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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
480,476 reviews
568 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 480,476 unfiltered reviews

Starting on Page 57 of 16,016. Return to Page 1

5 out of 5 Stars

Made buying easy and were very communicative with every step of the process

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

Our loan officer Melissa Kunkel and the rest of her team went above and beyond throughout our entire home-buying process. Since we’re a military family and couldn’t be there in person to ask questions and such, having a team that was so quick to respond and explain things made the biggest difference when it came to the buying process. We are an active duty military family and have bought in two other states and her and her teams help was hands down the best overall experience we’ve had when it came to buying a home. They were always willing to answer our questions and offer whatever guidance they could, which helped us feel informed and supported from a distance.We’re incredibly grateful for Melissa’s patience, responsiveness, and care. Her and her team made a complicated process feel much less stressful and overwhelming, and we would absolutely recommend her to anyone looking for a knowledgeable, supportive loan team.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars

My experience with Veterans United was out of this world. They treat you with utmost respect and kindness. My team handled my concerns with erroneous reasoning and they had them taken care of quickly and provided a solution that was easy and effective. Highly recommended for anyone.

headshot image of Brent Kumorowski

Senior Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars
headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Photo submission from Karl M.

As a proud military veteran, I cannot express enough gratitude to Veterans United team for their unwavering support they provided in helping my family secure a VA home loan. Their exceptional service has completely transformed our lives, and we are forever grateful for their dedication and expertise.From the moment we contacted Veterans United, we were treated with the utmost respect and understanding of our unique situation as veterans. Their team of professionals took the time to listen to our needs and concerns, walking us through every step of the process with patience and clarity.One of the standout qualities of Veterans United is their knowledge of the VA loan program. They have a deep understanding of the intricate details and requirements, making us feel confident that we were in good hands throughout the entire journey. They effortlessly navigated the paperwork, ensuring a smooth and timely approval process, which took a significant burden off our shoulders.Moreover, their customer service is second to none. Communication was prompt, consistent, and reassuring. Whether it was via phone, email, or in-person meetings, we felt well-supported and cared for, knowing that our questions would be answered promptly.Veterans United's dedication to ensuring that veterans and their families receive the best possible service is truly commendable. They went above and beyond to find us the most favorable interest rates and loan terms, tailoring the options to suit our financial needs. Thanks to their efforts, we now have a beautiful home to call our own, and we can confidently say that our future is looking brighter than ever.The impact of Veterans United's support extends far beyond just helping us secure a home loan; they have shown us that there are companies out there who genuinely care about veterans and their families. Their commitment to the well-being and success of those who have served our country is something that will stay with us for a lifetime.We wholeheartedly recommend Veterans United to any fellow veterans seeking assistance with a VA home loan. Their professionalism, expertise, and heartfelt dedication to supporting veterans make them an outstanding choice. Thank you, Veterans United, for making our dreams come true and being there for us every step of the way!

headshot image of Nathan Hyde-Burton

Loan Officer: Nathan Hyde-Burton

NMLS# 1926170

5 out of 5 Stars

I enjoyed my time with the VA United home loan. They mean the process very easy communicated very well.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
headshot image of Ryan Stiff

Loan Officer: Ryan Stiff

NMLS# 2734650

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars

Everyone was helpful and made themselves available when we had questions or concerns. It was truly a pleasure to work with Mr. Roger and Selina. Thank you again.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

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4.5 out of 5 Stars
headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

4.5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

5 out of 5 Stars

Veterans United Loan team walked us through the process step by step. They kept us well informed at every stage and quickly answered any questions we had. We just want to say thank you very much because, with your help, we can walk hand in hand to our new home. Dorna & Clarence

headshot image of Craig Brumfield

Loan Officer Team Lead: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
Photo submission from Erik M.

Thank you Veterans United!! Shawnee and Kimmy were amazing in helping us purchase our first home!

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars

Outstanding Experience with Veterans United Home Loans!My family and I recently closed on our new home, and I couldn’t be more grateful for the outstanding service and support we received from our loan officer, Tim Spears and his entire Veterans United team.From the beginning of the process to closing day, they demonstrated professionalism, dedication, and a genuine commitment to helping our family achieve the dream of homeownership. As an active-duty service member preparing for a PCS, purchasing a home came with unique circumstances and challenges. Their guidance, responsiveness, and willingness to answer our questions made the entire experience much easier to navigate.What stood out most was their commitment to keeping us informed, addressing our concerns, and helping us move forward with confidence throughout the process.Buying a home is one of the biggest financial decisions a family can make, and having a knowledgeable and dependable team makes all the difference.I want to extend a very special thank you to Tim Spears and everyone at Veterans United who helped make this milestone possible for our family. I highly recommend Veterans United to fellow service members, veterans, and military families looking for a team that truly understands their needs!

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Roderick Vales

Loan Officer: Roderick Vales

NMLS# 2758010

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

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5 out of 5 Stars
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars

My team was excellent! Thank you Robert, Melissa and my realtor Maria!

headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

5 out of 5 Stars
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

4.5 out of 5 Stars
headshot image of Mason Fast

Loan Officer: Mason Fast

NMLS# 2789280

5 out of 5 Stars
Photo submission from Claudius P.

My loan team was great and made the process hassle free.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Scott and Daniel stayed in touch and worked through a situation with a private road and still closed early. When talking to both felt like we were old friends getting business done. We will use them again in the future.Damon

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

Working with Jake as my loan officer made the entire mortgage process an absolute breeze. He was incredibly responsive, always making himself available to answer my questions and patiently address my concerns. I highly recommend him to anyone looking for a dedicated, efficient, and supportive loan officer.

headshot image of Jake Ferguson

Senior Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars

It's no secret that buying a home is stressful. The stress on this purchase had to do with insurance, negotiating with sellers, and getting inspections done. We had zero stress or issue with Veterans United. Brian and Cierra were awesome. Kimberly Hurtado was also very helpful and checked in on me frequently. I know there are more team members who helped with this that are behind the scenes. You guys are all awesome.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

4 out of 5 Stars

A long process

headshot image of Jamie Hughes

Loan Officer Team Lead: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

This actually was the easiest home purchase ever. Seriously. My stress was zero and VU worked with me. Victoria's team is excellent and a BIG THANKS to you all when I was on the Al-Can highway; completely out of range via phone. Everything still worked out!

headshot image of Victoria Colson

Loan Officer: Victoria Colson

NMLS# 2340924

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