The whole process was made simple and the team was amazing. I am so glad I went through VU. Thank you for helping us get our dream home.
Our process was done through email, phone calls & text messages. The process was simple. I will highly recommend Veterans United to friends & family. Thank you!
As I said in my first comments I would recommend Veterans United to any Veteran looking to buy a home. The hole home buying experience was great from pre qualification to closing. I never felt like we were not first on their minds.
Trust the process.
Veterans United made the Mortgage Process the least painful part of home ownership!
Nathan Bitner is seriously Outstanding! He really cares about his Veterans and their successful Homeownership Journey. Not only does Veterans United offer the best rates and programs we could find, Nathan is your advocate that will do whatever it takes to get things done. His persistence and follow through will surprise you and make you wonder why Mortgage Lending isn't always this wonderful.
Everyone and Everything was outstanding every questions or thoughts were answered
My entire experience could not have been easier. I expected everything to be so much more involved, like my previous home loan was. Thanks VU.
Ready to see for yourself?
Experience first-hand why 352,350 homeowners give us a perfect score!
Peet was also very professional and patient. Good teamwork makes a difference. Thank you to all.
Excellent
If I had to do it again, I would avoid Veterans United like the plague. The communication is the worst possible. People wouldn’t answer the phones or call me back. They won’t respond to emails for over a day. Dan was my loan officer and he would argue with me. He was rude and unprofessional. He doesn’t care about his customers at all.This company will make you question your choice of buying a home. I would’ve changed companies and forfeited all moneys spent if I wasn’t as close to close as I was. If you’re a veteran or a civilian, TAKE YOUR MONEY ELSEWHERE!
Response from Veterans United
Hi David, it is important to us that we work hard to provide excellent service and we realize that the home buying process can become stressful at times. We appreciate the recent opportunity we had to discuss this situation with you further. While we always look to ensure the best experience for our customers, it is important that we focus our efforts on reasonable solutions. We hope that in the end you will enjoy your home for years to come and we apologize for any confusion that may have surrounded your process. We expect that with mutual understanding we have shown a sincere desire to serve you well. Thank you for sharing your voice and valuable feedback.
Thank you very much for everything you guys done for my family and me
