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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
472,594 reviews
681 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 472,594 unfiltered reviews

Starting on Page 50 of 15,754. Return to Page 1

4.5 out of 5 Stars
headshot image of Jacob Wolfe

Loan Officer: Jacob Wolfe

NMLS# 2774401

2.5 out of 5 Stars

I don’t know who Missy is. I think I worked with another Lender, but she got very upset with me because I definitely was going through a lot and as happens, And Real Estate, let my emotions escalate some situations I say that because she seemed to be very unhappy with me and told me I was rude. I do think you guys record everything bottom one is I never heard from her again. I brought you guys a Buyer or actually my client did but no communication afterward must’ve made her so upset she never wants to reach out to me, which means the communication from your company shows me you don’t no longer want to do business with me when you take a look at the fact that I’m working with Zillow and getting Buyers pardon me multiple Buyers every month not including my own personal business. I’d love to hear back from you guys so I can be a better real estate agent sorry I ruined your business or whatever is going on and wish you the best of luck in the future.

5 out of 5 Stars

Billy J was great and always answered my questions right away and helped guide me through the process. Him along with the VU app made everything super easy buying our first home and I appreciate all the help they gave

headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Photo submission from Andrew D.

During PCS and ETSing, Veterans United showed incredible care and support for me every time. I was blown away by how quick and easy they were able to work with and made the entire process smooth. I loved all of the resources they provided and every staff member was awesome to work with. This was an amazing milestone in my life with transitioning out of the Army, and I feel very blessed and thankful to have had the Veterans United Team supporting me.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars

Bryan and team were able to complete the purchase process in 36 total days. Thank you Bryan, I will come to you for future Veterans United needs.

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars

Ben and Ashley were great. 10/10 loan team!

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

4.5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

Gwen was awesome

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

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4 out of 5 Stars

For a first time buyer I thought perhaps I was getting an over abundance of help.

headshot image of Jonathan Beahan

Loan Officer Team Lead: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer Team Lead: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer Team Lead: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

They made the process SO EASY! The app and loading documents and using screen shots. I’ve made many home purchases and was blown away with Veterans United!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Photo submission from Karl M.

As a proud military veteran, I cannot express enough gratitude to Veterans United team for their unwavering support they provided in helping my family secure a VA home loan. Their exceptional service has completely transformed our lives, and we are forever grateful for their dedication and expertise.From the moment we contacted Veterans United, we were treated with the utmost respect and understanding of our unique situation as veterans. Their team of professionals took the time to listen to our needs and concerns, walking us through every step of the process with patience and clarity.One of the standout qualities of Veterans United is their knowledge of the VA loan program. They have a deep understanding of the intricate details and requirements, making us feel confident that we were in good hands throughout the entire journey. They effortlessly navigated the paperwork, ensuring a smooth and timely approval process, which took a significant burden off our shoulders.Moreover, their customer service is second to none. Communication was prompt, consistent, and reassuring. Whether it was via phone, email, or in-person meetings, we felt well-supported and cared for, knowing that our questions would be answered promptly.Veterans United's dedication to ensuring that veterans and their families receive the best possible service is truly commendable. They went above and beyond to find us the most favorable interest rates and loan terms, tailoring the options to suit our financial needs. Thanks to their efforts, we now have a beautiful home to call our own, and we can confidently say that our future is looking brighter than ever.The impact of Veterans United's support extends far beyond just helping us secure a home loan; they have shown us that there are companies out there who genuinely care about veterans and their families. Their commitment to the well-being and success of those who have served our country is something that will stay with us for a lifetime.We wholeheartedly recommend Veterans United to any fellow veterans seeking assistance with a VA home loan. Their professionalism, expertise, and heartfelt dedication to supporting veterans make them an outstanding choice. Thank you, Veterans United, for making our dreams come true and being there for us every step of the way!

headshot image of Nathan Hyde-Burton

Loan Officer: Nathan Hyde-Burton

NMLS# 1926170

5 out of 5 Stars

Adam and his team far exceeded our expectations. They were quick to answer any questions we had and made our first home buying purchase easier than we could have ever imagined. Our realtor was even blown away and hopes to get their team on her next VU loan.

headshot image of Adam Craig

Loan Officer Team Lead: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars

Went above and beyond for me couldnt have done it with out them. Darren and his team are the best in the business.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

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Experience first-hand why 377,131 homeowners give us a perfect score!

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5 out of 5 Stars

Very glad to have been assigned Stephen Erickson as my loan officer. This was my first time looking for a house and I had no idea what was going on so I reached out real early. I finally closed on it yesterday, but Stephen has been going above and beyond to help me over the last 7 months. Guided me through the whole process and then some. Very honest and again, just above and beyond. Now that I know a bit more about all the roles and steps, I'm just really appreciative of how much the whole VU team really helped me through this thing. I got a really good deal too, VU has a great app and gives extremely competitive rates for VA loans. Definitely will use them again if I ever move or anyone ask me for a recommendation. I'd also like to give a special thanks to Erin as she was also a pleasure to work with and I don't see a specific spot for that.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

4.5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

4.5 out of 5 Stars
headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

4 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars

Thanks man everything was great I really appreciate you you're a God sent thank you sir

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
Photo submission from Erik M.

Thank you Veterans United!! Shawnee and Kimmy were amazing in helping us purchase our first home!

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

4 out of 5 Stars

Yall were friendly, Yall did better than veteran first

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars

My team was the best. They made sure I knew what was happening every step of the way, and the communication was top notch.

headshot image of Drew Dixon

Loan Officer: Drew Dixon

NMLS# 2770564

5 out of 5 Stars

Working with Veterans United was a very professional and efficient process! Dorian and his team were fantastic as far as communication and updating the checklist of things I needed to do. I love love love the checklist. It made it easy to keep track of what I needed to do and super convenient to upload whatever was needed through the mobile app on on my laptop! I am so glad we used them!

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars

Going through Veteran United was great. Derek Russell was phenomenal with constantly touching bases with me regarding all the documents that were needed to get my husband and I pre-approved for our home. We got our pre-approval letter instantly.Derek Russell also make sure that his clients stay up to date on their Veterans United checklist. He is always available for any questions or concerns that a client may have.The home buying process went very smoothly. I was recommended by other veterans to go through Veterans United and now I highly recommend Veterans United as the top home lender for all military families.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

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