Very good experience, everything was done online.
The closing notary came right to our home and we got copies of all the closing documents right then
Working with Veterans United has been a painless process through both an initial mortgage and refinance. Everyone we have worked with has been fantastic - so responsive and informative. Can't go wrong with this company.
The entire team was just outstanding!
I am a first-time home buyer in this company and made this the most simple process ever. Scott Houin was EXCELLENT, and the realtor that I choose through their recommendations was just OUTSTANDING. Both Veterans United and In The Home Zone Reality go ABOVE AND BEYOND! Would recommend to Anyone!!
My realtor Cassie Holley recommended Veterans United because I could see them and talk to them and not have to wait on hold or have a few days delay in hearing back. She was wise to introduce me and the benefits of knowing and working with Ms. Booth, Mr. Gaddie, Mr. Ross only increased my confidence in their team with each new staff member of Veterans United I met. Thank you most sincerely for my home loan.
I received exceptional service from Justin Darr’s Team. They made my home buying experience stress free. I was even amazed with the concierge service provided by Chris Perkins. He provided me with all of the utility contacts which was helpful since I was new to the community. I highly recommend Veterans United and plan to use them in the future.
This is my second time working with Veterans United and would absolutely go for a third. They have exceeded my expectations time and time again.
This is my second experience using the outstanding team of Zach Kieffer and his teammate Julie Cute. They go above and beyond getting the job done in a very timely manner. Veterans United should be very grateful and very proud to have both of them represent the company! If the rest of your employees are as diligent and professional as Zach and Julie then I'd say Veterans United Home Loans is very fortunate and I will recommend my fellow vets to Zach and Julie's team.
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Processing my refinance with Veteran's United was a very simple process. They didn't require mounds and mounds of paperwork and the closing process was at my house and very straight forward.
I give much credit to Jordan the person we spoke with initially. I had contacted a number of companies on this refinance including West Shore Bank, Chemical Bank, Quicken Loans, USAA, PNC, and another lending company our son used. It was the call to Veterans that convinced me that this was the right company. The answers that were given to all our questions were better than any company we had contacted . Having been a contract administrator for 24 years I am often critical of someone that is selling versus someone that is giving information for a decision.by the person with the funds. My journal indicates I started these contacts on May 21, 2021 and we closed under 2 months.
Our team at Veterans United was exceptional. As first time home buyers, we had a LOT of questions, which our loan coordinator took time to make sure we were heard AND answered to the best of her ability. The process was long, tedious and super stressful, but our team helped us to continue to see the "light at the end of the tunnel" along the way and now we are owners of a home that is perfect for us!
