It seems as if this company was so eager to push the loan through that what had been discussed initially was completely ignored. Do not tell people what you can do for them and then blow it off!
Response from Veterans United
Thank you for sharing this with us Dewey and feeling blown off is never the experience we would have wanted for you. It is our goal to provide expert and reliable communication and we would like to learn more about your journey with us. One of our Client Advocate team is available to you. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. Client Advocates are in office from 9 a.m. to 5 p.m. Central Time, and messages received outside those hours will be answered on the next business day.
Painless and peofessional
Be aware of your Realtor. If you notice something that doesn't feel right, RUN! Report that to your Loan Officer ASAP!
This is my second time purchasing a home, but the experience was much smoother with the Veterans Unite Team. Each department made sure I had everything I needed prior to closing. I strongly recommend them to any veteran searching for a VA Home Loan Lender.
I would use veterans United again with continued positive experiences.
Jake Hanson's made the VA loan process a rewarding experience. Always available!
My brother and sister Veterans. You will not be disappointed when you choose Veterans Home Loans to help you find and buy you dream home.
I would definitely recommend them for you to get your loan through.
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Shane is the MAN! Working with him and his high speed low drag team made me feel confident in acquiring my home! I practically did nothing and they took care of all the heavy lifting, they made my home buying experience a cake walk. I highly recommend Shane and his team to any veteran that's looking to buy a home!
Veterans United their Team Brian, Tyler, and Sonia not to mention the best real estate agent ever Jake Hensiek are some of the most professional, proficient, and great people to work with in a home buying process! I would recommend Veterans United and this team to and veteran out there looking to use their veterans home loan benefits!
I had a wonderful experience with the VU team and even though I over worried they were there every step of the way to reassure us that everything was on track. I would highly recommend to any Veteran looking to purchase or refinance a home!
