Just found out that if they even did do an inspection..they missed a 2 inch gap between the flashing and chimney, allowing water in..
Jess and the team did great flawless transaction
Communication was prompt and professional. The app made getting all the paperwork in easy.
Very friendly and kept me informed on everything needed to make my process smooth and easy.
Brad, Julie and the rest of the team were superb. Everything was so easy for us. We were informed about everything. Well prepared, excellent communication and a real pleasure.
I wish I used Veterans United for every home we've purchased. I will highly recommend them to everyone and use them again if I sell/buy in the future.
The team, my hair was amazing. They work with me through every hiccup. Stay positive no matter what and guided me to where I need to be.
They were great everyone on the team went above and beyond to make sure that I could qualify for this loan. All I had to do was come through with the information.
To my loan officer Spencer Garcia was outstanding throughout the entire home loan process. I’m grateful for his patience, hard work, and understanding every step of the way. He communicated clearly, answered my questions, and kept me informed from start to finish. Buying a home can feel overwhelming, but Spencer made the process much easier. Thank you, Spencer, for helping me become a homeowner!
Horrible horrible experience
Response from Veterans United
Hi Matthew,
I'm really sorry to hear that your experience left you feeling this way. Buying a home is such an important milestone, and I hate knowing that your experience was anything less than positive. While I don't know the specifics of what happened, I'd appreciate the opportunity to learn more about your concerns and see how I can help. Please feel free to reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. I hope to hear from you.
Sincerely,
Claire S., Client Relations Manager
The Veterans United portal and app were both very easy to use and made all of the paper easy to sign. Paul's team was great to work with and was quick to respond to any of our questions. They worked well with us while we juggled multiple life transitions at once.
We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls
Helpful and informative
Great to work with!!
I’m kinda old school but Emmett and his team at veterans united made the experience rather effortless and explained every step of the way. Would definitely recommend them to any veteran.
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Veterans United helped make the process easy, especially with troubles resulted from houses not being adequate for appraisal or in need of repairs, and being a first-time homebuyer with Veterans United’s the only way to go.
From start to finish VU did a great job. Very easy to work with. Willing to answer questions. Competitive rates and if you do find a lower rate in the process , let them know!
Thank you all for helping me out with this process. Getting out of California seemed like it was never going to happen and I'm glad I picked up the phone and called you.
Overall, I had a great experience with Veterans United. The process was smooth and well organized from beginning to end. The team was professional, responsive, and kept me informed throughout each step of the loan process. Whenever I had questions, they were available and provided clear answers. I appreciated their knowledge of the VA loan process and the support they provided all the way through closing. I would definitely recommend Veterans United to other Veterans looking to purchase a home.
I had a great experience with Veterans United. Miguel and Alyssa walked me through every step and made it a very easy process. I would definitely recommend Veterans United. Thank you very much.
