Great friendly staff that take a proactive approach to lending. Stayed ahead of schedule and helped us stay on track. The to do list made it easy for me to understand what was expected and needed from me. We couldn’t be happier with the process and team.
Do not let this chance pass you up it worked out great for us best chance we ever took.
My experience wss excellent when i want to purchase another home i will use them again and again along with Darlene Morton realtor. If you are buying a home ask for Sarah Surso
Overall excellent experience.
Great people to work with. Would very much recommend them.
Veterans United was with me every step of the loan process. My questions were all answered professionally and timely. The service and communication was impeccable. Highly recommended!!
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Great service and very professional.
Veterans United Home Loans is a very caring Company. Their Staff is very helpful and knowledgeable.
I have no confidence in Veterans United after my experience. The lack of communication and the incompetence on the day of closing shows they have no concern for the veteran community. Lastly, final closing cost increased by $5k at the very last minute, 4:15 pm on the day of closing, which we were initially scheduled for 2pm.
Response from Veterans United
Hi Lucas, thank you for providing your open and honest feedback. We appreciate you letting us know how you felt about the experience. One of our Client Advocate team members has been in contact with you and together we were able to outline a positive resolution. It is our goal to provide consistent and personable communication to everyone we serve. Please reconnect with us further to help us understand how we might look to improve and continue our commitment to provide outstanding customer service.
I honestly appreciate all you guys did for me and I can never thank you enough for the great job this team for did for me.
I would recommend any veteran who is looking to purchase a home to give Veterans United a call. They will go out of their way to help get you in the home you choose.
