my mind. Thanks to you, you gave us the opportunity to not only buy our dream house, but to be able to have my family grow and create memories in our new home.
