Overall a pleasant and rewarding purchase process thank you do much.
Veterans United had the best rates at the time I was doing my research to refinance my home. My loan specialist, who was referred to me by family who knew a friend, did the work to get me a rate that beat the competition that I had reached out to. They made the process easy and the website they use to process all the required documents was simple to use and I was able to do things when I was able to complete those. Overall, a great experience and I’d recommend Veterans United as an option for you to finance your home!
they are experience and knowledeable great to work with
Samantha is the only one we would use for our mortgage lending needs. Highly recommended.
I had an excellent Team of Tim and Janice they made the experience with Veterans United Home Loans painless and stress free. They kept me informed about my loan and any additional things I needed to send to them. Thank you for the Great service I would highly recommend them to any Veteran thinking about buying a home.
Really easy transaction. Amazing team. Also Melissa Hodge was really amazing.
If and when you need a VA Home Mortgage please reach out to the professionals at Veterans United...they are the best in the business. I know as I have used them two times and both times they out performed.
I understand that there were issues around Covid-19 with some of the staff, but at times we felt somewhat alone in the process at points. This was not Mathew's fault I believe. There were issues with the appraisal that caused some delays and frustration.
I appreciate all of the assistance but Veterans United Home Loan needs to communicate with their customers better. This was my first home buying experience and it was very stressful! I’m so happy I has Joe to help me out.
Response from Veterans United
Jessica, We understand how the home buying process can get stressful. While we cannot change the experience you had we want to ensure that no other Veterans have this same experience in the future. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service. Thank you again for your service.
