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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

348,304

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 348,304 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Devin Perkins

NMLS# 1737394

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Whittaker

NMLS# 2125831

5 out of 5 Stars
Would Recommend

I truly appreciate the efforts of the team at Veterans United. From the realtor they selected, done to just being a text or phone call away. This experience, by God's grace, will be one we pray to not forget and hold others to their standards.

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Zane Hildreth

NMLS# 1151139

2 out of 5 Stars

Very frustrated with the issues surrounding the appraisal and the fact that we kept being told we likely would not meet closing, then that we would, then no... and all the issues at closing, like not having the right info and not having the money available to the buyers, just very very frustrating

Response from Veterans United

Hello Enrika,

We appreciate your feedback on this matter. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. Our team will be researching your appraisal process to determine what our team may do in the future to help prevent a similar closing delay. The appraisal process is managed directly by the Department of Veterans Affairs, and we understand how the home buying process can become stressful when working to overcome an unexpected delay. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service as well. While we do not directly control the majority of these costs like taxes and insurance, we do appreciate your calling attention to this aspect and we value your feedback.

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Brandau

NMLS# 1999585

5 out of 5 Stars
Would Recommend

Great service and always informative.

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend

It was a different time for me and the whole team was wonderful in helping get done everything I needed.

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Samuel H. is Through the Roof!

Veterans United made it easy and special from preapproval to closing day. Tell Rob Riggle I'm ready for my commercial!

Loan Officer: Danny Freeman

NMLS# 1721091

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Beahan

NMLS# 181325

4 out of 5 Stars
Would Recommend

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

We have used Ryan, and veterans united multiple times over the years. And we are happy every time

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

Fabulous experience!!

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

We had an amazing and seamless experience with Veterans United. The team helped us through everything and was prompt in answering questions and kept our refinance on track. We completed everything in about a month and didn’t have to hardy anything but supply the information. I can’t be more pleased and impressed with our experience and would recommend anyone talk to this company before going anywhere else.

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Harrison

NMLS# 1964072

4.5 out of 5 Stars
Would Recommend

We've always used Veterans United for our VA loans. They are thorough and efficient in making the process easy for us.

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

The team was great!! I couldn't have done it without them. They went above and beyond.

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

First Time with Veterans United Home Loans. It was a journey that ended with the house of our dreams! I would definitely recommend Veterans United Home Loans to anyone buying a home. From the first day I spoke with someone to Closing day there was constant communication and assistance when asked. My Team of Andrea Rice, Tyler Stearman, and Kelsey Singleton was 5 Star.

Loan Officer: Andrea Rice

NMLS# 1123296

4 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Wilder

NMLS# 1124786

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

I had an Epic experience with Veterans United. Great team of people and got me my Dream house as a 1st time house buyer. I couldn’t of asked for as much help as they gave me. One of the best things was how the team I had kept on top of everything. Thank you again. - Scott Heagle.

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

My entire experience was amazing. I did not expect everyone I interacted with to be so attentive and helpful. It was the absolute best experience I have had with any financial institution to date. Special thank you to Nikki Miller who always went above and beyond! She could not have been a better representative of the company is the reason I will always recommend Veterans United to everyone.

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Thank you for all the guidance and making this process less stressful

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend

Loan Officer: Niall Coker

NMLS# 2123852

5 out of 5 Stars
Would Recommend

Veterans united made the entire process extremely quick and easy the whole process took maybe 30 days from preapproval to closing and all the issues were handled by their team. Kayla the loan officer fought to get me COE from the VA and helped the whole way through!

Loan Officer: Kayla Massie

NMLS# 2121245

More Reviews

See all 348,304 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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