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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

420,112

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 420,112 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Great people to work with. Would very much recommend them.

headshot image of Presley Vaughan

Loan Officer: Presley Vaughan

NMLS# 1122896

5 out of 5 Stars
Would Recommend
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

Veterans United was with me every step of the loan process. My questions were all answered professionally and timely. The service and communication was impeccable. Highly recommended!!

headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend
headshot image of Brandi Arvidson

Loan Officer: Brandi Arvidson

NMLS# 1531279

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend
headshot image of Andrew Nelson

Loan Officer: Andrew Nelson

NMLS# 1483177

5 out of 5 Stars
Would Recommend

Great service and very professional.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Veterans United Home Loans is a very caring Company. Their Staff is very helpful and knowledgeable.

headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

0.5 out of 5 Stars

I have no confidence in Veterans United after my experience. The lack of communication and the incompetence on the day of closing shows they have no concern for the veteran community. Lastly, final closing cost increased by $5k at the very last minute, 4:15 pm on the day of closing, which we were initially scheduled for 2pm.

Response from Veterans United

Hi Lucas, thank you for providing your open and honest feedback. We appreciate you letting us know how you felt about the experience. One of our Client Advocate team members has been in contact with you and together we were able to outline a positive resolution. It is our goal to provide consistent and personable communication to everyone we serve. Please reconnect with us further to help us understand how we might look to improve and continue our commitment to provide outstanding customer service.

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

I honestly appreciate all you guys did for me and I can never thank you enough for the great job this team for did for me.

headshot image of Brianna Payne

Loan Officer: Brianna Payne

NMLS# 1992841

5 out of 5 Stars
Would Recommend

I would recommend any veteran who is looking to purchase a home to give Veterans United a call. They will go out of their way to help get you in the home you choose.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

I had my doubts at first but the team of people that helped me through the process was more than helpful. I just want to say thank you to Jason Crone and his team members for all of their help, time, and support.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

The whole team was awesome. Also, the rate that we received was unbelievable.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend
headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

THEY ARE PROFESSIONAL, HARD WORKING, KNOW THERE JOBS AND GET THINGS DONE, WOULD GIVE THEM MY RECOMENDATION WITHOUT ANY RESERVATIONS. MY TEAM STAYED ON TOP OF THINGS FROM START TO FINISH, THEY ANSERED ALL MY QUESTIONS IN A TIMELY MANOR AND TOOK TIME TO EXPLAIN THING IN DETAIL SO I COULD UNDERSTAND THE PROSESS, ND THIS MADE ME COMFORTABLE.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Professional and organized process and friendly service.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

The whole process from beginning to end ran pretty smooth. The loan specialist and the realtor were in constant communication with me which made the process less stressful.

headshot image of Sean Riley

Loan Officer: Sean Riley

NMLS# 1519830

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

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5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

We are so thankful to the entire Veterans United Team from Pre-qualification to closing. They provided personal and expert advice; they were available whenever we had questions; they personalized our experience by mailing my husband a pair of socks that said Sempre Fi; and most important they provided a heartfelt and genuine service to my number one Veteran, Retired USMC MSGT Adams !

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Tyler Chinn

Loan Officer: Tyler Chinn

NMLS# 1933964

5 out of 5 Stars
Would Recommend
headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
Would Recommend

I would not hesitate to call Veterans United Home Lians and work with them whatever your needs would be.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

I recommend any Veteran to use Veterans United to get the best home buying experience!

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

More Reviews

See all 420,112 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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