Our home buying process was far from normal and took almost 600 days (by no fault of Veterans United), but Veterans United (Rachel) stuck with us the whole time and made sure we didn't get lost or forgotten.
Veterans United has been the easiest lender to work with, they are responsive, have great communication, and have made this home buying experience seem so effortless.
Very friendly and professional. Answer questions and returned calls and emails quickly
Mike and his team took the time to always respond quickly to any questions we had and was always willing to give us advice that could help us throughout the home loan process.
Aarron was most knowledgeable in helping us get our VA Loan and keys and Dustin!! I have already recommended these guys to many brother and sisters at arms! Thank you for making it non stressful for Tammy and I!!
Veterans United made this process so easy and all the staff was exceptional! When we buy another house we will go through them. They made the process sooo easy and NOT stressful!
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Heather, Scott, Ally and the rest of the team are the best! They made the loan process easier than I could ever imagined. My daughter recommended Heather to me and it was the best thing she could have done for me. They make you feel like family. That’s so important to me.
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This is the third time I have worked with Veterans United and Joel and his team specifically. I cannot say enough positive things about my experiences working with Joel and VU. They streamline processes to make things simple and keep you organized. The ongoing support throughout the life of your mortgage is also top notch. I highly recommend Veterans United to anyone in the home market, especially wanting to use a VA loan.
The team was pretty easy to work with. I can't say much about "how good" of a loan I got compared to other places because I didn't shop around. What I can speak to is that the team on my loan was very communicative and fast. Jason Bals, Andrea Wiese and Megan Staszcuk were great to work with (if I firgot anyone my apologies).They always got back to me in a timely fashion, talked me off the stree ledge when I reached it during the process and talked me through the things I didn't understand. The app made it pretty easy overall to accomplish everything required of me.I also have to say they do pay attention to the reasons you give for moving LOL! My housewarming gift included an item that told me they were most definitely listening when I voiced one motivating factor in moving. My real estate agent found it hilarious as well and said she'd never seen a lender send a gift like that!My experience going through the loan process was pretty smooth and based on that and the team I had, I would recommend Veterans United for that reason for sure.I will forwarn that if you're looking in less common more rural areas, some of the assistance offered by Veterans United may not be available to you. I'm in a more rural Midwestern area so some of the offered discounts as far as moving resources weren't really something I could use. We're kind of used to that being the case around here though! Anyways! If you're looking for a pretty straightforward process, with a pretty user friendly app, and just want to get things done these guys will definitely help you do that!
I am so glad I decided to go with Veterans United because I really don't think I would have had the same level of dedication and professionalism I had with you and your team. I truly want to thank you for everything you did for my wife and I during our home-buying process. I can tell you it was a bit stressful, but you were always there for us. Whether it was me calling you at night or on the weekends just to clarify things, you were always there! I cannot express to you how much that meant to me and how it eased my mind. Thanks to you, you gave us the opportunity to not only buy our dream house, but to be able to have my family grow and create memories in our new home.
