Anthony and the Veterans United team were truly finominal. My first home buying experience was scarring to say the least, but Anthony heard me out and made every step along the way to help me feel comfortable and confident in my purchase.
It would have been nice to know for the day of closing that the time zone is different. It was stressful waiting for my keys to move in. The law office has the keys and will not release them until funds are in place. I would have made a later signing time.
In todays world it is hard to find people who care about there jobs like the people at Veterans United. Not only do they care about there jobs, but they truly take a great interest in there client. Great job, thank you, many Blessings to each of you.
My lending team, led by Felecia Solomon, was absolutely fantastic! They explained every detail, communicated effectively & often, made us feel like we were their only lendees & went above & beyond in every way to help us purchase our dream home! As my 10 yo says when something is amazing, I give Felecia & her lending team @ VU a 5 star on yelp!
Emily and Shawn’s team were Superb!
Response from Veterans United
Michael, we are sorry if we didn't provide you the outstanding customer service we strive to achieve for each of our veterans. A member of our Client Advocate team will be in touch to learn what we can do better going forward. We hope you enjoy many years in your new home.
The whole team did a great job working with me through many questions as a first time buyer and was always quick to respond to my inquiries.
Thank you
