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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,568 reviews
617 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,568 unfiltered reviews

Starting on Page 57 of 14,986. Return to Page 1

5 out of 5 Stars

They really make the process easy.

headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars

The full staff that assisted with my loan were excellent, friendly, knowledgeable and always ready to help.

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars

Great working with My VU team… Billy, DK and Kohlie are Awesome…

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

4.5 out of 5 Stars

I greatly appreciated the flexibility as I sought and discovered my best home. I looked in 3 different states. The whole staff was very supportive.

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Photo submission from Michael G.

Purchased March 20, 2023. I didn't think I would of been able to Purchase a Home myself, but with the guidance and constant assistance from the Loan Team I was able to Close on my first House! I can't thank the Team enough for their hard work and efforts to make this a Reality :)

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Jessica Galvan

Loan Officer : Jessica Galvan

NMLS# 2268425

5 out of 5 Stars

Every person we delt with was very professional and friendly. This was the easiest buy I ever had.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

3 out of 5 Stars

Took what seemed like forever, but came out fine.

Response from Veterans United

Hi Jeffrey,
I appreciate you sharing this. I know a longer process can feel frustrating, and I’m glad everything ultimately came together in the end. Thanks for sticking with us through it.

If you ever want to share more about your experience or have questions down the road, our Client Advocate team is here to help at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. CST.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

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5 out of 5 Stars
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars

Jody has been my loan officer through the original purchase and two refinances, and every time I can count on him and his team to get me to the finish line with my home loans. Jody, Matt and Emily made sure that I was kept informed of the process, and closed on the day they projected. I am grateful that I have the honor of having them by my side. Thank you

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars

Everyone who worked with me was OUTSTANDING!!! They were kind, considerate and very patient with me since this was the very first time I've had to do anything like this since my husband passed away. I will recommend to anyone who is looking for a mortgage or refinance to use Veterans United Home Loans. Absolutely.....hands down!!!!

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

4.5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars

Pain free, user friendly resources. Everyone on the VU team was responsive and supportive throughout our process. There’s a reason people go to them, and it’s because they’re efficient and effective at getting you into your home.

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
Photo submission from Robert R.

Loved our home buying experience with Veterans United. Great people, super easy to deal with!

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

Veterans United did a fantastic job helping, me to obtain financing. They paired me with an agent, who helped me to locate a home with the right price point and location.I will be moving into my new home in the next couple of days. I am so excited!

headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars

The veterans united team are the cream of the crop! I have purchased three homes using their services, agents and resources. Honestly if you are not using veterans united, you are not getting the best rate, the best customer service and the best out come in buying your home. Fast, efficient, kind and friendly. My wife and I consider them part of our family.

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

Ready to see for yourself?

Experience first-hand why 357,335 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

4 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

4.5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Photo submission from Mark S.

We did it Veterans United made it happen along with Jill our realtor first home we so Happy. Thank you all.

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars

I lived in a different state than I was would be purchasing. With all the things that had to be done, this team enabled me to accomplish it with ease. I would definitely recommend to anyone interested to have this at their disposal.

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

Awesome … Very thorough and helpful.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars

Haley was the best ever! I could not have done it without her and Julie I highly recommend them to anyone thank you

headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

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