This is our 5th home loan with Kody. We wouldn't use anyone else. We were even offered a better rate with USAA but our loyalty to Kody and VU meant more to us.
Veterans United was my last chance to procur a loan for our home! I had exhausted all other avenues. Veterans United gives you all the tools necessary from the 1st call! From the concierge to the credit department to the loan officer and everyone in between, they helped my wife and I get to where we needed to ensure the process was smooth! Everyone we dealt with has also stated that they'll be with us even after we got through signing the loan and title! That doesn't happen with standard banks! We couldn't be happier with Veterans United and I will do my best to tell others about you every chance I get! THANK YOU!
Team was responsive and kind. However, I had to submit the same documents several times.
Working with the Veterans United team was top tier. It was a smooth and seamless experience. Thanks so much for the help purchasing my new home.
First and foremost, Thank you all! Second, I'm glad it's over! At 55, this is my first home purchase. The first home I went under contract with was not so great, but I lay the blame on a shifty seller and an even shiftier seller's agent! Lesson learned. Regroup and got it done right the very next house with a new agent (Christi) I believe picked by Nicki & facilitated by Nicki & Rachel. In the end you all got me into the home I wanted so thank you!
Omg I can't thank you all enough! From getting the credit in order with the very patient Makenzie to kyle getting everything with the financial side taken care of with kindness and patients. Even helping us hire movers and getting utilities set up! I will ALWAYS with use and recommend Veterans Home United! If you want a seamless home buying experience, you have to use Veterans home United!
Kaleb , Joe and team are an outstanding group of professionals to work with. Seamless process!
This has been a much better experience with VU for this loan (2025) and house buying. We really appreciate the clear communication and timeliness of the team. However, we did not like that the loan/closing documents seemed to be passed on in pieces/stages that were hard to follow. Some documents were sent through the app for completion, but some items were requested later through individual emails. This created some confusion for us, and we would prefer to review/sign as much as possible through the myVU app, or at least have all documents relayed in one email request. Katelynn helped at the last minute, but this last minute communication (Natalie's MDAC and VALD) could have been completed earlier in the process.
Luke , Brittaney, and my realtor Stephanie were amazing and easy to work with for purchasing my first home. Any questions I had on the spot they answered them or got the answer for me. Will continue to use Veterans United!
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Overall it was great, the only improvement I would say is that when my internet got setup it got setup a whole month in advance, I received an email saying the internet equipment was going to be sent on May 22 and I told the person helping me, I believe his name was Korey, that it was way too early and he told me he verified that the equipment was going to be sent June 22, but they sent it May 22nd anyways so I got stuck paying for a whole month of internet that wasn’t even connected.
This was the fastest, easiest company I've went through to buy my house. Great job by all.
I didn't know how to start the process, but I saw the ad from Veterans United and I'm very glad that I chose them. I've bought houses before, but Veterans United made the process much easier. They did all the work necessary. They found the reality company, made sure that all of our ducks were in a row, and helped with every step and detail.
Very easy process, I felt a great deal of respect and they were always available when I needed their help
