I cannot say enough wonderful things about Philip and Samantha! They were both excellent throughout my home-buying process. They were caring, attentive, professional, and always willing to answer my questions and provide guidance along the way. Buying a home is a major milestone, and having people who genuinely care about your experience makes such a difference. They made me feel supported, valued, and confident throughout the process. I am truly grateful for their patience, dedication, and outstanding service. I highly recommend Philip and Samantha to anyone looking for a team that goes above and beyond to make the home-buying experience a positive one!
Thank you very much Veterans United and Randi Barr Your team worked well with my sister, Diane Lynn and Real Estate Agent Joy Taylor Slader. You all made a swell team that made this happen thank you very much again
Veterans United has been TOP NOTCH since the first day I started interacting with Jimmy. In the end, Bailey stepped in and others that made this entire transition go very smoothly.
My loan team was great and made the process hassle free.
The team was always quick to respond, super informative, and overall great to work with. I would highly recommend them.
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Ta’Tianna and her team have been absolutely amazing! 100/10 would recommend to any veteran buying a home!
Veterans united was a big help. Help me with everything I didn't know. We can't be any happier with our new home.
Truly u believable, the care, respect, they are super professional and. Very knowledgeable. I would definitely recommend them and would use them again..thank you
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The whole process was unbelievably easy! My dedicated team went the extra mile, taught me along the way, and encouraged me the whole time. I'm telling everyone I know!
Great experience 10/10 would recommend to any veteran looking to purchase a home
Great customer service. Kelly Tolster was there to answer all questions along the way. Highly recommend!
Malachi Goodman was extremely responsive, helpful, and encouraging throughout this process.
Nice people but majority of my documents were incorrect with pre filled data / all the way up until closing day where my mortgage and escrow were incorrect at closing. Closing should’ve taken 30 minutes and it took 2.5 hours waiting back and forth on corrections. If you go with them the app is pretty good and smooth but really take your time reading all of the documents details because it looks like there were quick mistakes like the sellers name included with mine as a name I’ve used in the past, some documents didn’t have the total of the house, some didn’t show I also own a second property, at closing the mortgage was off by $30 so just take your time to review everything.
Response from Veterans United
Hi Ryan,
I appreciate you taking the time to share your experience. While I'm glad to hear you had positive interactions with your team and found the app helpful, I'm sorry the errors in your paperwork created frustration, especially on closing day. I understand how disappointing it must have been to spend additional time reviewing and correcting documents when you were expecting a smooth closing.
Your concerns about the accuracy of your documents are important, and I'd appreciate the opportunity to learn more about what happened. Please feel free to reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
I was reccomended by my supervisor and i would be a fool to not share with someone else
