very easy to work with
I'm 60 and I'm a first time home buyer. I never imagined buying a house I thought the process was hard and I needed alot of money. But I didn't put any money down and I recieved money at the closing. The process was easy and quick. I personally want to thank Matt Lucas for getting me started . Kimberly for staying in contact. Kelsey for making sure I recieved the important papers and u really want to thank Lorna Champagnie for really stepping up and guiding me through the final process. She is a great real-estate agent. And I use to be a homeless vet. Thanks again. I'm truly happy
Our decision to work with Veterans United was simply the best due to our personal loan specialist Jimmy Stranz with the help of Josh Carlyon and Ashley Black, or as we call them "The Dream Team"!! From the very beginning we had constant contact with everyone through emails and phone calls and never felt that we were bothering them, which was very comforting when you are moving half way across the country and are already feeling isolated.
They made us feel confident and took some of the worry and stress away by guiding us through every turn!! Our only regret is that they live far away from us and we would love to pay them a visit with a huge hug and thank you for setting us on a path to our rest of forever!!!
Thank you VU and Dream Team for everything!!
Overall my loan team made my refinance experience easy. I really didn’t understand the process but Kendall was helpful and broke everything down to me even on the weekends.Thank you
I feel that the team did a fantastic job from the beginning until the last portion of the closing date; a lot of the team just disappeared or were completely unreachable at certain points when it was vital to have them on call and reach out to them. The first two months of working with my team felt really meaningful and important, but when it got closer to closing, things just became incredibly silent and difficult to get in touch with. While I understand emergencies and other complications, I did feel that we were being ignored or avoided due to questions with negotiations and prices, so it felt like we were getting swindled for a bit more than we were being led to believe. Overall, it was a great experience (albeit, super troublesome towards the end) and I would be willing to work with the team again years down the line, but I’d really appreciate better communication and information at the end point of when closing a house.
The loan specialists, and other personnel, at Veterans United are complete professionals. They are completely knowledgeable about the home-buying process and help you understand everything as they guide you through the process. They are willing to go the extra mile to help get the information needed to get your loan through all phases. My loan specialist, Colin Park, made phone calls to the county courthouse in my home town to find out who I needed to talk to and where to go to get the documents needed to clear my credit reports. WHO DOES THAT!!! I am completely satisfied with the loan that I got, the realtor they referred to me and the home that I eventually purchased. My life is so much better now!
A home buying experience can be an extremely stressful experience but not with my veterans united team. They took care of me like family!
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I’m a single mother of 3 wonderful children. I have wanted to buy them a home for a few years now and always ran into obstacles. This time was a lot different i dedicated myself to finding the perfect home for me and my family and my team with veterans United was as equally dedicated. They worked diligently to get us into our home before I PCS’d and I couldn’t be more thankful. Everyone was perfect and very helpful. They communicated great and you can tell they took pride in what they do. I am highly grateful to be a FIRST. time home buyer. Thank you veterans United ❤️
Lindsey was an all star for sure and we felt your company is in great hands with this young lady. We are in our 50's and know first hand on hard it is to get great service now days. If I knew of anyone looking for a home loan we would recommend her then that person would recommend her and so on. Amazing how one phone call to your company changed our lives for the better. THANK YOU, Lindsey.
