Company needs more communication and not just emailing.
Response from Veterans United
Stanley, It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We would like to learn more about your experience. A member of our Client Advocate team is available to you to help to improve our service for future customers.
Great job!
Highly recommend VU to any home buyer that wants a great financing product, expert professionals, a great end-user interface! I chose VU over many other lenders because their process works and just makes sense.
Please copy and post my comments above! You do a great job ! I would recommend Veterans United and Bill Musick to anyone looking for a mortgage loan or refinance!
Very Good !
Plan on a lengthy process with today's low rates and COVID delays.
Response from Veterans United
Carlos, yes this is very sound advice. Our normal turnaround to close is 45 days, but the delays with covid have made this a bit more lengthy. We try to set proper expectations, especially with closings. Third-party delays may happen though and we share that stress. We want to thank you for your service and for choosing Veterans United.
Every member of the team made being a first time home buyer one of the easiest things I've ever done
Easy process. Knowledgeable, polite agents who kept the entire process stress free.
VU has been good to us. The VU team works hard for the veterans.
The whole team assigned to my loan was outstanding. Easiest home buying process I've ever been through
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Sydney both in 2015, and now has gone above and beyond in helping my wife and I work through and finalize the process of first buying our current home. And now in the refinancing of our home. I highly recommend her and her team to any veteran who is looking to buy using the VA loan program.
Everyone was awesome to work with and they went the extra mile.
Other than a last minute glitch with paperwork, which caused a cancellation in our initial closing date, the process was simple and easy. Phil kept us up-to-date on the progress of our refinance and we're glad we used Veteran's United!
The entire process was less complicated than I thought it would be and Mitch and Desi were great to work with.
We recently closed on our new home with the assistance of Veteran Homebuyers. We highly recommend using their services for expert knowledge and their many additional services. We were guided step by step the entire way and also received emails on the many tasks sometimes overlooked when moving. Setting up utilities, forwarding mail, changing DMV information, getting home owners insurance were just some of the many reminders we received. Not one thing was overlooked, we were guided through everything. They were amazing.
