Amazing team to work with! Would definitely recommend to others!
The ability to communicate is so limited, we were pushed to deadlines with ample time frames.
Response from Veterans United
Hey Trinity,
I’m sorry to hear the communication felt limited and that the process became stressful with rushed deadlines. I can understand how frustrating that would be, especially when it felt like there should have been more time to work through things.
We want our borrowers to feel informed and supported throughout the homebuying process, and I’m sorry this experience didn’t reflect that. I’d appreciate the opportunity to learn more about your experience and look into your concerns further.
Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. CST, and messages outside those hours are typically returned the next business day.
Sincerely,
Claire S., Client Relations Manager
Had a wonderful experience working with all involved.
Lisa helped us buy our house, answer all our questions, and helped us refinance! Everything from the beginning has been amazing and not stressful at all!
Michael and Emma helped to speed up the process and get us into our home and we are were struggling, and they made sure that we were taken care of. I cannot say enough kind things about the both of them.
I feel they made a very difficult and stressful time less stressful by making things seamless and quick. Overall I was very happy
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Experience first-hand why 368,846 homeowners give us a perfect score!
Flawless service, efficient, quickly available, first class.
The entire team was awesome at facilitating our home purchase. Thank you.
Ready to see for yourself?
Experience first-hand why 368,846 homeowners give us a perfect score!
Nick was great, a little problem with paperwork but he worked every thing out and got us everything we wanted. Thank you
Great teamwork and very person
Perfect 10 totally would recommend Veterans United....our closing went smoothly...thanks Angela.Hake@veteransunited.com and Emma.Loyd@vu.com
We had some financial snafoo's that made things difficult for our agents, but theey are ROCK STARS - endless patience, support and communication!!!! LINDSEY AND ROBERT ARE HIGHLY RECOMMENDED BY US💗💗💗💗💗 THANK U FOR HELPING US LAND OUR DREAM MINI FARM!
Veterans United did an awesome job with refinancing our home.
Haley and Kate were amazing. Give them a 10 out of 10.! they both went out of their way to help me and I was very pleased with the work they did for me. on the other hand when I had to switch to get a VA rep when I was going to buy a property in New York year representative I think her name is Suzanne or Susan was the worst possible representative for your company that I’ve ever dealt with I would give her zero and if I had to work with someone like that again, I would never go to veterans United. she was a complete bitch and totally unprofessional.
