Casey, Brittany and young lady from earlier who helped with my credit score all did a fantastic job!
Josh and his team were ready to move mountains just for us to have a smooth closing date!
I will definitely recommend Veterans United and will use them again hopefully in the future.
Veterans United was extremely responsive to our needs and helped us get into a new home in a timely manner. I would highly recommend. Lisa Shrum was also there to help out whenever needed.
Our experience with Veterans United home loans has been great. I recall when I ask Matt if we could qualify for a larger amount due to homes being taken in a rather quick manner. Matt was eager to assist us and I qualified for the amount needed. As a veteran I would just like to say "thank you" for everything you've done for us. I'm a retired reservist with 28 years of service in the Air Force and as we say in the Air Force "Aim High" you guys have really accomplished this.
United Veterans, especially Joe's team are the best people I have ever worked with.
Veterans United was absolutely amazing to work with. From start to finish, they made the entire process smooth and stress-free. You can truly trust the process—they genuinely care about veterans and their families. I felt supported every step of the way and knew I was in good hands. Highly recommend!
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Super smooth and stress-free process. Aaron Swanner and his team is phenomenal and does what it takes to get the job done. I am grateful for the experience and professionalism.
I went into this process not knowing and not having any experience with VA loans. The way Janet Bowe and Tommy Purk guided me, explained everything to me was very appreciated. They relaxed any type of anxiety I had which made this a very pleasant experience.
I think the whole team worked very hard to get me the loan especially to meet my closing date thank you
Everyone I interacted with at Veterans United truly does care about you. If you are a veteran, you definitely need to go with Veterans United. I can only hope you have the same loan team as I did.
I wasn’t impressed the round.. during the process. Last minute there was an issue with closing. Totally different experience from the first times I used this company.
Response from Veterans United
Hi Nicholas,
Thank you for trusting us again with your home loan. I’m really sorry to hear this experience didn’t measure up to the first one you had with Veterans United. I know how stressful last-minute closing issues can feel, and I regret that this left you less impressed this time around.
Our team would appreciate the opportunity to listen if you’d like to reach out. You can contact us at 1-800-212-5200 or ClientAdvocate@vu.com.
VU has a very streamlined and intuitive process.
Keep up the good work
Thanks to Joseph and his excellent team—Alyssa, Micaela, Keagan, Kyle, and others—we had a truly remarkable experience. As this was our third home purchase, the process was smooth and efficient. Everyone was polite and highly knowledgeable. They matched all other lenders' offers and even went beyond, but ultimately, Joe and his team offered the best solution for our family and helped us find our forever home.
We have been truly blessed by the outstanding professionalism and determination of Jeff and Shan. They spent many hours, days and then months working on our loan. They showed us sincere love and concern for us while we traveled this journey. We had many unforeseen obstacles placed in our way and they never gave up on us. They worked tirelessly to help us obtain our dream of owning a home. They prayed for us while we waited to overcome our difficult circumstances. They gave us Hope during the times that we did not see the light at the end of the tunnel. Through it all, we have been grateful that God placed Jeff and Shan in our lives. May God continue using them both, to bless the lives of those they assist along the path of owning a home. We will forever be grateful to them for their sincerity and passion for what they do. Thank you for having such awesome people!!
My opinion is a 10. The veterans have incredible housing programs with the most affordable prices. The professionalism of my loan team was excellent. They were very patient and guided me carefully throughout the entire process.
This was the most pleasant and seamless experience for my wife and I.
