Having not purchased a home since 2007, I was apprehensive about the process. However, Mike and his team at Veterans United demonstrated exceptional professionalism throughout the entire transaction. They treated me like a friend and not a customer with the utmost respect and empathy, addressing all my inquiries and providing comprehensive explanations. As this will be my final home purchase, particularly as I approach retirement, I am deeply grateful for the team’s unwavering support in facilitating a seamless and comfortable experience. I extend my sincere gratitude to everyone involved.
The entire staff was wonderful to work with. Danielle Stiers had been super helpful throughout the entire process. Any question or concern we had, she was able to answer on the same day. She would check in regularly with us to see how things were going and if we needed any assistance with anything.
It was a great experience, and I really appreciate Jason and Matt’s assistance in purchasing my cabin. It came just in time. My daughter is coming to live with me. Thank you so much for your help.
I wish I used Veterans United for every home we've purchased. I will highly recommend them to everyone and use them again if I sell/buy in the future.
This whole process was so smooth and quick. The entire team was excellent. Couldn't ask for anything better. Simply the best!!
Veteran’s United did an absolutely amazing job. The instructions were always clear and they constantly got back to me in a timely method!
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We have bought and sold many properties over the years, but this was our first time using Veterans United. And this was, by far, the easiest and most straightforward experience we have had! The entire team at Veterans United was responsive, helpful and professional.
We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls
The process to buy our dream home has been more of a nightmare than dream. The home presenting itself, then being ripped away by the sellers, multiple times before finally landing within our grasp. The team at VU made it happen for us and. We cannot thank them enough for everything they've done to ensure our dream home become our actual home. Absolutely, we would recommend Scott, Cole, and everyone else on the Veterans United team to our Veteran friends and families for their home buying process.
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Martin Schneider and the Colorado Springs Veterans United team earned a 10 out of 10 from this Veteran. From preapproval through closing, Martin was responsive, clear, and genuinely invested in getting us into our home. He answered emails the same day, explained VA rules in plain language, and gave practical guidance when it counted — including how to handle inspection repairs the right way under VA guidelines, how to structure seller concessions, and how to keep the file moving when the original closing date had to shift for TRID timing. His coordinator kept the file organized and sent timely updates, so there were no surprises. This was a full VA purchase with the usual last-mile document work, and the team stayed professional and calm through Clear to Close. Martin is a fellow Veteran who treats people and the process with respect. I enthusiastically recommend Martin Schneider and the Colorado Springs Veterans United team to any Veteran or military family buying a home.
Even though my current pay was not reflecting my expected future pay, they communicated well with my manager to get the information they needed. The team worked well together and made it happen!
Jake Force was a tremendous help with my VA loan and I highly recommend working with him!
Thank you all for helping me out with this process. Getting out of California seemed like it was never going to happen and I'm glad I picked up the phone and called you.
Hannah was amazing. She made the whole process so easy and quick. I’m a disabled vet and now I have a home to call my own.
Overall great experience and easy to work with. The portal with pending tasks was useful and progress transparency. Fell short at follow-up to offered services regarding assistance with gathering quotes on HOI for the buyer. This was not the specific team's fault but I believe a lack of task progress tracking in operations. The only reason I gave a 9 of 10, as I pumped brakes on legwork to gather quotes when assistance was offered - only to assume the task and regain momentum when I realized help wasn't coming two weeks later. Thank you for my team's exceptional attention and assistance to make our dreams a reality.
