I cannot say enough about how professional and friendly these people are. I had not purchased a home since the early 80's and was totally dependent on Ashley and Katie for guidance. They were always there , friendly and professional. The whole process was VERY easy to be honest!
I would like to know who I can follow up on with the questions I have or if there is a direct point of contact regarding legal, insurance, etc.
Response from Veterans United
Thank you for your questions Ian. Your loan team, as well as our Client Advocate team, are available for any follow up questions you may have regarding your loan. We can assist in getting you in touch with any additional teams as needed. Thank you for choosing Veterans United and we hope you are enjoying your new home!
Working with Veterans United afforded me a great first homebuying experience that I will never forget!
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After using Veterans United for my home loan process, it is without a doubt that they are fully committed to helping Veterans to achieve their’ dreams of owning a home. They are very attentive to the loan process and make this experience flow as smooth as possible. With the help of their professional team, I was able to close on my home in less than a month. I highly recommend Veterans United.
Given a choice, I would choose a different mortgage company over Veterans United in the future. Perhaps our experience would have been different with a different mortgage representative, but our dealings with Marlon didn’t get us anywhere too far or too fast.
Response from Veterans United
David, we're sorry to hear you were less than satisfied with your recent experience with Veterans United. Based on your feedback, our management team will be reviewing your file to identify and address any concerning issues. Our goal is to prevent a similar experience from happening to another Veteran. If you have any additional information you would like to share, please contact our Client Advocate team.
I would use a local finance company not some company in mo
Response from Veterans United
Thank you for your opinion Michael. While we are based in Missouri, we are licensed and specialize in financing VA home loans in all 50 states. We do understand, however, there can be benefits to working with someone face-to-face versus our online based approach. We're grateful to have been able to assist you, and we truly hope you are enjoying your new home.
I am so pleased with the service I received with Veterans United. My credit was not where it should have been at first and their credit counselor worked with me for two years to get me where I needed to be to get preapproved. Everyone was very patient with me through the entire process as I learned about buying a home. What could have been intimidating and daunting was very easy. Thank you Veterans United!
