We were new to Tennessee and were recommended to Veterans United by our Real Estate agent. I'm so glad we called! From the very first call our questions, concerns and information were handled with the utmost professionalism and efficiency. Our loan specialist was Charlotte and we were truly blessed to become her client. Without her guidance, professionalism and attention to detail we would never have gotten to the beautiful home we are in today!
Nick Schuster, our loan officer was great from the very beginning! He was always available whenever I had questions and made our loan process smooth!
We were not very happy with the appraisal process or the appraiser himself and would not reccomend using them in the future.
I can’t say enough great things about VU!! This is my 2nd time dealing with VU and both times dealt with Tom Welek!! He made the process extremely easy and communicated with me every step of the way.
I found Zach and Tommy very thoughtful and Professional in keeping us informed on the flow and process of mortgage packet. Any time we had any concern, they were available, friendly and willing to answer our concern. Their response was quick, positive and put us at ease.
Jon McCarty is the best in the business. I can't thank him enough. I would also like to thank Shannon Collins. Jon has a great team of specialists who walk you through the process and are with you every step of the way.
Sidney and Samantha, were great to work with and their communication through the process was outstanding!
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Veterans United is an excellent loan program for veterans. The loan process went as smoothly as possible even during the coronavirus pandemic with everyone having to work from home. A big shout-out to Matt, our loan specialist. He is excellent at his job and we are privileged to have been able to work with him and appreciate his professional and caring attitude.
Veterans United made the entire refinance process very easy .Cilla Conrow was great to work with and very helpful . Much appreciated !
