To many cooks in the kitchen, to many contradicting messages
Response from Veterans United
Hi Lloyd,
I’m sorry the communication felt confusing and inconsistent. Buying a home has a lot of moving pieces, but you should feel informed throughout the process. I’d appreciate the chance to learn more about your experience. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Mr. Schultz and his team worked hard to get me approved and in my new home.
The veterans united team I had the pleasure of working with were extremely quick, knowledgeable, and very helpful. They were an open book! I could ask them anything and id get a very timely answer. As a first time buyer, I couldn't feel more blessed!
The team was amazing and worked with us every step of the way. Really felt informed at all times and guided us well. We couldn't be happier with our new home and team backing us up!
Team was outstanding from start to finish. We are so grateful for VU making home buying so painless!
Jason and the rest of the team did a great job keeping me informed and helped things move along quickly all while explaining everything very well! I would definitely recommend!
Ready to see for yourself?
Experience first-hand why 378,010 homeowners give us a perfect score!
Outstanding group of professionals that kept me positive even when things seemed difficult. Thank you all
I have worked with Charles and VU a few times already and they definitely make the process smooth and seamless. Buying a house is a stressful life event but working with Veterans United eased the burden significantly. I would (and do) recommend VU every time.
If it weren’t for Jack, I would have given up on myself through this process. I can’t thank him enough for staying “by my side” through it all.
This was my third Mortgage through Veterans United Home Loans. Every time has been made so simple and easy for me even while transitioning from Active Duty to retirement, and while purchasing a home after changing jobs and moving to a different state. I will always use and recommend Veterans United Home Loans when purchasing a home with a VA loan.
Tommy and his team were great. Everything done in a few short weeks. Broke down the terms to help someone who doesn’t or may not understand everything. Highly recommended
I have used Nick and Veterans United for my last 2 refinancing deals and week not use anyone else!
Great work! Friendly, professional and patient staff!! Highly recommend Veterans United!!
Ready to see for yourself?
Experience first-hand why 378,010 homeowners give us a perfect score!
An outstanding team to work with! They made the mortgage process smooth, stress-free, and kept us informed every step of the way. Everyone was responsive, knowledgeable, and always willing to answer our questions. We truly appreciate their professionalism and dedication in helping us close on our new home. Highly recommend!
Honest review ive been looking for a house since late 2025 when i got an email from veterans united i truly can say i was blessed they help me through the whole process and made it easy to understand thank you to the staff at veterans united godbless you guys you keep the world pushing!
Very great communication, and availability to talk whenever I called.
Mike Mange and his team are AAAA++++, they are the best of the best.
Dorian did an amazing job helping me through the home loan and buying experience. He was able to guide me along the way and answer all the questions i had. Even when i called at a later time in the day he was still there to answer. He made my home buying experience easy and less stressful. Even when i had issues along the way on my side he presented different ways to resolve the issue
This is my second time purchasing a home with Veterans United. They are thorough professionals! Everyone is knowledgeable, quick to respond and courteous. They make the process simple and everything flows smoothly. I also love the videos and information provided that explains what happens during every stage of the home purchasing. My team moved at the speed of light and made me feel like I was their only customer.☺️
Veterans United Home Loans are completely honest, and are here to help us Veterans. Buying a home or to refinance one .
My team, was so great and so responsive! 10/10 recommend
