Landon and his team were great to work with and made this a success for us. I appreciate the support from the staff.
Overall this was an exceptional experience! Thank you to the entire team!
You are walked through every step of the way with ease. Thank you
I like that getting things done was a team effort and Veterans United will do their hardest to make things easy.
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On point kept all parties involved on task.
I was very grateful that I got these loan officers. Via willing to bed backwards to help you get your house. I was very grateful that I was able to have their help and getting my dream house. I look forward when I get my second house to use them again.
You guys have been outstanding to deal with. We really appreciate the services we received through Veterans United!
Not much communication, speaking with disrespectful tones. Without Realtor Miss Stephanie we as buyers would've been lost without her during this process. The process wasn't very timely when it involved loan personal, lack of communication.
Response from Veterans United
Hi Collins,
I’m sorry communication throughout your homebuying process left you feeling unsupported and that some of your interactions came across as disrespectful. You deserved clear, timely answers along the way, and I’m glad Stephanie was there to help you navigate the process.
I’d appreciate the opportunity to hear more about your experience. Please contact the Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
My experience with Veterans United was amazing. They always answer my questions when I call. They called me with updates pretty much daily. They split up all the task to make it easy to get everything done without getting overwhelmed. I would definitely recommend them.
Veterans United helped my wife and I be first time homeowners and this picture is from our closing day.
Megan was a Rockstar! She helped us out tremendously.
