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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,888 reviews
748 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,888 unfiltered reviews

Starting on Page 6708 of 14,897. Return to Page 1

5 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars

Process was very easy. Matt and his team were amazing and we were able to close quickly on our home. ability to use docusign and to upload records my self aided in keeping the process moving smoothly.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

4 out of 5 Stars

You used to shop for insurance to help vets out. That would be nice as you guys were always able to get great rates.Notify your customers when there is an issue and dates are closed or moved and if a document needs to be done ASAP.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

Very good

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars

Derek's great. I hope he's around next time I need to use Veterans United.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

4 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars

I'm not good at these but I will say that it was a good experience and everyone involved was very helpful

headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

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5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars

If you want to buy a home using VA, there is no other place I would recommend than Veteran's United. You will not be disappointed in letting them handle your VA loan needs.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

We have used Veterans Unite two time in purchasing our home and refinancing. They are efficient and very professional. The entire experience was smooth and fast. I would definitely recommend them to all Veterans.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

If you haven’t spoke with someone about purchasing your home, look no further! Veterans United will go above and beyond for you every time. I give them a 10/10!

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

Veterans United was very professional every step of purchasing and refinancing my home.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

3.5 out of 5 Stars
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars

The team we worked with at Veterans United for both the purchasing of our home, and the refinance, always went above and beyond in helping us throughout the entire process. Our family is so grateful to have had their help.

headshot image of Angela Sanders

Loan Officer: Angela Sanders

NMLS# 796987

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Experience first-hand why 355,040 homeowners give us a perfect score!

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4.5 out of 5 Stars
headshot image of Steve Hopper

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Zack Schwartz

Loan Officer: Zack Schwartz

NMLS# 1956969

5 out of 5 Stars

This is a great place to refinance with the staff is very knowledgeable and great to work with. I would recommend this company with all my fellow veterans, friends and family.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

1.5 out of 5 Stars

They gave us the lowest rate but it should have taken only 30 days maybe 45 days at the most to complete. Overall poor communication.

Response from Veterans United

Hi Stephen, while we are thrilled that you received a low (or the lowest) rate, we understand the stress involved when an unexpected complication delays a refi closing. While there are aspects of the loan process that can only take place once all conditions (old or newly updated during your process) have been satisfied, clear communication and setting those changing expectations is key; it is important that we take all feedback into account and look for ways to promote an excellent customer experience. One of our Client Advocates is available for more information and to discuss ways we can best serve you and others in the future.

5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars

This has been the best experience in home buying. Excellent customer service in that a mobile notary came to the house for the closing. Doesn't get any better than Veterans United Home Loan.

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

4.5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

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