I can't say enough good things about Veterans United. The entire team has been extremely helpful and professional.I need to recognize Kurt's efforts as well. He made the document signing as easy as possible and was always very responsive when I had questions or didn't understand something I needed to sign. He did an outstanding job with my loan and was instrumental in getting us to closing.Thank you Kurt!!
The entire team that we worked with made us feel important and not like another customer. The personal touch of going above and beyond to make us feel this way shows that not only do they care but that they themselves treat you like family. They all worked extremely hard to make sure that we didn’t have any issues in our end. If anything came up unexpectedly they tackled it head on. When our home closing was postponed due to the house needing pressure sprayed, the VU team reached out to me just to chat about the next steps. As I stated this could have all been automated but they made every step personal and pleasant.
It was a wonderful experience working with the team at Veterans United. They made everything so easy for us. From the beginning to the end.We must give special thanks to Asli Wissmann, Travis Crowley and Jodi Tallis.You are wonderful!Sincerely,
Grace and Warren Sloan
Except for underwriters stuff had a good experience
Thank you to my Veterans United team for making my home on the lake possible!
The team member Kayla was not anyone we would recommend. She would not return our call on questions that we needed answered. We ended up calling Brandy to get the answers. If she was employed by us she would have been gone along time ago. Kayla was not professional at all.
My journey with Veterans United was very good I would’nt hesitate to recommend you all to anyone looking to buy a home especially Veterans!!
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Our biggest challenge was the timing of our existing home and the purchase of the new home. The buyer of our former home was using a VA loan to purchase the house (a VU customer I believe) and we were using a VA loan as well. Understanding the timing and requirements of those two processes was challenging at best. We certainly learned a lot in this process and if/when we purchase another home, we will be able to make better decisions.
Michael Ward and Mason Keane made home buying a breeze for us especially since it was our first time home buying. Thank you!
the entire team has made an extremely tiresome process very easy and smooth. Thank all you guys and gals so much
Highly recommend
